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5.0 - 9.0 years

0 Lacs

vadodara, gujarat

On-site

As an LSU Controller at Hitachi Energy in Vadodara, GJ, you will play a crucial role in the effective financial management, planning, budgeting, forecasting, reporting, and analysis of the LSU. You will be the strategic and business partner to the LSU Manager, responsible for driving business performance, strategic decision-making, and ensuring compliance with financial governance and regulations. Reporting to the Hub controller with dotted line responsibility to the LSU manager, you will contribute to the implementation and execution of the defined Service strategy and business model within the LSU. Your key responsibilities will include translating strategy into business plans, setting measurable targets, and overseeing business planning, budgeting, and forecasting processes following global BU and company guidelines. You will monitor business progress, provide insights to drive decision-making, and focus on driving profitable growth, cost efficiency, productivity improvement, and capital efficiency. Ensuring effective risk management, contract management, internal controls, compliance, and financial reporting will be essential aspects of your role. Furthermore, you will lead optimization and continuous improvement initiatives within the LSU, facilitate knowledge sharing within the Finance and Controlling community, and build a high-performing Finance and Controlling team. Your background should include a Bachelor's or Master's degree in business administration or finance, along with strategic, critical, and analytical thinking capabilities. Operational experience in Finance and Controlling, risk management, and excellent communication skills are required, with proficiency in both spoken and written English. Hitachi Energy, a global technology leader with a rich history of almost 250 years, values diversity and innovation. With a commitment to a sustainable energy future, Hitachi Energy offers a collaborative environment where your passion and energy can thrive. If you require accommodations during the job application process due to a disability, you can request assistance through the Hitachi Energy website. Join Hitachi Energy in powering good for a sustainable energy future through pioneering technologies and a strong focus on social, environmental, and economic values.,

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13.0 - 17.0 years

0 Lacs

haryana

On-site

As an Associate Director in Customer Care/Customer Experience with 13-15 years of experience in the OTA/Travel industry, you will be responsible for leading large, cross-functional teams to provide exceptional customer experiences at scale. Your role will involve owning and driving the customer care roadmap, overseeing end-to-end service operations, and fostering a customer-centric culture within the organization. Working closely with senior leadership, you will design, implement, and continuously improve service delivery frameworks to set us apart in a competitive OTA environment. Key Responsibilities: Operational Excellence: Supervise day-to-day customer care operations across various channels, implementing quality and performance management frameworks to maintain high service standards. Focus on optimizing key metrics such as NPS, CSAT, CES, first contact resolution, and average handling time. Process & Policy Design: Identify process gaps and develop scalable solutions to enhance efficiency and reduce customer effort. Collaborate with product, tech, and operations teams to implement systemic fixes that address root causes of issues. People Leadership: Lead, mentor, and develop a large team of managers and frontline leaders to drive high engagement and performance. Develop succession plans and learning initiatives to cultivate a strong talent pipeline. Vendor & Partner Management: Manage relationships with outsourced/vendor partners, ensuring adherence to SLAs and quality standards while driving cost efficiency. Customer Insights & Advocacy: Analyze customer feedback, complaints, and data to derive actionable insights. Serve as the voice of the customer internally, advocating for enhancements in product, policies, and processes. Technology & Automation: Collaborate with technology teams to improve self-service capabilities, AI-driven support, and digital interventions. Promote the adoption of new tools and systems to enhance agent productivity and customer satisfaction. Stakeholder Management: Work closely with cross-functional stakeholders such as product, marketing, finance, and supply chain to address customer pain points and unlock business value. Represent the customer care function in leadership reviews and strategic discussions. Desired Qualifications & Skills: - 13-15 years of progressive experience in customer experience or customer service, with at least 5 years in a leadership role within the OTA, e-commerce, or hospitality industry. - Strong business acumen with a deep understanding of P&L drivers and cost optimization strategies in a customer care environment. - Demonstrated expertise in driving digital transformation, automation, and technology adoption within customer service operations. - Excellent analytical and problem-solving skills, with the ability to translate data into actionable strategies. - Outstanding communication, stakeholder management, and influencing skills. - Passion for customer advocacy and a proven track record of cultivating customer-centric cultures.,

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12.0 - 16.0 years

0 Lacs

palakkad, kerala

On-site

As the General Manager of Finance at Sitics, you will be responsible for driving the Finance Function, including Revenue Assurance, to achieve the company's ambitious growth objectives. Your primary focus will involve strategic planning and process optimization to streamline the organization's financial operations in preparation for expansion. You will lead a team overseeing accounting, finance, and revenue assurance, which encompasses key areas such as financial reporting, budget management, forecasting, management reporting, and both direct and indirect corporate taxation. Your role will be instrumental in ensuring the financial health and sustainability of Sitics as it enters a phase of rapid growth. **Responsibilities:** - Conducting Financial Planning and Analysis to support decision-making processes. - Developing and overseeing Budgeting processes to align with strategic goals. - Managing Financial Systems and ERP Deliverables to enhance operational efficiency. - Overseeing Finance and Accounts functions to maintain financial integrity. - Ensuring Revenue Assurance to safeguard the company's financial interests. **Qualifications:** - Chartered Accountant/Cost Accountant with a minimum of 12 years of experience in core finance and accounts. **Technical Competencies:** - Proficiency in Management Accounting to drive informed financial decisions. - Strong grasp of Financial Management principles for effective resource allocation. - Knowledge of Accounting Standards and Auditing Practices to ensure compliance. - Experience in Planning and Budgeting to support organizational growth. - Expertise in Taxation and understanding of relevant laws and regulations. - Ability to create and interpret MIS reports and Costing analyses. - Skills in Cost Control to optimize spending and maximize profits. - Understanding of Statutory Compliances to mitigate legal risks. - Proficiency in Risk Management to safeguard financial assets. **Additional Competencies:** - Strategic Perspective to align financial strategies with organizational goals. - Strong People Leadership skills to motivate and guide team members. - Proficiency in Relationship and Networking to build strategic partnerships. - Visionary Leadership to drive innovation and growth within the finance function. Joining Sitics as the GM Finance, you will play a pivotal role in shaping the financial landscape of the organization and driving sustainable growth through effective financial management and strategic decision-making.,

