GBS

As a Senior Thesis Cloud Consultant at our company, you will be responsible for implementing the Thesis Cloud Student Management System Product and its modules to meet the requirements of GBS. You will lead and participate in workshops to design solutions, analyze requirements, and propose business processes. Your role will involve translating these requirements into a documented Solution Design, following Thesis Cloud standards. Additionally, you will make recommendations for business process re-engineering to ensure the successful implementation of the Product. Your expertise will be crucial in contributing to the ongoing product development by identifying common customer requirements and providing feedback for enhancements. You will play a key role in quality assurance by ensuring that configured test systems align with the Solution Design specifications. Proficiency across various Thesis Cloud modules such as Student Academic Record, Student Admissions, Analytics, and Reporting will be essential for this role. Furthermore, you will be responsible for implementing security measures across the Thesis Cloud system using RBAC, data security, and industry best practices. Your skills will also be utilized in implementing reporting, workflows, and other technical features of Thesis Cloud. Supporting GBS business activities will be part of your regular responsibilities. To excel in this role, you are expected to have extensive expertise in student management systems like Oracle PeopleSoft Campus Solutions, Workday Student, or similar SMS systems. A minimum of 3 full cycle implementations of Thesis Cloud or other student management systems is required. A relevant bachelor's or master's degree in a financial study field or significant experience in this sector is preferred. Strong business analysis, communication, presentation, leadership, time management, and interpersonal skills are essential for this position. You should also be capable of leading workshops and presentations to audiences with varying levels of seniority and experience. With 7-10 years of experience in the field, you will bring valuable knowledge and insights to our team, ensuring the successful implementation and utilization of the Thesis Cloud Student Management System Product.,

Educational and professional Qualifications – Graduate with PM experience + training in project management methodologies. Industry certifications such as PMP (Project Management Professional) or other project management certifications such as Prince2, Scrum Master etc. preferred. Requirement- Proven track of effectively planning, executing and delivering successful projects of varying sizes and duration in both IT and non-IT domains - IT, supply chain, Infra, Marketing etc Experience in providing process expertise, administrative support, setting and maintaining standards for project management – defining process, creating templates, maintaining project documents and defining best practices Creating, managing and updating Knowledge Management System (KMS) Ability to track potential risks, threats, issues, and opportunities for enabling project decision-making Communicating and collaborating with internal and external stakeholders Supervising project managers and scrum masters, coordinating with vendors and monitoring and reporting progress as needed Flexibility to travel, if required Skills Verbal and non-verbal communication skills MIS and presentation skills Strong leadership and management skills Time management and ability to multitask Ability to manage multiple projects

Job Description As a Conversion & Visa Officer, you will play a pivotal role in supporting Regional Heads / their proxies across different territories in converting applications to paid students. This role requires a dynamic individual with strong communication skills, both written and spoken and a keen attention to detail. Operating in a desk-based environment, you will collaborate closely with Sales teams (or as designated) to ensure a smooth transition of potential students to enrolment phase, and beyond. You will be ensuring a connected and seamless experience for prospective students throughout their journey. As a valuable member of a high-performing team, you will contribute to the overall effective service delivery by providing top-quality admissions support to applicants, agents, and academic decision-makers, all while adhering to established standards. This dynamic role encompasses various tasks related to university admissions. Duties And Responsibilities Maintain a Healthy Pipeline: Ensure the application pipeline is accurate and up to date, with correct statuses (please change stages and do not wait for BDs; to avoid delay in application processing) and adherence to processes by BDMs Assist the BD Teams for release of offers or for any other application related issues involving Admissions/Visa teams Close previous intake applications: Follow up with BD Teams for closure of past intake applications Assist the BD teams with release of offers, interview links, delays from Admission / Visa teams Support Application Progression: Collaborate with BDMs to ensure every application moves smoothly through the process and reaches the visa stage. Provide CRM/refresher training to new joiners or agents if required Document Collection & Follow-ups: Engage with agents to obtain pending documents for Conditional Offers and beyond Uploading documents – CO may upload the documents at any stage to help BDMs while they travel. Documents received on email is recommended Regular calling: To agents for document follow up on COL/Visa documents. Give a call to student (soft concern call updating the student of missing visa documents and deadlines) if it is observed that there are multiple exchange of messages without any action from agent Soft pipeline drill with BD and their agents to discuss application status Do a basic check up of documents for correctness (date format, naming of documents etc.). Ensure required documents are submitted for COL release Assist with new applications if required As deadlines approach, send bulk reminders to agents for any outstanding documents. Application Monitoring: Conduct regular checks to ensure applications are progressing within expected timelines and address any delays. Deadline communication: regular forwarding of deadlines to agents and BD Team to ensure timely submission of application and documents Pipeline Tracking & Reporting: Monitor pipeline progress for each brand and team member, generate reports, and share insights with RMs and Heads. Communication Management: Ensure all important updates or new communications are promptly shared with BDMs if not already communicated by DMs or Heads. Innovative approach: predict issues, resolve issues with a proactive approach. Essential Criteria Undergraduate/bachelor’s degree or equivalent. Experience in Overseas Education industry Strong attention to detail. Excel and data statistics tools such as pivot table or v-lookups Excellent communication skills, both written and spoken in English. Ability to manage a diverse workload independently and as part of a team. Enjoys following and improving processes. A cool and calm temperament Ability to multi task and handle pressures Desirable Criteria Knowledge of CRM s/w such as Zoho or SalesForce Experience of working or studying abroad.

