IT Administrator

• When compiling an IT Support job description, here is a selection of duties to include Install, upgrade, support and troubleshoot Windows OS, Microsoft Office and any other authorised desktop applications.
• Working experience in installing, configuring and troubleshooting UNIX /Linux based environments Install, upgrade, support and troubleshoot for printers, computer hardware, and any other authorised peripheral equipments.
• Troubleshooting network connectivity in a LAN/WAN environment Requesting and coordinating vendor support Customize desktop hardware to meet user specifications and site standards.

Responsible for the daily/weekly/monthly basis system backup

• Familiarity with remote desktop applications and help desk software (e.g. AnyDesk, TeamViewer).
• Maintains I.T. records and tracking for the area of responsibility.
• Specialized technologies, such as applications, tools, systems and databases.
• Data and network security, backup and data recovery.
• Ability to provide step-by-step technical help, both written and verbal.
• Install, configure, test and maintain middleware web services, database services, and application software and management tools.
• Install, upgrade, support and troubleshoot Web Server related problems running on IIS, Apache, etc.
• Experience with FTP, FTPS, SFTP software.
• Great problem-solving skills with the ability to see the challenge through.
• Excellent problem-solving and communication skill hands-on experience/expertise in virtualization.
• Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus.
• Experience in designing, implementing and updating IT policies.
• Experience in drafting IT documentation.
• Creating presentation and POC for new IT projects.
• Review, analyse to perform downtime maintenance.
• Perform fit-gap analysis in IT.
• Understanding of IT and data security.

Job Requirement

• Candidate having experience of more than 7 years.
• Good knowledge in networking, L1 troubleshooting, Servers, Firewall, different OS.
• Hands-on experience with Windows/Linux/Mac OS environments.
• Good understanding of computer systems, mobile devices and other tech products.
• Ability to diagnose and troubleshoot basic technical issues.
• Familiarity with remote desktop applications and help desk software (e.g. AnyDesk, TeamViewer).
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• BE/BTech degree in Information Technology, Computer Science or relevant field.
• Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus.