Academic Counsellor

About Emeritus

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.

Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 300,000 individuals across 80+ countries.

Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,800 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. The company is backed by prominent investors including Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.

Job Description

Key Responsibilities:

• Build and manage the lead pipeline for multi-disciplinary education programs in collaboration with international universities with physical campuses in India.
• Provide in-depth and customized program information to prospective students via video calls, phone, and email.
• Counsel and follow up with interested students to drive conversions and ensure proper pipelining from the provided database.
• Maintain accurate and real-time updates of all student interactions and lead discussions in the CRM (Customer Relationship Management) system.

Skills & Qualifications:

• Proven track record in inside sales/consultative selling, consistently exceeding student acquisition targets.
• 2 years of professional experience in academic counselling with a strong focus on student engagement and conversions.
• Excellent verbal, written, and interpersonal communication skills, with the ability to actively listen and analyze student needs.
• Strong phone presence and ability to deliver high-quality online presentations through video calls.
• Advanced proficiency in Excel and Salesforce CRM, with strong data analysis capabilities.

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.