Position Overview The Power BI Developer/Analyst is responsible for designing, developing, and deploying business intelligence reports using Microsoft's Power BI. This role involves working closely with stakeholders to gather requirements, create data models, and provide insights through reports and dashboards. Key Responsibilities Develop and maintain Power BI reports, dashboards, and visualizations. Translate business needs into technical specifications for BI tools. Collaborate with business analysts, data engineers, and other stakeholders to gather data requirements. Create and manage data connections, transformations, and models using Power BI. Ensure data accuracy and consistency across reports and dashboards. Provide training and support to end-users on Power BI solutions. Stay updated with new Power BI features and best practices. Must have extensive experience with Google Analytics or other web analytics tools. Qualifications Proficiency in Power BI, including DAX (Data Analysis Expressions) and Power Query. Strong knowledge of SQL for querying databases. Experience with data modelling, ETL processes, and creating measures. Understanding of relational databases, data warehouses, and data lakes. Excellent analytical and problem-solving skills. Good communication skills to translate technical solutions to non-technical stakeholders. Knowledge of cloud platforms like Azure is a plus.

Role Overview: As a Power BI Developer/Analyst, your primary responsibility will be to design, develop, and deploy business intelligence reports using Microsoft's Power BI. You will collaborate closely with stakeholders to gather requirements, create data models, and present insights through reports and dashboards. Key Responsibilities: - Develop and maintain Power BI reports, dashboards, and visualizations. - Translate business needs into technical specifications for BI tools. - Collaborate with business analysts, data engineers, and other stakeholders to gather data requirements. - Create and manage data connections, transformations, and models using Power BI. - Ensure data accuracy and consistency across reports and dashboards. - Provide training and support to end-users on Power BI solutions. - Stay updated with new Power BI features and best practices. - Must have extensive experience with Google Analytics or other web analytics tools. Qualifications: - Proficiency in Power BI, including DAX (Data Analysis Expressions) and Power Query. - Strong knowledge of SQL for querying databases. - Experience with data modeling, ETL processes, and creating measures. - Understanding of relational databases, data warehouses, and data lakes. - Excellent analytical and problem-solving skills. - Good communication skills to translate technical solutions to non-technical stakeholders. - Knowledge of cloud platforms like Azure is a plus.,

Job Description As a Conversion & Visa Officer, you will play a pivotal role in supporting Regional Heads / their proxies across different territories in converting applications to paid students. This role requires a dynamic individual with strong communication skills, both written and spoken and a keen attention to detail. Operating in a desk-based environment, you will collaborate closely with Sales teams (or as designated) to ensure a smooth transition of potential students to enrolment phase, and beyond. You will be ensuring a connected and seamless experience for prospective students throughout their journey. As a valuable member of a high-performing team, you will contribute to the overall effective service delivery by providing top-quality admissions support to applicants, agents, and academic decision-makers, all while adhering to established standards. This dynamic role encompasses various tasks related to university admissions. Duties And Responsibilities Maintain a Healthy Pipeline: Ensure the application pipeline is accurate and up to date, with correct statuses (please change stages and do not wait for BDs; to avoid delay in application processing) and adherence to processes by BDMs Assist the BD Teams for release of offers or for any other application related issues involving Admissions/Visa teams Close previous intake applications: Follow up with BD Teams for closure of past intake applications Assist the BD teams with release of offers, interview links, delays from Admission / Visa teams Support Application Progression: Collaborate with BDMs to ensure every application moves smoothly through the process and reaches the visa stage. Provide CRM/refresher training to new joiners or agents if required Document Collection & Follow-ups: Engage with agents to obtain pending documents for Conditional Offers and beyond Uploading documents – CO may upload the documents at any stage to help BDMs while they travel. Documents received on email is recommended Regular calling: To agents for document follow up on COL/Visa documents. Give a call to student (soft concern call updating the student of missing visa documents and deadlines) if it is observed that there are multiple exchange of messages without any action from agent Soft pipeline drill with BD and their agents to discuss application status Do a basic check up of documents for correctness (date format, naming of documents etc.). Ensure required documents are submitted for COL release Assist with new applications if required As deadlines approach, send bulk reminders to agents for any outstanding documents. Application Monitoring: Conduct regular checks to ensure applications are progressing within expected timelines and address any delays. Deadline communication: regular forwarding of deadlines to agents and BD Team to ensure timely submission of application and documents Pipeline Tracking & Reporting: Monitor pipeline progress for each brand and team member, generate reports, and share insights with RMs and Heads. Communication Management: Ensure all important updates or new communications are promptly shared with BDMs if not already communicated by DMs or Heads. Innovative approach: predict issues, resolve issues with a proactive approach. Essential Criteria Undergraduate/bachelor’s degree or equivalent. Experience in Overseas Education industry Strong attention to detail. Excel and data statistics tools such as pivot table or v-lookups Excellent communication skills, both written and spoken in English. Ability to manage a diverse workload independently and as part of a team. Enjoys following and improving processes. A cool and calm temperament Ability to multi task and handle pressures Desirable Criteria Knowledge of CRM s/w such as Zoho or SalesForce Experience of working or studying abroad.

