422 Ites Jobs

Hiring for International BPO in Gurugram loaction Process:- E commerce Shifts :- Rotational CTC: 2.65 LPA upto 4.2 LPA as per experience 05 days working cab facility Call or whatsapp CV now to schedule interview HR 79827 39499 Required Candidate profile The ideal candidate will possess a combination of excellent communication skills, empathy, problem-solving abilities, and a genuine passion for providing exceptional service.

Hiring for 12th pass or Recent Graduate of 2023 or 2024 can apply No charges Immediate joining Fresher are welcome BA/b.com/12th pass/ NIOS/ BBA/UG can apply For faster response WHATSAPP cv to HR 79827 39499

Hiring for International Chat process Minimum 01 year of International Customer Service Experience is required Rotational Shifts Client Service Representative profile Only Graduate For faster response WHATSAPP cv to HR 79827 39499

Hiring for a TOP MNC IN gurgaon Location 12th pass can apply Freshers are welcome Immediate joining ONLY WHATSAPP YOUR RESUME AND LOCATION TO HR MANAGER:- 79827 39499

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for a VOICE process 12th pass or graduate with 01 year of nay experience will work GET A FLAT 34k inhand..... plus BOTH SIDE FREE CABS Grugaon location For faster response WHATSAPP cv to HR 79827 39499 Required Candidate profile The person shoud have good communication skills as it is a VOICE process you will get a flat saalry of 34k inhand plus both side free cabs no limit on salary hike

ABOUT UA/UNIFORM ADVANTAGE BRANDS For over 40 years, UA Brands has been synonymous with fashion-forward specialty apparel for the medical and culinary professions. We are proud to support our valued customers - true heroes giving back with every shift. Our culture includes a long history of philanthropy and community support. Our Technology Development Job: Sr. Salesforce Commerce Cloud Developer at UA Brands in Pune, Maharashtra, India Job Details As part of our expansion plans as a growing, global organization, UA Brands started its captive center in Pune, India in September 2017 to add IT & ITES support and talent to our corporate teams. ABOUT THE ROLE This position requires one to work in a schedule between 6:00 PM and 3:00 AM IST, Monday through Friday. We are seeking a highly skilled and experienced Senior Software Developer with extensive expertise in Salesforce Commerce Cloud (SFCC) to join our dynamic team. In this role, you will drive the design, development, and optimization of our eCommerce platform, enabling exceptional customer experiences for our consumer goods business. You will work closely with cross-functional teams to deliver innovative, scalable, and high-performing solutions aligned with our business objectives. WHAT YOU LL DO Platform Development & Customization: Develop and maintain eCommerce solutions using Salesforce Commerce Cloud (SFCC). Customize and enhance storefront capabilities, including integrations with third-party services. Leverage SFRA (Storefront Reference Architecture) to deliver tailored user experiences. Integration & APIs: Implement and manage integrations between Salesforce Commerce Cloud and internal systems such as ERP, CRM, OMS, and third-party APIs. Ensure seamless communication between front-end and back-end platforms. Optimization & Performance: Monitor, analyze, and improve platform performance, ensuring high availability and optimal load times. Troubleshoot and resolve complex technical issues with scalability, reliability, and security in mind. Collaboration: Partner with product managers, designers, and QA teams to gather requirements and deliver robust solutions. Contribute to code reviews to uphold high development standards. Strategic Contributions: Stay updated with the latest Salesforce Commerce Cloud releases and eCommerce industry trends. Propose and implement best practices to enhance user experience and streamline operations. Support business goals by developing new features, campaigns, and promotions on the eCommerce platform. WHAT YOU LL BRING An ideal candidate must demonstrate the ability to read, speak, and write in English. A positive attitude towards resolving technical issues, along with the ability to collaborate directly with business leaders during U.S. working hours (6:00 PM to 3:00 AM IST), is essential for this role. Bachelors degree in Computer Science. Minimum of 5-7 years of experience in Software development with a focus on e-Commerce platforms. Strong analytical and problem-solving skills. At least 3+ years of hands-on experience with Salesforce Commerce Cloud (SFCC). Proficient in JavaScript, React, and C#. Expertise in Salesforce Commerce Cloud development, including SFRA framework. Knowledge of performance optimization techniques for eCommerce sites. Familiarity with RESTful APIs and Salesforce integrations. Experience with CI/CD pipelines and version control systems like Git. Excellent verbal and written communication skills. Ability to work collaboratively in a team environment and independently when required. Salesforce Commerce Cloud Developer Certification is a plus. Experience in consumer goods or retail eCommerce businesses. Experience with Agile/Scrum methodologies. WHERE YOU LL WORK REMOTE Work from Home Have workplace flexibility - you ll work exclusively from the comfort of your home with no commute! Remote employees are expected to be online and available during core business hours for their team. Company computer equipment is provided for business use. PLENTY OF BENEFITS TOO UA BRANDS offers a full range of benefits that address both your health and financial needs. Company-sponsored medical insurance for employees and family members Company-sponsored Life insurance for employee Company-sponsored Group Personal Accidental insurance for employee Company-sponsored Gratuity Benefit Continuous remote work Hardship Allowance: Paid over and above the employees monthly salary Extended Hardship Allowance: Paid over and above the employees monthly salary Paid Vacation / Earned Leave Maternity Leave, Compensatory Off Leave, Bereavement Leave, and Paternity Leave as per the applicable norms. Holiday Pay Referral Program - Get paid to work with Friends Regular Recognition, Social Activities, Monthly Events, and Birthday Celebrations Mandatory Fun UA IS AN EQUAL OPPORTUNITY EMPLOYER As an employee of any UA Brands division, you will be part of an established and dynamic organization. We believe that success starts from within, and we are seeking individuals who thrive in an environment that encourages and supports self-management. To provide equal employment and advancement opportunities to all individuals, employment decisions at UA Brands will be based on merit, qualifications, and abilities. UA Brands does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. UA Brands will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship. We are a Drug-Free Workplace. A uniform that fits right and feels great has the power to change a caregivers day. Follow UA Brands on Social Media Tis the season to give! Yesterday, a few of our corporate team members volunteered at the Pantry of Broward to organize food boxes for those in need and bring some holiday cheer to the facility with decor! Treating our team to a wellness snack break with a trail mix bar! If you like what you ve heard about us so far and believe you re exactly the ambitious, self-motivated professional we need, we d love to meet you!

