Mumbai, Mumbai Suburban
INR 9.0 - 13.0 Lacs P.A.
Work from Office
Full Time
tata group tata cliq is looking for Intern - Category to join our dynamic team and embark on a rewarding career journey Assist in various tasks and projects as assigned. Conduct research and gather information. Support team members with administrative duties. Participate in meetings and contribute ideas. Learn about industry practices and company operations. Strong analytical skills with proficiency in Excel or Google Sheets. Detail-oriented with a keen eye for catalog accuracy and aesthetics. Good communication and coordination abilities for vendor and team interactions.
Mumbai, Mumbai Suburban
INR 4.0 - 7.0 Lacs P.A.
Work from Office
Full Time
1. Assisting with Design Processes Organizedesign files, maintain design libraries of different images created in AI andorganizing folder s , and ensure proper documentation Support in creating mood boards, trend reports, and presentations. 2. Digital Asset Creation Create digital assets for the platform, including banners, email marketing, and everything that is required for the TATA CLIQ FASHION app. Assist in editing and retouching photos /images. Skills QualitiesNeeded Proficiency in design software like figma, Adobe Creative Suite (Photoshop, Illustrator, InDesign). Knowledge of Ai softwares in design Strong creative and aesthetic sense. Knowledge of fashion trends and e-commerce operations. Effective communication and collaboration skills. Time management and organizational abilities. Measure of Success Themeasure of success depends on their performance, contributions to the team, andpersonal growth. Key indicators are Positive attitude Quality of work Learning and growth Innovation and creativity Time management Collaboration and teamwork
Mumbai, Mumbai Suburban
INR 12.0 - 16.0 Lacs P.A.
Work from Office
Full Time
We are seeking a highly motivated and experienced Manager for our Customer Retention Loyalty team. The ideal candidate will have a strong background in managing loyalty programs, with hands-on experience in analytical tools and data modeling. Preference will be given to candidates with experience in the e-commerce fashion domain. Key Responsibilities: Develop and execute customer retention strategies to increase customer loyalty and lifetime value. Manage and optimize loyalty programs, ensuring they align with business objectives and customer needs. Define, track, and achieve KPIs including customer frequency, AOV, revenue contribution, engagement, and retention across different cohorts. Drive automation of the loyalty program, ensuring operational efficiency and scalability. Conduct periodic audits of the loyalty program, including communications, earning and burning mechanisms, and overall functionality. Make the loyalty program self-sustaining by building monetization opportunities that generate revenue to fund loyalty rewards and benefits. Design and manage customer journeys across the platform, enhancing the loyalty experience at each touchpoint. Build and oversee end-to-end communication flows tailored to customer segments and lifecycle stages. Collaborate with internal stakeholders (marketing, product, tech, finance) and external partners to develop and execute special loyalty campaigns and initiatives. Introduce new loyalty services and member benefits aligned with evolving customer expectations. Ensure seamless operational processes for program execution, benefit redemption, customer support, and partner coordination. Analyze customer data to identify trends, behaviors, and opportunities for improving retention and loyalty. Utilize analytical tools and data modeling techniques to measure program effectiveness and optimize performance. Conduct market research to stay updated on industry trends and best practices in customer retention and loyalty. Prepare and present reports on retention performance, insights, and recommendations to senior management. Qualifications: Bachelors degree in Marketing, Business Administration, or a related field. Masters degree is a plus. 8 years+ of experience in customer retention and loyalty management, preferably in the e-commerce fashion domain. Proven track record of managing successful loyalty programs. Strong analytical skills with hands-on experience in tools like SQL, Excel, and Tableau. Excellent communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously. Strong problem-solving skills and attention to detail. Why Join Us: Be part of a dynamic and innovative team at one of Indias top e-commerce platforms. Opportunity to work on cutting-edge projects and make a significant impact on the business. Competitive salary and benefits package. A collaborative and inclusive work environment that values diversity
