14 It Policies Jobs

As an IT Administrator at our organization, you will be responsible for ensuring the installation, maintenance, and security of our computer systems and networks. Your role will involve managing and monitoring our network, servers, and related infrastructure to guarantee efficient and secure IT operations. You will play a crucial part in safeguarding our systems from potential threats while providing technical support to users across the organization. Your key responsibilities will include configuring, installing, and maintaining computer hardware, software, systems, and applications. You will perform regular system monitoring to ensure network performance and availability, implement cybersecurity measures, and update security protocols to maintain data integrity and system security. Additionally, you will be responsible for backing up critical data, troubleshooting technical issues, and providing guidance to users on IT-related topics and best practices. Furthermore, you will administer user accounts, manage access permissions, and maintain security best practices. You will support employees with technical issues related to account management, software, and hardware usage, as well as develop, implement, and maintain IT policies and procedures to ensure best practices are followed. It will be essential for you to stay updated with technological advancements to recommend and implement new IT solutions, review and update software regularly, and monitor system resource usage for optimal performance. To qualify for this role, you should hold a Bachelor's degree in computer science, Information Technology, or a related field, along with proven experience as an IT Administrator or in a similar role. Strong knowledge of networks, servers, and computer systems, as well as experience with cybersecurity best practices and data protection, will be necessary. Familiarity with various operating systems and platforms such as Windows, Linux, and macOS, coupled with excellent problem-solving and communication skills, will be beneficial. If you are looking to join a dynamic team and contribute to the efficient and secure operation of our IT infrastructure, we encourage you to apply for the IT Administrator position at Saathi.,

As an Associate Director in IT and ITSS at Client Services India, located in Gurugram Sec 49, you will be entrusted with the responsibility of overseeing and steering the IT function. Your role will involve close collaboration with group companies and IT stakeholders to ensure the delivery of services aligns with defined KPIs and SLAs, while maintaining robust internal controls and IT security framework. You will play a crucial part in enhancing the capability and standards of client services, supporting the growth and sustainability of AMHS through service delivery excellence. In this leadership position, you will be required to manage and enhance the IT shared services team to guarantee the smooth functioning of day-to-day IT operations for client entities and external clients. Your responsibilities will include finalizing and implementing an operational model for IT operations, overseeing various IT operation areas such as Azure infrastructure, security, network, testing, help desk, database management, application development, BI report development, devices management, IT policies, and data protection. Additionally, you will lead a team of IT professionals to ensure service delivery aligns with KPIs and SLAs, drive IT-specific programs, act as a CISO for Client Services, and collaborate with AMH Op-cos for IT-related requirements. You will also be responsible for fostering a culture of high performance, effective teamwork, and continuous improvement within the IT team. Your role will involve managing stakeholder relationships, ensuring service excellence, developing SLAs, facilitating service transition, and dealing with internal customer and supplier issues. Furthermore, you will drive innovation, operational excellence, and continuous improvement within IT boundaries to enhance profitability. To excel in this role, you should possess 15-20 years of experience in managing a client-service oriented IT function, with expertise in managing large corporate initiatives/projects, strategic thinking, relationship management, and team development. Strong program management skills, collaborative mindset, stakeholder engagement abilities, and experience in the services industry will be advantageous. You should also demonstrate flexibility to manage teams across different time zones and hold relevant educational qualifications in IT along with certifications in PMP, information security, and data privacy. If you are a proactive and result-oriented professional with a passion for driving IT excellence and team growth, this role offers an exciting opportunity to lead and innovate within a dynamic IT environment.,

