Department Marketing | Performance Marketing Job posted on Jun 21, 2025 Employment type Permanent About Emeritus Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 300,000 individuals across 80+ countries. Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,800 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. The company is backed by prominent investors including Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann. Job Description Key Responsibilities: Collaborate with growth managers to develop and execute effective marketing campaigns. o Support the CRM content team by handling email performance requests, conducting HTML/preview tests, and performing secondary research. o Assist with advanced SQL queries and streamline automation processes. o Perform quality control and validation of campaign planning and scheduling to ensure error-free execution. o Develop expertise in email analytics to reduce dependency on the analytics team. o Develop and maintain user lists for WhatsApp campaigns and schedule these campaigns considering SMS 360 and SFDC constraints. o Continuously monitor and analyze active experiments, maintaining dashboards to track performance. o Assess the impact of scaling successful experiments and conduct detailed data analysis to generate insights for future experiments. o Ensure accurate user base comparisons for experiment go-lives and conduct extensive preview testing to avoid post-launch glitches. o Assist in content DE builds. Skills & Qualifications: Education: Bachelor’s degree in Marketing, Business, or a related field. Experience: o 3+ years of experience in marketing, preferably with a focus on CRM and growth. o Hands-on experience with SQL and email marketing platforms like SFMC/ SFDC. Skills: o Proficiency in HTML for email marketing and experience with preview testing. o Strong analytical skills with the ability to conduct data analysis and generate actionable insights. o Excellent project management skills and attention to detail. o Strong written and verbal communication skills. o Ability to work independently and collaboratively in a fast-paced, results-oriented environment. Preferred Qualifications: Experience with marketing automation tools and CRM systems. Familiarity with Email & WhatsApp campaign management and user list creation. Previous experience in education or a similar industry is a plus Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Department Learning | Services Delivery Job posted on Jul 01, 2025 Employment type Permanent Company Background Emeritus has partnered with more than 30 universities to date, including MIT, Columbia, Harvard, Cambridge, INSEAD, Wharton, UC Berkeley, INCAE, IIT, IIM, NUS, and HKUST, launching more than 100 courses and serving students from more than 80 countries. Many courses are offered and facilitated in multiple languages, including English, Spanish, Portuguese, and Mandarin. Emeritus’ global team includes 700+ employees located in Boston, Dubai, Mexico City, Mumbai, Shanghai, and Singapore. Key responsibilities of the role We are looking for a competent LMS SPOC to undertake a variety of administrative and program management tasks. You will carry out essential operational duties for Senior Executive programs. To be an excellent LMS SPOC, you must be organized and detail-oriented, comfortable working with diverse teams. The goal will be to facilitate the effective management of Course related activities according to the organization’s standards. Responsibilities Ensure on time course and module readiness as per launch schedules. Ensure timely procurement of course resources. Ensure all participants are added to correct sections and all support staff is added to course on time. Setup Course requirements and pre-scheduled Announcements Raise Change Requests for necessary corrections in the course Provide Administrative and Operational Support to Program Delivery team Manage all course end activities Track course feedback on weekly survey, Course End Surveys, completion rates, etc. Provide support to Partner teams on Blended Course management Assist with responding to general participant queries such as IT issues, assignment, etc. Co-ordinate with cross functional team to ensure smooth course delivery Key Skills and Experience 3+ years of customer service experience Outstanding verbal and written communication skills Proficient in English Language, written and verbal both Knowledge of program management and development procedures Ability to work with diverse and multi-disciplinary teams Excellent time management and organizational skills Tech-savvy, experience of working on learning platforms will be added advantage Detail-oriented and efficient Willingness to work in any shift assigned Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Department University Partnerships | Business Development Job posted on Jul 14, 2025 Employment type Permanent About Emeritus Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 300,000 individuals across 80+ countries. Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,800 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. The company is backed by prominent investors including Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann. Job Description About Team - As a strategic part of the EMERITUS business, the University Partnerships team drives the expansion of the network of university partners and builds long-term and trusted relationships with our partner institutions to develop and grow the business. Building on this foundation, the team drives market entry strategy, program selection and portfolio, growth and success in collaboration by developing new educational offerings in new markets. The University Partnerships Team collaborates across the business with team members across functions of product, design, student services, sales & marketing, to drive successful relationship management and growth. About Role - This role is both strategic thinking and end-to-end execution of the operations for international university partners from Australia, New Zealand and Canada for enrolling students in India. The incumbent will be required to lead discussion on exchange programs, global mobility, creating value proposition for students in India and international universities. The incumbent will be required to work closely across central functions within the international universities and lead operations discussions with internal stakeholders at Emeritus to drive execution. The incumbent will be responsible for building relationships with the trade bodies, government, international high commission and regulators, to navigate on-ground execution successfully. Key Responsibilities: Lead successful implementation of the operations of key university partners in India collaborating both externally and internally Build value proposition for students through global mobility, exchange programs, academic collaborations Engage with senior stakeholders in international universities across central university functions and build strong partnership Engage with senior officials in international trade bodies in India and government bodies and build relationships Collaborate with multi-disciplinary functions within Emeritus to operationalise the university’s mandate Understand the regulatory environment for India as well as defined international markets Project manage the end-to-end implementation while keeping allocated budgets aligned Identify new business