About Tata CLiQ: Tata CLiQ is India's leading e-commerce platform, known for offering a wide range of fashion, electronics, and lifestyle products. We are committed to providing our customers with a seamless shopping experience, ensuring satisfaction through innovative solutions and exceptional service. Role Overview: We are seeking a highly motivated and experienced Manager for our Customer Retention & Loyalty team. The ideal candidate will have a strong background in managing loyalty programs, with hands-on experience in analytical tools and data modeling. Preference will be given to candidates with experience in the e-commerce fashion domain. Key Responsibilities: Develop and execute customer retention strategies to increase customer loyalty and lifetime value. Manage and optimize loyalty programs, ensuring they align with business objectives and customer needs. Define, track, and achieve KPIs including customer frequency, AOV, revenue contribution, engagement, and retention across different cohorts. Drive automation of the loyalty program, ensuring operational efficiency and scalability. Conduct periodic audits of the loyalty program, including communications, earning and burning mechanisms, and overall functionality. Make the loyalty program self-sustaining by building monetization opportunities that generate revenue to fund loyalty rewards and benefits. Design and manage customer journeys across the platform, enhancing the loyalty experience at each touchpoint. Build and oversee end-to-end communication flows tailored to customer segments and lifecycle stages. Collaborate with internal stakeholders (marketing, product, tech, finance) and external partners to develop and execute special loyalty campaigns and initiatives. Introduce new loyalty services and member benefits aligned with evolving customer expectations. Ensure seamless operational processes for program execution, benefit redemption, customer support, and partner coordination. Analyze customer data to identify trends, behaviors, and opportunities for improving retention and loyalty. Utilize analytical tools and data modeling techniques to measure program effectiveness and optimize performance. Conduct market research to stay updated on industry trends and best practices in customer retention and loyalty. Prepare and present reports on retention performance, insights, and recommendations to senior management. Qualifications: Bachelor’s degree in Marketing, Business Administration, or a related field. Master’s degree is a plus. 8 years+ of experience in customer retention and loyalty management, preferably in the e-commerce fashion domain. Proven track record of managing successful loyalty programs. Strong analytical skills with hands-on experience in tools like SQL, Excel, and Tableau. Excellent communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously. Strong problem-solving skills and attention to detail. Why Join Us: Be part of a dynamic and innovative team at one of India’s top e-commerce platforms. Opportunity to work on cutting-edge projects and make a significant impact on the business. Competitive salary and benefits package. A collaborative and inclusive work environment that values diversity. Show more Show less

Role Summary We are seeking a highly motivated Assistant Category Manager to support the growth and management of the Home category on our platform. The role involves owning business targets, working cross-functionally, managing brand relationships, ensuring site merchandising hygiene, and driving operational efficiency. Key Responsibilities : Target Achievement & Growth Drive topline and bottom-line sales for the category. Monitor and improve conversion rates. Regularly track performance against targets and identify growth opportunities. Marketing Income Ensure achievement of monthly marketing income targets. Track brand contributions (e.g., coupons, offers) and align with internal marketing initiatives. Brand Relationship Management Maintain consistent communication with partner brands. Share data-driven insights and performance updates. Coordinate for brand queries, catalog updates, launches, and events. Site Merchandising Conduct continuous QC of site listings. Ensure timely and accurate corrections. Optimize navigation and visibility by creating and refreshing key landing pages. Collaboration Liaise with cross-functional teams (Marketing, Ops, Finance, Tech, Content, etc.) to execute tasks effectively. Ensure timely communication and follow-ups for business execution. Daily Seller Operations Monitor order fulfilment and delivery timelines. Troubleshoot price/listing issues and coordinate with seller/warehouse teams to ensure smooth operations. Key Skills Required : Strong analytical and problem-solving skills Excellent communication and stakeholder management Detail-oriented with an eye for site hygiene and merchandising Proficiency in Excel, data dashboards, and e-commerce tools Ability to multitask and work in a fast-paced environment Qualification : Graduate/Postgraduate in Business, Marketing, or related field 2–4 years of relevant experience in category management/e-commerce/retail Show more Show less

