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1 years

1 - 2 Lacs

Kochi

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Role & responsibilities Customer Interaction: Handle incoming customer inquiries via phone, email, and chat. Provide accurate and timely information regarding products, services, and company policies. Resolve customer complaints and issues in a professional and efficient manner. Build and maintain positive relationships with customers. Sales and Upselling: Identify opportunities to upsell or cross-sell products and services to existing customers. Educate customers on new products and features. Achieve sales targets and KPIs. Customer Data Management: Maintain accurate and up-to-date customer records in our CRM system. Analyze customer data to identify trends and opportunities for improvement.

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2 - 5 years

4 - 7 Lacs

Bengaluru

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About The Role :: Job Tile:Client Implementation Analyst, AS Location:Bangalore, India Role Description The Client Implementation Analyst supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s). Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, account closure, account mandate updates, account amendments, as well as setup on GTB Products. Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival. Ensure timely and efficient delivery of required document package to onshore requestor with quality Work closely with implementation and product management on procedures/workflow concerning product documentation eg. CIS, CSA. Coordinate with internal parties to ensure all related setups are in place. Distribute documents to other DB branches/department if needed Escalate issues with respective L2 support teams Be able to provide Bank letters based on template and procedure defined Tasks being performed by the team to be documented and up-to-dated using Adonis Manage each cases using internal case management tool Your skills and experience The person required for the above position should have the following profile: 2-5 years of experience in Cash Management/Trade Finance Implementation & documentation role Experience in IT systems administration/Networking will be an advantage Strong communication and inter-personal skills Analytical capabilities and logical thinking Strong team player:be part of a global/regional team, communicating, managing and cooperating closely on a local/regional/global level Education:University degree or equivalent professional experience Language skills:fluency in English How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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3 - 8 years

5 - 10 Lacs

Mumbai

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About The Role :: Job Title- Client Implementation Analyst Location- Mumbai, India Role Description The Client Implementation Analyst (Documentation) supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s). Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, signatory updates including KYC, EBICS setup, account closure, account mandate updates, account amendments, as well as setup on Cash management Products. Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival. Ensure timely and efficient delivery of required document package to onshore requestor with quality Work closely with implementation and product management on procedures/workflow concerning product documentation eg. CIS, CSA. Coordinate with internal parties to ensure all related setups are in place. Distribute documents to other DB branches/department if needed Escalate issues with respective L2 support teams Be able to provide Bank letters based on template and procedure defined Tasks being performed by the team to be documented and up-to-dated using Adonis Manage each cases using internal case management tool Your skills and experience The person required for the above position should have the following profile: Proficiency in German speaking and writing; able to communicate in German with clients. Language skills:fluency in German (1-3 years of experience) 1-3 years of handling client facing role. 1 year of experience in handling Cash Management products is preferred. Experience in IT systems administration/Networking will be an advantage Strong communication and inter-personal skills in German. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

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10 - 20 years

15 - 25 Lacs

Thrissur

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Content Developer to create engaging financial content, manage digital platforms, enhance brand presence, and drive audience engagement through compelling storytelling,SEO strategies,and effective communication. Contact:8714579995/umindjobs@gmail.com Required Candidate profile Experienced Content Developer with 10 years in financial writing, SEO, and digital strategy. Skilled in brand storytelling, audience engagement, content management, and performance optimization.

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10 - 15 years

4 - 4 Lacs

Mumbai

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Role & responsibilities Preferred candidate profile Perks and benefits

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4 - 9 years

6 - 11 Lacs

Mumbai

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Job Title:FTE Management, Associate Location:Mumbai, India Role Description Deutsche Banks Corporate Bank (CB) isa market leader inCash Management,Trade Finance & Lending,Securities Services and Trust & Agency Services. Focusing on the treasurers and finance departments ofCorporate and commercial clients and financial institutionacross the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. Corporate Bank Central The Corporate Bank Central team comprises of the Business management, Divisional Control Office, KYC, Vendor Management & other central functions. The scope of the Business Management activities will typically be diverse and may include strategic business planning, financial control and reporting tasks, control function liaison, headcount management and compensation matters, IT and Ops service management and enhancement, coordination of business case approval and project sponsorship. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Support FTE/Headcount Management which would include FTE administration and other people processes. Performing timely closure of controls & governance related to FTE in various HR systems Additionally, the role requires taking up wider responsibilities on number of topics within CB and as per management priorities. Provide insights on the CB businesses through regular & adhoc business support on FTE & HC topics Your skills and experience 4+ years of experience in business management or FTE management Post graduate in Finance/ CA/ CPA Analysis & Process assessment skills Excellent Microsoft Office skills including advanced Excel and Powerpoint Knowledge of Tableau or Power apps for analytics & presentation helpful but not mandatory Excellent interpersonal, and communication skills (verbal and written). German language skills helpful but not mandatory Self-starter and self-motivated to work independently and manage the book of work and ensure clear transparency on progress with clear timely communication of issues. How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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0 years