opportunities in the market with new and existing university partners Attend industry conferences and trade shows to generate business intel and business development opportunities. Work with heads of businesses internally to determine new growth opportunities in various product areas Collaborate across different functions at Emeritus to get to market successfully and ensure excellent partner experience Skills & Qualifications: The incumbent is expected to have strong experience of working with foreign universities across ANZ and Canada with an excellent understanding of the Indian ecosystem. Min 12 years’ work experience in the international education sector, specifically in partnership alliances within higher education, building student exchange programs Minimum of 5 years of experience in managing partnerships with international educational institutions across ANZ / Canada while in India Strong operations skills and multi-stakeholder management experience Strong English communication skills in both speech as well as written Collaborative approach both internally and externally, with experience working across a global team Excellent presentation skills Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Department Business Job posted on Jul 23, 2025 Employment type Permanent Main purpose of the role The Provost of the University of York's new Mumbai campus will be a visionary academic leader committed to teaching, learning, and scholarly excellence. This pivotal role will shape the academic reputation and strategic direction of a leading UK university expanding into the vibrant landscape of Indian higher education. The role demands collaboration across academic and professional teams, with responsibility for curriculum, faculty and campus culture. The Provost will be at the forefront of establishing a world-class institution that will attract top talent and foster groundbreaking research. The primary focus for the Provost will be the successful execution of the University’s Mumbai Plan, ensuring a successful and sustainable campus launch. This includes achieving recruitment goals, enhancing the student experience, and aligning with York’s global values while addressing the needs of Indian higher education. This is a chance to leave a lasting legacy, shaping the future of international education in India. This senior appointment reports directly to the Vice-Chancellor and President of the University of York, and will Chair the University of York Mumbai Academic Committee. Key responsibilities; 1. Role Specific Responsibilities Strategic Leadership and Vision Bring a strong academic reputation and credibility to the leadership of academic strategy and planning processes at the University of York, Mumbai Lead the delivery of the University Strategy, working closely with the Chief Business Officer and other senior professional services staff, and with the senior academic staff in aligning efforts to those aims Lead on university-wide academic resource allocation and planning, working closely with the Chief Business Officer and other senior professional services staff, and with the senior academic staff Strategic input into the university’s physical and digital infrastructure plans to ensure alignment with academic plans. Strategic oversight of the career development and remuneration framework for academic staffing to ensure the university is an employer of choice for outstanding academic staff. Being an active role model for excellent and inclusive leadership and on-the ground engagement with senior leaders and colleagues across the university. Ensure academic quality and integrity through compliance with York’s Quality Framework and standards, and relevant Indian regulations, while leading reviews, accreditations, and audits. Drive strategic and academic planning for the India campus, ensuring alignment with university priorities and fostering excellence in teaching, research, and curriculum development. Strategic input into shaping an exceptional student experience through strong academic support, inclusive practices, and a focus on outcomes such as retention, satisfaction, and employability. Ensure compliance with Indian and University of York academic regulations, while cultivating strong ties with regulatory bodies, academic networks, and representing the campus in key external forums. 2. University of York Mumbai Responsibilities for Senior Post Holders This role reports directly to the Vice-Chancellor and President of the University of York in his role as a member of the Board of the University of York, Mumbai, and will Chair the University of York Mumbai Academic Committee. Planning & Organising As Chair of the University of York Mumbai Academic Committee, responsible for the institutional academic strategic planning and decision-making. Oversee a number of institutional-level strategic projects, with long-term impact and relevance, to ensure each project is managed and delivered to time and budget. Lead and promote strong and effective collaborations and partnership working across the academic staff and professional support functions as a core principle within the University planning activity. Provide direction to University operating plans to ensure delivery of long-term objectives. Finance/Resource Management As Chair of the University of York Mumbai Academic Committee, exercise control over the financial position of the University, through an effective academic planning process, to ensure that the performance of the University is adequately assessed against objectives approved by the University of York, Mumbai Board to ensure that the University maintains its long-term financial viability. Provide external representation of the University for the purposes of growing income and contributing to the University development activities. Manage specific budgets and oversee effective allocation of resources, authorising expenditure according to University of York, Mumbai regulations. Service Provision and Stakeholder Engagement Ensure plans are implemented for the ongoing review of quality and of external benchmarks to promote the best possible outcomes, particularly in terms of teaching and research. Work with senior colleagues from all areas of the university, with committees and external bodies, providing high level advice to inform Executive decision-making. Act as an external ambassador for the University whether to policymakers, industry, local enterprises or partner institutions, regionally, nationally or internationally, to ensure the University fulfils its mission as a University for the public good. Leadership and People Management As Chair of the University of York, Mumbai Academic Committee, provide collective and consistent inspirational leadership to drive the delivery of the University Strategy. Embody the values that distinguish the University of York, Mumbai and lead with empathy, integrity and clarity of purpose. Influence and inspire staff and drive a culture of commitment, innovation and engagement that leads to the delivery of successful outcomes. Develop, role model and maintain a culture of respect, inclusivity and mutual responsibility that puts equality, diversity and inclusivity at its heart, and enables staff to achieve excellence and supports continuous improvement. Develop a culture of innovation and creativity, bringing together diverse staff from different teams to achieve a unity of purpose and ambition in strategic delivery. Enable a