Duration: 1 Month Only Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate or bachelor’s degree in information technology, Computer Science, or related field, or equivalent work experience. · Basic Racking and stacking skills Show more Show less

Service Delivery Manager ( IT Infrastructure/ITES Project Manager ) (Individual contributor, having proven track record to demonstrate minimal 2-3 years of experience handling similar role in global ITES company.) Key Responsibilities: Service Delivery: Oversee the delivery of services, ensuring they meet or exceed customer expectations and contractual obligations. Team Leadership: Lead and manage service delivery teams, providing guidance, support, and motivation to achieve goals. Performance Management: Monitor service performance, identify areas for improvement, and implement strategies to enhance quality and efficiency. Client Relationship Management: Build and maintain strong relationships with clients, addressing their needs and concerns, and ensuring satisfaction. Budget Management: Manage service delivery budgets effectively, ensuring resources are allocated appropriately and costs are controlled. Process Improvement: Identify and implement process improvements to enhance service delivery efficiency and effectiveness. Problem Solving: Address and resolve service delivery issues promptly and effectively, ensuring minimal disruption to clients. Communication: Communicate effectively with clients, team members, and stakeholders, providing regular updates and addressing concerns. KPI Tracking: Track key performance indicators (KPIs) to monitor service delivery performance and identify areas for improvement. Continuous Service Improvement: Drive a culture of continuous improvement, constantly seeking ways to enhance service delivery and customer satisfaction Education : Graduation or 3 years Diploma in Computer Science. ITIL v3/v4 Foundation certification. PMP/Prince2 certified is a plus. NOTE : Candidate having more than 40–60-day notice period should be avoided. Show more Show less

I am looking to hire 2 Male candidates with 3–4 years of relevant experience, based on the job descriptions mentioned below. Position : Finance Executive Budget: 4 lakhs -5.2 lakhs/ candidate. Notice Period : Preference to Immediate Joiner Or Notice period less than 1 Month .(Candidates who will serve notice period after selection will not be selected) Working Days: Monday to Friday (10am to 7 Pm ) Location : Malviya Nagar New Delhi Onsite Need candidates with skills mentioned below : Vendor PO creation Vendor invoice Punching Raise sales invoices Some knowledge of GST Vendor reconciliation Debtor reconciliation Bank reconciliation. Budget: 4 lakhs -5.2 lakhs/ candidate. Position : Finance Executive

Key Responsibilities - Coordinate the scheduling and dispatch of field technicians for onsite IT service requests, installations, and maintenance activities. - Act as the primary liaison between clients, internal teams, and field staff to ensure service expectations are met. - Track and monitor ongoing dispatch requests to ensure timely resolution and SLA compliance. - Manage project documentation including work orders, site completion reports, timesheets, and escalation logs. - Maintain and update dispatch trackers, project schedules, and daily reports using tools such as Excel, Google Sheets, or a project management platform. - Assist in onboarding new technicians and maintaining their availability, skill sets, and region mapping. - Identify potential scheduling conflicts, resource shortages, or risk areas and escalate as needed. - Participate in client calls and internal reviews to report project progress, KPIs, and performance metrics. - Collaborate with the accounts/billing team to ensure proper documentation is shared for invoicing. - Support the Transition or Operations Team during the initial phase of new projects or expansions. Required Skills & Qualifications - Bachelor's degree in IT, Business Administration, or related field. - 2-4 years of experience in project coordination or service delivery, preferably in IT dispatch or field services. - Strong organizational and multitasking abilities with excellent attention to detail. - Proficient in MS Excel, MS Teams, Outlook, and project management tools like Asana, Trello, or ServiceNow. - Strong verbal and written communication skills. - Ability to work under pressure and handle multiple service tickets in parallel. - Understanding of IT hardware (desktops, printers, network devices) is a plus. Preferred Qualifications - Prior experience coordinating technicians across multiple regions (especially remote/rural sites

Job Summary: We are seeking a seasoned Intune Specialist with over 7 years of hands-on experience in Microsoft Endpoint Manager (Intune) to join our team in Gurugram. The ideal candidate will be responsible for designing, implementing, and managing Intune-based device management solutions across the enterprise. Key Responsibilities: Design and deploy Intune policies for Windows, iOS, Android, and macOS devices. Manage mobile device enrollment, compliance policies, and conditional access. Integrate Intune with security tools. Troubleshoot Intune-related issues and provide Level 3 support. Collaborate with cross-functional teams to ensure secure and efficient device management. Maintain documentation for configurations, procedures, and policies. Stay updated with the latest Intune features and best practices. Good To Have Skills: Strong expertise in Microsoft Intune and Endpoint Manager. Experience with Active Directory, Conditional Access, and MFA. Proficiency in PowerShell scripting for automation and reporting. Knowledge of Windows Autopilot and co-management with SCCM. Familiarity with MDM/MAM policies and application deployment. Excellent problem-solving and communication skills. Preferred Qualifications: Microsoft certifications such as MS-102, MD-102, or equivalent. Exposure to compliance frameworks and security standards.

