Job Description Role: System Admin for JIRA Description Experience - 2 - 6 years Proactive identication of areas of improvement and innovative solutions Collaborate with cross-functional teams across organization, gather requirements to develop, and deliver custom templates, workows (automation) using Atlassian products (JIRA, Service Desk, Conuence etc.) Develop custom templates in JIRA to manage projects, Epic s, Issues/Tasks for entire organization Design, Develop, Administer Atlassian products (JIRA, Service Desk, Conuence) not limiting to deploying custom plugins for JIRA as well as evaluating plugins from marketplace Install and maintain Atlassian infrastructure for High Availability via Data Centre, version and setup load balancers for Scaling the application on-Demand along with conguring the Firewall and Network Security features for the Servers Create, customize and Maintain small / large Projects with users ranging from 100-2000 with up to 300 projects, spaces, build plans, workows, repositories in the Atlassian tool stack Create, maintain and support dashboards and advanced lters for end users reporting capabilities Provide User Management and grant user permissions using LDAP/SSO integration Create and maintain detailed technical and user facing documentation. Perform Migrations of Projects in JIRA and Migrations of spaces in Conuence Providing Consultation, Support and Implementation on migration to Atlassian tools Conduct training for employees and new hires on JIRA and Conuence regarding how to use the tools, new functionality, etc. Troubleshoot and Resolve issues as they arise with JIRA Projects and Conuence in coordination with other admins, partner teams, Atlassian premier support and TAMs. Ensure that necessary system backups are performed, and storage rotation of backups is accomplished What We Are Looking For Continuous optimization for a very good customer experience to complex problems Creation of Custom Post functions and triggers using Groovy Script in Atlassian Perform application upgrades with scheduled downtime and preemptive communication to customers System Administration Hands-on Experience with hosted Linux environments and working with partner Teams (infrastructure, network etc.) Prociency in understanding Jira/Conuence logs and troubleshooting problems at all layers - application, web server and database Ensure that necessary system backups are performed, and storage rotation of backups is accomplished Very good understanding of MySQL Database and basic administration of database Very good understanding of Jira/Conuence Data center software - installation, conguration les and administration Good understanding of load-balancers and datacenter deployment of Jira and Conuence Good understanding of JVM congurations, apache logs and other related details Good understanding of SSO, Active Directory and SSL and certicates in context of Jira/Conuence apps Technical Skills Knowledge of JAVA and MYSQL Experience with Linux OS administration and management Knowledge of integration APIs Experience running Linux OS and Jira applications Script usage and interpretation (i.e. able to understand a given script used for administration of systems. Script used for administration of systems Experienced with Issue Handling Show more Show less