5 - 8 Lacs

Noida

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Ienergizer Spanish Voice Executive (WFO) Candidate should be Fluent in both Spanish and English language. candidate should be flexible with rotational shift candidate should be having Cluster B2 in both the languages should be able to communicate to office location on daily basis Qualification : UG/Graduate Experience : Freshers/Experience Working Windows : 5 days (Rotational Shift) Salary Package : 75k CTC (Per Month) No Cabs and Meals will be Provided to candidates Perks and benefits Mediclaim Immediate Joiners only Interested candidate can drop their Cv's to HR Natasha at WhatsApp No- 7002574553

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0 - 5 years

1 - 2 Lacs

Bengaluru

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1.Conducting market research to identify selling possibilities and evaluate customer needs 2.Actively seeking out new sales opportunities through cold calling, networking and social media 3.Setting up meetings with potential clients and listening to their wishes and concerns 4.Negotiate/close deals and handle complaints or objections. Participate on behalf of the company in exhibitions or conferences 5.Collaborate with team members to achieve better results. Gather feedback from customers or prospects and share with internal teams

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2 - 5 years

3 - 4 Lacs

Bengaluru

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Screen and manage incoming calls, emails, and correspondence Draft and prepare correspondence, reports presentations Act as a liaison between the executive and internal external stakeholders Handle sensitive confidential information with discretion Required Candidate profile Strong communication skills both written and verbal Proficiency in Word Excel PowerPoint Outlook Handle multiple tasks and prioritize effectively Discretion confidentiality professionalism

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0 - 5 years

5 - 8 Lacs

Noida

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iENERGIZER Hiring for Bilingual Spanish Voice Process. CANDIDATES MUST BE FLUENT IN ENGLISH AND SPANISH BOTH LANGUAGES. FRESHERS CAN ALSO APPLY MUST BE COMPLETED B2 LEVEL. Location: Noida Salary: 75 k CTC 5 DAYS WORKING IMMEDIATE JOINER ONLY NO CAB NO MEAL WhatsApp on the Below mentioned number to Schedule your interview by writing " SPANISH PROCESS" . (7678370584) Interview Details: Contact Person: HR POOJA Contact Number: 7678370584

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1 - 3 years

3 - 5 Lacs

Bengaluru

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Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Associate Qualifications: BCom/MCom Years of Experience: 1 to 3 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. What are we looking for? Transaction ProcessingAccounting ExperienceWritten communication skillsCall Handling Skills (Where applicable)Language Skills (Where applicable)MS Office - Excel, WordSOP WritingProblem Solving & Analytical SkillsAbility to interpret Customer Contract, PO and Sales OrderAbility to raise billing after interpreting contractual termsTransaction processing (English & Language)Email & Verbal interaction with customer Deliver on SLAsApply receipts to the customers on time with AccuracyManage mail boxSupport reprotingCompliance to SOPEnsure Individual Productivity levels as per the target Comply with accounting principles, procedures (including SOX and Internal Controls) and IFRS/local GAAP accounting principles for the defined responsibility areaComplete all mandatory assessment/ certifications as applicableCollections Followup & Problem solvingPeer Review of transactions Resolve process related queries within defined timelinesGenerate process improvement ideas for better productivity, accuracy & turnaround timePerform root cause analysis on the errors made by the team membersMaintain/ Update knowledge repositories Adherence to ShiftSupport MIS & Reporting Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom,MCom

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0 - 5 years

5 - 8 Lacs

Noida

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iENERGIZER Hiring for Bilingual Spanish Voice Process. CANDIDATES MUST BE FLUENT IN ENGLISH AND SPANISH BOTH LANGUAGES. FRESHERS CAN ALSO APPLY MUST BE COMPLETED B2 LEVEL. Location: Noida Salary: 75 k CTC 5 DAYS WORKING IMMEDIATE JOINER ONLY NO CAB NO MEAL WhatsApp on the Below mentioned number to Schedule your interview by writing " SPANISH PROCESS" . (9548120298) Interview Details: Contact Person: HR ANKIT YADAV Contact Number: 9548120298