Mumbai, Mumbai Suburban
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
We are seeking a dynamic Assistant Manager for CRM & Retention to join our Retention Marketing team This role is pivotal in driving innovation and executing data-driven CRM strategies across our portfolio of apps—Tata Cliq, Tata Cliq Luxury, and Tata Cliq Beauty The ideal candidate will combine strong marketing acumen with technical expertise to deploy innovative retention strategies and optimize communication channels such as push notifications, SMS, WhatsApp, in-app notifications, and email In this role, you will be responsible for driving new customer engagement tactics, improving existing campaigns, and collaborating with cross-functional teams to enhance our CRM platform’s capabilities to meet ambitious revenue and retention targets Key Responsibilities: Innovative Marketing Strategies: Lead and implement cutting-edge CRM strategies that enhance customer engagement across multiple digital channels (Push Notifications, SMS, WhatsApp, In-App notifications, Email). Channel Optimization & Innovation: Explore new technologies, integrate advanced features (e.g., colored background push notifications, rich SMS, dynamic recommendations), and optimize cross-sell/upsell journeys to improve engagement and conversion rates. Collaboration with Tech Teams: Work closely with the tech and product teams to create new campaign triggers, manage data requirements, and implement system upgrades. CRM Platform Ownership: Manage the CRM platform’s performance, ensuring data integrity, tool capability, and overall sustainability. Continuously look for improvements in workflows, journeys, and tools. Campaign Development & Execution: Develop and execute innovative campaigns and customer journeys designed to increase Click-Through Rates and Conversion Rates. Benchmarking & Research: Stay ahead of industry trends by conducting primary and secondary research, benchmarking best practices, and applying insights to improve CRM efforts at Tata Cliq. Analytics & Reporting: Track KPIs, measure the success of CRM campaigns, and evaluate the impact of new initiatives. Provide actionable insights to optimize performance across campaigns. Stakeholder Management: Build strong relationships with cross-functional teams (Tech, Product, Third-Party Vendors) to ensure alignment and smooth execution of CRM initiatives. Requirements: 2-3 years of experience in CRM, Retention Marketing, or Analytics. Hands-on experience with CRM tools such as CleverTap, WebEngage, MoEngage, Netcore, AppsFlyer, HubSpot, or similar platforms. Strong understanding of campaign delivery processes and the ability to interpret campaign data to drive actionable insights. Proven track record of successfully managing and optimizing multi-channel CRM campaigns (Push, SMS, Email, WhatsApp, In-App). Ability to innovate and think outside the box when designing marketing strategies. Strong stakeholder management skills, with the ability to collaborate effectively across teams and negotiate with tech, product, and third-party vendors. Excellent communication skills, with the ability to present complex findings in a clear and actionable manner. Desired Skills: A passion for customer engagement and retention. Knowledge of the latest trends in CRM and digital marketing. Data-driven mindset with a focus on continuous optimization and performance improvement. Familiarity with e-commerce platforms and digital marketing tools.
Mumbai, Mumbai Suburban
INR 7.0 - 11.0 Lacs P.A.
