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EXL Services
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Lead Assistant Manager

Lead Assistant Manager

EXL Services

6 - 8 years

5 - 10 Lacs

noida

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

finance data database reporting payments reconciliations processing transactions checks workflow support management audit reconciliation research resolve notifications invoicing audits compliance effectiveness training escalation auto certification excel logic oracle documentation communication presentation logical drive calculations

Work Mode

On-site

Job Type

Part Time

Job Description

Lead Assistant Manager

EXL/LAM/1470048

FinanceNoida

Posted On

03 Sep 2025

End Date

18 Oct 2025

Required Experience

6 - 8 Years

Basic Section

Number Of Positions

Band

Band Name

Lead Assistant Manager

Cost Code

D900371

Campus/Non Campus

Employment Type

Permanent

Requisition Type

New

Max CTC

800000.0000 - 1050000.0000

Complexity Level

Back Office (Complexity Level 4)

Work Type

Work From Office – Fully Working From EXL/ Client Offices

Organisational

Group

Enabling

Sub Group

Finance

Organization

Finance

LOB

Finance

SBU

Finance - Treasury

Country

India

City

Noida

Center

Noida - Centre 59

Skills

Skill

Minimum Qualification

B.COM

MBA

MCOM

Certification

No data available

Job Description

Basic Function

Team management
Database administration/development.
Sound understanding of Insurance Products, AP/AR/GL/Treasury
Data mining, Reporting and Analysis.

Essential Functions

Treasury Function
- Meet strict deliverables related to claim and other payments, reconciliations, payment balancing and customer responses
- Coordinate the processing of accurate and timely payments of claims expense transactions utilizing various processes depending on the line of business
- Manage relevant Bank Account balances and ensure checks and wires are drawn from the right bank account
- Reconcile payment information to source systems, through to remittance advice
- Post all claims and payment transactions to the general ledger
- Manage, coordinate, and oversee the Finance US and UK Claims inboxes and ensure proper completion of requests, queries, and deliverables
- Coordinate day to day workflow and provide direct support for team; Act as first point of contact for customer inquiries
- Coordinate TPA relationship management including Cash Calls, Loss Fund Review and Monthly Bordereaux Payments and reconciliations
- Perform Group Payment Processing audit on randomly selected transactions for each payment run to ensure payments are accurate and correctly documented
- Coordinate the reconciliation of TPA claims bordereaux for applicable lines of business and research and resolve queries
- Take lead role in relationship management by working closely with Claim Payment, Vendor Management and Claims Teams to ensure accurate and timely payments and provide premier customer service
- Coordinate and distribute the Group Claims Material Settlement Notifications, inform all affected parties, and ensure Bank Balances are sufficient
- Participate in Embedded Invoicing processing, reconciliations and respond to customer queries In-depth knowledge for Procure to Pay cycle.
- Ability to participate in audits to assure compliance and effectiveness of processes and data requirements
- Ability to assist in training new or less experienced analysts, and assist in developing and maintaining training programs
- Primary Internal Interactions
  Manager for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support
  Peers (team members) for the purpose of seeking co-operation & clarification on process-related matters & providing assistance and support when required

Insurance Knowledge

Should have very good understanding of European Insurance and Insurance Finance
Should have worked for various LOB’s such as Auto, GL, Property, WC etc.
Should have fair amount of exposure on both Commercial and Personal insurance side
Very good knowledge and understanding of insurance terminology
Certification such as AINS, CPCU is good to have, not Mandatory
Primary External Interactions
- On Shore trainers for the purpose of training, resolving more complex issues, seeking advice or requesting a reassignment to the state side staff when a request becomes out of scope.
- Interacting with the Onshore team for any new changes in regulation or circular update
Interacting with the Onshore Treasury Head to provide improvement ideas suggested by team members
Skills
Technical Skills
- Advanced skills in MS Excel, Access
- Develop and implement non-complex programs and/or maintain program logic for customized processes within established time-frames
- Working knowledge of either of the following databases :
- Oracle 8i/9i/10g/11g
- SAP
Certification would be an added advantage
Process Specific Skills
- Data mining, Reporting and Analysis.
- Database administration/development
- Process Documentation and preparation of SOPs.
- Ability to work with client independently.
Soft skills (Desired)
- Excellent oral/written communication skills, presentation skills- MANDATORY
- Excellent organization and time management skills
- Excellent analytical skills and competent at logical reasoning
- Must be a self-starter, detail oriented with the ability to meet deadlines under pressure
- Able to prioritize multiple activities and projects
- Self-disciplined and result oriented
- Ability to multi task
- Ability to work effectively as part of a team
- Commitment and drive for results
- Strong analytical skills
- Ability to understand and question established process guidelines in order to bring out possible process improvements
- Ability to pay attention to detail – especially during processing of transactions
Soft Skills (Minimum)

Extensive knowledge of financial calculations and terminology required by insurance industry

Education Requirements

Must be a graduate with at least 11 years of formal education in any stream with relevant experience in the technical areas listed on this JD. (M. Com or MBA preferred)

Work Experience Requirements

Minimum 2 years of work experience in the technical fields as listed in this JD
Minimum 8-10 years of overall work experience within Insurance & Finance

Workflow

Workflow Type

Back Office

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