New Delhi, Delhi, India
Not disclosed
On-site
Full Time
Description Key Responsibilities Customer Success & Relationship Management Serve as the single point of contact for global AI developers and radiology AI companies. Build and maintain strong partner relationships. Ensure customer success by aligning our solutions with their clinical and research goals. Onboarding & Training Lead onboarding processes for new AI partners. Provide in-depth training and support for integrating our AI solutions. Enable partners to fully leverage the technology within their radiology workflows. Project Management Manage end-to-end project delivery, from initiation through completion. Oversee deployment timelines, track progress, and maintain project documentation. Prepare necessary materials, including project charters and ethical submissions. Partner Engagement & Problem-Solving Proactively engage with partners to address deployment or integration issues. Troubleshoot technical challenges and ensure smooth operations. Provide responsive, effective support to maintain partner satisfaction. Market Research & Product Strategy Monitor trends and innovations in AI and radiology. Conduct competitor and vendor analysis. Provide insights that influence product direction and ensure market relevance. Commercial Negotiations Support pricing discussions, contracts, and strategic agreements. Balance favorable commercial outcomes with relationship sustainability. Represent company interests while building long-term partnerships. Feature & Customization Requests Gather feedback, feature requests, and customization needs from partners. Collaborate with product and engineering teams to prioritize enhancements. Ensure partner requirements are clearly understood and appropriately addressed. Stakeholder Communication Translate technical, clinical, and AI concepts for diverse stakeholder groups. Facilitate alignment across internal teams and global collaborators. Ensure clear and consistent communication throughout the project lifecycle. Relationship Nurturing Act as a trusted advisor and primary contact for AI partners. Foster deep collaboration to drive shared success. Skills Required Experience: 1-2 years in a customer-facing role, ideally in customer success, account management, or partnerships within the healthcare, technology, or SAAS Industry. Industry Knowledge: Familiarity with clinical or research environments, medical imaging technologies, and AI applications in healthcare is highly desirable. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex AI and medical concepts in an accessible manner. Negotiation Skills: Strong negotiation abilities to manage commercial agreements, pricing, and contract terms with partners. Project Management: Demonstrated experience in managing projects, meeting deadlines, and coordinating multiple tasks across teams. Interpersonal Skills: Ability to build rapport and trust with partners, fostering long-term relationships. Collaboration: Ability to work closely with cross-functional teams, including product, engineering, and sales teams, to align product strategies with partner needs and market trends. Technical Aptitude: A basic understanding of AI, medical imaging, or related technologies is a plus, although not mandatory Maintain high levels of engagement and satisfaction for long-term impact. Show more Show less
New Delhi, Delhi, India
Not disclosed
On-site
Full Time
Description We are seeking a highly motivated and detail-oriented Associate to join our Enterprise Partnerships team. The ideal candidate will play a critical role in supporting the development and execution of strategic partnerships with key enterprise clients, ensuring smooth partnership operations and driving measurable business results. As an Associate, you will collaborate with cross-functional teams to analyze data, track performance metrics, and contribute to the optimization of partnership strategies. Key Responsibilities Data Analysis & Reporting: Collect, analyze, and interpret data information related to existing and potential enterprise partnerships. Provide regular reports and actionable insights to senior leadership to optimize partnership performance and growth. Partnership Strategy Support: Assist in the development of strategic partnership frameworks, including identifying key growth opportunities, analyzing market trends, and preparing partnership proposals and presentations. Stakeholder Management: Support the coordination of communication between internal teams (sales, marketing, product) and external partners to ensure alignment, set expectations, and drive successful outcomes. Market Research & Competitive Analysis: Conduct in-depth market research to identify trends, competitor strategies, and new partnership opportunities. Provide insights and recommendations to enhance our competitive edge in the enterprise space. Contract & Documentation Management: Assist in the preparation, review, and maintenance of partnership contracts and agreements. Ensure all legal, financial, and compliance documents are accurately managed. Performance Tracking: Monitor and assess the performance of active partnerships by tracking key metrics, such as revenue impact, user engagement, and satisfaction levels. Recommend adjustments or improvements based on findings. Collaboration: Work closely with the sales, marketing, product, and legal teams to ensure smooth execution and delivery of partnership initiatives. Event & Presentation Support: Help organize and prepare for partner meetings, presentations, and events, ensuring all materials are aligned with business objectives and goals. Qualifications Education: Bachelor's degree in Business Administration, Marketing, Economics, or a related field. Healthcare exposure is desirable but not necessary. Experience: 2-3 years of experience in partnership management, business development, strategy, or a related field. US Healthcare exposure is desirable but not necessary. Experience in a corporate environment, preferably within enterprise solutions, SaaS, or technology, is a plus Show more Show less
New Delhi, Delhi, India
Not disclosed
On-site
Full Time
We are seeking a highly motivated and detail-oriented Associate to join our Enterprise Partnerships team. The ideal candidate will play a critical role in supporting the development and execution of strategic partnerships with key enterprise clients, ensuring smooth partnership operations and driving measurable business results. As an Associate, you will collaborate with cross-functional teams to analyze data, track performance metrics, and contribute to the optimization of partnership strategies. Key Responsibilities: Data Analysis & Reporting: Collect, analyze, and interpret data information related to existing and potential enterprise partnerships. Provide regular reports and actionable insights to senior leadership to optimize partnership performance and growth. Partnership Strategy Support: Assist in the development of strategic partnership frameworks, including identifying key growth opportunities, analyzing market trends, and preparing partnership proposals and presentations. Stakeholder Management: Support the coordination of communication between internal teams (sales, marketing, product) and external partners to ensure alignment, set expectations, and drive successful outcomes. Market Research & Competitive Analysis: Conduct in-depth market research to identify trends, competitor strategies, and new partnership opportunities. Provide insights and recommendations to enhance our competitive edge in the enterprise space. Contract & Documentation Management: Assist in the preparation, review, and maintenance of partnership contracts and agreements. Ensure all legal, financial, and compliance documents are accurately managed. Performance Tracking: Monitor and assess the performance of active partnerships by tracking key metrics, such as revenue impact, user engagement, and satisfaction levels. Recommend adjustments or improvements based on findings. Collaboration: Work closely with the sales, marketing, product, and legal teams to ensure smooth execution and delivery of partnership initiatives. Event & Presentation Support: Help organize and prepare for partner meetings, presentations, and events, ensuring all materials are aligned with business objectives and goals. Qualifications: Education: Bachelor's degree in Business Administration, Marketing, Economics, or a related field. Healthcare exposure is desirable but not necessary. Experience: 2-3 years of experience in partnership management, business development, strategy, or a related field. US Healthcare exposure is desirable but not necessary. Experience in a corporate environment, preferably within enterprise solutions, SaaS, or technology, is a plus. Skills: Ability to synthesize complex data and communicate insights effectively. Excellent written and verbal communication skills. Ability to work independently, manage multiple tasks, and meet deadlines. High attention to detail and organizational skills. Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and Google Workspace Personal Attributes: Strong interpersonal skills with the ability to build relationships with internal teams and external partners. Results-oriented, with a focus on driving business growth and success. Proactive, with the ability to anticipate challenges and take initiative. A collaborative mindset and a team player. Show more Show less
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