IT Lead Campus Infrastructure

Role Overview: As the IT Lead for Campus Infrastructure at Daskalos, you will be responsible for overseeing the end-to-end campus IT build-outs and steady-state operations. Your role will involve leading various technical aspects including networking, Wi-Fi, AV/classroom tech, security systems, identity/endpoints, and run-ops to ensure quality, adherence to timelines, and day-one readiness. Key Responsibilities: - Build & Commissioning: - Conduct site surveys, review HLD/LLD, coordinate MEP/fit-out, and produce BoM/BoQ deltas. - Oversee racks/IDF/MDF, structured cabling, labeling, certification, power supply, and environmental sensors. - Lead cutover planning, test plans/UAT, soak tests, and acceptance sign-offs. - Network, Wi-Fi & Security: - Deploy/operate L2/L3 switching, SD-WAN CPE, firewalls, VPNs, NAC, VLANs/QoS. - Validate Wi-Fi design, including heatmaps, AP placement, RF tuning, and capacity planning. - Implement segmentation, baseline hardening, and integrate with SIEM/NMS. - Classroom AV & Campus Systems: - Install/maintain classroom AV, lecture capture, room schedulers, and digital signage. - Coordinate access control, CCTV, VMS, and emergency paging integration with the IT network. - Identity, Endpoints & Services: - Build images, manage MDM/UEM, printers, and shared devices. - Support SSO and directory integrations with LMS/SIS/library systems. - Own backup/restore runbooks for campus services and participate in DR tests. - Operations, Quality & Vendors: - Run daily operations, monitoring, patching, capacity management, and asset updates. - Drive SLA reporting, problem analysis, and continuous improvement. - Direct partners on-site and manage deliveries, punchlists, and RMAs. - Produce clear documentation including as-builts, configs, diagrams, runbooks, and change records. Key Objectives (First 6-12 Months): - Commission day-one IT for assigned campus(es) on schedule and within budget. - Achieve 99.9% uptime for core services with a P1 MTTR of 60 minutes. - Validate 100% teaching-space Wi-Fi performance as per design specifications. - Establish ITIL-aligned operations, monitoring, and documentation. - Close build punchlists and audit findings within 30 days. Qualifications Required: - 6-10+ years of hands-on IT infrastructure experience with a greenfield campus or large office setup in India. - Deep technical expertise in networking, Wi-Fi, AV/Security, Identity/Endpoints, and Ops/Observability. - Strong ownership, initiative, and quality orientation with excellent documentation and communication skills. - Preferred certifications include CCNP/CCNA, CWNA/CWDP, ITIL Foundation, NSE4/PCNSA, MD-102, or VCP. - Bachelor's degree in Engineering/Computer Science or equivalent experience.,