Role Summary We are seeking a highly motivated Assistant Category Manager to support the growth and management of the Home category on our platform. The role involves owning business targets, working cross-functionally, managing brand relationships, ensuring site merchandising hygiene, and driving operational efficiency. Key Responsibilities : Target Achievement & Growth Drive topline and bottom-line sales for the category. Monitor and improve conversion rates. Regularly track performance against targets and identify growth opportunities. Marketing Income Ensure achievement of monthly marketing income targets. Track brand contributions (e.g., coupons, offers) and align with internal marketing initiatives. Brand Relationship Management Maintain consistent communication with partner brands. Share data-driven insights and performance updates. Coordinate for brand queries, catalog updates, launches, and events. Site Merchandising Conduct continuous QC of site listings. Ensure timely and accurate corrections. Optimize navigation and visibility by creating and refreshing key landing pages. Collaboration Liaise with cross-functional teams (Marketing, Ops, Finance, Tech, Content, etc.) to execute tasks effectively. Ensure timely communication and follow-ups for business execution. Daily Seller Operations Monitor order fulfilment and delivery timelines. Troubleshoot price/listing issues and coordinate with seller/warehouse teams to ensure smooth operations. Key Skills Required : Strong analytical and problem-solving skills Excellent communication and stakeholder management Detail-oriented with an eye for site hygiene and merchandising Proficiency in Excel, data dashboards, and e-commerce tools Ability to multitask and work in a fast-paced environment Qualification : Graduate/Postgraduate in Business, Marketing, or related field 2–4 years of relevant experience in category management/e-commerce/retail Show more Show less

Role Description: We are seeking a dynamic Assistant Manager for CRM & Retention to join our Retention Marketing team. This role is pivotal in driving innovation and executing data-driven CRM strategies across our portfolio of apps—Tata CliQ, Tata CliQ Luxury, and Tata CliQ Beauty. The ideal candidate will combine strong marketing acumen with technical expertise to deploy innovative retention strategies and optimize communication channels such as push notifications, SMS, WhatsApp, in-app notifications, and email. In this role, you will be responsible for driving new customer engagement tactics, improving existing campaigns, and collaborating with cross-functional teams to enhance our CRM platform’s capabilities to meet ambitious revenue and retention targets. Key Responsibilities: Innovative Marketing Strategies : Lead and implement cutting-edge CRM strategies that enhance customer engagement across multiple digital channels (Push Notifications, SMS, WhatsApp, In-App notifications, Email). Channel Optimization & Innovation : Explore new technologies, integrate advanced features (e.g., colored background push notifications, rich SMS, dynamic recommendations), and optimize cross-sell/upsell journeys to improve engagement and conversion rates. Collaboration with Tech Teams : Work closely with the tech and product teams to create new campaign triggers, manage data requirements, and implement system upgrades. CRM Platform Ownership : Manage the CRM platform’s performance, ensuring data integrity, tool capability, and overall sustainability. Continuously look for improvements in workflows, journeys, and tools. Campaign Development & Execution : Develop and execute innovative campaigns and customer journeys designed to increase Click-Through Rates and Conversion Rates. Benchmarking & Research : Stay ahead of industry trends by conducting primary and secondary research, benchmarking best practices, and applying insights to improve CRM efforts at Tata CliQ. Analytics & Reporting : Track KPIs, measure the success of CRM campaigns, and evaluate the impact of new initiatives. Provide actionable insights to optimize performance across campaigns. Stakeholder Management : Build strong relationships with cross-functional teams (Tech, Product, Third-Party Vendors) to ensure alignment and smooth execution of CRM initiatives. Requirements: 2-3 years of experience in CRM, Retention Marketing, or Analytics. Hands-on experience with CRM tools such as CleverTap, WebEngage, MoEngage, Netcore, AppsFlyer, HubSpot, or similar platforms. Strong understanding of campaign delivery processes and the ability to interpret campaign data to drive actionable insights. Proven track record of successfully managing and optimizing multi-channel CRM campaigns (Push, SMS, Email, WhatsApp, In-App). Ability to innovate and think outside the box when designing marketing strategies. Strong stakeholder management skills, with the ability to collaborate effectively across teams and negotiate with tech, product, and third-party vendors. Excellent communication skills, with the ability to present complex findings in a clear and actionable manner. Desired Skills: A passion for customer engagement and retention. Knowledge of the latest trends in CRM and digital marketing. Data-driven mindset with a focus on continuous optimization and performance improvement. Familiarity with e-commerce platforms and digital marketing tools. Show more Show less