Work from Office
Full Time
Tata CLiQs site marketing team is looking for a motivated, customer-obsessed Merchandiser, who will be managing timely refresh of content on site/app to provide an engaging shopping experience for Tata CLiQs visitors/shoppers. The successful candidate will be responsible for planning and executing best in class merchandising strategies. The right candidate will demonstrate a keen understanding of managing, executing, allocating work, sound business sense and understanding of online, tech business and a knack for getting things done. Key Responsibilities: Own end to end process of daily/weekly/monthly/yearly website/App assets, category stores, Brand stores, Hybrids, Mini stores, and Strategic stores. Responsible for merchandising strategies and refresh assets for all small and big sale events as per commercial calendar Maintain relationships with Brands, Creation maintenance of online Brand stores on our website. Own design, scheduling, and creation of new stores to drive CTRs and customer engagement. Partner with product, technology and UI-UX teams to build a roadmap and execute projects that lead to increased engagement from active customers as well as lapsed customers. Partner closely with cross functional business, planning and design teams and own the daily timely and error free refresh of homepage, category stores and brand store, and thematic stores across all channels. Partner with technology and product teams to enable increased automation of across tools, targeting, reporting and channel platform strategies across channels. Build and maintain the performance report of team members. Manage teams workload and ensure timely and error free refresh of merchandising properties. Build, maintain, analyse, and communicate channel wise merchandising properties performance reports. Recommend and implement optimizations based on learnings and insights. Basic Qualification: Graduation/Masters Strong organizational and communication skills, with proven ability to handle multiple projects and deliver results. Ability to prioritize workload and deliver results against multiple deadlines in a fast-paced setting. Marketing experience focused on building and designing digital content campaigns. Excellent verbal and written communication skills Preferred Qualification: MBA from reputed institute. Understanding of HTML, XML, and Excel skills with an understanding of web development Entrepreneurial and creative spirit, ability to try different things with minimal direction. Experience with web/mobile analytics programs i.e., Site Catalyst, Google Analytics, and quick learner. Relevant merchandising experience in an ecommerce firm like Amazon, Flipkart and Myntra
Mumbai, Mumbai Suburban
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
An SEO Executive job description typically involves developing and implementing strategies to improve a website's visibility and organic traffic on search engines, including keyword research, on-page optimization, and link building. Key Responsibilities: SEO Strategy Development and Execution: Develop and implement effective SEO strategies to improve website rankings and drive organic traffic. Conduct keyword research and analysis to identify relevant keywords and phrases. Optimize website content and structure for search engines. Implement on-page SEO techniques, such as optimizing meta descriptions, titles, and headings. Develop and implement link-building strategies to increase website authority and visibility. Website Audits and Analysis: Perform regular website audits to identify technical issues and areas for improvement. Monitor and analyze website traffic and user behavior using analytics tools (e.g., Google Analytics). Track SEO performance metrics and identify areas for optimization. Content Strategy and Creation: Work with content teams to develop SEO-friendly content strategies. Provide guidance and support to content creators on SEO best practices. Collaboration and Communication: Collaborate with web development and marketing teams to ensure SEO best practices are implemented. Communicate SEO strategies and results to stakeholders. Staying Updated: Stay up-to-date with the latest SEO trends and best practices. Continuously learn and adapt to changes in search engine algorithms. Skills and Qualifications: Strong analytical skills: Ability to analyze data and identify trends. Excellent communication skills: Ability to communicate SEO strategies and results effectively. Knowledge of SEO tools and techniques: Familiarity with tools like Google Analytics, Google Search Console, and other SEO tools. Understanding of search engine algorithms: Knowledge of how search engines work and how to optimize websites for them. Experience with content creation and optimization: Ability to create and optimize content for search engines. Experience with link building: Knowledge of effective link-building strategies. Bachelor's degree in a related field (e.g., marketing, communications) is often preferred . As an ASO Executive, you will be responsible for optimizing mobile app visibility and performance in app stores through keyword research, listing optimization, and data analysis to drive organic downloads and user engagement. Here's a more detailed breakdown of the role: Keyword Research and Strategy: Conduct thorough keyword research to identify relevant and high-performing keywords for app listings. Develop and implement ASO strategies based on keyword analysis and competitor research. Continuously update keywords and ASO strategies based on trends, seasonality, and competitor actions. App Store Listing Optimization: Optimize app titles, descriptions, and metadata using relevant keywords. Collaborate with design teams to create visually appealing and engaging app store creatives. Ensure app listings are optimized for different languages and regions. Data Analysis and Reporting: Monitor and track app store rankings, downloads, and other key metrics. Analyze app performance data to identify areas for improvement and optimize ASO efforts. Provide regular performance reports and insights to stakeholders. Competitor Analysis: Conduct regular competitor analysis to identify best practices and opportunities for improvement. Stay up-to-date on industry trends and best practices in ASO. Collaboration: Collaborate with product, marketing, and design teams to ensure ASO efforts align with overall business goals. Work with data analytics teams to establish user journey funnels. Tools and Technologies: Familiarity with ASO tools and platforms (e.g., AppTweak, AppAnnie, App Radar). Experience with data analysis and reporting tools. Skills and Qualifications: Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Experience with keyword research and ASO strategies. Familiarity with app store optimization best practices. Ability to work independently and as part of a team. Strong understanding of mobile user acquisition and marketing. Proficiency in data analysis and reporting tools. Experience with ASO tools and platforms (e.g., AppTweak, AppAnnie, App Radar). Good understanding of SEO principles.
