Join a Leading EdTech as an Academic Counsellor | Impact-Driven Role

Note:

The Admissions Consultant is part of the Company's core admissions team - and is responsible for engaging with a wide range of students and parents who are actively exploring it as one of their higher-education options. These families require clear information, consistent guidance, and a structured decision-support experience as they compare multiple engineering pathways.

What you will do/Responsibilities:

1. Admissions Conversations & Lead Management

• Conduct consultative telephonic, video, and in-person discussions with families to help them evaluate with clarity and confidence.
• Understand the student's background, aspirations, decision criteria, and parent expectations, and guide the conversation accordingly.
• Maintain a structured follow-up rhythm for active leads, ensuring timely nudges and consistent visibility into their decision-making stage.
• Capture accurate, detailed notes in the CRM after each conversation to ensure smooth internal coordination and high lead hygiene.
  

2. Targets, Reporting & Internal Coordination

• Achieve defined goals across test registrations, offer to acceptance conversions, refunds, and overall enrollment numbers.
• Share concise daily updates with the Team Lead on funnel movement, blockers, and any support required for specific families.
• Flag complex cases early to the Team Lead (deadline extensions, academic queries, parent concerns, etc.) for alignment and support.
• Collaborate with operations, marketing, and academic teams by providing accurate, timely information for smoother end-to-end student handling.
  

3. Parent-Student Experience

• Build trust through mature, grounded, and empathetic conversations that reflect high communication standards.
• Handle sensitive or high-stakes moments - offer acceptance, fee deadlines, comparison concerns - with composure and clarity.
• Conduct campus tours or virtual counselling sessions for families requiring deeper clarity before decision-making.
• Maintain QA, tonality, and accuracy benchmarks consistently, ensuring every family receives a premium admissions experience.
  

Growth Opportunities

This role offers significant exposure to the admissions function. Successful performers can grow into:

• Admissions Strategy Associate: Handle higher-stakes offer conversations with academically strong families and take on more consultative, maturity-driven responsibilities.
• Team Lead Admissions: Lead a pod of Admission Consultants, drive performance through coaching and audits, and own conversion outcomes for your team.

Required Qualifications

• Education

Bachelors degree in any discipline.

• Experience
• 1-4 years of experience in admissions, sales or high-interaction roles in ed-tech companies (counselling, customer-facing roles) is mandatory.
• Experience in working at study-abroad consultancies is a plus.
• Prior exposure to engaging with parents and students.
• Knowledge, Skills, and Abilities
• Exceptional spoken English with clear articulation and a calm, mature tone.
• Ability to structure thoughts quickly in conversations.
• Ability to handle parent conversations with confidence, warmth, and clarity.
• Strong personal discipline, follow-through, and accountability.
• Open to feedback and able to implement improvements rapidly.