Key Account Manager

Platforms:

Location:

Key Responsibilities

Marketplace Business Management

• Own business performance for assigned marketplaces – Nykaa, Tira & others.
• Drive revenue, profitability, sell-through and contribution margins.
• End-to-end P&L ownership for the business — pricing, discounts, returns, margins, spends.
• Create annual and monthly business plans, forecasts and performance roadmaps.

Brand & Category Growth

• Work with cross-functional teams on new launches, pricing strategies and content improvement.
• Analyse category trends: makeup, skincare, haircare, fragrances, etc.

Relationship & Negotiation

• Manage strategic relationships with category managers and buyer teams.
• Handle commercial negotiations, platform margins, payment terms & marketing spends.

Analytics & Insights

• Track weekly/monthly performance dashboards: sales, stock, traffic, conversion, ASP.
• Analyse promo ROI, traffic contribution, visibility efficiency and repeat rate.
• Use data to improve contribution margin, inventory planning and forecasting accuracy.

Operational Excellence

• Ensure catalogue hygiene, listings, ratings, content accuracy & reviews management. Manage SLA, returns, cancellations and campaign execution.

Skills Required

• Prior experience handling Nykaa/Tira or beauty categories on marketplaces is a must.
• Strong commercial acumen + P&L management exposure.
• Advanced Excel / data analysis skills.
• Strong negotiation, vendor management & communication ability.
• Understanding of beauty category trends and consumer behaviour.

Education

• MBA / Graduate in Business, Marketing or Retail Management preferred.

Apply now at shreya.mallick@foxtale.in