Tata CLiQ’s site marketing team is looking for a motivated, customer-obsessed Merchandiser, who will be managing timely refresh of content on site/app to provide an engaging shopping experience for Tata CLiQ’s visitors/shoppers. The successful candidate will be responsible for planning and executing best in class merchandising strategies. The right candidate will demonstrate a keen understanding of managing, executing, allocating work, sound business sense and understanding of online, tech business and a knack for ‘getting things done. Key Responsibilities: Own end to end process of daily/weekly/monthly/yearly website/App assets, category stores, Brand stores, Hybrids, Mini stores, and Strategic stores. Responsible for merchandising strategies and refresh assets for all small and big sale events as per commercial calendar Maintain relationships with Brands, Creation & maintenance of online Brand stores on our website. Own design, scheduling, and creation of new stores to drive CTR’s and customer engagement. Partner with product, technology and UI-UX teams to build a roadmap and execute projects that lead to increased engagement from active customers as well as lapsed customers. Partner closely with cross functional business, planning and design teams and own the daily timely and error free refresh of homepage, category stores and brand store, and thematic stores across all channels. Partner with technology and product teams to enable increased automation of across tools, targeting, reporting and channel platform strategies across channels. Build and maintain the performance report of team members. Manage team’s workload and ensure timely and error free refresh of merchandising properties. Build, maintain, analyse, and communicate channel wise merchandising properties performance reports. Recommend and implement optimizations based on learnings and insights. Basic Qualification: Graduation/Master’s Strong organizational and communication skills, with proven ability to handle multiple projects and deliver results. Ability to prioritize workload and deliver results against multiple deadlines in a fast-paced setting. Marketing experience focused on building and designing digital content campaigns. Excellent verbal and written communication skills Preferred Qualification: MBA from reputed institute. Understanding of HTML, XML, and Excel skills with an understanding of web development Entrepreneurial and creative spirit, ability to try different things with minimal direction. Experience with web/mobile analytics programs i.e., Site Catalyst, Google Analytics, and quick learner. Relevant merchandising experience in an ecommerce firm like Amazon, Flipkart and Myntra Show more Show less

Roles & Responsibilities Create & maintain website content and and ensure all content is up to date and ensure all pages, products & prices on the site are correct, updated and in line with trading policy. Evaluate Technical Specifications of the Product and ensuring Quality levels are maintained Editing product portfolio and ensuring about the product quality Strategizing for increasing sales of the products. Experience 0-4 years experience in E-commerce Good Verbal & Written Communication Should have exp. into Catalog Management, Product Uploading/Listing & Product Editing Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely. Must have Good Excel Knowledge Must have good verbal and written communication skills Show more Show less

The opportunity: As a Software Engineer, you will provide production support for medium to large scale products/platform with internal and direct customer impact. Software Engineer will ensure issues are analysed thoroughly and provide RCA and fix the issues on time. Software Engineer will help the product and business to debug and find the gap/issue in systems You are great at: Deep technical knowledge and hands on skills. Support production systems identify and fix the production issues identify RCA and work permanent fixes Expert level knowledge of oops with knowledge of data structures, algorithms, and software design. Deep knowledge in performance engineering. Should be willing to learn new technologies Job Description We are looking for a Software engineer. The responsibilities include maintaining Java modules and debug and fix bugs. You will deploy and maintain functional, secure and high-quality applications. Responsibilities Collaborate with teams to develop and support the smooth 24x7 operation of our service Identify the root cause of the issue and fix it. Support the business queries and act on them based on priority Troubleshoot and Debug the production issues and fix the issues Meeting deadlines in a fast-paced environment. Reduce technical debt with quality coding Skills And Qualifications Minimum 2+ years of experience in developing java-based systems Degree in computer sciences or a related field. Work experience as a Java Developer with minimum of 2 + years of Experience on java systems Experience with Object-Oriented Design (OOD) 1+ years of experience on any database. Exceptional problem-solving and analytical abilities. Excellent written and verbal communication. Good organizational and time-management skills. Meticulous at both analysis and execution. Good delegation and time management skills Show more Show less

Goal of the Project: Optimizing Revenue Streams: Data driven insights for Monetization Enhancing Advertiser ROI: A Deep Dive into Performance Metrics Objectiveof the Project This project aims to analyze, enhance, and diversify revenue streams using data-driven strategies. By leveraging analytics, performance metrics, and industry benchmarks, the goal is to identify high-impact monetization opportunities, optimize existing revenue channels, and create sustainable growth strategies. Further, the project also aims to analyze and optimize advertiser Return on Investment (ROI) by leveraging performance metrics and data-driven insights. The focus is on identifying key drivers of ad effectiveness, optimizing ad placements, improving targeting, and maximizing advertiser value through data-backed strategies. Deliverables Campaign execution in coordination with internal teams vis. Site, editorial, CRM, marketing, etc. to understand the entire life cycle of a partnership brand campaign Fetching and analysing Data insights on brand/Category investments,preparing campaign performance reports and visitor profilingin collab with marketing, category, site and social teams Market research on new brand launches, innovations, campaigns and opportunities Design media proposals for brand campaigns, make custom decks, presentations and prepare data insights for brand pitches Measures of Success Increase in brand pitch effectiveness and pitch conversion Revenue enhancement and addition of innovative revenue streams Showcase of Campaign effectiveness to brands leading to campaign renewals Qualifications Recent graduate/post graduate or Pursuing a degree inManagement Strongcommunicationandwritingskills. Analytical mindset with the ability to interpret data and draw insights. Proficient in Excel and Powerpoint FamiliaritywithSQL, Tableau isaplus. Thisinternshipoffersauniqueopportunitytogainhands-onexperienceinPartnerships and Monetisation at Tata CLiQ,contributingdirectly to the bottom line of the company. Show more Show less

