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Intern - CRM

Intern - CRM

tata group tata cliq

0 - 3 years

4 - 8 Lacs

Mumbai Mumbai Suburban

Posted:3 months ago| Platform:

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Skills Required

customer relationship customer management customer service customer engagement customer care market research customer retention sales customer support marketing marketing initiatives customer handling retention crm communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assist in developing and executing CRM and retention marketing initiatives for Tata CLiQ . Focus on customer engagement, satisfaction, and fostering long-term relationships through targeted content and communication. Deliverables: Customer Segmentation: Collaborate on identifying and segmenting customer groups for personalized communication. Coordinate strategies to help drive traffic and customer retention. Work on set up of remarketing and customer lifecycle management project. Market research and competitors analysis and benchmarking. Measure of Success: Customer Retention Rate: Evaluate

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Intern - CRM