Job Description As a Conversion & Visa Officer, you will play a pivotal role in supporting Regional Heads / their proxies across different territories in converting applications to paid students. This role requires a dynamic individual with strong communication skills, both written and spoken and a keen attention to detail. Operating in a desk-based environment, you will collaborate closely with Sales teams (or as designated) to ensure a smooth transition of potential students to enrolment phase, and beyond. You will be ensuring a connected and seamless experience for prospective students throughout their journey. As a valuable member of a high-performing team, you will contribute to the overall effective service delivery by providing top-quality admissions support to applicants, agents, and academic decision-makers, all while adhering to established standards. This dynamic role encompasses various tasks related to university admissions. Duties And Responsibilities Maintain a Healthy Pipeline: Ensure the application pipeline is accurate and up to date, with correct statuses (please change stages and do not wait for BDs; to avoid delay in application processing) and adherence to processes by BDMs Assist the BD Teams for release of offers or for any other application related issues involving Admissions/Visa teams Close previous intake applications: Follow up with BD Teams for closure of past intake applications Assist the BD teams with release of offers, interview links, delays from Admission / Visa teams Support Application Progression: Collaborate with BDMs to ensure every application moves smoothly through the process and reaches the visa stage. Provide CRM/refresher training to new joiners or agents if required Document Collection & Follow-ups: Engage with agents to obtain pending documents for Conditional Offers and beyond Uploading documents CO may upload the documents at any stage to help BDMs while they travel. Documents received on email is recommended Regular calling: To agents for document follow up on COL/Visa documents. Give a call to student (soft concern call updating the student of missing visa documents and deadlines) if it is observed that there are multiple exchange of messages without any action from agent Soft pipeline drill with BD and their agents to discuss application status Do a basic check up of documents for correctness (date format, naming of documents etc.). Ensure required documents are submitted for COL release Assist with new applications if required As deadlines approach, send bulk reminders to agents for any outstanding documents. Application Monitoring: Conduct regular checks to ensure applications are progressing within expected timelines and address any delays. Deadline communication: regular forwarding of deadlines to agents and BD Team to ensure timely submission of application and documents Pipeline Tracking & Reporting: Monitor pipeline progress for each brand and team member, generate reports, and share insights with RMs and Heads. Communication Management: Ensure all important updates or new communications are promptly shared with BDMs if not already communicated by DMs or Heads. Innovative approach: predict issues, resolve issues with a proactive approach. Essential Criteria Undergraduate/bachelor's degree or equivalent. Experience in Overseas Education industry Strong attention to detail. Excel and data statistics tools such as pivot table or v-lookups Excellent communication skills, both written and spoken in English. Ability to manage a diverse workload independently and as part of a team. Enjoys following and improving processes. A cool and calm temperament Ability to multi task and handle pressures Desirable Criteria Knowledge of CRM s/w such as Zoho or SalesForce Experience of working or studying abroad.

Position Summary Develop detailed requirements, features, coordination with UX designer, use cases, or other artifacts required to ensure a successful and quality product. Identify, create and maintain Functional Requirements, User Interface requirements, and Service interface requirements per the processes established in the organization Key Responsibilities Producing high-quality documentation that is appropriate for its intended audience. Understanding product requirements and end-user needs and drivers Review, analyze, and interpret Business Requirements Documents (BRD) and providing feedback on key functionalities and technical feasibility Analyse and translate BRDs into Functional Requirements Document (FRD) Elicit and analyze all requirements, including business rules. Identify and document all business, product, and process requirements. Develop detailed requirements, features, storyboards, use cases, or other artifacts required to ensure a successful and quality product Identify, create and maintain Functional Requirements, User Interface requirements, and Service interface requirements per the processes established in the organization. Partner with the business and technical teams and create and maintain the Functional design for the various modules in the platform Good analytical and problem analysis skills Deliver PRDs/Stories (Product Requirements Documents) with corresponding justification Develop prototypes and Business Use Case Scenarios to facilitate the gathering and documentation of requirements Follow the SDLC/Agile process established in the organization and create and maintain all relevant requirements artifacts Understand and prioritize product requirements and end-user needs and drivers Assist in beta and pilot programs with early-stage products and samples Work with cross-functional teams across multiple countries and time zones Skills Documentation BPMN SDLC Tools- Jira, any prototyping/workflow designing tool. Educational Qualification(s) Bachelor's degree.