Mumbai, Mumbai Suburban
INR 8.0 - 12.0 Lacs P.A.
Work from Office
Full Time
We are seeking a highly motivated and results-oriented Sales Team Member to join our team. The ideal candidate will be passionate about luxury watches + Jewellery and possess a strong drive to exceed sales targets. This role focuses on delivering exceptional customer service while maximizing sales performance through effective product knowledge and sales techniques. You will be responsible for driving sales, converting leads, and contributing to the overall success of the platform / brand. Responsibilities : Provide exceptional customer service and build rapport with clients. Present and demonstrate luxury watches and jewellery , highlighting their features and benefits. Achieve and exceed individual sales targets. Proactively identify and convert sales leads. Maintain a thorough understanding of all watch models and product knowledge. Process sales transactions accurately and efficiently. Contribute to a positive and collaborative team environment. Collaborate with internal and external teams. Pursue personal development goals to enhance sales and product knowledge. Performance Metrics: Total Value of Product Sold – GMV / NMV and Units Lead Conversion (Efficiency) Qualifications: Proven experience in sales, preferably in a luxury retail environment. Strong understanding of sales principles and techniques. Excellent communication and interpersonal skills. Ability to build and maintain client relationships. Strong attention to detail and organizational skills. Passion for luxury watches and jewellery and a willingness to learn. High school Diploma or equivalent (Bachelor's degree preferred) Working knowledge of Excel , PPT and IT systems 4 to 6 Years of minimum experience required.
Mumbai, Mumbai Suburban
INR 25.0 - 30.0 Lacs P.A.
Work from Office
Full Time
1. Develop and implement category revenue and margin plans consistent with the overall category targets and budgeting. 2. Lead research on category trends , Indian designer space competition for this category to make in-roads for sustained YOY growth for present future. 3. Drive brand/ Designer relationships around supply, exclusives on marketplace and SOR business model. Also, drive brand negotiations on terms of trade, incentives, consumer offers, site monetization etc. 4. Category knowledge of Consumers from Luxury brands in Watches , HOME AND Eyewear space . 5. Knowledge of demand side of the online business, traffic trends, various channels and cost/revenue parameters attached to it. 6. Apt analytical skills. Exceeds in data crunching data drive decisions to drive growth of this Indi luxe segment. 7. Improve customer experience, both pre-purchase and post-purchase. Work on cross-functional projects that improve metrics of customer funnel, improve delivery experience for customers. 8. Guide and develop a team of direct reporting category managers and indirect reporting seller account managers. 9. Work closely with Product, Marketing, Finance and Supply Chain teams to deliver top-line, bottom line and customer experience KRAs. Role Responsibilities: GM Category is a PL leadership role responsible to lead the strategy, planning execution. The position drives establishing the strategy, merchandise planning, system build out, new projects and partnerships necessary to grow the business. To maintain the expected Seller-wise efficiency on each of the parameters of the operation like returns, Cancellations, RTOs, O2S/O2D, etc, improve CTRs, RPV. O2S being the most important driver in MTO space A. Business strategy: 1. Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc. 2. Know the customer: Understand connected customer behaviour, develop new customer insights. 3. Know the competition: Understand on-line and off-line players. React as and when necessary, in an appropriate manner. 4. Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required. B. Merchandising and Sales strategy : 1. Own value proposition for Domestic and International market of Eyewear, Watches and Homes. Pricing strategy based on market potential, consumer insights, margins, competition, etc. 2. Navigate discovery to acquire customers from existing established businesses , and ensure conversion Partner network management operations. 3. Lead a partner/brand-relations team to identify strategic partnerships, negotiate better terms of trade and deals. 4. Put in processes metrics to scale the business 5. Use technology to scale operations and expand selection C. People leadership: 1. Provide leadership to the current teams of Category Managers. 2. Grow, retain, and groom a competitive team to deliver across functions. 3. Set goals, define KPIs and ensure team tracks effectively towards goals Skillsets Required: 1. Entrepreneurial mindset: Build/test/learn fast iteratively. Rapid execution/hands-on mindset. 