Key Account Manager

Role Overview: As a seasoned Key Account Manager at Milestone Systems, you will play a crucial role in driving business growth within the technology and security sectors in the West region of India. Your main responsibility will be to manage a portfolio of large, active end customer accounts by maintaining relationships, identifying opportunities, and contributing to the overall business growth strategy. Key Responsibilities: - Strategic Account Planning: Identify focus accounts, key stakeholders, and develop strategic plans. - Customer Relationship Management: Build trust, understand evolving needs, and deliver exceptional service. - Cross-Selling and Upselling: Identify opportunities to expand services and increase revenue. - Project and Engagement Management: Ensure successful project execution and maintain clear client communication. - Customer Needs Assessment: Continuously assess client needs and tailor solutions effectively. - Value Proposition Development: Create and communicate compelling value propositions for services and products. What You'll Be Doing: - Report directly to the Sales Team Lead, South & West and maintain a high level of engagement with Milestone Field Sales resources. - Conduct end-customer account planning and prioritization. - Drive business development plans with tech partners & Marketing. - Collaborate effectively with internal teams to align partner activities with overarching company goals. - Follow up on leads and hunt for new opportunities. - Diagnose business issues and position our solution capabilities. - Coordinate proof of concept and facilitate collaboration between stakeholders. - Stay updated on the competitive environment. - Expected to travel frequently throughout India to meet key accounts, attend industry events, etc. Qualifications Required: - A bachelor's degree and above in Business-related studies or equivalent experience operating at a strategic level. - Over a decade of sales experience, bringing a wealth of knowledge and expertise to the table. - Proven track record of successfully selling technical solutions, making complex concepts accessible to clients. - Familiarity with relevant industry sectors, providing a deep understanding of client needs and market dynamics. - Excellence in managing large enterprise accounts, consistently delivering value, and exceeding expectations. - Experience in channel sales strategies enabling maximization of market penetration and effective revenue growth.,