Tata CLiQ is the flagship digital commerce initiative of the Tata Group. It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Beauty, and Luxury. It has a unique omnichannel marketplace model offering customers the convenience of quicker delivery (by shipping from store), easy pick-up and returns, across 1,200+ brands and 1,000 stores in 100+ Indian towns and cities. At CLiQ: We obsess over customer delight. We are out there to find an alternate way of doing e-commerce. We carry an attitude to develop a culture of learning and continuous improvement, both for people and processes. We believe in Uncomfortable Transparency. We will always be respectful, empathetic, and caring about the well-being of our teams. we encourage experiments and creativity in Technology. We develop and use technology to enhance day-to-day life and have a positive impact on customers. We encourage experiments and creativity in Technology. We are committed to strengthening diversity, equity, and inclusion at the workplace through an enabling environment, supportive work-life policies for employees, and a culture that welcomes differences and creates a sense of belonging. We strive to create a work environment where all employees can develop and grow to achieve their full potential. We are an equal opportunity employer and are committed to maintaining respect and dignity for all” Responsibilities “Assistant Category Manager for Apparel” at TATA CLiQ will work very closely with Category Managers and Heads and co-own the responsibility with the growth, P&L and customer experience of the category they have been assigned to. Key roles and responsibilities include: Assist in building & executing the Category and Brand Strategy: Develop 1-Year/3-Year growth, efficiency, profitability & customer experience strategy along with weekly/monthly execution plans. This would necessitate working closely with internal cross-functional stakeholders across Marketing, Site merchandising, Operations, Analytics and Product teams as well as building & maintaining excellent relationships with the relevant brands/sellers. Fostering Brand relationships through ensuring business plans, performance reviews, creating marketing plans with marketing teams, customer journey enhancement with brand support like offer planning. Understanding of ecommerce funnel in terms of traffic, cart additions, conversions etc. so that timely interventions could be suggested. Demand generation: Work with marketing teams (TATA CLiQ and brand) to come up with innovative promotions as well as to get support for marketing campaigns from brands. Keeping up to date with the latest trends of the category, sub categories and top brands as per in-market trends, global trends, social events and seasonality. Candidate should have a good sense of picking out trends and well versed with fashion communication to demonstrate the trend reports to the internal stakeholders. Listening to the voice of customer: Gather actionable insights from various sources where customers share feedback (quantitative and qualitative), e.g.: NPS surveys, customer service calls, return reasons, size chart recommendations with the eventual objective of delighting customers during each step of the order journey. Skillsets Strong bias for action alongside strong interpersonal, communication, and collaboration skills. Trend spotting and Fashion communication. Ownership to drive necessary initiatives end-to-end and ability to manage multiple, competing priorities simultaneously. Advanced proficiency with MS PowerPoint, MS Excel (SQL preferred) Strong analytical skills with proven ability to interpret data and link category management data to retailer/business scenarios Excellent written and verbal communication skills Qualifications 2+ years of relevant category management experience MBA Or Fashion Retail Management Experience in the apparel category is preferred NIFT / Fashion School (MFM preferred) The opportunities we us have are perfect for highly motivated and talented candidates. We are looking for candidates who have strong passion for customers, a high level of comfort with uncomfortable transparency, and a keen sense of ownership and drive to deliver results. Show more Show less

Role Summary We are seeking a highly motivated Assistant Category Manager to support the growth and management of the Home category on our platform. The role involves owning business targets, working cross-functionally, managing brand relationships, ensuring site merchandising hygiene, and driving operational efficiency. Key Responsibilities: Target Achievement & Growth Drive topline and bottom-line sales for the category. Monitor and improve conversion rates. Regularly track performance against targets and identify growth opportunities. Marketing Income Ensure achievement of monthly marketing income targets. Track brand contributions (e.g., coupons, offers) and align with internal marketing initiatives. Brand Relationship Management Maintain consistent communication with partner brands. Share data-driven insights and performance updates. Coordinate for brand queries, catalog updates, launches, and events. Site Merchandising Conduct continuous QC of site listings. Ensure timely and accurate corrections. Optimize navigation and visibility by creating and refreshing key landing pages. Collaboration Liaise with cross-functional teams (Marketing, Ops, Finance, Tech, Content, etc.) to execute tasks effectively. Ensure timely communication and follow-ups for business execution. Daily Seller Operations Monitor order fulfilment and delivery timelines. Troubleshoot price/listing issues and coordinate with seller/warehouse teams to ensure smooth operations. Key Skills Required: Strong analytical and problem-solving skills Excellent communication and stakeholder management Detail-oriented with an eye for site hygiene and merchandising Proficiency in Excel, data dashboards, and e-commerce tools Ability to multitask and work in a fast-paced environment Qualification: Graduate/Postgraduate in Business, Marketing, or related field 2–4 years of relevant experience in category management/e-commerce/retail Show more Show less