Position Overview We are looking for a detail-oriented Quality Analyst with 4-8 years of experience to join our dynamic Quality Assurance team. The ideal candidate should have a strong understanding of testing methodologies, automation tools, and hands-on experience with both manual and automated testing across multiple platforms. You will be responsible for ensuring the quality and stability of our software products. Duties And Responsibilities Design, develop, and execute automated and manual test cases to ensure product quality. Identify, report, and track defects using bug tracking tools like JIRA. Collaborate with developers and other team members to understand requirements and provide feedback early in the development cycle. Develop and maintain test plans, test scripts, and test cases based on functional and technical specifications. Perform regression testing, performance testing, and end-to-end testing across various platforms. Participate in daily stand-ups, sprint planning, and retrospectives to ensure a collaborative QA process. Analyse test results and provide detailed reports to stakeholders. Mentor and support junior QA team members. Required Skills & Qualifications 5-8 years of experience in QA, with a focus on manual and automation testing. Proficient in at least one automation framework (e.g., Selenium, TestNG, JUnit). Experience with API testing (e.g., Postman, Rest Assured). Strong knowledge of testing methodologies (Agile, Waterfall). Familiarity with bug tracking tools (e.g., JIRA or ADO). Solid understanding of SDLC and software testing lifecycle. Knowledge of programming/scripting languages (e.g., Java, Python) is an advantage. Excellent analytical and problem-solving skills. Strong communication and team collaboration abilities. Nice-to-Have Skills Experience with performance testing tools (e.g., JMeter, LoadRunner). CI/CD integration experience with tools like Jenkins, Bamboo. ISTQB certification or equivalent. Benefits Competitive salary. Health insurance and other benefits. Opportunities for professional growth and skill development. Collaborative and supportive team environment.

Position Overview This an exciting opportunity for an experienced Instructional Designer/Learning Designer to join a fast-growing team where you will play a key role in shaping the online learning experience at GEDU. We are looking to recruit an Instructional Designer that uses his/her skills to create inspiring and effective student-centred learning experiences. You will work with a range of colleagues including faculty subject matter experts, Learning Technologists, and media producers to create high-quality courses. Key Responsibilities Develop instructionally valid digital, blended and face to face content in consultation with faculty subject matter experts. Work with faculty subject matter experts to create or revise course materials based on curricular requirements. Ensure course designs are suited to the adult online learner and meet our standards for presentation and instructional design. Create strong alignment between the program outcomes, course competencies, assessments, and learning activities to increase learner efficiency in mastering competencies. Prioritize and manage course development activities and deliverables for multiple projects to ensure on-time delivery of course content. Design and integrate instructional media into online courses to maximize the effectiveness of the online learning experience by increasing interaction, motivation, instruction, and practice opportunities in an online environment. Proactively research and use emerging learning practices and technologies to continuously improve design and development practices and their effect on the business. Ability to write effective online instructions, leader/ instructional text, audio scripts/video scripts for passive and inter-active mediums. Qualifications Education: Bachelor’s degree or equivalent Work experience: Minimum of 5-8 years’ experience in instructional design, teaching, training, or related field Working knowledge of or experience applying instructional design, adult learning, or online learning theories to the design, development, or delivery of instruction. Proven visualisation and creative writing skills with knowledge of storyboarding for multimedia productions. Proven ability to communicate effectively and professionally, both verbally and in writing. Strong organization and management skills to proactively manage and prioritize the course development activities for multiple courses with firm deadlines. Demonstrated strong attention to detail, initiative and follow-through. Proficiency with MS Word and Excel. Experienced in learning software applications such as Articulate 360, Canvas, and SharePoint. Knowledgeable of web-based learning, e-learning standards (e.g. SCORM, xAPI), virtual learning. Working knowledge of or experience designing or developing interactive instruction.

