Vice President of Revenue Cycle Management (RCM)

As the Vice President of Revenue Cycle Management (RCM) at TRIARQ Health, your role will be to lead and scale the India-based revenue cycle organization. You will be responsible for overseeing end-to-end RCM delivery and championing intelligent, AI-enabled workflows to enhance efficiency, accuracy, and client satisfaction. This senior leadership position requires a unique blend of deep RCM domain expertise, exceptional people leadership skills, strong technological fluency, and a proven track record of driving large-scale transformations in high-growth environments. **Key Responsibilities:** - **Strategic Leadership** - Lead the transformation and expansion of the India RCM organization while ensuring quality and efficiency. - Define and execute a scalable operating model aligned with business growth and evolving client needs. - Partner with executive leadership to align India operations with corporate strategy and financial performance goals. - Drive digital transformation through automation, AI/ML, RPA, and advanced analytics. - Collaborate with product and engineering teams to implement intelligent platforms and real-time reporting. - **Operations & Delivery Excellence** - Improve quality, turnaround time, and cost-efficiency by fostering a culture of accountability and performance. - Establish real-time dashboards and metrics for key performance indicators. - Ensure process standardization across clients while supporting specialty-specific needs. - Govern SOPs across all RCM processes to ensure compliance and consistency. - **Client Relationship Management** - Act as an executive sponsor for key clients and build long-term partnerships. - Serve as the operational interface for senior U.S. leadership on delivery performance. - Lead structured Client Business Reviews to track KPIs and propose improvements. - **People Leadership & Culture** - Build and inspire a world-class team through strong leadership layers. - Foster a high-performance culture of accountability, innovation, and continuous learning. - Implement structured mentorship and leadership pipeline development programs. - **Client Onboarding & Transition Management** - Lead the transition and onboarding of new clients. - Partner with sales, product, and technology teams to deliver pre-sales commitments into steady-state operations. - Oversee knowledge transfer and training programs for smooth go-live. - **Compliance & Risk Management** - Ensure regulatory compliance and maintain data security standards. - Drive risk assessment, audit readiness, and internal controls. **Ideal Candidate Profile:** - Experience: 15-20+ years in U.S. healthcare RCM, with 5+ years in senior leadership roles. - Scale: Demonstrated ability to grow operations to enterprise scale. - Technology: Proven success in leading automation, analytics, and AI adoption in RCM. - Leadership: High EQ, strong communicator, able to lead through complexity and change. At TRIARQ Health, you will have the opportunity to lead the transformation of a high-impact, tech-enabled healthcare services business, drive innovation in healthcare and technology, work in a collaborative environment with direct influence on company strategy, and have significant visibility and P&L ownership. To apply for this role, please send your updated resume to jobs@triarqhealth.com with the subject line: Application - Vice President, RCM.,