Key Accounts Manager

Job description

JOB DESCRIPTION: KEY ACCOUNT MANAGER

Company: Wisefolks Media & Entertainment LLP Position Type: Full-time Location: Noida Experience: 7 to 10 years

About the Role

Wisefolks Media & Entertainment LLP is seeking a dynamic and experienced Key Account Manager to join our growing team. This role is crucial for nurturing and expanding relationships with our most valuable clients, ensuring their long-term satisfaction and contributing to our sustained growth. We are looking for a professional who can strategically manage client accounts, identify new opportunities, and act as a primary liaison between clients and our internal teams.

Key Responsibilities

Client Relationship Management: Build and maintain strong, long-lasting client relationships by understanding their needs and objectives, and serving as their primary point of contact.

Strategic Account Growth: Identify and develop new business opportunities within existing key accounts, including upselling and cross-selling Wisefolks' comprehensive communication, digital, creative, events, and capacity-building services.

Project Oversight: Collaborate closely with internal teams (content, design, video, social media, sales) to ensure timely and successful delivery of projects that meet client expectations and project objectives.

Performance Monitoring: Monitor account performance, analyze client feedback, and implement strategies to enhance client satisfaction and retention.

Proposal & Presentation: Prepare and deliver compelling presentations, proposals, and reports to clients, showcasing our value and results.

Problem Resolution: Proactively address client concerns and resolve issues efficiently, ensuring a high level of client service.

Market Insight: Stay updated on industry trends, client industries, and competitor activities to provide strategic advice to clients and identify new avenues for partnership.

Requirements

Experience: Minimum 7 to 10 years of proven experience in key account management, client servicing, or business development roles within the media and entertainment industry.

Industry Background: Prior experience working with or within media houses, production houses, YouTube channels, radio channels, or PR agencies is highly preferred.

Client Management Skills: Demonstrated ability to manage multiple client accounts simultaneously, with excellent organizational and time management skills.

Communication: Exceptional verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively to diverse stakeholders.

Business Acumen: Strong understanding of sales principles, client lifecycle management, and the ability to identify and capitalize on growth opportunities.

Collaboration: Proven ability to work effectively in a cross-functional team environment.

Why Join Wisefolks?

Be a key player in managing high-value client relationships within a rapidly growing and innovative agency.

Work with a diverse portfolio of clients across various sectors.

Collaborate with a passionate and dynamic team of industry experts.

Opportunity for significant professional growth and impact.

Apply

If you are a results-driven Key Account Manager with a passion for building strong client partnerships and relevant industry experience, we encourage you to apply!

Please send your resume and a cover letter highlighting your relevant experience to hr@wisefolks.in.

Wisefolks is an equal opportunity employer and values diversity at all levels of its organization.

Role: Head - Client Relations

Industry Type: Advertising & Marketing (Public Relations)

Department: Marketing & Communication

Employment Type: Full Time, Permanent

Role Category: Corporate Communication

Education

UG: B.A in PR/Advertising, Any Graduate

Job Type: Full-time

Pay: ₹230,634.32 - ₹839,924.82 per year

Work Location: In person