2. Passion for Designer space in India , product , curation for ecommerce, experience building scaling strong categories. 3. Comfortable with hands-on day-to-day management of tasks, resolution of problems and issues and experience in implementing action plans to meet objectives. 4. Equally comfortable in generating a 3/5-year strategic vision and a weekly sales report. 5. India Retail insights: Understanding of the rapidly evolving retail/E-tail space in designer wear and home category , and the go-to-market strategies. Find opportunities and prioritize based on size, internal capabilities, etc. 6. Growth Mindset: Able to quickly learn and adapt. Play a key role in business innovation and growth strategy. Behavioural skills: 1. Strategic thinker balanced with being detail oriented. Must possess the ability to switch between execution and strategy mode most effortlessly. 2. High energy with strong and charismatic communication skills. 3. Ability to prioritize and cope with competing demands. Must possess a sense of urgency and excellent execution and project management skills. 4. Inquisitive and analytical mind; out-of-the-box thinking; bring a creative perspective to business problems applying functional expertise, business understanding and common sense. 5. Thrive in fast-changing environments and ambiguity while being execution-oriented, hands-on, pragmatic and focused on results. 6. Collaborative and able to build a work environment that promotes teamwork, partnership, recognition, and mutual respect. 7. Highest level of integrity and exceptional professionalism. Experience and Education: 1. Postgraduate, with over 9+ plus years work experience. 2. Proven experience in building and scaling Luxury categories in an online marketplace. Experience in scaling Watches, Eyewear and Homes category is a plus. 3. Demonstrated experience and exposure to growing teams in start-ups that have scaled significantly. 4. Should have strong analytic and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
Mumbai, Mumbai Suburban
INR 10.0 - 15.0 Lacs P.A.
Work from Office
Full Time
“ssistant Category Manager for Apparel” at TATA CLiQ will work very closely with Category Managers and Heads and co-own the responsibility with the growth, P&L and customer experience of the category they have been assigned to. Key roles and responsibilities include: Assist in building & executing the Category and Brand Strategy: Develop 1-Year/3-Year growth, efficiency, profitability & customer experience strategy along with weekly/monthly execution plans. This would necessitate working closely with internal cross-functional stakeholders across Marketing, Site merchandising, Operations, Analytics and Product teams as well as building & maintaining excellent relationships with the relevant brands/sellers. . Fostering Brand relationships through ensuring business plans, performance reviews, creating marketing plans with marketing teams, customer journey enhancement with brand support like offer planning. . Understanding of ecommerce funnel in terms of traffic, cart additions, conversions etc. so that timely interventions could be suggested. Demand generation: Work with marketing teams (TATA CLiQ and brand) to come up with innovative promotions as well as to get support for marketing campaigns from brands. . Keeping up to date with the latest trends of the category, sub categories and top brands as per in-market trends, global trends, social events and seasonality. Candidate should have a good sense of picking out trends and well versed with fashion communication to demonstrate the trend reports to the internal stakeholders. Listening to the voice of customer: Gather actionable insights from various sources where customers share feedback (quantitative and qualitative), e.g.: NPS surveys, customer service calls, return reasons, size chart recommendations with the eventual objective of delighting customers during each step of the order journey. Skillsets Strong bias for action alongside strong interpersonal, communication, and collaboration skills. . Trend spotting and Fashion communication. Ownership to drive necessary initiatives end-to-end and ability to manage multiple, competing priorities simultaneously. Advanced proficiency with MS PowerPoint, MS Excel (SQL preferred) Strong analytical skills with proven ability to interpret data and link category management data to retailer/business scenarios Excellent written and verbal communication skills Qualifications 2+ years of relevant category management experience . MBA Or Fashion Retail Management Experience in the apparel category is preferred . NIFT / Fashion School (MFM preferred)
Mumbai, Mumbai Suburban
INR 4.0 - 8.0 Lacs P.A.
