Laundry Supervisor

Job Title: Laundry Supervisor

Department:

Location:

Reports To:

Industry Focus:

Job Summary:

Laundry Supervisor

Key Responsibilities:

• Daily Operations Management:

• Oversee and manage day-to-day laundry operations including washing, drying, ironing, folding, sorting, and packaging of hospitality linen and uniforms.

• Workforce Supervision:

• Supervise laundry staff across shifts, ensuring productivity, adherence to SOPs, and discipline. Manage attendance, task allocation, and performance metrics.

• Quality Control:

• Monitor output quality at every stage to ensure compliance with client standards, stain removal protocols, and hygiene benchmarks as per hospitality industry norms.

• Machine and Equipment Oversight:

• Coordinate with maintenance teams to ensure timely servicing, cleaning, and calibration of washing, drying, and ironing equipment.

• Client Order Fulfillment:

• Ensure accurate processing of client linen based on load sheets and delivery schedules. Handle urgent requests, missing items, and specific client instructions efficiently.

• Inventory & Resource Management:

• Maintain records of linen inflow/outflow, chemical usage, packaging material, and consumables to prevent stockouts or overuse.

• Documentation & Reporting:

• Prepare and submit daily operational reports, downtime logs, linen damage reports, and shift handovers.

• Safety & Compliance:

• Enforce workplace safety and hygiene protocols. Ensure all processes adhere to environmental and health regulations applicable to industrial laundries.

• Training & Development:

• Train new staff and refresh existing workforce on SOPs, machine handling, quality standards, and client-specific requirements.

Qualifications & Skills:

• Graduate or Diploma in Hotel Management / Textile / Industrial Operations preferred
• Minimum 3–5 years of experience in a supervisory role in a commercial or hotel laundry
• Strong knowledge of industrial laundry machines, chemicals, stain treatment, and linen care
• Excellent organizational and team management skills
• Basic computer literacy (MS Excel, Email, Digital Reporting Tools)
• Ability to work under pressure, in shifts, and across diverse teams

Working Conditions:

• Full-time position based at Finesse Laundry’s CPU in Gurgaon
• Shift-based operations; rotational week-offs
• PPE and uniform will be provided as per plant standards

Why Join Us?

Finesse Laundry is redefining linen care for India’s hospitality industry with technology-backed processes and a passion for service excellence. Be part of a fast-growing, professionally driven team where quality and reliability come first.