Role Purpose We are seeking a skilled JIRA System Administrator with a strong background in Service Management to join our IT team. The ideal candidate will be responsible for configuring, customizing, managing, and supporting our JIRA environment, including JIRA Service Management (JSM), to ensure optimal performance and alignment with GBS’s Student and Staff support portal business processes. ROLE And RESPONSIBILITIES Administer and maintain the JIRA platform, including JIRA Core, JIRA Software, and JIRA Service Management. Create & Manage JIRA schemes, workflows, screen schemes, field configurations, permissions, and user groups. Perform system upgrades, plugin management, and ensure system stability and performance. Implement and configure integrations between JIRA and other systems using API’s Configure and manage JIRA Service Management (JSM) for ITSM processes, including incident management, change management, problem management, and service request management. Develop and implement service catalogues, request types, SLAs, and automation rules. Create and maintain JIRA Service Management dashboards, reports, and metrics to monitor performance and service levels. Collaborate with cross-functional teams to gather requirements, design, and implement efficient workflows and automation in JIRA. Conduct regular assessments and optimize JIRA configurations to align with business processes. Provide recommendations for improving process efficiency, system usability, and data integrity. Provide support for JIRA-related issues and queries from end-users. Implement and enforce best practices for user and project permissions, ensuring data security and compliance with organizational policies. Regularly review and audit system logs, user activity, and permissions. Develop custom reports, dashboards, and queries to support business decision-making. Analyse service management data to identify trends, issues, and opportunities for improvement. Qualifications Bachelor’s degree in information technology, Computer Science, or a related field. Certifications (Atlassian Certified Jira Administrator, ITIL Foundation Certification) Minimum of 5 years of experience as a JIRA Administrator, with a strong focus on JIRA Service Management. Proficiency with JIRA Software and Core, and experience with JQL (JIRA Query Language). Experience with Confluence, Bitbucket, and other Atlassian tools is preferred. Understanding of ITIL/ITSM best practices and experience with implementing ITSM processes. Strong problem-solving skills, with the ability to troubleshoot and resolve complex system issues. Excellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders. Soft Skills Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Detail-oriented with a focus on accuracy and quality.

­­­­­­­­­­­­­­­­­ Role Purpose We are looking for a strategic and execution-driven Outreach Lead to head our student outreach and engagement efforts. The ideal candidate will have strong experience in student recruitment, education events, and agent/channel partner management. You will be responsible for building brand visibility, driving leads, and improving conversions for our partner universities. Job Responsibilities Plan and execute outreach strategies to promote GEDU’s university partners across India and neighboring countries. Build and nurture strong relationships with education agents, counsellors, colleges, and partner networks. Organize and lead participation in education fairs, seminars, webinars, university visits, and regional roadshows. Support end-to-end student journeys, from lead generation to application and conversion. Train, onboard, and manage education consultants/agents, ensuring updated knowledge of offerings and processes. Work closely with marketing and admissions teams to align messaging, campaign execution, and performance tracking. Conduct market intelligence and competitor analysis to improve regional outreach performance. Monitor key metrics (leads, applications, conversions) and report performance with actionable insights. Represent GEDU at external events, maintaining high standards of professionalism and integrity. Essential Skills And Experience Experience in student recruitment, counselling, education marketing, or agent/partner management. Excellent verbal communication skills in English Strong persuasion, negotiation, and relationship-building abilities. Willingness to travel extensively across regions. Ability to handle objections and maintain professionalism. Basic knowledge of MS Office and CRM tools. Target-driven, self-motivated, and result-oriented mindset.