Work from Office
Full Time
Assist in developing and executing CRM and retention marketing initiatives for Tata CLiQ . Focus on customer engagement, satisfaction, and fostering long-term relationships through targeted content and communication. Deliverables: Customer Segmentation: Collaborate on identifying and segmenting customer groups for personalized communication. Coordinate strategies to help drive traffic and customer retention. Work on set up of remarketing and customer lifecycle management project. Market research and competitors analysis and benchmarking. Measure of Success: Customer Retention Rate: Evaluate
Mumbai, Mumbai Suburban
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
As a Full Stack Developer Intern at Tata CLiQ , you will contribute to both front-end and back-end development, helping to build and optimize our e-commerce platform. This role involves hands-on learning and application of modern web technologies, enabling you to work across the entire development lifecycle. You will collaborate closely with cross-functional teams including product, design, and analytics to deliver features that improve the customer experience and drive business growth. Key Responsibilities End-to-End Development - Work on both the client side (front-end) and server side (back-end) of applications, ensuring seamless integration and optimal performance. Front-End Implementation - Assist in creating responsive user interfaces using HTML, CSS, and JavaScript libraries or frameworks. Collaborate with the design team to maintain brand consistency. Back-End Integration - Develop and maintain server-side logic, APIs, and database structures. Help optimize data flow and ensure robust, scalable application architecture. Collaboration Code Review - Participate in daily stand-ups and code reviews. Work with senior developers to follow best practices and maintain coding standards. Testing Debugging - Write and maintain unit, integration, and end-to-end tests. Troubleshoot issues and assist in improving application reliability and performance.
Mumbai, Mumbai Suburban
INR 13.0 - 18.0 Lacs P.A.
Work from Office
Full Time
Business Development- Seller/Brand Onboarding, Selection/Assortment Improvement. Relationship Management- Maintain terms with Key internal Stakeholders, Brands Sellers. Analysing sales figures and forecasting future sales demand. (Daily/ Weekly) Managing Marketplace monthly Sales Plan. Category Understanding- 360-degree view and understanding of the category. Customer NPS- Manage Customer NPS by delivering high-quality products and experiences. Monitoring, and improving operational Matrix-like O2S, EDD and perfect order and seller performance. Analyse Event and Non-Event Sales Data, Forecast and Plan, for Future Demand. Close BAU and event pricing and support for DOD and other weekly sales properties. Negotiation with Vendors for Key tie-ups and additional support for Inventory Business. Maintain an optimum level of inventory from the sellers at multiple locations. Follow up with sellers to ensure healthy inventory fill ratio. Manage and meet top-line targets for the assigned accounts. Coordinate with Promotion Ops, Finance, Operations, Logistics Stakeholders. Skillset Required: 1-3 years of experience in E-commerce Business Roles. Strong at data-driven decision-making. Strong Follow up skills with internal and external stakeholders Strong experience of task management and handling competing priorities. Software Skill Required: MS office (MS Excel, PowerPoint) Very good / Strong Basic Understanding of ERP/Seller portal Jira / Fresh Service (Any ticket raising Portal experience)
Mumbai, Mumbai Suburban
INR 6.0 - 10.0 Lacs P.A.