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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

Danfoss is currently seeking an experienced Manager OnePLM APAC (PLM Backbone) to become a valuable member of the Group Digital & IT (DGDIT) team. This position is located at our cutting-edge Oragadam campus, which is India's first LEED Platinum-rated manufacturing facility. The chosen candidate will take charge of the PLM backbone team, which is responsible for constructing and configuring the Teamcenter Unified system and supporting the OnePLM journey at Danfoss. As a vital member of a global team of proficient IT consultants, you will have a significant role in propelling digital transformation at Danfoss by ensuring the stability, scalability, and efficiency of our PLM systems. Your responsibilities will include supporting and contributing to the development of efficient IT processes within PLM-related projects, establishing and maintaining a structure to monitor deliverables across releases, maintenance, and technical issues, collaborating with architects to effectively assign and manage tasks, ensuring IT deliverables are on schedule, proactively mitigating risks, driving operational efficiency, participating in global co-planning and IT resource allocation, conducting performance evaluations, coordinating team availability, leading and managing large-scale PLM projects in a matrix environment, and fostering a culture of continuous improvement, innovation, and collaboration. To be successful in this role, you should hold a Bachelor's or Master's degree in Engineering, Computer Science, or Information Systems with robust PLM process knowledge. Additionally, you should possess over 7 years of experience in PLM systems, with at least 3 years in a leadership or managerial capacity, proven expertise in one or more PLM platforms (e.g., Siemens Teamcenter), fluency in English with exceptional communication skills, experience working in a matrix organizational structure, demonstrated success in managing large-scale IT or PLM projects, a passion for people leadership and talent development, strong team collaboration and interpersonal skills, high analytical ability with a curiosity-driven mindset, effective problem-solving skills with a proactive "Can Do" attitude, strong presentation and stakeholder management skills, and familiarity with DevOps and Agile methodologies. At Danfoss, we believe in engineering solutions that enable the world to utilize resources more intelligently, thereby driving the sustainable transformation of tomorrow. We understand that innovation and exceptional results stem from a diverse mix of people with varying backgrounds, personalities, skills, and perspectives. Therefore, we strive to create an inclusive work environment where individuals from all backgrounds are treated equally, respected, and valued for who they are. It is a top priority at Danfoss to enhance the health, working environment, and safety of our employees. In line with our founder's mindset that "action speaks louder than words," we have set ambitious targets to protect the environment. Our goal is to become CO2 neutral by 2030, showcasing our commitment to environmental sustainability.,

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7.0 - 12.0 years

0 Lacs

hosur, tamil nadu

On-site

As a Process Planning Engineer in Engine Assembly at TVS Motor Company's Hosur Plant, your role will be crucial in industrializing engines and vehicle assembly. You will be responsible for designing, evaluating, and finalizing the manufacturing strategy while considering all 7M conditions. Additionally, you will estimate capital investments and conversion costs for new products, upgrades, and capacity augmentation. Your expertise will be required to estimate the total cost of buying (TCB) and propose strategies for "Make or Buy" decisions. You will design and develop processes for new products and upgrades, adhering to APQP (3rd Edition) guidelines. Conducting process FMEA and ensuring a defect-free process with proficiency in VDA 6.3 and IATF 4th edition standards will be part of your responsibilities. Furthermore, you will design, evaluate, and finalize layouts for plant and manufacturing lines, applying manufacturing principles such as JIT, LEAN, and AGILE. Planning and finalizing plant and facility requirements, along with facility planning, evaluation, sourcing, and development, will fall under your purview. It will be essential to prove-out processes and facilities meeting quality targets and sustainable process capability index. Your role will involve technical documentation of the designed process using PPAP (IATF 4th edition) and ensuring on-time customer approval through PSW sign-off. Monitoring Alpha, Beta, and QP manufacturing to achieve results as per set MPT targets will be crucial. Additionally, preparing action plans for process improvement projects and identifying alternate processes for enhancing quality, productivity, cost, delivery, and safety in existing manufacturing cells or new product lines will be part of your responsibilities. To excel in this role, you will need functional competencies in Engineering Materials, Manufacturing Processes, Quality Assurance, Measurements & Metrology, Product Awareness, Manufacturing Systems, Problem Solving, and Project Management. Moreover, your behavioral competencies should include Communication Skills, Interpersonal Relationships, Personal Leadership, Rigor in Execution, People Leadership, Emotional Intelligence, Customer Centricity, Business Acumen, Managing & Leading Change, and Long-term Perspective (Planning & Strategizing). If you are a technically and professionally competent individual with 7 to 12 years of experience and possess a BE/MBA/Diploma qualification, this role offers an exciting opportunity to contribute to the progress of TVS Motor Company's sustainable mobility initiatives.,

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12.0 - 20.0 years

0 Lacs

haryana

On-site

As Vice President at EXL in Gurgaon, you will be responsible for various key aspects of the role. Your primary responsibilities will include: - Taking ownership of the profit and loss (P&L) statement. - Leading and managing a team of individuals while effectively handling stakeholder relationships. - Overseeing offshore delivery operations and providing strategic oversight on Banking Fraud and Risk matters. - Leveraging industry expertise to deliver substantial value to clients, ensuring a minimum of three times return on investment. - Upholding above-average Employee Satisfaction (ESAT) levels and keeping attrition rates for High Potential (HiPo) employees below 20%. Additionally, you will be involved in managing workflow types related to Consulting and providing expertise in areas such as Analytics, Banking, Fraud Analysis, Stakeholder Management, Account Management, and Fraud and Risk Management. The ideal candidate for this position should hold a B.Tech/B.E qualification with 12-20 years of relevant experience. Skills in Fraud Detection and Risk Mitigation, Fraud Prevention, and strong leadership qualities are essential for excelling in this role. This is a permanent employment opportunity with a hybrid work arrangement, allowing you to work partly from home and partly from the office. If you are looking to contribute to the Analytics division within Banking & Financial Services at EXL, this role offers a challenging yet rewarding opportunity to make a significant impact.,