supportive environment in which members of staff can develop stimulating and rewarding careers and deploy their expertise, talent and commitment to maximum benefit within and beyond the University. Risk and Compliance Management, Analysis and Reporting Fulfil statutory/regulatory responsibilities arising from Chair of the University of York Mumbai Academic Committee and other Committee appointments. Accountable for the establishing (where applicable) and monitoring of University systems of control and accountability, including ethical governance; financial and operational controls and risk assessment; and procedures for handling internal grievances and for managing conflicts of interest. Health and Safety The visible commitment, and leadership qualities in the management, and maintenance of high standards of safety throughout their domain commensurate with Health and Safety legislation and with the University’s Health and Safety policy All staff have a statutory responsibility to take reasonable care of themselves, others, and the environment and to prevent harm by their acts or omissions. All staff are therefore required to adhere to the University’s Health, Safety & Emergency Procedures. Person Specifications ROLE SPECIFIC REQUIREMENTS: Proven experience in senior academic roles such as Dean, Associate Provost, or Vice-Chancellor, with a strong record of leading complex institutions, strategic planning, budgeting, and organizational leadership Established track record in advancing highquality teaching, research, and innovation; experience in curriculum development, academic policy, and ensuring compliance with quality assurance and accreditation standards. In-depth understanding of global and national higher education systems, including familiarity with Indian regulatory bodies (e.g., UGC, NEP), and experience navigating accreditation and policy frameworks. Strong strategic vision with experience aligning institutional priorities, launching new initiatives or campuses, and engaging effectively with internal and external stakeholders through excellent communication and collaboration. Demonstrates inclusive and collaborative leadership, committed to continuous improvement, personal and professional development, and fostering a culture of respect, equality, and diversity. QUALIFICATIONS AND EXPERIENCE: A doctoral degree (PhD) and professional qualification, or equivalent experience. Extensive experience operating at an executive leadership level SKILLS, ABILITIES AND COMPETENCIES: Lead people - providing motivation, inspiration, direction and breadth of vision. Oversee a number of organisational-level strategic projects, with long-term impact. Communicate to influence and engage others, including senior leaders. Conduct systematic horizon scanning, to anticipate and understand the impact of changes in the economic, social, governmental and technological environment KNOWLEDGE: Factors relevant to the field of work including: services and systems, principles and theory, and regulations and procedures. The strategic direction, activities and objectives of the University (including an awareness at both national and international levels). Financial management procedures. BEHAVIOURS: Works collaboratively with others. Delivers a quality service. Develops self and others. Actively champions respect, inclusivity, equality and diversity. Identifies and implements continuous improvement For any queries feel free to to reach out at [email protected] and [email protected]
Department Business Job posted on Jul 23, 2025 Employment type Permanent University of York - Mumbai Campus We are opening a campus in Mumbai, connected to local industry and business, and dedicated to the extraordinary dynamism of Maharashtra. With strong and enduring ties with India, through our vibrant alumni network and research collaborations, the University of York Mumbai is committed to quality, accessible and excellent higher education. We are bringing the renowned “York experience” – combining academic excellence with social purpose – to an energetic city at the heart of a dynamic and vibrant country. Education We are planning to welcome undergraduate and postgraduate students for the 2026/27 academic year. The University of York Mumbai will initially offer undergraduate and postgraduate courses in: Computer science with AI and cyber security Business Economics Creative industries Programmes in these emerging fields will be designed with global industry input, to boost job readiness in high-demand sectors and open career pathways for Indian learners. Research A distinctive feature of University of York Mumbai will be its strong emphasis on research from the outset. This commitment to research will underpin teaching and the student experience, but will also contribute significantly to India’s growing demand and drive for research development and innovation in areas such as food security, environmental change and future technologies. Our global reputation is firmly built on our outstanding achievements in both teaching and research. All programmes delivered at the Mumbai campus will adhere to York’s rigorous academic standards, with students graduating with a full University of York degree. This enables us to bring our high-quality academic model directly to one of the fastest-growing education markets in the world. Our plans are to initially open our doors in an existing building within a business quarter of Mumbai, with the development of a full campus complex envisioned over the coming years. Main purpose of the role The Chief Academic Services Officer (CASO) of the University of York’s new Mumbai campus will be a leader committed to offering an exceptional student experience that combines global academic excellence with local relevance. The Chief Academic Services Officer will lead a wide spectrum of functions critical to student success and well-being, including external partnerships, industry engagement, placements, career services, mental health support, wellness, and campus safety. This role is pivotal in shaping a cohesive, inclusive, and future-focused student services ecosystem that aligns with the university’s vision and supports the holistic development of its learners. This senior appointment reports directly to the Provost Chief Business Officer and will be a member of the University of York Mumbai Academic Committee. Key responsibilities Role Specific Responsibilities Strategic Academic Services Leadership Design and implement the Academic Services strategy to enhance student engagement, retention, and development. Lead cross-functional collaboration to ensure integrated student support that complements academic delivery. Embed global best practices and local responsiveness in service frameworks and policies. Industry Engagement & External Partnerships Build and sustain partnerships with corporate, non-profit, government, and academic institutions for internships, capstone projects, guest lectures, and experiential learning. Create a network of industry mentors and advisors to support real-world readiness for students. Facilitate cross-border academic and professional engagement opportunities in coordination with global teams. Career Services & Student Placements Oversee all aspects of student career development, including placement preparation, employer outreach, career coaching, and tracking of graduate outcomes. Develop employer engagement strategies that align with evolving market needs