Work from Office
Full Time
Own, execute and drive the CRM campaigns (Push Notifications, Email, SMS, in app & Browser Notifications, Whatsapp ) to drive channel revenue and visits. KEY DELIVERABLES: Creation, testing and delivery of campaigns for Push and Browser Notifications, email, SMS & other own media channels. CRM Channel planning for Push Notifications, Email, SMS, Browser Notification Identifying and driving improvement projects for CTR, and campaign efficiency Co-ordination with creative team to get copy and creatives done as per schedule Create automated campaigns by building workflows, data rules and the data creation on redshift, creating schemas and workflows on Campaign Management Platform. Build workflows to create and maintain reports for campaign performance. DESIRABLE SKILLS: Essential Attributes Teamwork, Communication and Interpersonal Skills, Analytical Skills, Dependability and a Strong Work Ethic, Adaptability and Flexibility Data handling on Excel and preferably on Redshift Experience in category/marketing planning and execution. Desired Attributes Understanding about Email Marketing, Push Notifications and other CRM channels Basic understanding about segmentation & marketing
Mumbai, Mumbai Suburban
INR 10.0 - 14.0 Lacs P.A.
Work from Office
Full Time
We are seeking a highly motivated Assistant Category Manager to support the growth and management of the Home category on our platform. The role involves owning business targets, working cross-functionally, managing brand relationships, ensuring site merchandising hygiene, and driving operational efficiency. Key Responsibilities : 1. Target Achievement Growth Drive topline and bottom-line sales for the category. Monitor and improve conversion rates. Regularly track performance against targets and identify growth opportunities. 2. Marketing Income Ensure achievement of monthly marketing income targets. Track brand contributions (e.g., coupons, offers) and align with internal marketing initiatives. 3. Brand Relationship Management Maintain consistent communication with partner brands. Share data-driven insights and performance updates. Coordinate for brand queries, catalog updates, launches, and events. 4. Site Merchandising Conduct continuous QC of site listings. Ensure timely and accurate corrections. Optimize navigation and visibility by creating and refreshing key landing pages. 5. Collaboration Liaise with cross-functional teams (Marketing, Ops, Finance, Tech, Content, etc.) to execute tasks effectively. Ensure timely communication and follow-ups for business execution. 6. Daily Seller Operations Monitor order fulfilment and delivery timelines. Troubleshoot price/listing issues and coordinate with seller/warehouse teams to ensure smooth operations. Key Skills Required : Strong analytical and problem-solving skills Excellent communication and stakeholder management Detail-oriented with an eye for site hygiene and merchandising Proficiency in Excel, data dashboards, and e-commerce tools Ability to multitask and work in a fast-paced environment Qualification : Graduate/Postgraduate in Business, Marketing, or related field 24 years of relevant experience in category management/e-commerce/retail
Mumbai, Mumbai Suburban
INR 13.0 - 18.0 Lacs P.A.
Work from Office
Full Time
Fluency of Ideas The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). Oral Expression The ability to communicate information and ideas in speaking so others will understand. Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense. Written Comprehension The ability to read and understand information and ideas presented in writing. Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences. Required Work Experience : Senior Category Manager Degree : Master of Business Administration - MBA | Bachelor of Business Administration - BBA | Master of Commerce - MCom | Bachelor of Commerce - BCom Required Knowledge : English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. Economics and Accounting Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. Required Skills : Advertising, Promotion, Communication, Interpersonal Skills, Organizational Skills Primary Responsibility : Evaluate the look and feel of websites used in campaigns or layouts, which are sketches or plans for an advertisement Meet with clients to provide marketing or technical advice Initiate market research studies and analyze their findings to understand customer and market opportunities for businesses Develop pricing strategies for products or services marketed to the target customers of a firm
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