At EY, you have the opportunity to shape a career that reflects your uniqueness, supported by a global network, inclusive culture, and cutting-edge technology to help you reach your full potential. Your distinct voice and perspective are valued in contributing towards making EY even better. Join us in creating an extraordinary experience for yourself while striving towards a better working world for all. As a Technology Risk Manager at EY, you will play a pivotal role in IT Risk and Assurance client projects and internal initiatives. Building and maintaining relationships, identifying business opportunities, and proactively addressing risks are key aspects of your responsibilities within the EY- Technology Risk team. You will have the chance to lead as a Manager within the EY- Technology Risk Team, contributing to the growth of a new service offering and shaping the direction of the firm. Your primary duties include evaluating control portfolios, ensuring compliance with policies and standards, supervising control assessments, and providing valuable insights to clients for enhancing processes and managing risks effectively. Key Responsibilities: - Conduct assessments of control design, operating effectiveness, and risk management outcomes - Ensure accuracy, effectiveness, and timely delivery of assigned control assessments - Manage relationships with control owners and stakeholders, resolving issues and escalating when necessary - Apply risk management concepts to identify and formulate findings, offering insights for process improvement - Stay updated on regulatory standards, industry best practices, and control frameworks Skills and Attributes: - Ability to guide team members and perform procedures related to complex issues - Experience in information security assessments and audits - Proficiency in conducting NIST assessments, ISO assessments, and privacy impact audits - Strong project management skills and understanding of complex information systems - Extensive knowledge of clients" business/industry to identify technological impacts Qualifications: - Graduate (CS/ IT, Electronics, Electronics & Telecommunications)/MBA/M.Sc. with a minimum of 6 years of experience - Significant experience in technical knowledge relevant to IT assessments and audits Preferred Qualifications: - Familiarity with program and project management practices - Understanding of IT systems development life cycle EY offers a dynamic work environment where you can collaborate with talented individuals globally and engage with leading businesses across diverse industries. Your growth and development are prioritized, supported by coaching, feedback, and opportunities to enhance your skills and advance your career in a way that suits you best. Join EY in building a better working world through creating long-term value, fostering trust, and providing innovative solutions to complex global challenges.,

As a Senior IT Manager at our organization, you will be responsible for providing Level 2+ support for network infrastructure, which includes switches, routers, firewalls, and other networking equipment. Your main duties will involve diagnosing and resolving complex network issues while ensuring minimal disruption to services. Collaborating with cross-functional teams to design and implement network solutions that meet business requirements will also be a key aspect of your role. Monitoring network performance and capacity, and making recommendations for upgrades and improvements will be essential tasks. You will be expected to develop and maintain documentation related to network configurations, changes, and procedures. Implementing and enforcing best practices for network security and data protection will also be part of your responsibilities. Remaining updated with the latest industry trends and technologies, especially in the financial services sector, will be crucial for this role. Participating in an on-call rotation to provide after-hours support as needed is also required. Additionally, conducting technical training and mentoring for junior staff members will be expected from you. Ensuring compliance with information security and IT policies, as well as conducting audits (System, Cyber Security) will be essential. Proficiency in configuring and managing firewalls, intrusion detection systems, and other security appliances is a must. Any experience in broking industries will be considered an added advantage. To excel in this role, you should possess excellent problem-solving skills and the ability to work effectively under pressure. Strong communication and interpersonal skills are also necessary for successful performance in this position.,

You will be responsible for the smooth running of the computer systems within the defined requirements, specifications, costs, and timelines. Your role will involve supervising the implementation and maintenance of the company's computing needs. You will lead the IT strategy and vision while aligning it with the overall business goals. Managing the entire IT infrastructure lifecycle to ensure smooth operation will be a key responsibility. Building and mentoring a high-performing IT team, implementing and maintaining IT policies, standards, and security protocols, and collaborating with cross-functional departments to meet their IT needs will also be part of your duties. Additionally, you will be in charge of managing IT budgets and resources effectively. Desirable Skill Set: - Demonstrated success in managing complex IT infrastructure and systems. - Strong knowledge of IT best practices, security principles, and network protocols. - Experience in a related industry or domain is a plus. - Familiarity with emerging technologies and their potential applications in IT infrastructure. - Proficiency in IT service management (ITSM) frameworks. - Experience with project management methodologies such as Agile and Waterfall. Personal Skills: - Excellent communication, collaboration, and problem-solving abilities. Qualifications: - A Master's degree is preferred, although a Bachelor's degree in a relevant field will be considered. - At least 7 years of experience in an IT leadership role, such as IT Infrastructure Manager or Network Operations Manager.,