SCOPE OF WORK: Objective: To support the content team in creating high-quality content for Site and CRM channels across Luxury, Palette, and Mall. Deliverables: Writing Site Copy Writing Editorial Stories Writing Editorial Copy for CRM Writing BAU Push Notifications for CRM Conducting Editorial Research for Stories & Posts Conducting Trend Research & AI Tool Integration Curating Product Links for Shop Stories Creating Social Media Posts for Que & Influencer Measure of Success: Quality of Site Copy Number of CRM Campaigns Number of Shop Stories Number of Instagram Posts Show more Show less

Marketing Analytics Intern – Performance Marketing Team Project Duration: 6 months Department: Performance Marketing Reporting To: Deputy Manager – Performance Marketing Project Purpose We are onboarding a Marketing Analytics Intern to support the Performance Marketing team across critical analytics, experimentation, and martech initiatives. This intern will help improve reporting, assist with experimentation setups, and provide data-driven insights, contributing directly to performance optimization and customer experience enhancement. Key Project Areas & Deliverables ✅ Analytics & Reporting Assist in maintaining and automating daily, weekly, and monthly performance reports across Google, Meta, and affiliate channels. Support the development of dashboards providing real-time insights into key marketing KPIs. Analyze uninstall trends, funnel metrics, and inflection points to support retention strategies. ✅ Experimentation & Testing Collaborate on setting up A/B tests, Conversion Lift Studies, and incrementality tests on Google and Meta. Assist with experiment monitoring, data collection, and analysis of results. Document experiment outcomes and help translate findings into actionable recommendations. ✅ Martech & Feed Optimization Support feed optimization initiatives, including curation logic, catalog improvements, and automation enhancements. Collaborate with cross-functional teams (tech, product, marketing) to streamline feed and catalog operations. ✅ Customer Insights & Uninstall Analysis Analyze customer data to identify trends in uninstall rates, churn, and retention. Provide insights and recommendations to improve customer retention strategies. Expected Outcomes by End of Internship Delivery of 4–5 automated dashboards or reporting processes. Completion and documentation of 2–3 key experiments or tests with insights. Recommendations for uninstall rate improvement or customer retention strategies. Contributions to at least one martech/automation project or feed optimization initiative. Skills We Seek Strong Excel/Google Sheets skills, SQL required, Python is a plus. Familiarity with marketing tools (Google Analytics, Meta Ads Manager) preferred. Good analytical and problem-solving abilities. Interest in experimentation, data visualization, and marketing automation. Strong communication skills and eagerness to collaborate across teams. Show more Show less

Required Abilities: Written Expression — The ability to communicate information and ideas in writing so others will understand. Written Comprehension — The ability to read and understand information and ideas presented in writing. Near Vision — The ability to see details at close range (within a few feet of the observer). Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). Required Work Experience : Content Writer Degree : Bachelor of Business Studies - BBS | Bachelor of Commerce - BCom | Master of Education - MEd | Bachelor of Arts - BA | Associate of Arts and Sciences - AAS Required Knowledge : Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. Highly responsible and able to work under pressure Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. Sound knowledge and interest in digital and social media, as well as analytics.English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Required Skills : Content Writing, Content Analysis, Content Strategy, Writing, Social Media Integration, Technical Writing, Writing Advertising Copy Primary Responsibility : 1) Creating high-quality features around fashion, beauty, travel, home & design 2) Creating high-quality content for brand partners, content-led campaigns & IPs 3) Creating high-quality marketing content for Site, WhatsApp, Push Notifications, Emailers & other CRM activities 4) Creating high-quality social content 5) Proofreading and editing material 6) Managing content workflow in tandem with design & visual merchandising teams Show more Show less