across sectors. Ensure accessibility and equity in placement and internship opportunities. Mental Health, Wellness & Student Support Lead the planning and delivery of mental health and wellness initiatives, ensuring access to qualified support professionals and resources. Establish peer support systems, workshops, and preventive well-being campaigns. Promote a campus culture rooted in empathy, resilience, and psychological safety. Responsible for ‘Voice of Students’, student/ alumni representation Student Safety, Inclusion & Campus Welfare Oversee implementation of policies and practices that ensure safety, dignity, and inclusion across the campus community. Design and manage systems for complaint resolution, incident response, and safeguarding. Collaborate with student groups, facilities, and legal/compliance teams to maintain a secure and welcoming campus environment. Operations, Team & Resource Management Build and manage a multidisciplinary team across student services, placement, wellness, and outreach functions. Drive process improvement, technology enablement, and operational efficiency in service delivery. Oversee budgets, contracts, and KPIs for internal teams and external service partners. Responsible for maintenance of Student Records & Information. 2. University of York Mumbai Responsibilities for Senior Post Holders Roles at this level will be most senior staff in their area of responsibility and will typically lead, direct and manage the interrelationship of a team of managers and/or highly qualified professionals across a major area of activity of strategic importance to the university. They will ultimately be responsible for developing and delivering the strategic plans for their area and will be accountable for ensuring that the university meets both internal and external requirements. Individuals will initiate and, through appropriate consultation and negotiations, establish policy changes to tackle major new issues and situations. Roles will review and address performance and make a significant impact upon longer-term direction, strategy and objectives, typically as members of the University Board. They will influence and shape the available resources as appropriate to meet current and future needs of the university and will typically have substantial impact on university direction, strategy and objectives. Analysis & Reporting Review functional performance and compare it to best practice in the market, identifying areas of improvement in structure, practices, policies and technology. Planning & Organising Develop and Lead to the implementation of strategies and plans for the area of responsibility, which support and take forward the university strategy. Contribute to debate on university strategy and policy through University Board membership. Lead major projects and initiatives which have significant resources and strategic impact. Customer Service & Liaison Review customer needs now and in the future and ensure services are shaped to meet them. Ensure customer feedback and quality processes are in place for the area of responsibility. Work with senior colleagues from all areas of the university, with committees and external bodies, providing high level advice. Represent the university externally in sector groups and in negotiations. People Management Lead and manage staff in the CASO Team, developing them and raising their performance. Continuous Improvement Maintain a continuous review of quality and of external benchmarks to promote the best possible service. Health and Safety The visible commitment, and leadership qualities in the management, and maintenance of high standards of safety throughout their domain commensurate with Health and Safety legislation and with the University’s Health and Safety policy All staff have a statutory responsibility to take reasonable care of themselves, others, and the environment and to prevent harm by their acts or omissions. All staff are therefore required to adhere to the University’s Health, Safety & Emergency Procedures. For any queries, feel free to reach out at [email protected] and [email protected]
Department Support | Legal & Compliance Job posted on Jul 28, 2025 Employee Type Permanent Experience range (Years) 5 years - 10 years Functional Area Master Team Name About Emeritus Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 300,000 individuals across 80+ countries. Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,800 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. The company is backed by prominent investors including Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann. Job Description Key Responsibilities: Serve as the legal team lead for the international campus initiative in India, owning end-to-end execution of contracts and compliance for physical campuses across multiple locations in India. Draft, review, and negotiate contracts relating to the international campus initiative in India, including those with students, faculty,partners and vendors. Respond to all student-related issues and compliance on behalf of international campus initiatives in India. Prepare and update form agreements, including collaborating with the organization’s Global General Counsel and Head of Legal, India, as appropriate. Partner with the Privacy Team to guide privacy laws as they impact the international campus initiative in India. Train internal clients inthe contracting and compliance process/practices. Collaborate with internal subject matter experts in HR, Finance, among others, about intercompany transactions. Work within an increased volume of activity in business-critical legal matters, on diverse types of transactions in various time zones. Ensure a high-quality standard of documentation and communication across stakeholders. Skills & Qualifications: 7+ years ofin-house legal experience, ideally in the higher education or ed-techsector Well-versed in contract drafting, reviewing, and negotiating. Working knowledge of University Grants Commission regulations forsetting up foreign university campuses in India. Proven ability to work with globally distributed teams and external stakeholders with different time zones. Excellent verbal and written communication skills; ability to translate laws and regulations for non-legal stakeholders and university partners. High sense of urgency and attention to detail. Strong legal and project management skills, with a track record of delivering complex, multi-stakeholder legal projects on time. Passion for education and the opportunity to make a meaningful impact on learners in India. Prior experience in fast-paced startups or growth-stage companies is a strong advantage. Nice to Have: Familiarity with Coupa Invoice Payment System and Lexion Contract Management System. Prior experience in a university setting. Experience with data privacy laws (especially in education) across jurisdictions, including India, the EU, and the US. Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Sub-Department Outreach | Program Advisory Job posted on Aug 06, 2025 Employee Type Permanent Experience range (Years) 1 year - 3 years Functional Area Master Team Name About Emeritus Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 300,000 individuals across 80+ countries. Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,800 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. The company is backed by prominent investors including Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann. Job Description Location: Remote Role: Internship (2 Months) Internship Type: Full-time, with a possibility of conversion to an FTE (Program Advisor role) based on performance. Role Overview: As a Sales Intern, you will be an integral part of our outreach efforts, learning the fundamentals of customer engagement, sales processes, and program advisory in a dynamic and fast-paced environment. This internship offers a chance to work closely with senior management executives across industries, building valuable skills in consultative sales and client communication. Roles & Responsibilities: Work closely with Program Advisors to learn the sales process and assist in closing sales to achieve acquisition targets. Assist in outreach activities by conducting video calls, phone calls, and emails to share detailed information with potential learners about leadership and professional development programs. Help maintain and update CRM software with real-time customer interactions, ensuring accurate data entry under supervision. Provide support in the follow-up process , including documentation, timeline tracking, and payments, with guidance from senior team members. Key skills & qualifications: Strong verbal and written communication skills. A passion for learning and interest in Sales. Self-driven with the ability to meet and exceed performance metrics. Number-driven mindset, with a focus on achieving acquisition and revenue goals. Post-Internship Outcomes: If you successfully complete the internship, you will be offered a full-time role as a Program Advisor – India & APAC Business , with the responsibilities outlined below If not selected for a full-time role, you will still be rewarded with a Completion Certificate and an industry standard Stipend acknowledging your efforts. Role & responsibilities: Build and manage the lead pipeline of multi-discipline education programs from globally renowned B – Schools such IIMs and International Business Schools to senior and top management executives across India and the APAC region Providing in-depth and customized information to interested executives who enquire on comprehensive leadership development programs through VIDEO CALLS, phone and email Ensuring that details pertaining to lead discussions are updated in real-time on CRM (Customer Relationship Management) software Guiding and following up on program milestones, documentation, timelines, and payments with customers Developing best practices for interaction with customers including standard FAQs to ensure that we are capturing value and ensuring the appropriate programs are recommended Responsible for adherence to the inside sales process, tools, and data management Self-contributor role Open to work in shifts (the early APAC shift begins at 7 AM, and the late India shift ends at 8 PM IST). Candidates must be comfortable within this timeframe. The roster could be Monday - Friday or Tuesday - Saturday. Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Department Outreach Job posted on Sep 26, 2025 Employment type Permanent About Emeritus Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 300,000 individuals across 80+ countries. Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,800 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. The company is backed by prominent investors including Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann. Job Description Key Responsibilities: Build and manage the lead pipeline for multi-disciplinary education programs in collaboration with international universities with physical campuses in India. Provide in-depth and customized program information to prospective students via video calls, phone, and email. Counsel and follow up with interested students to drive conversions and ensure proper pipelining from the provided database. Maintain accurate and real-time updates of all student interactions and lead discussions in the CRM (Customer Relationship Management) system. Skills & Qualifications: Proven track record in inside sales/consultative selling , consistently exceeding student acquisition targets. 2 years of professional experience in academic counselling with a strong focus on student engagement and conversions. Excellent verbal, written, and interpersonal communication skills , with the ability to actively listen and analyze student needs. Strong phone presence and ability to deliver high-quality online presentations through video calls. Advanced proficiency in Excel and Salesforce CRM , with strong data analysis capabilities. Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Department Business Job posted on Oct 08, 2025 Employment type Permanent The University of York exists for public good, combining academic excellence with social purpose. As a world leading institution and a member of the prestigious Russell Group, we combine outstanding research and teaching with purposeful community engagement. York's global reputation rests on its outstanding achievements in teaching and research and is one of only four universities in the UK - alongside Oxford, Cambridge and Imperial College London - which is both in the top ten in the UK for the quality of its research and has a gold ranking for the quality of its teaching. We have ambitious plans to open a campus in Mumbai, connected to local industry and business, and dedicated to the extraordinary dynamism of Maharashtra. Bringing the ‘York experience’ to this energetic city, at the heart of this dynamic and vibrant country. The University of York Mumbai is set to welcome students from the academic year 2026/27. It will initially offer undergraduate and postgraduate courses in computer science with AI and cybersecurity, business, economics, and creative industries. Main purpose of the role: The Registrar is a senior administrative leadership role, entrusted with the stewardship of academic governance, regulatory compliance, institutional quality assurance, student records management and facilities utilization at the University of York – India Campus. This position is responsible for ensuring that the institution operates in strict accordance with Indian regulatory frameworks and institutional policies, and the academic, quality framework and administrative standards of the University of York (UK). The Registrar also serves as the principal custodian of academic records and policies, and acts as the key liaison with regulatory bodies, legal counsel, and academic stakeholders. Additionally, the role includes oversight of student compliance and resolution of parent and guardian queries related to academic standing, policies, and institutional requirements. The Registrar will be a key interface between the University of York and the University of York Mumbai, ensuring compliance with UK statutory and regulatory requirements and building relationships with relevant role holders there Key Responsibilities: Academic Administration Oversee all academic administrative functions including student registration, records management, grading and examinations, certification, transcripts, graduation processes, and academic calendar implementation. Maintain and safeguard the integrity of institutional data, academic documentation, and student records in accordance with internal policies and applicable laws. Governance and Compliance Serve as Secretary to institutional statutory bodies Ensure all academic regulations, policies, and procedures are developed, implemented, and