ITC Senior Team Lead - Risk Management

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

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What you will do

Kenvue is recruiting for an Invoice to Cash Senior Team Lead to oversee its Risk Management Team, encompassing Credit Management and AR Reporting. The role will be based in Bengaluru. As a senior team lead, you will help lead daily operations and process improvement initiatives while ensuring adherence to compliance and performance standards.

This is an exciting opportunity that will offer exclusive access to a network of financial professionals worldwide. This network will help you build on your current skills and explore opportunities to grow your career at Kenvue.

Within Kenvue’s Invoice to Cash team, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reimagine business processes to become more effective, more efficient, and improve customer experience.

Who We Are At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made up with 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

What You Will Do

Leadership and People Management:

• Provide direction, guidance, and oversight to the core team, serving as a key point of escalation for your direct reports
• Build and maintain relationships with internal and external stakeholders, ensuring service levels are met and exceeded.
• Help promote a culture of compliance and proactive root cause problem-solving
• Support and connect with internal stakeholders (Business Unit Finance, A2R, Sales, Customer Services, Deliver, Compliance) to build positive long-term relationships

Drive Operational Excellence

• Help set and execute against key KPIs and targets
• Support enterprise technology implementation and deployment
• Ensure all processes are compliant with internal and external audit requirements

Credit Management Oversight

• Drive the execution of the Credit Management process to ensure accurate customer assessments, credit limit approvals, and risk monitoring.
• Execution oversight inclusive of but not limited to:

o Manage new customer setups and assign profiles to collections team.

o Assess customer creditworthiness and assign risk ratings.

o Set and approve credit limits based on customer needs and risk.

o Manage customer credit holds on an exceptions basis for risk analysis.

o Document all assessments and update customer records regularly.

Reporting and Controls Oversight

• Drive the execution of the Reporting and Controls process to ensure timely accurate analytics and reports.
• Execution oversight inclusive of but not limited to:

o Manage, monitor and report on compliance efforts to achieve and maintain compliance with SOX regulations.

o Standardization of monthly and quarterly report requirements.

o Timely accurate reporting in line with agreed metrics.

o Support internal and external audit requests.

o Review and monitor doubtful debt reserves, write offs, and DSO metrics regularly.

What We Are Looking For

Required Qualifications

• Bachelor’s degree in finance, accounting, or related field.
• Minimum 4-6 years of relevant Finance experience, with expertise across Credit Management and/or AR Reporting
• Strong understanding of credit risk analysis, collections strategies, and/or dispute management.
• Experience working in shared services or a global business services environment.
• Fluent in English, with excellent communication and stakeholder management skills
• Ability to work individually and in a team-oriented environment.
• A can-do attitude and ability to work on multiple tasks with minimal supervision.
• Ability to work under pressure with excellent problem-solving skills.

Desired Qualifications

• Professional designations such as MBA, CPA, or CMA or working towards the designation would be an advantage but not required
• Proficiency in ERP systems (SAP or equivalent) and cash application tools (e.g., HighRadius).
• Knowledge of automation tools and technology used in financial operations.
• Demonstrable experience delivering results while servicing global customers and stakeholders.

What’s In It For You

• Competitive Benefit Package
• Paid Company Holidays, Paid Vacation, Volunteer Time, Flexible Ways of Working & More!
• Learning & Development Opportunities
• Employee Resource Groups

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.