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Customer Support Executive

Customer Support Executive

Calibehr

1 - 3 years

2 - 4 Lacs

navi mumbai mumbai (all areas)

Posted:2 hours ago| Platform:

Apply

Skills Required

voice process telugu kannada gujarati telecalling inbound process bpo language skills customer service banking process fluent english solving queries multilingual communication skills cse bpo voice linguistics customer care domestic bpo customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Urgent Requirement of Linguistic Languages only for (Kannada, Telugu, Guju, Odiya)

Hiring for Banking Process - On Bank Payroll

Role - Customer Service Representative

Timings - Rotational Shifts & Week off

Location - Belapur, Navi Mumbai

Salary - up to 5 LPA depends upon experience & language.

Freshers with good communication skill along language preference can also apply !

Primary Responsibilities:-

Engage with customers to recover outstanding dues through phone calls and other communication channels.
Negotiate payment plans and settlements while maintaining a professional demeanor.
Update customer records and track collection progress.
Work closely with the collections team to achieve recovery targets.

Key Skills Required:-

Proficiency in English and proficiency in any of the local languages i.e. Telegu, Odia, Kannada and Gujrati (as applicable)
Strong negotiation and persuasion skills.
Ability to handle pressure and meet targets.
Excellent communication skills with a focus on customer engagement.
Strong analytical and problem-solving skills.
Ability to work in a fast-paced environment with a focus on customer satisfaction.

Thanks & Regards,

Manager - Recruitment

Rajeshwari

9082285994

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