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13.0 - 17.0 years

0 Lacs

karnataka

On-site

As an Associate Director in Customer Care/Customer Experience with over 13-15 years of experience in the OTA/Travel industry, you will be tasked with leading large, cross-functional teams to provide outstanding customer experiences at scale. Your responsibilities will include owning and driving the customer care roadmap, overseeing end-to-end service operations, and fostering a customer-centric culture within the organization. Working closely with senior leadership, you will be instrumental in designing, implementing, and continuously enhancing service delivery frameworks to set us apart in a competitive OTA environment. Your key responsibilities will include: **Operational Excellence**: - Supervising day-to-day customer care operations across various communication channels such as voice, email, chat, and social media. - Implementing quality and performance management frameworks to maintain high service standards. - Optimizing key metrics like NPS, CSAT, CES, first contact resolution, and average handling time. **Process & Policy Design**: - Identifying process gaps and developing scalable solutions to improve efficiency and reduce customer effort. - Collaborating with product, tech, and operations teams to implement systemic fixes addressing root causes of issues. **People Leadership**: - Leading, mentoring, and developing a large team of managers and frontline leaders to drive high engagement and performance. - Driving succession planning, learning, and development initiatives to cultivate a strong talent pipeline. **Vendor & Partner Management**: - Managing relationships with outsourced/vendor partners to ensure adherence to SLAs and quality standards while optimizing costs. **Customer Insights & Advocacy**: - Analyzing customer feedback, complaints, and data to derive actionable insights. - Serving as the voice of the customer internally, advocating for improvements in product, policies, and processes. **Technology & Automation**: - Collaborating with technology teams to enhance self-service capabilities, AI-driven support, and other digital interventions. - Promoting the adoption of new tools and systems to enhance agent productivity and elevate customer satisfaction. **Stakeholder Management**: - Working closely with cross-functional stakeholders including product, marketing, finance, and supply to address customer pain points and drive business value. - Representing the customer care function in leadership reviews and strategic forums. **Desired Qualifications & Skills**: - 13-15 years of progressive experience in customer experience or customer service, with at least 5 years in a leadership role. - Background in OTA, e-commerce, or hospitality with experience managing high-scale, complex operations. - Strong business acumen with a profound understanding of P&L drivers and cost optimization levers in a customer care environment. - Expertise in driving digital transformation, automation, and technology adoption in customer service. - Excellent analytical and problem-solving skills with the ability to translate data into actionable strategies. - Outstanding communication, stakeholder management, and influencing skills. - Dedication to customer advocacy and a proven track record of fostering customer-centric cultures.,

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6.0 - 10.0 years

0 Lacs

noida, uttar pradesh

On-site

NTT DATA Services is looking for a Test Manager to join their team in Noida, Uttar Pradesh (IN-UP), India. As a Test Manager, you will be responsible for managing the day-to-day execution of milestones and budgets for one or more Test projects. Your role will involve leading and supporting the Testing team/s to ensure timely and proper task execution, internal trainings, control, and reporting to Senior Management. Additionally, you will drive continuous improvement and project implementation, ensuring cohesion between different internal functions and teams. Your responsibilities will include providing functional test analysis, planning, design, execution, and reporting for testing assignments. You will drive automation approaches for various types of testing, such as SIT and UAT, for web/UI and database applications. Moreover, you will be involved in estimation, milestone planning, risk assessment, and highlighting issues at the management level. To qualify for this position, you should have at least 10 years of experience in the Banking and Financial Services industry, preferably with experience in Managed services or Production Support. Experience in LoanIQ is mandatory for this role. Additionally, you should have a minimum of 6 years of experience in leading multiple high-priority complex testing projects. Strong analytical skills, excellent communication abilities, and the capacity to work independently or in a team environment are essential for this role. As part of the Test Work stream, you will participate in peer reviews of Test Approaches, Test Plans, Test Conditions, and Test Scripts. You will also contribute to the ongoing development of the test strategy and policy within the Testing Programme. Your ability to track schedules, manage client meetings and defect calls independently will be crucial in this role. Moreover, you should have a detailed practical experience of the use of JIRA, exposure to global clients, and an understanding of global work culture. Knowledge of Agile and Waterfall delivery frameworks will be beneficial. NTT DATA is a trusted global innovator of business and technology services committed to helping clients innovate, optimize, and transform for long-term success. If you are looking to be part of an inclusive, adaptable, and forward-thinking organization, apply now and grow with us at NTT DATA.,

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12.0 - 16.0 years

0 Lacs

karnataka

On-site

The purpose of your role is to design and curate leadership programs that are aligned with the organizational strategic objectives. You will be responsible for defining and updating the leadership competencies based on the organizational strategy and external trends. Identifying critical leadership development needs that are in line with the business strategy and imperatives will be a key part of your role. Efficiently managing the ILI operations and ensuring the impact and participant experience of leadership programs/journeys/initiatives are also crucial responsibilities. Additionally, evaluating and implementing technologies to enhance the scale, efficiencies, effectiveness, personalization, and impact of ILI offerings and operations will be part of your duties. Your key responsibilities will include working with senior business and functional leaders to create a comprehensive leadership development plan, translating business objectives into development outcomes. You will design leadership programs and journeys to address specific development areas and leadership competencies identified, applying instructional design, adult learning, and other development frameworks as necessary. Creating or curating globally valid and reliable leadership assessments, such as 360 assessments, leadership surveys, potential assessments, behavioral assessments, and simulations will also be part of your role. Developing leadership frameworks to inform and align all development and assessment programs of ILI will be essential. You will be required to manage and lead identified leadership programs and initiatives, implementing best-in-class program management methodologies. Engaging with assigned leaders, partnering with them on their leadership journey, offering advice on their PDP, and helping them progress on their leadership journey will also be part of your responsibilities. Expanding and strengthening ILI's partner ecosystem, establishing relationships with globally renowned academic, expert, professional, and industry institutions, leveraging their offerings and expertise to bring the best in leadership for our leaders, will be crucial. Leading, co-leading, or participating in strategic initiatives as required and ensuring they meet the outlined objectives will also be part of your role. You will participate in internal and external award/branding forums to showcase leadership best practices designed and implemented by Infosys Leadership Institute. Analyzing data to identify and predict trends, generating insights for leadership development and succession planning, and evaluating and implementing tools for reporting and analytics to improve the overall efficiency, effectiveness, and impact of ILI will be key responsibilities. Building, coaching, and leading a team as required to drive ILI objectives will also be part of your role. Your experience and competencies should include business savviness, leadership program design and facilitation, competency and assessment frameworks, instructional design, learning methodologies, adult learning principles, learning impact, executive presentation and communication, behavioral coaching-led development, execution at scale, building partnerships and networks, strategic influence, and people leadership. Ideally, you should have an experience range of 12-15 years.,

