IT Lead — Campus Infrastructure (Daskalos)

6 years

1 - 6 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Department
Technology | IT Infra
Job posted on
Oct 18, 2025
Employment type
Permanent

IT Lead — Campus Infrastructure (Daskalos)

Reports to: Head of IT Infrastructure • Location: India (multi-city travel)

Role Summary

Hands-on owner for end-to-end campus IT build-outs and steady-state operations. You’ll be the on-site technical lead across networking, Wi-Fi, AV/classroom tech, security systems, identity/endpoints, and run-ops—driving quality, timelines, and day-one readiness.

Responsibilities

Build & Commissioning

  • Run site surveys; review HLD/LLD; coordinate MEP/fit-out; produce BoM/BoQ deltas.


  • Oversee racks/IDF/MDF, structured cabling (TIA/EIA), labeling, copper/fiber certification, UPS/power, and env sensors.

  • Lead cutover planning, test plans/UAT, soak tests, and acceptance sign-offs.


Network, Wi-Fi & Security

  • Deploy/operate L2/L3 switching, SD-WAN CPE, firewalls, VPNs, NAC/802.1X, VLANs/QoS.


  • Wi-Fi design validation (heatmaps, AP placement, RF tuning, capacity planning, captive portal).

  • Implement segmentation and baseline hardening; integrate with SIEM/NMS.


Classroom AV & Campus Systems

  • Install/maintain classroom AV, lecture capture, room schedulers, digital signage.


  • Coordinate access control/CCTV/VMS and emergency paging integration with IT network.


Identity, Endpoints & Services

  • Build images; manage MDM/UEM (Intune or equivalent), printers, and shared devices.


  • Support SSO (SAML/OIDC) and directory (AD/Entra ID) integrations with LMS/SIS/library systems.

  • Own backup/restore runbooks for campus services; participate in DR tests.


Operations, Quality & Vendors

  • Run daily ops: monitoring (NMS/logs/SIEM), patching, capacity, asset/CMDB updates.


  • Drive SLA reporting, problem/RCA, and continuous improvement.

  • Direct SI/OEM/ISP/AV partners on-site; verify deliveries vs. BoQ; manage punchlists and RMAs.

  • Produce clear documentation: as-builts, configs, diagrams, runbooks, and change records.


Key Objectives (First 6–12 Months)

  • Commission day-one IT for assigned campus(es) on schedule and within budget.


  • Achieve 99.9% uptime for core services; P1 MTTR 60 min.

  • Validate 100% teaching-space Wi-Fi ( –67 dBm, target throughput/latency per design).

  • Stand up ITIL-aligned operations (incident/change/problem), monitoring, and documentation.

  • Close build punchlists and audit findings within 30 days.


Required Experience & Qualifications

  • 6–10+ years hands-on IT infrastructure; at least one greenfield campus or large office (1,000+ users) setup in India.


  • Deep technical breadth across:

    • Networking:
      routing/switching, SD-WAN, firewalls, VPN, NAC/802.1X, QoS, segmentation.

    • Wi-Fi:
      survey & design tools (e.g., Ekahau), RF tuning, capacity modeling, validation.

    • AV/Security:
      classroom AV (Crestron/Extron or similar), CCTV/VMS, access control basics.

    • Identity/Endpoints:
      AD/Entra ID, SSO (SAML/OIDC), Intune/UEM, imaging, GPO.

    • Ops/Observability:
      ITSM (ServiceNow/Jira), NMS (PRTG/SolarWinds/Aruba Central/DNA), SIEM basics.

  • Strong ownership, initiative, and quality orientation; excellent documentation and communication.

  • Certs (preferred):
    CCNP (or CCNA + strong experience), CWNA/CWDP, ITIL Foundation; NSE4/PCNSA, MD-102, or VCP are pluses.


  • Bachelor’s in Engineering/CS or equivalent experience.

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