Job Title: Admin Executive Location: Bangalore - (Third Party Payroll) Job Summary: We are seeking a detail-oriented Admin Executive to manage office operations, coordinate with vendors, and support employee needs. The role includes handling feedback, events, travel requests, and relocation assistance. Key Responsibilities: Oversee daily office administration and facility management Coordinate with vendors and ensure timely payment processing Address employee feedback and support general admin requests Organize employee events, celebrations, and engagement activities Assist with employee relocations. Maintain administrative records and ensure documentation compliance if any. Requirements: Bachelor’s degree with 2+ years in admin role. Strong communication, organizational, and multitasking skills Proficient in MS Office; experience with travel/vendor portals a plus. Show more Show less

“ Assistant Category Manager for Footwear (Luxury) ” at TATA CLiQ will work very closely with Category Managers and Heads and co-own the responsibility with the growth, P&L and customer experience of the category they have been assigned to. Key roles and responsibilities include: Assist in building & executing the Category and Brand Strategy: Develop 1-Year/3-Year growth, efficiency, profitability & customer experience strategy along with weekly/monthly execution plans. This would necessitate working closely with internal cross-functional stakeholders across Marketing, Site merchandising, Operations, Analytics and Product teams as well as building & maintaining excellent relationships with the relevant brands/sellers. Fostering Brand relationships through ensuring business plans, performance reviews, creating marketing plans with marketing teams, customer journey enhancement with brand support like offer planning. Understanding of ecommerce funnel in terms of traffic, cart additions, conversions etc. so that timely interventions could be suggested. Demand generation: Work with marketing teams (TATA CLiQ and brand) to come up with innovative promotions as well as to get support for marketing campaigns from brands. Keeping up to date with the latest trends of the category, sub categories and top brands as per in-market trends, global trends, social events and seasonality. Candidate should have a good sense of picking out trends and well versed with fashion communication to demonstrate the trend reports to the internal stakeholders. Listening to the voice of customer: Gather actionable insights from various sources where customers share feedback (quantitative and qualitative), e.g.: NPS surveys, customer service calls, return reasons, size chart recommendations with the eventual objective of delighting customers during each step of the order journey. Skillsets Strong bias for action alongside strong interpersonal, communication, and collaboration skills. Trend spotting and Fashion communication. Ownership to drive necessary initiatives end-to-end and ability to manage multiple, competing priorities simultaneously. Advanced proficiency with MS PowerPoint, MS Excel (SQL preferred) Strong analytical skills with proven ability to interpret data and link category management data to retailer/business scenarios Excellent written and verbal communication skills Qualifications 2+ years of relevant category management experience MBA Or Fashion Retail Management Experience in the apparel category is preferred NIFT / Fashion School (MFM preferred)

Tata CLiQ is the flagship digital commerce initiative of the Tata Group. It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Beauty, and Luxury. It has a unique omnichannel marketplace model offering customers the convenience of quicker delivery (by shipping from store), easy pick-up and returns, across 1,200+ brands and 1,000 stores in 100+ Indian towns and cities. At CLiQ: • We obsess over customer delight. • We are out there to find an alternate way of doing e-commerce. • We carry an attitude to develop a culture of learning and continuous improvement, both for people and processes. • We believe in Uncomfortable Transparency. • We will always be respectful, empathetic, and caring about the well-being of our teams. • we encourage experiments and creativity in Technology. • We develop and use technology to enhance day-to-day life and have a positive impact on customers. • We encourage experiments and creativity in Technology. We are committed to strengthening diversity, equity, and inclusion at the workplace through an enabling environment, supportive work-life policies for employees, and a culture that welcomes differences and creates a sense of belonging. We strive to create a work environment where all employees can develop and grow to achieve their full potential. We are an equal opportunity employer and are committed to maintaining respect and dignity for all” Responsibilities “Assistant Category Manager” at TATA CLiQ will work very closely with Category Managers and Heads and co-own the responsibility with the growth, P&L and customer experience of the category they have been assigned to. Key roles and responsibilities include: · Assist in building & executing the Category and Brand Strategy: Develop 1-Year/3-Year growth, efficiency, profitability & customer experience strategy along with weekly/monthly execution plans. This would necessitate working closely with internal cross-functional stakeholders across Marketing, Site merchandising, Operations, Analytics and Product teams as well as building & maintaining excellent relationships with the relevant brands/sellers. . Fostering Brand relationships through ensuring business plans, performance reviews, creating marketing plans with marketing teams, customer journey enhancement with brand support like offer planning. . Understanding of ecommerce funnel in terms of traffic, cart additions, conversions etc. so that timely interventions could be suggested. · Demand generation: Work with marketing teams (TATA CLiQ and brand) to come up with innovative promotions as well as to get support for marketing campaigns from brands. . Keeping up to date with the latest trends of the category , sub categories and top brands as per in-market trends, global trends, social events and seasonality. Candidate should have a good sense of picking out trends and well versed with fashion communication to demonstrate the trend reports to the internal stakeholders. · Listening to the voice of customer: Gather actionable insights from various sources where customers share feedback (quantitative and qualitative), e.g.: NPS surveys, customer service calls, return reasons, size chart recommendations with the eventual objective of delighting customers during each step of the order journey. Skillsets · Strong bias for action alongside strong interpersonal, communication, and collaboration skills. . Trend spotting and Fashion communication. · Ownership to drive necessary initiatives end-to-end and ability to manage multiple, competing priorities simultaneously. · Advanced proficiency with MS PowerPoint, MS Excel (SQL preferred) · Strong analytical skills with proven ability to interpret data and link category management data to retailer/business scenarios · Excellent written and verbal communication skills Qualifications · 4+ years of relevant category management experience . MBA Or Fashion Retail Management · Experience in the varied categories like apparel, footwear, home etc will be an added advantage . NIFT / Fashion School (MFM preferred) The opportunities with us have been perfect for highly motivated and talented candidates. We are looking for candidates who have strong passion for customers, a high level of comfort with uncomfortable transparency, and a keen sense of ownership and drive to deliver results.