As a Senior IT Manager at our organization based in Agra, you will play a crucial role in providing Level 2+ support for the network infrastructure. Your responsibilities will include diagnosing and resolving complex network issues to ensure minimal disruption to services. You will collaborate with cross-functional teams to design and implement network solutions that align with business requirements. Monitoring network performance and capacity will be a key aspect of your role, where you will be required to make recommendations for upgrades and improvements. It will also be essential for you to develop and maintain documentation related to network configurations, changes, and procedures. Implementing and enforcing best practices for network security and data protection will be among your top priorities. Staying updated with the latest industry trends and technologies, particularly in the financial services sector, will be crucial for success in this role. You will also be part of an on-call rotation to provide after-hours support as necessary. Additionally, conducting technical training and mentoring for junior staff members will be part of your responsibilities. Ensuring compliance with information security and IT policies, as well as conducting audits, will be essential tasks in this role. Your proficiency in configuring and managing firewalls, intrusion detection systems, and other security appliances will be highly valuable. Experience in broking industries will be advantageous. To excel in this position, you must possess excellent problem-solving skills and the ability to work effectively under pressure. Strong communication and interpersonal skills are also vital for successful collaboration with team members and stakeholders.,

As an IT Compliance Manager-Enterprise Applications, your primary responsibility will be to ensure that the organization's information technology (IT) infrastructure, policies, procedures, and practices are in alignment with its business objectives, industry regulations, and best practices. You will play a crucial role in developing, implementing, and maintaining IT governance frameworks like COBIT and ITIL to manage IT risks, ensure compliance, and optimize IT investments. Your key duties will include developing and implementing IT policies and procedures that conform to organizational goals and industry best practices, conducting regular IT risk assessments to identify vulnerabilities and threats, and recommending controls to minimize risks. You will also be responsible for ensuring that all IT projects are in line with the organization's strategy, regulatory compliance requirements, and security standards. Furthermore, you will establish IT performance metrics, monitor key performance indicators (KPIs) to gauge the effectiveness and efficiency of IT processes, and provide guidance and support to IT teams on IT governance and risk management matters. Collaboration with internal and external auditors to facilitate IT compliance audits, identification of IT governance-related training needs, and participation in the development of IT disaster recovery and business continuity plans will also be part of your role. To qualify for this position, you should hold a Graduation degree in BBA/B.COM or a relevant field, while a Master's degree in Business Administration (MBA) or a relevant postgraduate qualification would be advantageous. The ideal candidate will possess 5-10 years of relevant experience and stay updated on the latest IT governance trends and industry standards to ensure the organization follows best practices. In addition, you will collaborate with cross-functional teams to integrate IT governance into business processes effectively.,

You will be responsible for providing end-to-end IT support to VIP users, with a particular focus on the CEO and management group. Your main objectives will include ensuring the optimal performance and uptime of Apple (macOS and iOS) and Windows devices used by VIPs. It is crucial to deliver high levels of responsiveness, discretion, and professionalism in all interactions. As part of your role, you will lead and manage a team of DSS engineers who operate on a 24x7 shift basis. Monitoring team performance, providing coaching, and ensuring adherence to SLAs will be key responsibilities. Additionally, you will coordinate shift schedules to maintain consistent support coverage. Your duties will also involve overseeing daily IT infrastructure operations and end-user support activities. It is essential to ensure strict adherence to IT policies, procedures, and best practices. Furthermore, you will be required to coordinate IT support for company-wide events, including AUDIO/VIDEO setup and troubleshooting. Expert support for Apple platforms (macOS and iOS) will be a significant part of your role, requiring in-depth knowledge and troubleshooting capabilities on these platforms.,

Developing and implementing IT policies and procedures Managing and mentoring the IT team Overseeing the budget for technology purchases and upgrades Ensuring technology security and data protection Analyzing and improving technology processes and systems Evaluating and implementing new technology solutions Collaborating with other departments to understand and meet their technology needs Strong technical knowledge, leadership and communication skills