reviewed in line with national guidelines and the University of York’s quality framework. Quality Assurance & Regulatory Compliance Lead the development and implementation of a comprehensive Quality Assurance and Institutional Effectiveness Framework, including internal audits, programme reviews, faculty evaluations, and policy reviews. Ensure full compliance with applicable Indian regulatory bodies including the University Grants Commission (UGC), All India Council for Technical Education (AICTE), National Assessment and Accreditation Council (NAAC), and other relevant authorities. Collaborate with the University of York (UK) to ensure alignment of standards, data reporting, and compliance with the quality framework requirements. Prepare and submit all statutory, regulatory, and accreditation-related reports, returns, and audits in a timely and accurate manner. Student Compliance & Policy Adherence Develop, communicate and enforce institutional policies related to student code of conduct, attendance, academic integrity, disciplinary actions, and progression requirements. Lead compliance tracking processes for academic eligibility, credit accumulation, progression standards, and degree requirements and address non-compliance issues Resource Allocation Oversee timetabling and facilities allocation for academic purposes to ensure that best use is made of space and equipment Ensure that staff within the Department are allocated workload in an optimal manner and perform tasks as required Parent and Guardian Liaison Serve as a formal point of contact for addressing parent and guardian queries related to academic regulations, student records, institutional policies, and compliance matters. Maintain confidentiality, professionalism, and empathy in all stakeholder interactions, ensuring alignment with institutional protocols and privacy policies. Institutional Policy, Risk & Legal Oversight Oversee the drafting, implementation, and maintenance of academic policies, standard operating procedures, and risk registers in the context of the York quality framework. Ensure legal compliance across academic and administrative operations, in collaboration with external legal advisors and university counsel. Support internal audits, inspections, and investigations pertaining to academic integrity, operational risk, and institutional performance, as well as requirements of the York quality framework. Cross-Functional and Strategic Collaboration Work collaboratively with academic leadership, faculty heads, student affairs, admissions, and operations to ensure institutional coherence and accountability. Provide strategic guidance in institutional planning, programme development, and policy innovation. Represent the University to external regulatory and accreditation bodies, legal forums, and inter institutional consortia as required. Eligibility Criteria Professional Experience Significant relevant professional experience, with at least 5 years in a senior administrative or regulatory leadership role within a higher education institution. Demonstrated expertise in academic governance, regulatory compliance, and policy implementation within Indian higher education. Must have comprehensive understanding of Indian regulatory bodies and frameworks (UGC, AICTE, NAAC, NIRF, etc.). Familiarity with UK higher education standards, Office for Students requirements and international regulatory frameworks is highly desirable. Academic Credentials Master’s degree, doctoral degree, or equivalent qualification in any academic field. Demonstrated commitment to professional development in global higher education trends, international compliance standards, and quality assurance frameworks is essential. Knowledge and Skill In-depth knowledge of national and international higher education regulations, academic operations, and institutional accreditation standards. Strong leadership, planning, and organisational skills with a meticulous attention to detail and institutional protocols. Exceptional written and verbal communication skills, particularly in high-stakes or sensitive compliance matters. Stakeholder management skills, including engagement with students, parents, regulators, and faculty. Proven capacity to manage confidential information with integrity and discretion.
Department Technology | IT Infra Job posted on Oct 16, 2025 Employment type Permanent Job Description Position: Application Administrator – Digii Platform Location: Mumbai (Hybrid) Employment Type: [Full-time] Overview We are seeking a highly skilled Application Administrator to manage and optimize the Digii Platform , ensuring smooth integration and performance across campus administration, student services, marketing, and learning management systems (LMS). The ideal candidate will combine strong technical expertise with a deep understanding of student and campus administration, stakeholder management, and the ability to independently drive projects from start to finish. Key Responsibilities System Administration & Configuration Manage, configure, and maintain the Digii Campus platform and its associated systems. Model processes, workflows, and data structures to support institutional and student administration requirements. Ensure smooth integrations with LMS, marketing, and related enterprise systems. Project & Stakeholder Management Lead system-related projects from planning to execution, ensuring timely delivery. Collaborate with academic, administrative, and IT stakeholders to gather requirements and translate them into system configurations. Act as the bridge between functional teams and technical resources. Continuous Improvement Identify opportunities to enhance platform usage and streamline operations. Stay updated on new Digii features and self-learn capabilities to proactively bring improvements. Document configurations, processes, and best practices for knowledge sharing. Support & Communication Provide functional and technical support to end users, resolving system issues promptly. Deliver clear, concise communication to stakeholders on project status, changes, and impacts. Train and guide end users on system usage and updates. Qualifications Proven experience administering and configuring Digii Campus or similar student information/campus administration platforms. Strong understanding of campus and student administration processes , including enrollment, course management, and student lifecycle workflows. Experience working with associated systems such as LMS (Moodle, Canvas, Blackboard) and marketing/CRM systems. Demonstrated ability to project manage system implementations, upgrades, or process improvement initiatives. Excellent communication skills with the ability to engage both technical and non-technical stakeholders. Strong stakeholder management and interpersonal skills. Self-driven, independent learner, with the ability to adapt quickly to new tools and processes. Preferred Skills Knowledge of higher education administration frameworks and compliance requirements. Familiarity with reporting, analytics, and data management within Digii or related systems. Certification(s) in project management (PMP, PRINCE2, Agile/Scrum) or IT administration.