Position Summary GEDU seeks an Engineering Manager who will lead our team of innovators and technologists in the development of cutting-edge solutions that will enhance our business operations. Your in-depth knowledge of design, analytics, development, coding, testing, and application programming will assist teams in improving their performance, meeting standards, and functional and business requirements. You will be relied upon to set strategic direction and resolve complex and mission-critical problems, both internally and externally, based on your expertise in a variety of technology domains. Your team is motivated by your pursuit of adopting cutting-edge technologies and methodologies. He/she should work with multiple Agile SCRUM teams as an Engineering Manager. Responsible for co-developing the vision and strategy of the product by collaborating with Product Managers, product owners, architects, R&D leadership. He/she develops and communicates the strategic direction for the software teams. He/she collaborates with user experience team to define intuitive user experience to our users. He/she collaborates with R&D stakeholders to define the non-functional roadmap for the product. Duties And Responsibilities Design scalable products using best coding practises, best coding principles, and open-source software and platforms. Writing code for web applications utilising modern JavaScript frameworks, coding rest APIs, and integrating apps with cloud platforms such as Azure or third-party APIs are daily occurrences. Participate in product assessment meetings and offer suggestions for enhancements. Create novel user-facing functions. Build reusable code and libraries for future use. Ensure that UI/UX designs are technically viable. Identify prospective issues and improvement opportunities for applications and processes, with a focus on usability, performance, and security. Document the development process, architecture, and component standards. Application deployment on AWS/Azure or comparable platforms. Coordinate with the product team to develop applications according to the specifications. Coordinate all phases of product development, beginning with the initial concept art and ending with finalisation and distribution. Provide architecture guidance with a strong emphasis on solution architecture, architecture artefacts, performance, scaling, and security to produce applications that are scalable, flexible, robust, and efficient. Lead the technical design solution conversation, select the appropriate frameworks for the business solution, and consistently implement design patterns. Should be able to manage a team of Devs, QAs, BAs, Scrum Master etc. Should be able to set the growth path for the team. Should be able to manage the expectations of the stakeholders. Required Skills And Qualifications Mentor and coach developers to transition architecture skills and communicate big picture goals and agendas. Manage a small but diverse group of technical professionals (engineers, developers, testers). Good experience as senior developer and technical lead implementing .NET based applications using C# and .NET technologies (ASP.NET, ADO.NET and others). Experience of developing secured and high-performance web/ mobile application(s). Experience of Front-End Technologies like React/ Angular/ JavaScript/ CSS Frameworks. Expertise with the entire software development infrastructure. Be able to provide concise status on all IT team activities & progress. Analyse business requirements, processes, data, and system integration points to determine/recommend appropriate technology solutions. Designing, coding, testing, documenting, and deploying global applications based on system and user requirements and expert knowledge in analysing, designing, and developing solutions to highly complex problems. Must have strong integration development and support experience. Should have implementation experience in the implementation of Microservices architecture. Extensive experience in developing solutions with Azure functions, Logic App, Service Bus queues and Topics, Application insights etc. Should have experience working with Azure Data Factory Pipelines (ADF) Should have experience working with Git Hub, NuGet and BICEP technologies. Should have knowledge of ORM, API Gateway, API management. Knowledge and experience on working cloud services integration. Experience on Microsoft SQL Server, SSIS and MySQL Hands on implementation of NoSQL like Mongo DB Experience of programming in LINQ (Language Integrated Query) and Lambda expression Experience of code review and code refactoring with best industry practices. Must have basic knowledge of integrating applications with single sign-on services (e.g.: Active directory/LDAP authentication/SSO) Knowledge of software development life-cycle methodologies e.g. Iterative, Waterfall, Agile, etc. Experience in Microsoft .NET Core / 6.0 / 7.X framework In-depth knowledge of Microsoft ASP.Net, ASP.NET MVC, ASP.NET API, C#, JavaScript, Angular Sound knowledge and hands on design principles. Experience on OOPS, Design Pattern and n-tier architecture application. Must have knowledge of working on code repository repositories (Azure Repos, GIT etc..) Working knowledge of JIRA Agile, Confluence, Source Control systems like Bit Bucket/Team Foundation Server, Test Automation (like NUnit and Selenium) and Continuous integration Should have Innovative and Entrepreneurial traits like: Take Risks Look for new Opportunities Challenge the norm Set Ambitious goals Ask for Feedback Be Resilient Persuasion Entrepreneurship Experience in EAI using API, TIBCO, Kafka, APIGEE, AKANA, SOA, ESB, Biztalk and other tool for Enterprise application Integration. Prior experience of working in cloud like Azure, AWS and GCP Prior experience of working with Global Clients Nice To Have Skills And Qualifications Prior experience of working in a start-up culture Prior experience of working in Agile SAFe and PI Planning Prior experience of working in Ed-Tech/E-Learning companies Any Backend/API development Certification PMP, CSM and TOGAF certifications Professional And Behavioural Competencies Interpersonal skills : Ability to work across business lines at senior levels to influence and effect change to achieve common goals. Able to build and maintain strong cross-functional partnerships at all levels of the organization. Communication : Excellent oral and written communication skills, including the ability to explain digital concepts to business leaders and business concepts to technologists, and to sell ideas and processes internally at all levels. Analytical and problem-solving abilities : Combines and organizes information into meaningful patterns; identifies underlying relationships, causes and effects; and combines pieces of information to form conclusions or general rules. Customer-centric mindset : Passionate about driving improvements to customer experience. Delivery-focused : Results oriented mindset with the drive to deliver exceptional services. Pragmatic and detail oriented : Consistently take a thorough, accurate, organized, and productive approach. Strong organizational skills, including an ability to perform under pressure and manage multiple priorities with competing demands for resources. Influence : Ability to gain agreement and support for ideas and initiatives. Demonstrated ability to influence key stakeholders to adopt and champion new ways of working. Business-results-oriented : Seeks to understand business needs and works to anticipate, identify, and meet customer needs. Cross-Cultural Collaboration: Understand cultural diversity and ability to collaborate well with global teams and clients. Experience Seasoned experience in Software development and Management Educational Qualification(s) Bachelor's/Master's degree in Computer Science, Engineering or equivalent