The Helpdesk Technician will be responsible for providing first-level IT support within the Data Centre Management Operations Centre (DCMOC). This role includes monitoring, troubleshooting, and coordinating incident resolutions to ensure optimal performance of data centre operations. Key Responsibilities: Helpdesk Support & Incident Management: - Act as the first point of contact for IT support requests related to data centre operations. - Monitor alerts, tickets, and system notifications to detect and escalate issues promptly. - Log, track, and resolve hardware, software, and network issues in the ticketing system. - Troubleshoot connectivity, server, storage, and application-related issues. - Escalate critical incidents to Level 2/3 support teams as needed. Data Centre Operations Support: - Assist in monitoring data centre infrastructure, including power, cooling, servers, storage, and network devices. - Support remote hands operations, including hardware reboots, patching, and device installations under guidance. - Maintain inventory of IT assets, ensuring proper documentation and tracking. - Assist in implementing data centre security and compliance policies. User Support & Access Management: - Manage user access requests, including provisioning and de-provisioning of accounts. - Assist users with VPN, remote access, and authentication issues. - Reset passwords and troubleshoot account lockouts in accordance with IT security policies. Required Skills & Qualifications: Key Required Skills: - Excellent communication and documentation skills. - Basic understanding of Data Centre components (not specific to any domain/sub-domain). - Ability to handle ticketing systems, incident logging, and troubleshooting. - Familiarity with data centre monitoring tools and ITIL practices.,

Seasoned Cybersecurity Presales Consultant Seasoned Cybersecurity Presales Consultant with 12+ years of experience in designing, presenting, and delivering enterprise-grade security solutions across diverse industry verticals, including BFSI, Government, Telecom etc. Experience in supporting the Govt Vertical is mandatory. Skilled at bridging customer requirements with best-fit cybersecurity architectures that align with Zero Trust, SASE, and regulatory compliance frameworks. Demonstrated ability to manage end-to-end presales lifecycle from requirement gathering, solution design, OEM coordination, POC delivery, pricing strategy, to RFP/RFI compliance and executive-level presentations. Expertise in working with top-tier OEMs such as Fortinet, Cisco, Palo Alto, Check Point, CrowdStrike, Microsoft, Sophos, Trend Micro, and Competencies Cybersecurity Presales & Solution Architecture RFP/RFI Response Management & Bid Compliance Zero Trust / SASE / NIST Framework Mapping Enterprise & Cloud Security Architecture OEM and Partner Engagement Strategy Cost Optimization & Licensing Advisory Technical Workshops, Demos & POCs CXO Presentations & Deal Area Expertise Network Security NGFW, IPS/IDS, VPN, SD-WAN, Segmentation, NAC Endpoint Security EDR, DLP, Patch Management, Application Control Identity & Access AD, LDAP, MFA, IAM, PAM, SAML, OAuth SOC & Threat Analytics SIEM (Securonix, Splunk, IBM QRadar), SOAR, UEBA, Threat Intel, MITRE ATT&CK Cloud Security CASB, CWPP, CSPM, Cloud Firewall, Cloud WAF, CNAPP Compliance Support - ISO 27001, NIST CSF, CERT-In, RBI, IRDA, HIPAA, GDPR Key Responsibilities Presales Lifecycle Management: Lead end-to-end presales activities requirement gathering, solution design, OEM engagement, POC implementation, pricing, RFP/RFI response, and CXO-level presentations. Solution Architecture: Design customer-centric cybersecurity architectures encompassing network, endpoint, cloud, identity, SOC, and compliance solutions. Government Engagement: Proven track record of working with Government entities, including compliance with regulatory mandates such as CERT-In, RBI, and IRDA. Zero Trust & SASE: Map client requirements to Zero Trust and SASE architectures. Align proposals to NIST, ISO?27001, GDPR, HIPAA, and other regulatory standards. OEM & Partner Strategy: Manage relationships with top-tier OEMsFortinet, Cisco, Palo Alto, Check Point, CrowdStrike, Microsoft, Sophos, Trend Micro, and Securonixto design best-fit solutions and optimize licensing. POCs & Workshops: Conduct technical workshops, product demos, and proof-of-concepts to validate and demonstrate solution effectiveness. (ref:hirist.tech)

Job Title : Chartered Accountant (CA) , Must Need Experience in MIS , IFRS Experience needed : 1-2 Yrs Notice Period : Less than a Month or 1 Month but not more than a Month Job Description : Qualification: CA (He or She) Job description: 1. Monthly MIS 2. ERP 3. Annual books closing (i.e., annual audit work,) 4. PNL, Balance sheet finalization 5. Monthly closing. 6. Calculate/Analyze customer profitability. 7. Knowledge of IFRS ( International financial reporting standard) like a. IFRS 10 :Consolidated financial statements b. IFRS 15: Revenue from contracts with customers) c. IFRS: 16 : Lease Please confirm if you are fine with this job description and you are having experience and Knowledge in mentioned skills