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6.0 - 10.0 years

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vadodara, gujarat

On-site

As a Category Manager - Metal Fabrication at Hitachi Energy in Vadodara, India, you will be an integral part of the Transformers Business Unit team. This team is dedicated to utilizing innovative technology to transform energy, creating value for society, the environment, and the economy, while paving the way for a sustainable energy future. Hitachi Energy's comprehensive portfolio encompasses power transformers, traction transformers, insulation and components, digital sensors, and transformer services, which are utilized across various industries including power generation, transmission, distribution, metals and mining, oil and gas, commercial projects, infrastructure, and mobility. In an increasingly complex grid environment, transformers play a crucial role in enhancing power quality and network management. Hitachi Energy is proud to introduce the TXpert Ecosystem as a testament to its commitment to innovation and sustainability. The ideal candidate for this role will thrive in a dynamic and fast-paced business setting, demonstrating flexibility to meet varying business needs and proficiency in collaborating with diverse groups and cultures. Strong multitasking skills and the ability to deliver within specified timelines are key requirements for this position. Excellent communication skills are essential for effective interaction within the team and with external stakeholders. Your primary mission will be to oversee the procurement of goods and services essential for the organization's operations, including both indirect and direct operations. This involves sourcing products and services, selecting suppliers, negotiating pricing and terms, processing orders, managing contracts, monitoring supplier performance, and potentially engaging in strategic sourcing initiatives. As a Specialist Professional (P4), you are expected to be a subject matter expert in procurement, capable of managing large projects autonomously, mentoring junior professionals, and tackling complex challenges. Your responsibilities will include developing sourcing strategies aligned with the business objectives, managing procurement activities and budgets, negotiating agreements with suppliers, adapting contractual frameworks to local requirements, selecting appropriate suppliers based on quality, delivery, cost, and sustainability criteria, implementing cost optimization programs, ensuring business continuity in the supply chain, contributing to budget setting and performance targets, and providing leadership and development opportunities for your team. To excel in this role, you should hold a BE/ME degree in Electrical or Mechanical engineering, possess 6-8 years of experience in the transformer industry, and demonstrate proficiency in developing and implementing supply strategies for the Metal Fabrication category. You will be responsible for driving sourcing activities within the BU, growing sourcing volume to support the BU strategy, establishing preferred suppliers in EM regions, promoting best sourcing practices to business units, unifying sourcing KPI reports, and maintaining proficiency in both spoken and written English. If you are a qualified individual with a disability requiring accommodation during the job application process, you may request assistance by completing a general inquiry form on the Hitachi Energy website. Please provide specific details about your accommodation needs to receive the necessary support.,

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5.0 - 9.0 years

0 Lacs

ahmedabad, gujarat

On-site

As the Maintenance Manager, you will be responsible for overseeing the day-to-day upkeep of all equipment, ensuring spares implementation meets quality, cost, time, delivery, and safety standards. You will also be in charge of managing manpower development and deployment to meet business demand efficiently. Your role will involve optimizing costs, enhancing customer experience, and ensuring safe operations while complying with statutory regulations. Your primary focus will be on delivering planned engineering maintenance activities across Electrical, Control & Instrumentation assets, managing shutdown planning activities, and ensuring the safe working behavior of the maintenance team and contractors on-site. You will need to have a good understanding of engineering ERPs, follow the ERL process diligently, and monitor engineering standards and procedures. In addition, you will be responsible for preparing engineering budgets, controlling equipment repair costs, ensuring regulatory compliance tasks are completed on time, and maintaining accurate maintenance records. You will also coordinate with the Engineering planner, adhere to Engineering Global KPIs, and establish proper SOPs and risk assessments for electrical engineering activities. Your role will involve overseeing electrical activities, managing the maintenance engineering team, and driving energy-saving projects. You will also be responsible for electrical inventory planning, monitoring spares procurement and usage, and maintaining records on maintenance and inventory. Ensuring the proper maintenance of equipment hired for operations and implementing safety engagement programs across all equipment will be crucial aspects of your role. Moreover, you will be required to conduct preventive and routine maintenance of substation equipment, verify electricity bills, and inspect facilities such as emergency generators, lifts, lights, and high mast. Your ability to handle crisis situations, stay up-to-date with the latest technology, and work independently in a multicultural environment will be essential. As a qualified candidate with a degree or diploma in Electrical/Electronic Engineering and at least 5 years of relevant experience, you must possess strong communication skills, analytical thinking, interpersonal skills, time management abilities, and team-building capabilities. Your proficiency in using Microsoft Office applications and adherence to legal, statutory, and global engineering policies will be critical to the success of your role.,

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2.0 - 5.0 years

6 - 10 Lacs

Gurugram

Work from Office

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career, Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express, How will you make an impact in this role Responsible for contacting clients with overdue accounts to secure the settlement of the account Also they do preventive work to avoid future overdues with accounts that have a high exposure, JOB DESCRIPTION This is a Band 30 (Tier-2) position in Intercompany Controllership The incumbent will manage either/combination of processes including, Inter-Company Accounting, Settlement, Elimination and Governance, Strong ability to quickly grasp complex issues and gain end to end knowledge of processes, The incumbent should have good maturity and display flexibility to respond quickly to crisis situations, People leadership experience would be a plus, Would be responsible for various Intercompany Chargeouts The incumbent will be expected to quickly gain detailed understanding of inputs, processes, controls, flows, metrics, risks, SLA and outputs of the process area, This position will also be responsible to supporting critical business initiatives, automations & various other projects that impacts inter-company processes Ensure critical support to global & local audits / regulatory exams, Incumbent shall ensure that all deadlines are continually met, and adequate controls are maintained over the processes The applicant should have excellent accounting skills and USGAAP knowledge would be preferred It also requires preparing MIS reports and presenting it to leaders at various levels, The incumbent should be able to maintain high accuracy and productivity standards and should ensure good control over processes Handling customer queries and perform analysis, Flexibility to work across different time zones, Advance functional knowledge of ERP financial systems like Oracle, OBIEE etc would be preferred, Minimum Qualifications CA / Commerce Graduate with minimum 4 years of experience We back you with benefits that support your holistic well-being so you can be and deliver your best This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law, Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations, Show

