Key Account Manager

FCI CCM

2 - 4 years

3 - 7 Lacs

chennai

Posted:1 hour ago| Platform:

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Skills Required

client servicing production coordination channel sales business development corporate sales sales life insurance marketing client relationship management sales management b2b sales key account management lead generation lis ups key accounts closure

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a proactive

KAM/Client Executive

Production who will act as a bridge between clients and the internal team. The role involves handling client queries, coordinating with the production/operations team, and ensuring timely responses via email and calls. Strong communication skills and good computer proficiency are essential.

Roles and Responsibilities:

Understand client requirements and coordinate with the internal production/operations team to deliver outputs.
Respond to client queries through email and calls in Tamil and English.
Track project status and ensure timely follow-ups and closures.
Prepare basic reports, maintain documentation, and update client communication records.
Ensure customer satisfaction by providing smooth, timely, and accurate communication.
Support the team in resolving issues and escalating challenges whenever required.

Requirements

Desired Experience:

23 years of experience in client servicing, production coordination, or a similar role.
Good communication skills in Tamil and English (spoken and written).
Good knowledge of MS Office, emails, and general computer operations.
Ability to multitask, manage priorities, and handle clients professionally.
Strong coordination skills with an ability to follow up with internal teams.
Ability to work under deadlines and manage multiple projects simultaneously.

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