Job
Description
We are seeking a detail-oriented and experienced International Pay Services Specialist to support and manage payroll operations across the International (APAC, EMEA, LatAM, NorAM) regions. The ideal candidate will possess hands-on experience with Workday, strong vendor management capabilities, and in-depth knowledge of statutory compliance and payroll processes in multiple countries. This role involves close collaboration with HR, Finance, external Payroll Service Providers (PSPs), and employees to ensure accurate, timely payroll processing and responsive service delivery. Key Responsibilities Oversee end-to-end payroll processing for assigned international locations (e.g., Australia, UK, India, France, and so on), ensuring compliance with local legislation and internal policies. Serve as the primary point of contact for external payroll vendors/ PSPs; monitor service delivery, adherence to SLAs, and accuracy of payroll calculations and reports. Leverage Workday to validate payroll inputs and outputs, troubleshoot discrepancies, and support system updates, testing, and enhancements. Partner with HR and Finance teams to collect, validate, and reconcile payroll data, including new hires, terminations, bonuses, one-time payments, salary adjustments, and benefits. Respond to employee payroll-related queries via the Workday ticketing system, ensuring timely, accurate, and professional resolution within SLA. Conduct monthly payroll reconciliations and support internal and external audits, maintaining appropriate documentation and controls. Maintain up-to-date payroll process documentation for each country; ensure alignment with internal controls and compliance standards. Ensure compliance with statutory tax regulations, government filings, and reporting obligations in collaboration with PSPs and internal stakeholders. Identify and implement process improvements to enhance payroll accuracy, efficiency, and scalability.