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12.0 - 16.0 years

0 Lacs

haryana

On-site

As a Consumer and Market Insights Leader, you will be responsible for leveraging your expertise in consumer behavior and market trends to drive strategic decisions within the FMCG industry. With a post-graduate degree in management and over 12 years of experience in consumer and market insights roles, you will play a crucial role in shaping the direction of the business. Your key responsibilities will include leading the development of annual and long-term Consumer & Market Insights (CMI) plans that are aligned with business priorities. By proactively identifying opportunities and threats through in-depth market and consumer analysis, you will contribute to the growth and success of the organization. You will be tasked with managing quantitative and qualitative research studies such as brand health tracking and shopper studies. This will involve commissioning, designing, and overseeing research projects, as well as managing relationships with external research agencies to ensure high-quality deliverables. In addition, you will need to integrate multiple data sources, including syndicated data and primary research, to provide holistic insights to senior leadership. Your ability to present these findings using compelling storytelling and visualization tools will be essential in driving informed decision-making. Budget management and agency relationships will also be part of your role, where you will prioritize high-impact research initiatives and ensure compliance with procurement and ethical standards. As a strategic business partner, you will collaborate with cross-functional teams to embed consumer thinking into decision-making processes and serve as a thought leader on various aspects of brand management. Furthermore, you will support new product development and go-to-market strategies by providing consumer validation and product testing support. Your guidance on brand health tracking and equity studies will enable brands to forecast potential growth opportunities as part of the integrated business planning cycle. Overall, your role will be instrumental in driving innovation, supporting brand development, and fostering a culture of continuous learning and development within the marketing teams. Your leadership and expertise in consumer and market insights will be key in shaping the future success of the organization.,

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12.0 - 16.0 years

0 Lacs

pune, maharashtra

On-site

As the Director of Product Management at NiCE, you will be responsible for directing, establishing, maintaining, and planning the overall direction and goals for assigned product solutions. Your role will involve driving product roadmap and backlog activities, while also owning and enforcing profit and loss responsibilities for a multi-million dollar solutions. You will coordinate and negotiate product issues with various departments including engineering, operations, marketing, training, and sales groups. Interacting with sales, development, training, and product marketing to define requirements will be a key aspect of your responsibilities. Your main tasks will include defining requirements and managing the product development process by translating user testing and customer support feedback into feature/function requirements. Additionally, you will manage a group of product managers and development employees, relying on your experience and judgment to plan and accomplish goals effectively. In this role, you will play a crucial part in identifying, pursuing, and maintaining key relationships with targeted strategic partners, driving the business by maximizing revenue and margin growth through identifying new business opportunities. You will own Product/Solution P&L holistically for the assigned solution set(s). Developing product roadmaps, managing cross solution backlog of stories and requirements, and prioritizing company solutions against business needs and market demand will be among your responsibilities. To excel in this position, you should hold a Bachelor's Degree in Computer Science, Business Information Systems, Marketing, or a similar field, or equivalent work experience. A Master's Degree is preferred. You should have 12+ years of product management experience with formal product management techniques and tools, and in-depth knowledge and experience with agile & SCRUM development methodologies. Experience with P&L accountability and excellent oral and written communication skills in English are required. Joining NiCE as the Director of Product Management offers you the opportunity to work in a fast-paced, collaborative, and creative environment within a global company at the forefront of market disruption. If you are passionate, innovative, and driven to constantly raise the bar, this role may be the perfect fit for you. Enjoy the NiCE-FLEX hybrid model, where you can work 2 days from the office and 3 days remotely each week, enabling maximum flexibility and fostering a vibrant, interactive atmosphere.,

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12.0 - 18.0 years

0 Lacs

haryana

On-site

The Director of Operations will oversee the day-to-day operational performance, guest experience, and brand compliance across the Holiday Inn Express (HIEX) Samhi Portfolio, comprising 12 hotels in key Indian cities. This leadership role ensures operational excellence, drives profitability, supports hotel teams, and maintains IHG brand standards in collaboration with the broader corporate and brand teams. Lead operational strategy and execution across all 12 HIEX hotels in the portfolio. Monitor and improve key performance indicators (KPIs), including guest satisfaction (GSS), GOP, PAR, and RevPAR. Conduct regular property visits to assess service delivery, cleanliness, safety, and operational consistency. Ensure compliance with all IHG brand standards and internal SOPs. Support and mentor Hotel Managers/GMs across the portfolio. Work with HR to ensure robust training, performance management, and talent pipeline development. Drive employee engagement and build a strong, service-focused culture across the portfolio. Review and guide hotel budgets, forecasts, and capital expenditures (CAPEX). Drive cost optimization, productivity, and profitability at each property. Collaborate with Finance and Revenue teams to support revenue enhancement initiatives. Ensure consistent delivery of Holiday Inn Express brand promise and service culture. Drive guest satisfaction through effective service audits, feedback mechanisms, and training. Act as the custodian of IHG brand standards in day-to-day hotel operations. Collaborate with technical teams and asset management teams on renovations, upgrades, and preventive maintenance programs. Assist with new hotel openings or transitions when needed. Experience: 12-18 years in hotel operations, with at least 5 years in a multi-property leadership role. Proven expertise in limited-service or mid-scale hotel operations (HIEX or similar preferred). Deep understanding of Indian hospitality regulations, customer expectations, and operational trends. Experience managing remote teams and high-performing GMs. Operational and Financial Acumen. Strategic Thinking & Crisis Management. Strong Leadership & Team Development Skills. Excellent Communication & Interpersonal Skills. High Attention to Detail and Quality. Proficient in Hotel Systems (Opera, IHG Concerto, Brand Advantage, etc.). SAMHI Hotels is one of India's leading hotel ownership and asset management platforms. The HIEX Samhi Portfolio includes 12 Holiday Inn Express hotels across key urban and business locations such as Ahmedabad, Bengaluru, Chennai, Gurugram, Hyderabad, Pune, Noida, and Nashik. The portfolio is known for delivering consistent, smart, and efficient stays for modern business and leisure travelers. If you believe you'd be a great fit for the job, hit the "Apply" button and start your journey with us today.,

