Posted:22 hours ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

  • Technical Support: Acting as first-line support for hardware and software issues via phone, email, or in person. This includes password resets, printer troubleshooting, and resolving minor software glitches.
  • System Maintenance: Assisting with the installation, configuration, and maintenance of computer systems, peripherals (printers, scanners), and applications.
  • Network & Infrastructure: Supporting the setup and configuration of network devices like routers and switches, and monitoring network performance.
  • Documentation: Creating and updating IT procedures, user guides, and internal knowledge base articles to improve troubleshooting workflows.
  • Security & Data Management: Monitoring antivirus updates, assisting with system backups, and participating in security protocols.
  • Project Assistance: Contributing to larger initiatives such as software deployments, cloud infrastructure management, or automation projects.
  • Required Qualifications & Skills Companies typically look for candidates currently enrolled in or recently graduated from a degree program in Information Technology, Computer Science, or a related field.
  • Technical Skills: Operating Systems: Proficiency in Windows, macOS, and sometimes Linux.
  • Software Tools: Familiarity with Microsoft Office Suite (Excel, Word, PowerPoint) and collaboration tools like SharePoint.
  • Networking Basics: Understanding of TCP/IP, DNS, and DHCP protocols.
  • Programming (Role-dependent): Basic knowledge of languages such as Python, Java, or C++ for development-focused internships.
  • Soft Skills: Problem-Solving: Ability to troubleshoot technical issues independently and logically.
  • Communication: Strong verbal and written skills for conveying technical information clearly to non-technical users.
  • Adaptability: Eagerness to learn new technologies quickly in a fast-paced environment.
  • Professional Benefits Mentorship: Interns work under experienced mentors who guide them through technical challenges and professional development.
  • Career Pipeline: Many organizations use internship programs as a primary pipeline for identifying and recruiting full-time entry-level employees.
  • Skill Development: Beyond technical expertise, interns build transferable skills in teamwork, time management, and customer service.
  • Hiring for freshers

Job Types: Full-time, Part-time, Permanent

Pay: ₹8,086.00 - ₹37,929.00 per month

Benefits:

  • Leave encashment
  • Work from home

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