Job Description: We are seeking a highly skilled Assistant/DeputyManager for our e-commerce company. This role will manage sourcing of software, IT tools, licenses, subscriptions, IT infrastructure solutions, and professional services. The ideal candidate will demonstrate strong negotiation skills, strategic sourcing capabilities, and an understanding of the e-commerce landscape. Key Responsibilities Develop and Implement Sourcing Strategies: List down the key procurement requirements of the company, map the ongoing contract values, cost drivers and prioritize high value contracts for cost discovery to drive cost savings. Managing the sourcing of software, IT tools, licenses, subscriptions, IT infrastructure solutions, Annual maintenance marketing agencies, and Professional service. Managing the acquisition of software, IT tools, licenses, subscriptions, IT infrastructure solutions, marketing agencies, and outsourcing service partners. Supplier Management: Create processes for evaluation of suppliers (financial & technical). Identify, evaluate, and establish pool of suppliers/vendors to be reached out for companies’ procurement requirements. Purchasing Oversight: Approve purchase orders and manage the procurement budget to ensure compliance with financial guidelines. Monitor expenditures and implement cost-saving measures. Collaboration with Internal Teams: Work closely with various departments (IT, Marketing, Finance, Category teams) to understand their procurement needs and ensure alignment with company objectives. Risk Management: Perform risk assessments on supplier contracts and agreements. Develop contingency plans to mitigate potential supply chain disruptions. Performance Tracking: Analyse procurement data and key performance indicators (KPIs) to assess supplier performance and procurement effectiveness. Prepare reports for senior management. Market Analysis: Stay updated on market trends, pricing fluctuations, and new technologies that could impact procurement processes. Conduct market research to identify potential new suppliers. Requirements Educational Background: bachelor’s degree in science, Business Administration, or a related field; a master’s degree is a plus. Experience: Minimum 8-10 years of work experience with at least 3-4 years of experience in IT/E-Commerce procurement. Skills: Strong negotiation and communication skills. Proficiency in supplier management software and procurement tools. Excellent analytical skills with the ability to interpret complex data. Personal Attributes: Ability to work under pressure, make informed decisions quickly, and maintain strong relationships with internal stakeholders and external suppliers.