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0.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Account Lead for multiple Banking accounts in payment industry P&L ownership People leadership and stakeholder management Manage offshore delivery and provide Banking Fraud and Risk oversight to the team Provide industry expertise to the clients and create value for the clients at least 3x of cost to clients Maintain ESAT above average and manage HiPo attrition below 20%

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15.0 - 22.0 years

35 - 50 Lacs

Chennai

Work from Office

Role & responsibilities Experience on Windchill PLM. Experience or Team center PLM Lead the development of end-to-end implementation of PLM projects. Should have experience in ESI integration with Windchill solutions to guide the Team. Manage multiple projects in a fast-paced environment. Has a strong technical background, including application planning and architecture. Be able to analyze and troubleshoot complex technical issues. Work with both internal and external teams to ensure the successful completion of projects. Communicate effectively with internal and external stakeholders and provide technical support. Collaborate with cross-functional team members. Manage team members, plan resources, and hire and develop talent. Provide guidance and mentorship to team members. Align technology to support business objectives. Stay up to date with industry trends and best practices. Preferred candidate profile Bachelors Degree ( Mechanical/ Production Engineering) preferred and/or 15+ years of relevant experience in digital environments. Demonstrated ability in managing multiple priorities and projects across varying brands or business units. Experience on Windchill or Teamcenter PLM with CAD knowledge Experience in ESI Integration and ERP Systems. Good communication and soft skills along with good interpersonal and team skills are essential. Ability to influence and coordinate cross-organization teams to implement important technical priorities.

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4.0 - 9.0 years

8 - 13 Lacs

Mumbai, Pune

Work from Office

Key Objective of the Job: To ensure the effective management and supervision of credit operations across branches, including conducting due diligence on funding proposals, implementing credit policies, maintaining portfolio quality, providing training, managing a team, and staying updated on market trends to inform underwriting decisions. Additionally, the role involves regular audits, addressing audit queries, and fostering coordination with other financial institutions.Top of Form Bottom of Form Key Deliverables: Timely due diligence of the funding proposals of the branches Ensuring the Credit policy implementations Managing and supervising FI agency/ valuation agency operations Ensuring quality portfolio of the branches within the set parameters Conducting training for FI/Channels and cross verticals at regular intervals Visiting Channels/ Branches and customers at regular intervals Handling a team of Credit Managers and associates Providing market feedback through fieldd visits and networking with Credit counterparts of competition Providing inputs for localized schemes based on market dynamics and delinquency studies Audit of files and Process and taking corrective measures Complying to audit Queries Keep track on performance of self and drive the team to enable positive results on KPIs Communicate & Maintain co-ordination with other financers to stay updated on financing traits, market understanding, customer feedback, new schemes launch which helps in underwriting Education Qualification: MBA/CA/ICWA/CS/M.com/B.com (Hons) Specialized job competencies: Functional Competencies Credit Analysis Analytical & Accuracy Skill Understanding of Lending Procedures Credit Risk Assessment Behavioral Competencies Execution Excellence Customer Centricity Fostering Synerygy People Leadership Strategic Orientation Hiring Parameters: Should have Direct or CFT experience in Credit / Operations / Sales / Collections Should have knowledge of local market Good Communication & Negotiation Skill will be added advantage Ability to work under pressure Should have problem Solving Skill Location - Mumbai,Delhi,Pune,Bangalore,Hyderabad,Chennai

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

The Training Manager - Trust & Safety role at Wipro in Hyderabad involves managing a team of Deputy Managers and/or Assistant Managers. You will collaborate with internal and external stakeholders to address various business challenges related to training. Your responsibilities will include planning, designing, developing, delivering, and certifying trainers on adult learning principles, facilitation skills, and coaching skills. Additionally, you will work with LOBs and cross-functional project teams to identify training needs and conduct needs assessments to evaluate these needs. As a Training Manager, you will provide consulting services related to training for organization-wide initiatives and projects. This will entail designing, developing, and implementing training programs using various methods such as instructor-led, train-the-trainer, electronic/web-based, and multimedia formats. You will also research advancements in learning management systems, educational technologies, and instructional design methods to enhance training programs. In this role, you will need to work both independently and as part of a team, demonstrating strong organizational skills and the ability to manage multiple tasks in a dynamic environment. Captivate, Storyline, or similar content designing and authoring tools will be utilized for training analytics and designing training solutions. You will be responsible for ensuring that all training goals and objectives are met at an account level, creating learning service integration and transition plans, and managing the integration and transition of learning services. Furthermore, you will develop positive relationships with stakeholders, ensure compliance with training practices, and assess learning service performance. The role also involves mentoring new and existing resources, contributing to strategic business goals, and enhancing employee satisfaction. Minimum requirements for this position include at least 3 years of training domain experience in Trust and Safety, 5+ years of people leadership experience, and knowledge of learning and development best practices. Additionally, experience in training program development and management, leadership skills, and training delivery in large-scale operations are essential. The ideal candidate should possess assertive communication, conflict resolution mindset, self-improvement mindset, resilience management, patience, customer centricity, coaching and mentoring ability, and good analytical skills.,

