Assistant Category Manager - Luxury

Job Description

“ssistant Category Manager for Apparel” at TATA CLiQ will work very closely with Category Managers and Heads and co-own the responsibility with the growth, P&L and customer experience of the category they have been assigned to. Key roles and responsibilities include: Assist in building & executing the Category and Brand Strategy: Develop 1-Year/3-Year growth, efficiency, profitability & customer experience strategy along with weekly/monthly execution plans. This would necessitate working closely with internal cross-functional stakeholders across Marketing, Site merchandising, Operations, Analytics and Product teams as well as building & maintaining excellent relationships with the relevant brands/sellers. . Fostering Brand relationships through ensuring business plans, performance reviews, creating marketing plans with marketing teams, customer journey enhancement with brand support like offer planning. . Understanding of ecommerce funnel in terms of traffic, cart additions, conversions etc. so that timely interventions could be suggested. Demand generation: Work with marketing teams (TATA CLiQ and brand) to come up with innovative promotions as well as to get support for marketing campaigns from brands. . Keeping up to date with the latest trends of the category, sub categories and top brands as per in-market trends, global trends, social events and seasonality. Candidate should have a good sense of picking out trends and well versed with fashion communication to demonstrate the trend reports to the internal stakeholders. Listening to the voice of customer: Gather actionable insights from various sources where customers share feedback (quantitative and qualitative), e.g.: NPS surveys, customer service calls, return reasons, size chart recommendations with the eventual objective of delighting customers during each step of the order journey. Skillsets Strong bias for action alongside strong interpersonal, communication, and collaboration skills. . Trend spotting and Fashion communication. Ownership to drive necessary initiatives end-to-end and ability to manage multiple, competing priorities simultaneously. Advanced proficiency with MS PowerPoint, MS Excel (SQL preferred) Strong analytical skills with proven ability to interpret data and link category management data to retailer/business scenarios Excellent written and verbal communication skills Qualifications 2+ years of relevant category management experience . MBA Or Fashion Retail Management Experience in the apparel category is preferred . NIFT / Fashion School (MFM preferred)