Tata CLiQ is the flagship digital commerce initiative of the Tata Group. It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Beauty, and Luxury. It has a unique omnichannel marketplace model offering customers the convenience of quicker delivery (by shipping from store), easy pick-up and returns, across 1,200+ brands and 1,000 stores in 100+ Indian towns and cities. At CLiQ: We obsess over customer delight. We are out there to find an alternate way of doing e-commerce. We carry an attitude to develop a culture of learning and continuous improvement, both for people and processes. We believe in Uncomfortable Transparency. We will always be respectful, empathetic, and caring about the well-being of our teams. we encourage experiments and creativity in Technology. We develop and use technology to enhance day-to-day life and have a positive impact on customers. We encourage experiments and creativity in Technology. We are committed to strengthening diversity, equity, and inclusion at the workplace through an enabling environment, supportive work-life policies for employees, and a culture that welcomes differences and creates a sense of belonging. We strive to create a work environment where all employees can develop and grow to achieve their full potential. We are an equal opportunity employer and are committed to maintaining respect and dignity for all” Financial Management and Reporting Lead the monthly, quarterly, and annual closure of books of accounts within stipulated timelines. Prepare and present Monthly MIS (Management Information Systems) reports and conduct variance analysis. Oversee accounting and MIS process automation in collaboration with the IT department. Ensure compliance with internal financial controls and implement effective monitoring systems. Supervise and maintain accurate records and documentation of all financial transactions. Auditing and Compliance Manage and coordinate with internal and statutory auditors to ensure audit requirements are met. Ensure adherence to taxation requirements, including TDS and GST compliance. Cost and Spend Management Monitor departmental expenditures, analyze planned versus actual spends, and escalate variances for corrective actions. Supervise accounts payable and establish robust verification processes for critical payments. Vendor and Treasury Management Plan vendor payments and prepare payment projections for effective cash flow management. Manage treasury operations, including fund planning, loan disbursement, and investment of idle funds in mutual funds or fixed deposits. Liaise with banks for various financial matters and oversee all banking activities. Capital and Fixed Assets Management Handle fixed assets accounting and ensure proper control over capital expenditures. Process Improvement and System Integration Develop accounting structures in SAP, such as business units, profit centers, and cost centers. Define and enforce Standard Operating Procedures (SOPs) for payment verification processes. Drive process improvements, innovation, and standardization across accounting and finance functions. Leadership and Team Management Provide effective leadership, manage a team, and foster a collaborative work environment. Exhibit strong organizational skills to manage multiple tasks and threads simultaneously. Demonstrate excellent communication and interpersonal skills to interact across all organizational levels. Problem Solving and Strategic Initiatives Proactively identify and resolve issues with an assertive and creative approach. Ensure alignment of financial goals with organizational objectives through innovative strategies. Qualification: Chartered accounts Experience – 4-8 Years post CA.

About the Role: We are looking for an experienced and hands-on SRE SRE Lead to lead the reliability, scalability, and performance initiatives of our infrastructure and applications. You will lead a team of SREs to maintain highly available and resilient systems, collaborate with development and DevOps teams, and help shape our engineering culture around reliability and observability. Key Responsibilities: Lead and mentor a team of SREs focused on service reliability and platform stability. Define and enforce SLOs/SLAs/SLIs to measure system health and performance. Drive incident management, root cause analysis (RCA), and postmortems. Implement observability best practices: monitoring, alerting, tracing, and logging. Partner with development teams to improve deployment pipelines (CI/CD). Work with Product and development teams to streamline incidents and work on permanent fixes for recurring issues Participate in and lead on-call rotations and production incident reviews. Support the business queries and act on them based on priority Required Skills: 4+ years of experience in SRE/Production Engineering. Strong knowledge of cloud platforms (AWS/GCP/Azure Proficient in scripting (Python, Bash, Go) Hands-on experience with any of the observability tools (e.g., Prometheus, Grafana, etc). Deep understanding of incident management, root cause analysis (RCA), and postmortems. Experience managing large-scale systems and production-grade infrastructure. Strong communication, collaboration, analytical and leadership skills.

o assist the Company in ensuring compliance with statutory and regulatoryrequirements under the Companies Act, SEBI regulations, FEMA, and other applicable laws, and support the corporate governance function. To assist in the monitoring,and reporting of the compliance framework of the organization by ensuring adherence to applicable laws, regulations, and internal policies. Key Responsibilities: Statutory ComplianceRegulatory Filings and Liaisons: Ensure timely compliance under the Companies Act, 2013 and rules thereof. Prepare and file forms with the Ministry of Corporate Affairs (MCA) and Corporate Actions. Liaise with regulators like MCA, ROC, SEBI, RBI (for FEMA-related matters), and Holding Company. Coordinate with Secretarial and Statutory auditors. Board & Shareholder Meetings: Assist in convening, conducting, and documenting Board, Committee, and General Meetings. Draft notices, agendas, resolutions, minutes, and explanatory statements. Follow-up on actionable items arising from meetings. Secretarial Audits & Reporting: Assist in coordination with Secretarial Auditors. Prepare annual secretarial compliance report and disclosures under SEBI regulations. Maintain records for internal and statutory audits. Compliance Monitoring & Reporting: In-charge of Online Compliance Management Tool and internal controls. Conduct periodic compliance reviews and complianceinternal audits. Maintain compliance trackers and regulatory filing schedules. Monitor regulatory updates and assess impact on business operations. Required Skills: Strong knowledge of the Companies Act, and other corporate law. Excellent drafting and documentation skills. Working knowledge of MCA portal. Proficiency in MS Office (Word, Excel, PowerPoint). Attention to detail and high level of integrity. Strong communication and coordination skills. Preferred Qualifications & Experience: Company Secretary with 5 years of relevant experience. Experience with a Practicing Company Secretary Firmor law firm will be preferred but not must. LLB or legal background is a plus but not must.