upGrad is hiring For Regional Manager - Lead COCO Centers in Hyderabad

Job Description

Role: Regional Manager Location: Hyderabad, India Experience: 5+ years Industry: Banking & Insurance (preferred), Education, Emerging/ New Age FMCGs About UpGrad: UpGrad is one of India's leading EdTech companies, empowering professionals and students with industry-relevant learning programs. Our mission is to upskill individuals and provide them with global career opportunities. Role Overview: We are looking for an experienced and dynamic Regional Manager to lead our COCO centres in Hyderabad . This role is ideal for professionals with a strong sales background and prior experience in managing retail sales operations. The selected candidate will oversee multiple center managers and ensure operational excellence across all regional branches. Key Responsibilities: • Sales Leadership: Drive revenue and enrollments through aggressive sales strategies, ensuring targets are consistently met or exceeded. • Team Management: Supervise and mentor Center Managers, fostering a high-performance culture. • Regional Operations: Ensure seamless operations across all regional branches, maintaining UpGrads quality and service standards. • Business Expansion: Identify growth opportunities and execute strategies to enhance market presence. • Stakeholder Management: Collaborate with internal teams, partners, and external stakeholders to optimize processes and outcomes. • Customer Experience: Ensure superior customer satisfaction through streamlined processes and high-quality counseling services. Requirements: • 6-12 years of hardcore sales experience , preferably in Banking & Insurance branches (preferred) or Education/ New Age FMCG businesses. • Strong leadership skills with a track record of managing multi-location teams in a retail setup. • Proven ability to drive sales, achieve revenue targets, and expand market reach. • Excellent communication, negotiation, and problem-solving skills. • Ability to work in a fast-paced, result-oriented environment.