Key Account Manager

About Job

• Postgraduate degree in Business, Marketing, Insurance, or a related field
• Specialization in Sales, Insurance, or Channel Management is desirable
• 2-3 years of experience in key account management, preferably in insurance, fintech, or B2B environments
• Strong negotiation, relationship management, and presentation skills
• Understanding of general insurance products and B2B distribution models
• Ability to analyze data, draw insights, and make informed decisions
• Familiarity with tools like Excel, PowerPoint, and BI dashboards is a plus
• Proficiency in CRM tools (e.g., Salesforce) and MS Office Suite
  

Responsibilities

• Build, manage, and deepen long-term relationships with brokers to ensure a steady pipeline of business proposals.
• Work closely with brokers to pitch and close deals in alignment with Acko's revenue goals.
• Coordinate with service, claims, and operations teams to ensure seamless client onboarding and servicing.
• Develop and implement strategies to nurture existing client relationships and explore new opportunities.
• Collaborate with cross-functional teams such as Underwriting, Product, Tech, and Claims to enable process improvements and integrated client solutions.
• Deliver impactful sales presentations and proposals to clients and stakeholders.
• Actively contribute to projects focused on automating onboarding, improving service delivery, and enhancing the customer journey.
• Lead and grow key broker-driven B2B partnerships, driving revenue growth and contributing to Acko's strategic goals.