General Manager - Watches (Luxury)

1. Develop and implement category revenue and margin plans consistent with the overall category targets and budgeting. 2. Lead research on category trends , Indian designer space competition for this category to make in-roads for sustained YOY growth for present future. 3. Drive brand/ Designer relationships around supply, exclusives on marketplace and SOR business model. Also, drive brand negotiations on terms of trade, incentives, consumer offers, site monetization etc. 4. Category knowledge of Consumers from Luxury brands in Watches , HOME AND Eyewear space . 5. Knowledge of demand side of the online business, traffic trends, various channels and cost/revenue parameters attached to it. 6. Apt analytical skills. Exceeds in data crunching data drive decisions to drive growth of this Indi luxe segment. 7. Improve customer experience, both pre-purchase and post-purchase. Work on cross-functional projects that improve metrics of customer funnel, improve delivery experience for customers. 8. Guide and develop a team of direct reporting category managers and indirect reporting seller account managers. 9. Work closely with Product, Marketing, Finance and Supply Chain teams to deliver top-line, bottom line and customer experience KRAs. Role Responsibilities: GM Category is a PL leadership role responsible to lead the strategy, planning execution. The position drives establishing the strategy, merchandise planning, system build out, new projects and partnerships necessary to grow the business. To maintain the expected Seller-wise efficiency on each of the parameters of the operation like returns, Cancellations, RTOs, O2S/O2D, etc, improve CTRs, RPV. O2S being the most important driver in MTO space A. Business strategy: 1. Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities, etc. 2. Know the customer: Understand connected customer behaviour, develop new customer insights. 3. Know the competition: Understand on-line and off-line players. React as and when necessary, in an appropriate manner. 4. Influence the leadership: Convert strategies into action by liaising with cross-functional leadership and drive the changes required. B. Merchandising and Sales strategy : 1. Own value proposition for Domestic and International market of Eyewear, Watches and Homes. Pricing strategy based on market potential, consumer insights, margins, competition, etc. 2. Navigate discovery to acquire customers from existing established businesses , and ensure conversion Partner network management operations. 3. Lead a partner/brand-relations team to identify strategic partnerships, negotiate better terms of trade and deals. 4. Put in processes metrics to scale the business 5. Use technology to scale operations and expand selection C. People leadership: 1. Provide leadership to the current teams of Category Managers. 2. Grow, retain, and groom a competitive team to deliver across functions. 3. Set goals, define KPIs and ensure team tracks effectively towards goals Skillsets Required: 1. Entrepreneurial mindset: Build/test/learn fast iteratively. Rapid execution/hands-on mindset. 2. Passion for Designer space in India , product , curation for ecommerce, experience building scaling strong categories. 3. Comfortable with hands-on day-to-day management of tasks, resolution of problems and issues and experience in implementing action plans to meet objectives. 4. Equally comfortable in generating a 3/5-year strategic vision and a weekly sales report. 5. India Retail insights: Understanding of the rapidly evolving retail/E-tail space in designer wear and home category , and the go-to-market strategies. Find opportunities and prioritize based on size, internal capabilities, etc. 6. Growth Mindset: Able to quickly learn and adapt. Play a key role in business innovation and growth strategy. Behavioural skills: 1. Strategic thinker balanced with being detail oriented. Must possess the ability to switch between execution and strategy mode most effortlessly. 2. High energy with strong and charismatic communication skills. 3. Ability to prioritize and cope with competing demands. Must possess a sense of urgency and excellent execution and project management skills. 4. Inquisitive and analytical mind; out-of-the-box thinking; bring a creative perspective to business problems applying functional expertise, business understanding and common sense. 5. Thrive in fast-changing environments and ambiguity while being execution-oriented, hands-on, pragmatic and focused on results. 6. Collaborative and able to build a work environment that promotes teamwork, partnership, recognition, and mutual respect. 7. Highest level of integrity and exceptional professionalism. Experience and Education: 1. Postgraduate, with over 9+ plus years work experience. 2. Proven experience in building and scaling Luxury categories in an online marketplace. Experience in scaling Watches, Eyewear and Homes category is a plus. 3. Demonstrated experience and exposure to growing teams in start-ups that have scaled significantly. 4. Should have strong analytic and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.