IT Automation Specialist

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Job Summary:

We are seeking a skilled IT Automation Specialist to streamline and optimize our IT operations through effective automation solutions. The ideal candidate will be responsible for designing, implementing, and maintaining automation scripts, tools, and frameworks that enhance productivity, reduce manual intervention, and support scalability across IT systems and services.

Key Responsibilities:

Analyze current IT workflows, processes, and systems to identify opportunities for automation.

Develop, test, and deploy automation scripts and tools using technologies like PowerShell, Python, Ansible, Terraform, or Bash.

Implement and manage CI/CD pipelines to support DevOps practices.

Automate infrastructure provisioning, software deployment, configuration management, and monitoring processes.

Collaborate with cross-functional teams (DevOps, Network, Security, and Development) to understand automation needs.

Maintain and update documentation related to automated processes and workflows.

Monitor system performance and provide proactive solutions for system improvement.

Ensure all automation complies with security standards, change management, and best practices.

Troubleshoot issues related to automated systems and resolve in a timely manner.

Stay current with industry trends and emerging technologies in IT automation and DevOps.

Qualifications and Skills required:

Bachelor's degree in Computer Science, Information Technology, or a related field.

2+ years of experience in IT operations or system administration with a focus on automation.

Proficiency in scripting languages: PowerShell, Python, or Bash.

Experience with DevOps tools: Jenkins, Git, Docker, Kubernetes, Ansible, Terraform, etc.

Familiarity with cloud platforms like AWS, Azure, or Google Cloud.

Strong understanding of networking, server administration, and system security practices.

Excellent problem-solving skills and attention to detail.

Preferred:

Certifications such as AWS Certified DevOps Engineer, Microsoft Certified: Azure Administrator, or Red Hat Certified Engineer (RHCE).

Experience with ServiceNow or other ITSM tools for workflow automation.

Knowledge of Agile/Scrum methodology.

Soft Skills:

Strong analytical and communication skills.

Ability to work independently and as part of a team.

Time management and prioritization capabilities.

Willingness to learn and adapt in a fast-paced environment.