You will be responsible for designing, installing, and maintaining computer hardware systems. You will configure and optimize network systems to ensure performance and security. Additionally, troubleshooting and resolving hardware and network issues in a timely manner will be a key part of your role. You will also conduct regular audits and upgrades to both hardware and network systems. Developing and implementing IT policies and procedures related to hardware and networks will be essential. Collaboration with other IT professionals to enhance system performance and security will be expected. Furthermore, providing technical support and training to end-users will be part of your responsibilities. This is a full-time position that requires you to work in person at the specified location.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As part of our EY- Technology Risk team, you'll contribute technically to IT Risk and Assurance client engagements and internal projects. An important part of your role will be to actively establish, maintain, and strengthen internal and external relationships. You'll also identify potential business opportunities for Ernst & Young within existing engagements and escalate these as appropriate. Similarly, you'll anticipate and identify risks within engagements and share any issues with members of the team. We're looking for a Manager to join the leadership group of our EY- Technology Risk Team. This is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your key responsibilities are to: - Evaluate a portfolio of controls for design effectiveness, operating effectiveness, and/or risk management outcomes, raising issues as appropriate. - Ensure that assigned control assessments are accurate, effective, abide by policy, procedures, and templates, and meet quality control requirements and are delivered on time, in accordance with the assessment plan. - Test and supervise the delivery of assigned controls not limited to ITGC and ITAC but System Architecture, Operating Systems, Databases, Networks, Security Systems, Cloud Services, Asset Inventories, Incident Management, Recovery Management, ISO27001 & NIST assessment, Privacy Assessment, Cyber Maturity Assessment, IT Policies and Standards Assessment, and Software Development Lifecycle (SDLC); using experience and knowledge to intervene and redirect testing as required, resolving, or redirecting escalations as required. - Manage control owners and other stakeholders, ensuring the success of each assigned review, minimizing contention where possible and requesting support where deemed necessary. - Apply judgment and risk management concepts to identify, formulate findings, and provide valuable insights to the clients to improve processes and manage risks to achieving operational and strategic goals. - Review IT Policies and Standards and ensure that they are as per the different industry standard. - Work closely with cross-functional teams and develop strong relationships as project lead within IT security and GRC projects. - Stay current with and promote awareness of applicable regulatory standards, upstream risks, and industry best practices across the enterprise. - Control frameworks such as COSO, internal control principles, and related regulations including SOX and J-SOX. - Familiar with IT industry frameworks such as ISO27001, NIST, PCI-DSS, SOX, FDA, HIPAA: Privacy, HIPAA: Security, and HITECH Act. - Third-party reporting standards (particularly SSAE16), other reporting and industry-specific standards, and, if applicable, trust-based standards such as SysTrust and WebTrust. Skills and attributes for success: - Provide guidance and share knowledge with team members and participate in performing procedures especially focusing on complex, judgmental, and/or specialized issues. Work with the team and the client to create plans for accomplishing engagement objectives and a strategy that complies with professional standards and addresses the risks inherent in the engagement. - Experience in conducting information security assessments including business continuity plan audits, network security audits, and infrastructure audits. - Perform NIST assessments, ISO assessments, and privacy impact audits, Data Privacy and GDPR implementation, experience in developing Data inventory and Third-Party Risk Assessment. - Maintain relationships with client management to manage expectations of service, including work products, timing, and deliverables. Demonstrate a thorough understanding of complex information systems and apply it to client situations. - Bring and utilize extensive knowledge of the client's business/industry to identify technological developments and evaluate impacts on the client's business. Demonstrate excellent project management skills, inspire teamwork and responsibility with engagement team members, and use current technology/tools to enhance the effectiveness of deliverables and services. - Understand EY and its service lines and actively assess what the firm can deliver to serve clients. To qualify for the role, you must have a Graduate (CS/IT, Electronics, Electronics & Telecommunications)/MBA/M.Sc. with at least 6 years of experience. Bring your significant experience in applying relevant technical knowledge in at least one of the following engagements: (a) ISO assessments, (b) NIST assessments, (c) Data privacy audits, (d) Network and Infrastructure audits, (e) Cyber Maturity Assessment, (f) IT Policies and Standards Assessment, (g) IAM and IT Asset Management, (h) IT Health Check. Ideally, you'll also have a robust understanding of program and project management practices and familiarity with a typical IT systems development life cycle. What we look for: A team of people with commercial acumen, technical experience, and enthusiasm to learn new things in this fast-moving environment. Opportunities to work with EY technology risk practices globally with leading businesses across a range of industries. What working at EY offers: At EY, we're dedicated to helping our clients, from startups to Fortune 500 companies, and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer support, coaching, and feedback from some of the most engaging colleagues around, opportunities to develop new skills and progress your career, and the freedom and flexibility to handle your role in a way that's right for you. EY | Building a better working world: EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

