Admin

You are a reliable and detail-oriented IT Administrator responsible for managing and supporting the organization's IT infrastructure. Your role involves ensuring the smooth functioning of hardware, software, networks, security systems, and user support. **Key Responsibilities:** - Manage installation, configuration, and maintenance of laptops, desktops, printers, network devices, and other IT equipment. - Handle user onboarding and offboarding, including email creation, access provisioning, laptop setup, and revoking access. - Monitor and maintain the company's LAN/WAN, Wi-Fi, firewalls, and network security. - Troubleshoot day-to-day IT issues for employees, such as hardware, software, connectivity, access, and system errors. - Oversee IT asset inventory, including tagging, tracking, AMC management, and vendor coordination. - Ensure timely updates, patches, antivirus, backups, and system hygiene across devices. - Coordinate with external vendors for system repairs, licenses, IT procurement, and maintenance. - Maintain and update user permissions across tools, apps, servers, and shared drives. - Ensure data security protocols, access control, and IT compliance guidelines are followed. - Support office infrastructure including CCTV, biometric systems, routers, access points, and servers. - Document IT processes, SOPs, issue logs, and resolution timelines. **Qualifications Required:** - Graduate with 3-6 years of experience in IT support, network administration, or system maintenance. - Strong understanding of Windows/Mac OS, networking basics, backup systems, and security tools. - Hands-on experience with email setups (Google Workspace/O365), admin consoles, VPN, and firewalls. - Ability to multitask, troubleshoot under pressure, and provide quick user support. - Good communication, documentation skills, and a proactive approach. The company prefers candidates with experience in cloud tools, SaaS applications, CRM access control, or IT policies. Certifications like CCNA, MCP, A+, or related credentials are considered a plus.,