Job
Description
Luxury Fitness Brand Mumbai: Client Services & Sales Associate (Full Time) FRESHERS ARE WELCOMED About the Company: We are a growing fitness company that operates nine upscale, full-service exercise studios in the United States and internationally and a thriving video-on-demand platform. The company offers a unique, specialized exercise experience that has captured the attention of women worldwide. Since its inception, the company has developed a lifestyle brand that represents service, quality, expertise, innovation, attention to detail, market leadership, and results. With studios in New York City, the Hamptons, Beverly Hills, Philadelphia, and several international licensed locations, along with our video on demand platform, we continue to attract an expanding global fan base. In support of our outstanding customer focus, our staff, at all levels of the organization, is team-oriented, entrepreneurial, ambitious, and dedicated to delivering quality each and every day. We are currently seeking an outgoing and detail-oriented individual to join our team as a Full Time Client Services & Sales Associate (CST) at our newest studio locations in Mumbai, India. The Full Time Client Services & Sales Associate (CST) is a front-line business driver and brand ambassador of the brand. Under the direction of the Head of Sales & Client Servicing, CSTs must exhibit keen knowledge of our products, services, and merchandise to deliver luxury customer service while maximizing studio sales. Key Responsibilities: Provide top-level concierge and reception service to clients Perform essential daily studio tasks and projects, including checking clients into class, maintaining the luxury studio look and feel, assisting clients with package selection, etc. Maintain a positive attitude and represent the organization and its values in a positive way Provide support to Instructors and work as a team with all other staff members Assist with the training and coaching of new hires for the Client Services Team as needed Maintain product knowledge for all studio retail operations Uphold company brand standards in terms of studio look and feel, client service, and company culture Actively contribute to the company's topline revenue through achieving predetermined sales targets Requirements: Must be available to work 6 days per week, including either Saturdays or Sundays Capacity to work a flexible schedule, including weekends, early mornings, and holidays when required Freshers with MBA in Marketing who have an interest in customer service, sales experience Love of fitness and wellness Excellent written and verbal communication skills Strong computer skills Superior problem-solving and multi-tasking abilities Strong work ethic Ability to work both independently and in a team environment NOTE: The CTC for freshers will vary, and the offered CTC is 5.4 LPA + incentives on performance.