Position Overview We are seeking highly accomplished Azure Devops Engineer who can be the part of the Gedu Services Engineering Team at Gedu Services Noida. The person should preferably have worked as Azure DevOps Engineer in any Software Product development organization and has experience in delivering scalable Web/Mobile/SaaS/Cloud Products in agile methodology. Key Responsibilities Overseeing the entire software release process, making sure that everything runs smoothly and on schedule. Collaborating with development and operations teams to ensure seamless integration between both groups, fostering better communication and cooperation. Planning and coordinating software releases, including setting release dates, tracking progress, and resolving any issues that may arise. Implementing and maintaining release management tools and processes to automate and streamline release activities. Ensuring that proper testing and quality assurance procedures are followed to minimize risks and ensure a high-quality product. Monitoring and managing software deployment, including troubleshooting, and resolving any issues that may arise during the rollout. Training and supporting team members in the use of release management tools and best practices, helping to build their knowledge and expertise. Continuously evaluating and improving release management processes to stay current with industry trends and best practices. Communicating effectively with stakeholders about release plans, schedules, and any changes or issues that may impact the release. Ensuring compliance with relevant industry standards and organizational policies in the release management process Required Skills And Qualifications Automating the Devops pipelines using Terraform templates. Extensive experience as a DevOps Engineer and Release Management Professional BE/B.Tech/MCA/M.Tech or equivalent with relevant experience Background in software development or systems administration Hands on experience with DevOps tools like Azure Pipelines and Jenkins etc., cloud platforms, and automation software is crucial. Experience in managing release on Dev, QA, Staging, UAT, Pre-Prod, Prod and Disaster recovery environments. Creating Policy setup environments. Experience of working on using Code Branching and Merging Strategies Experience of setting up communication protocol for updating stakeholders on release update etc. Prior experience of working with distributed agile scrum teams. Prior experience of handling release management, rollback and disaster recovery plans and having appropriate measures. Prior experience working with global clients.

Key Responsibilities Responsible for the functional and technical expert on Moodle LMS, providing guidance on best practices, workflows, and solutions Collaborate with academic teams, instructional designers, and IT staff to design and deploy Moodle courses and modules. Manage end-to-end Moodle configuration, customization, and integration with third-party tools (e.g., SSO, ERP, video platforms, plugins. Develop and deliver training sessions and documentation for faculty, staff, and students. Monitor usage, create dashboards and reports, and recommend improvements based on analytics. Stay up to date with Moodle releases, plugins, and e-learning trends; assess applicability to institutional requirements. Serve as the liaison between stakeholders (academic, IT, and vendors) to ensure smooth LMS operations. Required Skills And Qualifications Education: Bachelor’s degree or equivalent experience Proven experience (3–7 years) working with Moodle LMS administration, configuration, and course management. Strong knowledge of Moodle plugins, APIs, and integrations. Hands-on experience with user roles, course structures, gradebook setup, and assessment tools. Understanding of SCORM, LTI, and other e-learning standards. Excellent problem-solving skills and ability to translate academic/business needs into technical solutions. Strong communication and stakeholder management skills.

Position Overview We are seeking an experienced and versatile Zoho Developer to join CRM team at GEDU Noida. The ideal candidate should have a deep functional and technical understanding of the Zoho One suite, including Zoho CRM, Creator, Projects, Desk, and Zoho Analytics. This role is responsible for end-to-end solution development, integrations, reporting, and workflow automation across the Zoho ecosystem. Duties And Responsibilities Manage and customize all Zoho applications including CRM, Creator, Projects, Desk, Campaigns, SalesIQ, and Zoho Analytics. Perform process mapping and workflow creation (e.g., approval processes, lead scoring rules, assignment rules, blueprints). Design, develop, and implement complex functions using Deluge scripting and Zoho REST APIs. Build integrations between Zoho apps and third-party platforms (e.g., Oracle ERP, VB, Power BI, Google Ads, Meta). Create dashboards and reports using Zoho Analytics for multiple business teams. Collaborate with cross-functional teams to gather business requirements and translate them into scalable solutions. Troubleshoot system issues and optimize existing Zoho implementations. Manage user roles, profiles, and permissions across Zoho platforms. Ensure best practices in data accuracy, integrity, and visualization. Provide end-user training and ongoing support. Required Skills And Qualifications Experience in Zoho CRM and Zoho One Suite, including Creator, Projects, Desk, and Campaigns. Proficient in Deluge scripting, custom functions, client scripts, schedulers, and API integrations. Strong experience in Zoho Analytics or other BI tools with data modeling and KPI dashboard creation. Proficiency in SQL, with working knowledge of relational databases like MySQL, SQL Server, or Oracle. Familiarity with programming languages such as PHP, Python, Node.js, Java, or C#. Knowledge of integration tools like Zoho Flow, Zapier, Webhooks, etc. Strong problem-solving and analytical skills with an eye for detail. Excellent communication and collaboration abilities. Nice To Have Skills And Qualifications Prior experience in Ed-Tech / SaaS environments. Familiarity with marketing and sales workflows within Zoho Campaigns and SalesIQ. Experience with data migration from legacy CRM systems to Zoho. Knowledge of Zoho Marketplace apps and custom app publishing. Understanding of GDPR and data compliance within CRM systems. Prior experience of preparing the Release Calendar for difference releases after communication with stakeholders Experience in creating release dashboards in Atlassian JIRA/Confluence or other Wikis. Preparation of release management plan and creating workflows in tools like JIRA/Atlassian for approval processes etc. Educational Qualification(s): BE/B.Tech/MCA/M.Tech or equivalent in Computer Science or a related field.

