Job
Description
Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview We are seeking a detail-oriented and experienced International Pay Services Specialist to support and manage payroll operations across the International (APAC, EMEA, LatAM, NorAM) regions. The ideal candidate will possess hands-on experience with Workday, strong vendor management capabilities, and in-depth knowledge of statutory compliance and payroll processes in multiple countries. This role involves close collaboration with HR, Finance, external Payroll Service Providers (PSPs), and employees to ensure accurate, timely payroll processing and responsive service delivery. Key Responsibilities Oversee end-to-end payroll processing for assigned international locations (e.g., Australia, UK, India, France, and so on), ensuring compliance with local legislation and internal policies. Serve as the primary point of contact for external payroll vendors/ PSPs; monitor service delivery, adherence to SLAs, and accuracy of payroll calculations and reports. Leverage Workday to validate payroll inputs and outputs, troubleshoot discrepancies, and support system updates, testing, and enhancements. Partner with HR and Finance teams to collect, validate, and reconcile payroll data, including new hires, terminations, bonuses, one-time payments, salary adjustments, and benefits. Respond to employee payroll-related queries via the Workday ticketing system, ensuring timely, accurate, and professional resolution within SLA. Conduct monthly payroll reconciliations and support internal and external audits, maintaining appropriate documentation and controls. Maintain up-to-date payroll process documentation for each country; ensure alignment with internal controls and compliance standards. Ensure compliance with statutory tax regulations, government filings, and reporting obligations in collaboration with PSPs and internal stakeholders. Identify and implement process improvements to enhance payroll accuracy, efficiency, and scalability. Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
