IT Lead

Job Description

Key Responsibilities Strategic Leadership & Policy Design ● Define, document, and enforce company-wide IT policies, governance models, and security protocols ● Lead the creation of a centralized IT governance structure with clear ownership and reporting ● Oversee execution of the IT roadmap in collaboration with leadership and cross- functional teams Infrastructure & Network ● Lead firewall deployment, network segmentation, and access control configuration ● Implement a centralized server environment (cloud or physical) with backup & data storage systems ● Manage asset inventory, software licensing, and infrastructure audits Cybersecurity & Risk Management ● Design and enforce a robust cybersecurity framework including endpoint protection and encryption ● Conduct regular security training, internal/external audits, and ensure regulatory compliance ● Introduce Single Sign-On (SSO) and self-service password reset tools to streamline access management Operational Efficiency & Helpdesk Management ● Implement a scalable IT ticketing system with SLA tracking (e.g., Jira, Zoho Desk) ● Develop systems for automated IT onboarding/offboarding in sync with HR processes ● Track team performance and ensure issue resolution KPIs are met Modernization & Tech Optimization ● Lead Gsuite optimization, centralized CCTV & biometric systems, and advanced cloud integration ● Oversee application & website security testing including VPAT, ISO readiness, WAF, and SSL ● Establish dedicated IT team workspace, server room, and resource provisioning Vendor & Team Management ● Build and manage vendor relationships and a centralized procurement system ● Mentor and expand the IT team: Network Admin, System Admin, DBA, and Support Executives ● Evaluate team bandwidth, conduct training, and ensure support for strategic IT initiatives Job Type: Full-time Pay: ₹1,000,000.00 - ₹1,200,000.00 per year Benefits: Cell phone reimbursement Health insurance Leave encashment Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): How many years of startup experience do you have? Notice Period Current CTC Expected CTC Willingness to travel: 25% (Preferred) Work Location: In person