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Jobs in Navi Mumbai
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Intuitive Apps Inc.
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JIRA Administration

JIRA Administration

Intuitive Apps Inc.

4 - 7 years

0 Lacs

Navi Mumbai Maharashtra India

Posted:1 day ago| Platform:

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Skills Required

jira consulting service management confluence design macros agile devops audits security documentation configuration support training reports analytics query compliance data integrity technology workflow automation integration scripting script rest itil onboarding troubleshooting plugins licensing certification bitbucket linux postgresql mysql collaborative learning

Work Mode

On-site

Job Type

Full Time

Job Description

Intuitive Apps Inc. is one of the fastest growing Consulting companies, working on a mission to take a plunge to provide best digital transformation and intuitive experience for our customers.

The Role

Key Responsibilities

Administer and maintain Atlassian JIRA, JIRA Service Management and Confluence platforms
Design and implement custom JIRA workflows, screens, schemes, custom fields and dashboards
Develop Confluence spaces, templates, macros and knowledge management structures for teams
Collaborate with business users to gather requirements and implement JIRA configurations to meet Agile/Devops delivery models
Manage user permissions, groups, and roles with JIRA and Confluence
Perform regular system audits, clean-up, upgrades and security patches
Integrate JIRA with third-party tools
Develop and maintain documentation on configuration, processes, and best practices
Provide day-to-day support and training to users on JIRA and Confluence usage and capabilities.
Generate reports and analytics using JIRA Query Language (JQL), filters, and dashboards
Work with IT and Security teams to ensure compliance and data integrity Required Skills and

Ideal Profile

Bachelor’s degree in computer science, Information Technology, or a related field
4-7 years of experience in JIRA administration in enterprise environments.
Strong expertise in JIRA workflow configuration, automation rules (Automation for JIRA), and JIRA Service Management (JSM)
Proficient in Confluence administration and integration with JIRA
Hands-on experience with scripting and automation using Groovy (Script Runner), REST APIs, or similar tools
Good understanding of Agile and ITIL frameworks
Experience in user onboarding, access control and group management
Strong troubleshooting and problem-solving skills.
Experience with Atlassian Marketplace plugins and licensing management. Preferred Qualifications
Atlassian Certification (ACP-610/620/1000) is a plus
Experience with Atlassian Cloud and Data Center migrations
Familiarity with other Atlassian tools like Bitbucket, Bamboo, and Trello
Basic knowledge of Linux and Databases (PostgreSQL, MySQL) for backend support.
Ability to work independently and in a collaborative team environment
Strong organizational and documentation skills
Customer-focused and proactive in identifying and solving issues.

What's on Offer?

Opening within a company with a solid track record of success
A role that offers a breadth of learning opportunities
Great work culture

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