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10.0 - 14.0 years

0 Lacs

karnataka

On-site

As the Regional Director at MakeMyTrip, you will play a crucial role in shaping the future of hotel supply in your region. You will lead a team responsible for managing supply from independent hotels across India and fostering strong relationships with partners to drive commercial performance. Your strategic leadership will be instrumental in redefining how premium independent hotels and emerging chains connect with travelers in today's dynamic market. Your role will involve overseeing a diverse portfolio of more than 70,000 hotels, generating over INR 1,000 Cr in annual bookings. You will work closely with a team of Zonal Managers and Business Development Managers to develop and implement regional strategies that drive sustainable growth and profitability. Through data-backed insights and collaboration, you will ensure the right mix of inventory, pricing, and partner engagement to position MakeMyTrip as a benchmark in the hospitality industry. In this high-impact opportunity, you will lead a team of 14 Key Account Managers and Team Leads, guiding them to evolve into strategic thinkers and business owners. By aligning the team on business goals and fostering a culture of continuous development, you will drive execution excellence and create a high-performing environment. Your responsibilities will include defining revenue goals, implementing growth strategies, and monitoring performance to identify growth opportunities. Engaging with key stakeholders in the hospitality ecosystem, you will co-create long-term growth plans and build relationships with hotel owners and senior decision-makers. Additionally, you will represent MakeMyTrip in key hospitality circles, influencing market trends and elevating the brand's position in a competitive landscape. To excel in this role, you should have an MBA from a reputed institute and 10-14 years of experience in key account management, enterprise sales, or strategic partnerships. Strong communication, negotiation, and influencing skills are essential, along with a consultative approach to driving value. Your ability to navigate ambiguity, manage cross-functional stakeholders, and make data-driven decisions will be critical to your success in this dynamic and challenging position.,

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10.0 - 14.0 years

0 Lacs

karnataka

On-site

Eurofins is seeking an experienced Managing Director to oversee the IT Global Capability Centre (GCC) in India. The ideal candidate should possess exceptional leadership skills, business acumen, and capabilities for business transformation. The role is crucial in reshaping service delivery, developing technology capabilities, fostering innovation, and aligning IT with broader business objectives. The successful candidate will drive cultural, organizational, and operational changes to transition the IT Delivery Centre into a value-driven organization. This leadership role requires hands-on involvement, efficient resource management, and a strong emphasis on service excellence and compliance. Responsibilities include: Strategic Transformation & Vision: - Define the GCC's strategic value proposition and align capabilities with enterprise-wide business and technology goals. - Lead transformation efforts across people, processes, technology, and culture. Stakeholder Management: - Serve as the primary liaison between the GCC and global business and technology stakeholders. - Build strategic partnerships across business units to ensure measurable business impact. People Leadership & Talent Management: - Lead, mentor, and inspire a diverse team, fostering a high-performance, collaborative culture. - Manage talent acquisition, training, and retention strategies aligned with the defined strategy. Innovation & Continuous Improvement: - Drive automation, standardization, and agile/DevOps practices. - Leverage emerging technologies to enhance efficiency and optimize IT operations. Performance & Risk Management: - Define and monitor KPIs to measure success and value creation. - Ensure operational excellence, compliance, and security standards. Financial & Budget Management: - Develop and manage the annual budget, ensuring financial targets are met. - Monitor financial performance and manage costs effectively. Compliance, Risk & Governance: - Ensure adherence to regulatory requirements and industry-specific standards. - Lead risk management efforts and business continuity strategies. Requirements: - 10-12 years of senior management experience with a strong background in people management and operations. - Expertise in business transformation, talent acquisition, and IT talent market in India. - Strong knowledge of software development processes and SLA adherence. - Flexibility to work across different time zones. Education/Experience: - Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or Operations Management. Desired Attributes: - Hands-on leader with strategic and operational management skills. - People-first approach focusing on employee development. - Ability to thrive in a fast-paced environment and drive operational efficiency. - Strong analytical background with a commitment to customer service excellence.,

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8.0 - 15.0 years

0 Lacs

karnataka

On-site

The role involves establishing and leading a global PMO function across multiple regions, ensuring consistent frameworks, tools, and governance practices. You will be responsible for driving enterprise-wide project portfolio planning, prioritization, and execution aligned with strategic goals. Additionally, overseeing large-scale client implementations, site transitions, rebadging, migrations, and business continuity programs will be part of your responsibilities. Collaboration with executive leadership, sales, operations, IT, HR, and finance to ensure timely and cost-effective delivery is crucial. You will lead the design and rollout of PMO methodologies including Agile, Waterfall, and hybrid models. Monitoring program risks, timelines, budgets, and KPIs, ensuring timely escalations and corrective actions, will also be your duty. Managing and mentoring regional PMO leaders and project managers to drive a high-performance culture is essential. Your role will involve overseeing reporting and executive dashboards on portfolio health, delivery status, and resource capacity. Supporting commercial teams with solution design, RFP responses, and due diligence for prospective clients is another significant responsibility. Leading the change management efforts for process transformations, digital enablement, and organizational change will also be part of your role. Qualifications for this position include a Bachelor's degree in Business, Engineering, Technology, or a related field. An MBA or Master's in a related discipline is preferred. Additionally, having certifications such as PMP, PgMP, or PRINCE2, Agile, or Scrum will be advantageous. You should possess 15+ years of project/program management experience, with at least 8 years in a senior PMO or leadership capacity. A strong background in the BPO industry with experience managing global delivery programs is required. You must have proven experience in client transitions, global ramp-ups, rebadging, and new site setup. Demonstrated ability to lead cross-functional teams in matrixed environments is essential. Experience in cost optimization, capacity planning, and client-facing project governance is also necessary. Required skills for this position include strong financial acumen with budgeting, forecasting, and ROI tracking expertise. Excellent stakeholder management and executive communication skills are crucial. You should be able to operate in fast-paced, deadline-driven, and client-sensitive settings. Strong people leadership and team development capabilities across geographies are required. Additionally, having a strategic mindset with a focus on business value delivery is important. You should be able to lead in matrixed, multicultural environments, possess high emotional intelligence, adaptability, and stakeholder management expertise. A track record of mentoring and building high-performing PMO teams is essential. A preferred skill for this role is experience with digital transformation initiatives and knowledge of industry best practices in project management.,