Department Technology | IT Infra Job posted on Oct 18, 2025 Employment type Permanent IT Lead — Campus Infrastructure (Daskalos) Reports to: Head of IT Infrastructure • Location: India (multi-city travel) Role Summary Hands-on owner for end-to-end campus IT build-outs and steady-state operations. You’ll be the on-site technical lead across networking, Wi-Fi, AV/classroom tech, security systems, identity/endpoints, and run-ops—driving quality, timelines, and day-one readiness. Responsibilities Build & Commissioning Run site surveys; review HLD/LLD; coordinate MEP/fit-out; produce BoM/BoQ deltas. Oversee racks/IDF/MDF, structured cabling (TIA/EIA), labeling, copper/fiber certification, UPS/power, and env sensors. Lead cutover planning, test plans/UAT, soak tests, and acceptance sign-offs. Network, Wi-Fi & Security Deploy/operate L2/L3 switching, SD-WAN CPE , firewalls, VPNs, NAC/802.1X , VLANs/QoS. Wi-Fi design validation (heatmaps, AP placement, RF tuning, capacity planning, captive portal). Implement segmentation and baseline hardening; integrate with SIEM/NMS. Classroom AV & Campus Systems Install/maintain classroom AV, lecture capture, room schedulers, digital signage. Coordinate access control/CCTV/VMS and emergency paging integration with IT network. Identity, Endpoints & Services Build images; manage MDM/UEM (Intune or equivalent) , printers, and shared devices. Support SSO (SAML/OIDC) and directory (AD/Entra ID) integrations with LMS/SIS/library systems. Own backup/restore runbooks for campus services; participate in DR tests. Operations, Quality & Vendors Run daily ops: monitoring (NMS/logs/SIEM), patching, capacity, asset/CMDB updates. Drive SLA reporting, problem/RCA, and continuous improvement. Direct SI/OEM/ISP/AV partners on-site; verify deliveries vs. BoQ; manage punchlists and RMAs. Produce clear documentation: as-builts, configs, diagrams, runbooks, and change records. Key Objectives (First 6–12 Months) Commission day-one IT for assigned campus(es) on schedule and within budget. Achieve 99.9% uptime for core services; P1 MTTR 60 min . Validate 100% teaching-space Wi-Fi ( –67 dBm, target throughput/latency per design). Stand up ITIL-aligned operations (incident/change/problem), monitoring, and documentation. Close build punchlists and audit findings within 30 days . Required Experience & Qualifications 6–10+ years hands-on IT infrastructure; at least one greenfield campus or large office (1,000+ users) setup in India. Deep technical breadth across: Networking: routing/switching, SD-WAN , firewalls, VPN, NAC/802.1X , QoS, segmentation. Wi-Fi: survey & design tools (e.g., Ekahau), RF tuning, capacity modeling, validation. AV/Security: classroom AV (Crestron/Extron or similar), CCTV/VMS, access control basics. Identity/Endpoints: AD/Entra ID, SSO (SAML/OIDC), Intune/UEM , imaging, GPO. Ops/Observability: ITSM (ServiceNow/Jira), NMS (PRTG/SolarWinds/Aruba Central/DNA), SIEM basics. Strong ownership, initiative, and quality orientation; excellent documentation and communication. Certs (preferred): CCNP (or CCNA + strong experience), CWNA/CWDP, ITIL Foundation; NSE4/PCNSA, MD-102, or VCP are pluses. Bachelor’s in Engineering/CS or equivalent experience.
Department Technology | IT Infra Job posted on Oct 18, 2025 Employment type Permanent About Emeritus Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 300,000 individuals across 80+ countries. Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,800 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. The company is backed by prominent investors including Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann. Job Description Key Responsibilities: Skills & Qualifications: Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Role Overview: As a Lecturer in Culture and Creative Technologies at the University of York Mumbai Campus, you will have the opportunity to shape the academic life of the new campus in a forward-looking and interdisciplinary environment. Your role will involve contributing to high-impact research and teaching in the areas of Culture and Creative Technologies. Key Responsibilities: - Design and deliver high-quality teaching in undergraduate and postgraduate modules related to culture, media, and creative technologies. - Develop inclusive and research-informed teaching materials and practices. - Assess student work, provide feedback, and support their academic progress. - Supervise student projects and dissertations, as well as participate in academic advising. - Conduct independent or collaborative research with the potential for publication. - Contribute to program development, module coordination, and other administrative duties within the department. Qualifications Required: - PhD (or near completion) in Creative Technologies, Cultural Studies, or a related field. - Specialist knowledge in areas relevant to creative and cultural technologies. - Up to 3 years of formal teaching experience at the undergraduate and/or postgraduate level. - Demonstrated potential for high-quality research through publications or equivalent outputs. - Experience in developing and delivering teaching materials and assessments. Additional Company Details: The University of York is committed to a diverse and inclusive future, combining academic excellence with social purpose. The new Mumbai campus aims to connect with local industry, the creative economy, and public institutions, fostering cultural engagement and societal impact.,
Role Overview: As a Lecturer in Computer Science at University of York Mumbai Campus, you will have the opportunity to shape the academic environment of the new campus. This role is ideal for early-career academics who are passionate about teaching and research in the fields of Artificial Intelligence and Cybersecurity. Key Responsibilities: - Design and deliver high-quality teaching for undergraduate and postgraduate modules in Computer Science. - Create engaging teaching materials using inclusive and research-informed strategies. - Assess and provide feedback to students to support their academic progress and well-being. - Supervise student projects and offer academic tutoring. - Engage in independent or collaborative research, with the potential for publication and academic advancement. - Contribute to administrative tasks and leadership responsibilities, such as module coordination and curriculum development. Qualifications Required: - PhD (or near completion) in Computer Science or a related discipline from a recognized institution. - Specialized knowledge in one or more areas of Computer Science. - Up to 3 years of formal teaching experience at undergraduate and/or postgraduate levels. - Demonstrated ability to contribute to high-quality research, evidenced by publications or scholarly outputs. - Experience in leading teaching and learning activities, including module design, delivery, and assessment. - Ability to collaborate effectively with senior faculty members and positively impact the academic community.,