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3 - 6 years

4 - 7 Lacs

Ghaziabad, Delhi NCR, Noida

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Job Description: Chinese Interpreter Designation- Chinese Interpreter Experience- 3 to 5 year CTC- 35k to 60k Location- Noida Sector 57 Preff Industry- BPM/BPO OR ANY OTHER INDUSTRY. Profile Summary : We are seeking a highly skilled Chinese Interpreter to facilitate clear communication between Chinese-speaking individuals and English-speaking individuals in various settings. The interpreter will be responsible for translating spoken language in real-time, ensuring that both parties understand each other accurately. Role & responsibilities: Interpretation Services: Provide real-time, accurate interpretation for meetings, conferences, phone calls, legal consultations, or any other situation requiring interpretation between Chinese and English. Cultural Sensitivity: Maintain cultural awareness and sensitivity when interpreting, ensuring that the communication is clear and respectful of cultural nuances. Confidentiality: Ensure that all interpreted information is treated with confidentiality and in accordance with legal and organizational standards. Collaborate with Team Members: Work closely with other interpreters and language experts to ensure the quality of communication. Ad-hoc Duties: Perform additional tasks related to interpreting or translating as required. Working Conditions: Location: Work can be conducted on-site or remotely, depending on the assignment. Type of Work: Full-time. Skills: Strong verbal and written communication skills Ability to interpret accurately in both languages Excellent attention to detail Ability to work under pressure and handle multiple tasks simultaneously. Interested candidate can share resume on WhatsApp No +918840728430. Email ID-dkeplhrmanager@gmail.com

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1 - 6 years

1 - 6 Lacs

Mumbai

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We are looking for a Language Specialist for multiple openings proficient (read, write & speak) in Tamil, Telugu, Kannada, and Malayalam to support our content, localization, and translation initiatives. The ideal candidate will be responsible for ensuring high-quality translations, content accuracy, linguistic integrity & content delivery in respective profile across multiple platforms. 1. Content Programming: Key Responsibilities : Formulating the Yearly Content plan for all Ultra Linear channels, based on available content and new content. Creation of monthly and Festive properties for content marketing. Preparation of Monthly and Weekly viewership charts in order to meet viewership targets. Creating Promo plans and coordinating with Promo and editing teams for promo production and final packaging Coordinating with Distribution platforms for promoting thematic channels of Ultra on respective Distribution platforms. Make course correction in terms of content distribution strategy based the viewership data 2. Content Writer: Key Responsibilities : Creative enough to write appealing video text to complement the images and videos; Rewrite, paraphrase or write content from scratch depending on specific instructions provided in the work order; Think up titles for each piece of content keeping appropriateness in check Writing and editing engaging content for various social networks, including Facebook, Twitter and Instagram 3. Graphic Designers: Key Responsibilities : Develop creative concepts for digital platforms, including social media pages, thumbnails, email templates, and website elements. Design visually appealing layouts using Adobe Creative Suite (Photoshop) to meet client needs. Create high-quality designs that align with brand guidelines and messaging. 4. Customer Support: Key Responsibilities : Ensure minimum TAT to resolve user queries & complaints via emails, live chats, and call in Tamil, Telugu, Malayalam & Kannada. Help users with account creation, subscription activation, cancellations, and billing inquiries Guide users through new features and updates to ensure they get the most out of the platform. Assist users with technical difficulties related to the platform (app navigation, login problems, streaming quality, etc.) Maintain and update internal and external knowledge bases with relevant FAQs and troubleshooting guides. 5. Product QA/QC: Key Responsibilities : Knowledge on product QC and QC tools Experience in building, integrating and launching Middleware including CMS, DRM, SMS, 3rd party Analytics, Engagement and CRM products. Knowledge of OTT market and experience in launching OTT platform with scale will be an advantage. Having Product development/management experience is an added advantage. Coordinate with external partners for integrations, partnerships, and financial negotiations relating to the development of the product and ensure smooth launch. Mumbai based candidates preferred.