You will be responsible for providing Level 1 technical support for desktop-related issues, encompassing both hardware and software problems. Your tasks will include installing, configuring, and troubleshooting desktop operating systems and applications such as Windows, macOS, and Linux. It will be your duty to manage and uphold desktop security solutions, which involve antivirus and malware protection. You are expected to respond promptly to incidents and service requests within the agreed Service Level Agreement (SLA) timeframes. Collaboration with Level 1 support is essential, and you must escalate issues to Level 2 support or relevant teams when necessary. Root cause analysis is vital, and you will be required to implement preventive measures for recurring issues. Accurate record-keeping of incidents and service requests using ticketing systems is mandatory. Additionally, you will assist in maintaining hardware and software inventory and documentation. Supporting remote users and providing hands-on assistance when required is also part of the role, along with ensuring strict adherence to IT policies and procedures, particularly related to security and data protection. As for the required skills and qualifications, you should possess proven experience as a Desktop Support Engineer or in a similar role, ideally with a minimum of 2-3 years in a Level 1 support position. A solid understanding of desktop operating systems (Windows, macOS, Linux) and common software applications is crucial. Experience in troubleshooting desktop hardware, software, and network issues is expected. Familiarity with the ITIL framework and incident management best practices is advantageous. Strong analytical and problem-solving abilities are essential, along with excellent communication and interpersonal skills. You must be capable of working both independently and collaboratively in a dynamic, fast-paced environment. Possessing relevant certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) would be beneficial. In terms of education, a Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. Equivalent work experience will also be considered.,

Key Responsibilities 1. IT Infrastructure Management Oversee and maintain the organization's IT infrastructure, including servers, networks, endpoints, and cloud services. Ensure system uptime, routine backups, disaster recovery, and failover readiness. Monitor server performance, storage capacity, and network health. 2. Software & Application Support Manage installation, upgrades, licensing, and troubleshooting software and enterprise applications. Provide hands-on support for internal users and ensure optimal functioning of business-critical systems. Safeguard data integrity and user access control. 3. Team Management Lead and supervise the internal IT support team. Assign tasks, provide training, and monitor KPIs and team performance. Foster a collaborative and service-oriented work environment. 4. Vendor & Asset Management Liaise with hardware/software vendors for procurement, support, and AMC renewals. Maintain accurate inventory records of IT hardware, software licenses, and warranties. Negotiate service contracts and monitor vendor performance. 5. Cybersecurity Implement, monitor, and enhance cybersecurity protocols to safeguard digital assets. Conduct regular risk assessments, patching, and security audits. Ensure endpoint protection, firewall monitoring, and threat detection systems are up to date. 6. Compliance & Documentation Ensure compliance with IT governance, data protection laws, and internal security policies. Maintain comprehensive documentation of IT systems, incidents, asset changes, and configurations. Support audits and certification processes (e.g., ISO, SOC2).

Job Objective: JiBe is a cloud based fully integrated ERP system for the shipping industry. Our goal is to allow shipping companies to improve productivity, efficiency and safety levels, while reducing costs. JiBe ERP enables increased automation and streamlining of processes, creating pre-defined work flows and reducing the usage of email and paper. Job Responsibilities: Strong troubleshooting skills on the Windows platform & Network administration. Address user tickets regarding hardware, software and networking Installing and maintaining hardware and computer peripherals. Good knowledge and experience of administering on-prem Active Directory & Azure Active Directory. Monitor the system daily and respond immediately to security or usability concerns Good Networking knowledge (IP, Subnets, VPN). Troubleshooting networking and connection issues. Administration of Email ID on Office 365 Analysing system logs and identifying potential issues with computer systems. Upgrade systems and processes as required for enhanced functionality and security issue resolution Other common computer hardware troubleshooting skills Knowledge of VLAN, VPN & Network Security. Working on the ticketing tool and resolving tickets as per the SLA IT Asset Procurement and Vendor Management. IT-Assets up-to-date Inventory Management, Asset In/Out records management. IT- Audit compliance adherence as per IT Policies, maintaining IT-related records Managing relationships with vendors for hardware purchases, software licenses, and IT support services Qualification & Skills Any Graduate or equivalent with a minimum of 2+ years of relevant experience. MSCE and CCNA certifications will be an added advantage Excellent English Writing skills with a grip on nonverbal (mail) communication Problem-solving skills; Ability to prioritise tasks. Self-motivated, independent and meticulous with an eye for details. Shipping knowledge is preferred Team player with good interpersonal and communication skills Basic knowledge of networking & cloud services. Good memory of how software and operating systems work. Excellent listening and questioning skills