18 years
0 Lacs
Posted:1 day ago|
Platform:
On-site
Full Time
To centralize real-time security and safety operations across all properties by leading the Integrated Security & Safety Operations Center (ISSOC). The role focuses on standardizing incident response and escalation through FlexiCore playbooks, overseeing threat monitoring and cross-cluster coordination, and integrating signals from CCTV, ACS, and IoT for enhanced situational awareness. It aims to improve response times, ensure high-quality evidence for investigations, and deliver actionable insights to leadership through dashboards and reporting, while maintaining compliance and operational excellence.
Manage and centralize real-time security and safety operations across all properties to ensure consistent standards and rapid response.
Lead staffing, define SOPs, and oversee shift operations with measurable SLAs for efficiency and compliance.
Implement and maintain standardized incident response and escalation protocols using FlexiCore playbooks.
Oversee threat monitoring, incident triage, and ensure cross-cluster coordination for timely resolution.
Integrate signals from CCTV, ACS, and IoT systems to enhance situational awareness and proactive threat detection.
Drive integration of data into FlexiCore dashboards and provide actionable reports to leadership.
Improve response times and ensure high-quality evidence collection for investigations.
Conduct tabletop exercises and liaise with law enforcement agencies as required for compliance and preparedness.
The Indian Hotels Company Limited (IHCL)
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