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0 - 1 years

2 - 4 Lacs

Ankleshwar

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Profile - To review the documents and improve the same grammatically and technically. Qualifications: Bachelor's (B.Sc.) or Master's (M.Sc.) degree in a relevant field. Excellent English communication skills (reading, writing, comprehension). Attention to detail and ability to understand and convey the intent of documentation. Responsibilities: Prepare, review, and manage QA documentation. Ensure all documents are clear, concise, and accurately reflect the intended purpose. Collaborate with team members to maintain high standards of documentation quality. Requirements: Fresh graduates (2023 onwards) are welcome to apply. Strong command of the English language. Ability to work independently and as part of a team.

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1 - 6 years

3 - 8 Lacs

Ahmedabad, Mohali

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- Responsible for translating and reviewing Spanish content, assisting with communication, and providing language support. - Must have expertise in Spanish and accounting. Handle supplier communication and perform other tasks assigned by management.

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2 - 5 years

4 - 7 Lacs

Bengaluru

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About The Role :: Job Tile:Client Implementation Analyst Location:Bangalore, India Role Description The Client Implementation Analyst supports the efficient delivery of implementation & documentation tasks and will act as a support resource throughout the project, working under the direct supervision of the Client Implementation Manager(s). Key tasks include (but not limited to) document generation, electronic banking system setups, performing & creating testing, supporting the resolution of client queries and issues. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, account closure, account mandate updates, account amendments, as well as setup on GTB Products. Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival. Ensure timely and efficient delivery of required document package to onshore requestor with quality Work closely with implementation and product management on procedures/workflow concerning product documentation eg. CIS, CSA. Coordinate with internal parties to ensure all related setups are in place. Distribute documents to other DB branches/department if needed Escalate issues with respective L2 support teams Be able to provide Bank letters based on template and procedure defined Tasks being performed by the team to be documented and up-to-dated using Adonis Manage each cases using internal case management tool Your skills and experience The person required for the above position should have the following profile: 2-5 years of experience in Cash Management/Trade Finance Implementation & documentation role Experience in IT systems administration/Networking will be an advantage Strong communication and inter-personal skills Analytical capabilities and logical thinking Strong team player:be part of a global/regional team, communicating, managing and cooperating closely on a local/regional/global level Education:University degree or equivalent professional experience Language skills:fluency in English How we'll support you . Training and development to help you excel in your career . Flexible working to assist you balance your personal priorities . Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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0 - 1 years

3 - 3 Lacs

Thrissur

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Role & responsibilities Content Developer Creating Content Proficiency in English Preferred candidate profile MA English Good Academic Records will be preferred Perks and benefits PF, Other Benefits

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1 - 6 years

3 - 6 Lacs

Bengaluru, Noida

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Malyalam Trainer’s – BPO Sales training mandate experience, Insurance preferred

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5 - 7 years

6 - 10 Lacs

Bengaluru

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Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Cloud Based Service Management Process Design Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : Any degree with Cloud certifications Position description:The selected candidate will be part of a global team of experts supporting Client Delivery locations in ensuring they are adequately equipped with IT infrastructure solutions & processes to meet both Accenture and Client Delivery Business requirements.The key area of responsibility:?Understand the needs of Client Delivery locations (business & Ops) by maintaining a close interaction with the relevant stakeholders & groups.?Collaborate with the required teams to ensure the most appropriate IT infrastructure & solutions are being deployed & maintained at Client Delivery locations for to meet both Accenture & Business requirements.?Actively support Control Services Leadership with the required material & guidance for the latter to progress with both the global Business Leadership reviews as well with Senior ISA Leadership.?Actively participate in connects with stakeholders for to advance strategic directions & goals within Client Delivery.?Review & Identify improvement areas in infrastructure, processes & support models for continuously helping Client Delivery business.?Coordinate actions to steer Client Delivery IT Infrastructure & Service along the path of continuous improvement, cost reduction and sustainability gains.?Review & support global programs & initiatives in ensuring the necessary changes are being brought into Client Delivery locations with no or minimal impact to Service Delivery.?Support Client Delivery locations to adhere to Accenture polices, both Architecture & Security standards by following best practices within the company.Requirements: Must:?Understanding of IT Infrastructure Services (Hosting, Network & Endpoints)?Understanding of IT Service Management?Communication & Collaboration Skills?Ability to work in international and cross-cultural team & environment?Keen to Learn & Grow?Ability to deal with stress amidst pressure during competing priorities, difficulties and diverging interests Good to Have:?Project Management Skills?Presentation Skills?Solving Problems Skills?Keen on details?Keen to challenge old ways for to achieve continuous enhancement Language skills:?English:Fluent Qualification Any degree with Cloud certifications

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