Department Outreach | Customer Success & Sales Enablement Job posted on Oct 29, 2025 Employment type Permanent About Emeritus: Coordinator (Admissions and Administration) The Coordinator (Admissions and Administration) will play a key role in supporting the university’s operational, administrative, and admissions processes. The role involves close coordination with academic, administrative, and external stakeholders to ensure the smooth functioning of various university activities. Job Description Key Responsibilities: Coordinate and support end-to-end admissions processes including application management, document verification, communication with applicants, and scheduling interviews. Maintain and update admission data and ensure timely reporting to relevant departments. Provide administrative support in day-to-day university operations including logistics, scheduling, event management, and record keeping. Coordinate between different departments for smooth execution of academic and administrative activities. Ensure compliance with institutional policies and assist in preparing reports and documentation for audits or inspections. Assist in student onboarding, orientation programs, and maintaining student records. Manage communication with parents, students, and staff for operational and administrative matters. Skills & Qualifications: Bachelor’s degree in any discipline; Master’s degree preferred. 3–5 years of experience in university administration, admissions, or related roles. Strong communication and interpersonal skills. Ability to handle multiple tasks, prioritize effectively, and meet deadlines. Proficiency in MS Office and familiarity with student information systems or CRM tools. Attention to detail and strong organizational abilities. A collaborative approach and ability to work across teams. Customer service orientation with a problem-solving attitude. Ability to work independently with minimal supervision. Daskalos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Website to refer: https://mumbai.york.ac.uk/
Role Overview: As the IT Lead for Campus Infrastructure at Daskalos, you will be responsible for overseeing the end-to-end campus IT build-outs and steady-state operations. Your role will involve leading various technical aspects including networking, Wi-Fi, AV/classroom tech, security systems, identity/endpoints, and run-ops to ensure quality, adherence to timelines, and day-one readiness. Key Responsibilities: - Build & Commissioning: - Conduct site surveys, review HLD/LLD, coordinate MEP/fit-out, and produce BoM/BoQ deltas. - Oversee racks/IDF/MDF, structured cabling, labeling, certification, power supply, and environmental sensors. - Lead cutover planning, test plans/UAT, soak tests, and acceptance sign-offs. - Network, Wi-Fi & Security: - Deploy/operate L2/L3 switching, SD-WAN CPE, firewalls, VPNs, NAC, VLANs/QoS. - Validate Wi-Fi design, including heatmaps, AP placement, RF tuning, and capacity planning. - Implement segmentation, baseline hardening, and integrate with SIEM/NMS. - Classroom AV & Campus Systems: - Install/maintain classroom AV, lecture capture, room schedulers, and digital signage. - Coordinate access control, CCTV, VMS, and emergency paging integration with the IT network. - Identity, Endpoints & Services: - Build images, manage MDM/UEM, printers, and shared devices. - Support SSO and directory integrations with LMS/SIS/library systems. - Own backup/restore runbooks for campus services and participate in DR tests. - Operations, Quality & Vendors: - Run daily operations, monitoring, patching, capacity management, and asset updates. - Drive SLA reporting, problem analysis, and continuous improvement. - Direct partners on-site and manage deliveries, punchlists, and RMAs. - Produce clear documentation including as-builts, configs, diagrams, runbooks, and change records. Key Objectives (First 6-12 Months): - Commission day-one IT for assigned campus(es) on schedule and within budget. - Achieve 99.9% uptime for core services with a P1 MTTR of 60 minutes. - Validate 100% teaching-space Wi-Fi performance as per design specifications. - Establish ITIL-aligned operations, monitoring, and documentation. - Close build punchlists and audit findings within 30 days. Qualifications Required: - 6-10+ years of hands-on IT infrastructure experience with a greenfield campus or large office setup in India. - Deep technical expertise in networking, Wi-Fi, AV/Security, Identity/Endpoints, and Ops/Observability. - Strong ownership, initiative, and quality orientation with excellent documentation and communication skills. - Preferred certifications include CCNP/CCNA, CWNA/CWDP, ITIL Foundation, NSE4/PCNSA, MD-102, or VCP. - Bachelor's degree in Engineering/Computer Science or equivalent experience.,
Department Business Job posted on Nov 06, 2025 Employment type Permanent About University of Liverpool. India Campus The University of Liverpool, India Campus in Bangalore brings world-class UK higher education to India, offering globally recognised programmes that combine academic rigour with India’s dynamic professional landscape. Located in a vibrant technology and education hub, the campus provides an inclusive, research-led, and industry-connected learning environment, preparing students to thrive globally. As part of the University’s global network, it upholds the same academic standards and quality frameworks as the UK campus. Main Purpose of the Role: The Registrar serves as a senior administrative leader responsible for academic governance, regulatory compliance, quality assurance, and student records management at the University of Liverpool – Bangalore, India. The role ensures adherence to Indian regulatory frameworks and the University of Liverpool’s academic and administrative standards. As custodian of academic records and institutional policies, the Registrar acts as the key liaison with regulatory bodies, legal counsel, and university stakeholders, including parents and guardians on academic matters. This position also serves as a vital bridge between the University of Liverpool (UK) and the Bangalore Campus to ensure full alignment with UK quality and compliance requirements. Key Responsibilities Academic Administration Oversee student registration, records, examinations, certifications, and graduation processes. Safeguard the integrity and confidentiality of institutional data and academic documentation. Governance and Compliance Serve as Secretary to statutory academic bodies. Develop, implement, and review academic regulations and policies in line with national and University of Liverpool standards. Quality Assurance & Regulatory Compliance Lead quality assurance and institutional effectiveness initiatives. Ensure compliance with UGC, AICTE, NAAC, and other relevant bodies. Coordinate with the University of Liverpool (UK) on reporting, audits, and quality alignment. Student Compliance & Policy Enforce policies on conduct, integrity, attendance, and academic progression. Manage compliance tracking and resolve academic non-compliance issues. Resource Allocation & Operations Oversee academic timetabling, facilities use, and departmental workload distribution. Parent and Guardian Liaison Act as the main contact for academic queries from parents and guardians, ensuring confidentiality and professionalism. Policy, Risk & Legal Oversight Maintain academic policies and risk registers. Ensure legal compliance in collaboration with university counsel and external advisors. Support audits and inspections relating to academic integrity and institutional performance. Strategic Collaboration Work with academic leadership and operations to ensure institutional coherence. Contribute to strategic planning, programme development, and representation before regulatory and accreditation bodies. Qualifications & Skills A Ph.D. or Master’s degree in Education, Administration, or a related discipline from a recognized and reputable institution 15+ years of experience in academic administration, quality assurance, and faculty management. Expertise in university regulations, curriculum management, and accreditation processes . Strong leadership, strategic planning, and compliance management skills.