Position Overview As a Developer, you will be responsible for managing and maintaining the GBS ticketing platform to meet the GBS support needs. Key Responsibilities Configure and customise the JSM based on organizational needs. Design, develop, and implement custom Jira solutions. Configure Jira workflows, fields, screens, and permissions. Administer user accounts, roles, and permissions within JSM. Integrate Jira with other tools and systems. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within JSM. Implement and optimise service request workflows in JSM. Implement and manage change management processes within JSM. Ensure that changes are documented, tested, and implemented with minimal disruption. Maintain an accurate inventory of IT assets using JSM’s asset management features. Track the lifecycle of hardware and software assets. Generate and Analyse reports to evaluate the performance of the IT service desk. Provide insights and recommendations for continuous improvement. Ensure platform security, stability, and compliance. Provide Jira training and support to end-users and assist with necessary documentation. Sharing of good practice. Required Skills And Qualifications Proven experience as a Jira Service Management Developer. Familiarity with ITIL (Information Technology Infrastructure Library) principles. Proficiency in configuring and administering JSM. Knowledge of ITSM best practices and industry standards. Scripting and automation skills (e.g., JavaScript and PowerShell) are a plus. Excellent problem-solving skills and attention to detail. Strong written and verbal communication skills. Ability to collaborate with cross-functional teams and departments. Ability to work independently as well as in a team environment. Ability to communicate technical information to non-technical users. Certifications Essential: ITIL Foundation Certification, Atlassian Certified Professional Desirable: Atlassian Certified Associate, Jira Certified Developer Experience 3+ years of experience with Jira Service Management or similar ITSM tools. Educational Qualification(s) Bachelor’s degree in information technology, Computer Science, or related field.

Key Responsibilities Responsible for development of the Institution’s virtual learning environment (VLE) solutions, themes and contribute to the development of other systems for education and research. Development of plugins for the virtual learning environment in line with agreed coding and development standards. We prefer using available Moodle APIs to achieve requirements. Manage the VLE codebase and using a version control repository Provide expertise and guidance on the use of appropriate coding standards, libraries and frameworks Contribute to best practice in website development across the Institution. Ensure the successful delivery of education system development projects on-time, on-budget and to a high technical standard. Regularly meet with the team to provide updates on open tickets and deal with ad-hoc requirements. Required Skills And Qualifications Education: Bachelor’s degree or equivalent experience Work experience: 1-4 years of Moodle Plugin Development experience Knowledge and experience of technologies including PHP, CSS3, JavaScript, and HTML5. Knowledge and experience of Moodle development framework Knowledge and experience with using software support services and code repositories e.g. Jira, bitbucket Experience of using service monitoring tools including their use to identify problems Linux command-line tools, including grep, diff, cron, ssh, scp, vi, MySQL, etc. Git for version control and deployment.

Position Summary We are seeking a highly experienced and strategic Oracle Functional Consultant with extensive experience to lead the implementation of Oracle solutions across enterprise-level projects. This role is responsible for overseeing all phases of Oracle implementation including planning, execution, and post-go-live support, ensuring seamless integration with business operations. Key Responsibilities Lead and manage end-to-end Oracle ERP implementations, including planning, design, configuration, testing, deployment, and support. Collaborate with cross-functional teams to gather business requirements and translate them into Oracle solutions. Ensure alignment of Oracle solutions with business objectives and compliance standards. Develop detailed project plans, manage budgets and timelines, and mitigate project risks. Coordinate with vendors, consultants, and internal stakeholders throughout the implementation lifecycle. Gather/translate requirements, map to standard Oracle HCM capabilities, and design to-be processes. Configure modules (e.g., Core HR, Absence, Time & Labor, Payroll, Benefits, Compensation, Talent, Recruiting, Learning) per scope. Conduct training and change management activities to ensure user adoption and optimal use of Oracle systems. Continuously evaluate and improve Oracle implementation processes and tools. Data & reporting Lead data loads with HCM Data Loader (HDL) and Spreadsheet Data Loader; define data validation rules. Develop reports using OTBI and BI Publisher; create dashboards and audit reports. Testing & release management Own test strategy (SIT/UAT), scripts, and defect triage; coordinate quarterly Oracle updates (readiness assessment, regression testing, enablement Qualifications Bachelor’s degree in Computer Science, HR, Business Administration, or related field. Good experience in Oracle HCM Cloud implementations and support. Strong knowledge of Oracle HCM modules and HR business processes. Experience with Fast Formulas, HDL (HCM Data Loader), and OTBI/BIP reporting. Excellent problem-solving and analytical skills. Strong communication and stakeholder management abilities. Oracle HCM Cloud certification is a plus.