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

Are you ready to make an impact at Mondelz International Join our mission to lead the future of snacking and make it possible. You will have the opportunity to support the data strategy and lead the development of custom models and algorithms, contributing significantly to our business performance. Partnering closely with the business leadership team, you will manage the vision and agenda for business analytics in your area of responsibility. In this role, you will support stakeholders across the portfolio by implementing agile ROI/KPI initiatives that drive improvements. You will also identify and collaborate with external partners to deliver on projects, develop custom models and algorithms to uncover signals, patterns, and trends for long-term business performance. Additionally, you will play a key role in shaping the data strategy in your area of responsibility, covering data collection architecture, data governance, and data reporting infrastructure. Building and leading a professional and reliable team will be part of your responsibilities, as well as running the business analytics program practice methodically to communicate the value of business analytics to stakeholders. To excel in this position, you should have a strong desire to drive your future and accelerate your career. Your experience and knowledge should include the ability to influence the business agenda, leadership in analytics practice roles, deploying new analytical approaches in complex organizations, and using analytics techniques effectively to create business impacts. People leadership experience is also essential. As the D&A Analytics lead for India, you will craft the Data & Analytics strategic vision and roadmap, driving momentum within the organization and delivering strong business value at the right cost structure. You will collaborate with regional and global teams, fostering adoption plans and continuous improvement initiatives. Your role will involve presenting insights at key leadership forums and building capabilities within the teams to embed analytics in business processes effectively. In addition to leading analytics delivery and BI development for India, you will coach and build an agile, inspired team with a growth mindset. Managing funds, securing funding for analytics agendas, and tracking spends judiciously will be part of your responsibilities. You should also possess strong data and analytics skills, technology proficiency, and essential soft skills such as leadership, communication, facilitation, creativity, teamwork, collaboration, storytelling, and influencing. If you have a good understanding of analytics concepts, methods, and techniques, along with technology skills in programming languages, data integration tools, and analytics platforms, and possess domain skills related to business process transformation and data governance, you are encouraged to apply for this role. Agility, growth mindset, project management capabilities, and decision-making skills are also crucial for success in this position. Mondelz International offers within-country relocation support and minimal assistance for candidates moving internationally as part of the Volunteer International Transfer Policy. Join us in empowering people to snack right and delivering high-quality, sustainable snacks that nourish life's moments. Become a part of our diverse community and contribute to our purpose and values.,

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8.0 - 15.0 years

0 Lacs

maharashtra

On-site

Join a high impact role with one of India's largest and most respected corporate groups, operating across manufacturing, energy, infrastructure, and retail sectors. We are hiring for the position of Team Lead FC&A (Project Management) based in Navi Mumbai. The ideal candidate should have a minimum of 10-15 years of experience. As a seasoned professional, you will be an integral part of our dynamic team in Navi Mumbai, responsible for driving procurement excellence, financial optimization, and risk management across projects. A strong background in Project Management (8+ years mandatory), preferably in Petrochemical Polyester projects, is required for this role. If you have a passion for operational efficiency, we invite you to join our dynamic project management team. Your key responsibilities will include: - Contracting & Validation: Ensuring thorough validation of term sheets and purchase orders, covering commercial terms, insurance, cost, taxes, supplier credit financing, and compliance with Group Contracting Procedures (GCP/SCP). - Certifications, Performance Monitoring & Optimization - MOU Contracts Management: Handling end-to-end MOU contracts, bill certifications, inventory reconciliation, and recovery of shortages. - Risk Management & Compliance: Identifying financial risks, developing mitigation strategies, and ensuring strict regulatory compliance. - Policy & Process Development: Designing and enforcing standard policies and procedures aligned with business goals. - People Leadership: Mentoring and developing team members to take on larger responsibilities and deliver high performance. Key Performance Indicators (KPIs) include: Primary KPIs: - Timely PO release - Optimal commercial terms - Supplier credit financing - Tax optimization Additional KPIs: - Insurance adequacy at optimal cost - PF optimization - Efficient target setting - SOP adherence Job Requirements: Functional Competencies: - Strong grasp of direct & indirect taxation - Insurance knowledge for projects - Deep understanding of commercial impact - Accounting principles Behavioural Competencies: - Leadership & analytical thinking - Influencing & persuasion skills - Business acumen - Emotional intelligence Qualification required: CA (Chartered Accountant) If you are ready to lead with purpose and drive excellence in project management and financial operations, we would love to hear from you. Please send your resume to shivani.kadu@qmail.quesscorp.com.,

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5.0 - 9.0 years

0 Lacs

thane, maharashtra

On-site

As a global leader in integrated logistics, Maersk has been at the forefront of the industry for over a century, constantly pushing boundaries through innovation and transformation. With a strong focus on efficiency, sustainability, and excellence, we are reshaping the possibilities within the sector. At Maersk, we embrace diversity, foster collaboration, and prioritize continuous learning. We strive to ensure that our workforce mirrors the customers we serve, with over 100,000 employees spread across 130 countries. Together, we are shaping the future of global trade and logistics. In this role, you can expect the following: - Impact: Your contributions will directly influence the success of our global operations. - Opportunity: Maersk offers abundant prospects for professional and personal growth. - Innovation: Join a forward-thinking team that values innovation and cutting-edge technologies. - Global Exposure: Collaborate with colleagues from diverse backgrounds and gain insight into international business practices. - Work-Life Balance: We prioritize work-life balance and provide flexible working arrangements to support our employees. As a manager, you will have additional responsibilities beyond your specific job accountabilities. This includes setting direction, developing business and operational areas, establishing policies and practices, and executing business plans. The planning horizon may vary from short to long term, depending on your career stage. Goal achievement is typically accomplished through the performance of direct and/or indirect reports. Career progression in this role is marked by the acquisition of broad technical expertise, business and industry knowledge, as well as process and people leadership capabilities. Working independently within defined boundaries and guidelines, you will need supervision and support for more complex tasks. Your knowledge will be crucial for applying practical methods, work procedures, and processes. As a leader, you will be responsible for managing employees day-to-day and setting priorities to ensure task completion. Previous work experience in a related area or practical knowledge acquired through advanced education is required for this role. Maersk is committed to supporting your needs and providing any necessary accommodations during the application and hiring process. If you require special assistance or accommodations to access our website, apply for a position, or perform your job effectively, please reach out to us at accommodationrequests@maersk.com.,

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