Key Account Manager

We are looking for a dynamic and results-driven Key Account Manager to strengthen and grow our strategic client relationships. This role involves driving revenue growth, managing high-value accounts, and ensuring long-term customer satisfaction while identifying new business opportunities.

Key Responsibilities:

● Develop and maintain strong, long-term relationships with key clients.

● Act as the primary point of contact for assigned accounts, addressing client needs and ensuring exceptional service delivery.

● Understand client objectives and align solutions to meet business goals.

● Drive account growth through upselling, cross-selling, and strategic initiatives.

● Lead contract negotiations, renewals, and ensure compliance with agreed terms.

● Monitor account performance, prepare reports, and provide insights to internal stakeholders.

● Collaborate with cross-functional teams (marketing, operations, finance, and product) to deliver customized solutions.

● Identify risks in client relationships and proactively address challenges.

● Mentor and guide junior account managers to build strong client engagement skills.

Requirements:

● Experience: 3+ years in key account management, business development, or client servicing.

● Skills: Excellent negotiation, relationship-building, and communication skills.

● Knowledge: Strong understanding of market dynamics, customer success strategies, and account management practices.

● Strong knowledge of Advance Excel Power BI and analytical skills.

● Strong analytical, problem-solving, and presentation abilities.

● Ability to handle multiple large accounts and travel as required.ps: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.

Interested candidate can share their resume at : harshita.s@ebikego.in