About iamneo Founded in 2016 and now part of the NIIT family, iamneo is a rapidly growing, profitable B2B EdTech SaaS company that s revolutionizing tech talent upskilling, evaluation, and deployment. Our AI-powered learning and assessment platforms enable enterprises and educational institutions to build future-ready talent at scale. We specialize in Talent Upskilling, Assessment, and Workforce Transformation across sectors such as ITeS, BFSI, and Higher Education. Top corporates, including Wipro, HCLTech, LTIMindtree, Virtusa, Tech Mahindra, and Hexaware, and over 150+ leading institutions like BITS Pilani, VIT, SRM, LPU, and Manipal trust our solutions. As an NIIT Venture, we leverage NIIT s 40+ years of legacy in learning and talent development combining their global reputation and deep domain expertise with our AI-driven, product-focused approach to modern upskilling. If you are passionate about innovation, growth, and redefining the future of tech learning iamneo is the place for you. About the Role We re seeking a Regional Sales Manager- University Solutions to lead our university business in the Coimbatore region. This high-impact, autonomous role focuses on building institutional partnerships and driving strategic sales growth in higher education. You will represent iamneo within the university ecosystem identifying opportunities, nurturing relationships with decision-makers, and developing scalable solutions that align with academic goals. What Youll Do Drive Sales & Strategic Partnerships Take full ownership of sales responsibilities for the university vertical in the region. Develop and implement a territory strategy to identify, approach, and convert universities into long-term partners. Conduct consultative discussions with Deans, Directors, and other stakeholders to align our offerings with their vision. Accelerate Growth & Revenue Achieve quarterly and annual sales targets through a mix of outbound efforts, referrals, and relationship expansion. Maintain a robust pipeline, track progress, and drive predictable revenue growth. Collaborate & Customize Work closely with Product and Customer Success teams to ensure tailored solution delivery and ongoing account expansion. Gather client insights to inform product innovation and roadmap discussions. Lead with Influence Represent iamneo at university events, conferences, and networking forums to build brand visibility and trust. Act as a thought partner to universities exploring digital transformation in tech education. What We re Looking For A minimum of 8 years in business development or B2B sales, ideally within EdTech, SaaS, or Higher Education. Proven experience managing university or institutional sales cycles. Strong understanding of the education ecosystem, curriculum alignment, and university decision-making hierarchies. Outstanding communication, stakeholder management, and negotiation skills. A self-starter with a strategic mindset, capable of thriving in a fast-paced, high-autonomy role. Existing network within Coimbatore s EdTech or higher education ecosystem is a significant advantage. Why Join Us Competitive compensation + performance-linked incentives. Own a growing, high-impact vertical. Collaborate with a passionate, product-first team shaping the future of tech education. Benefit from NIIT s global legacy in learning and development. If you re a sales leader passionate about education and innovation, we d love to hear from you. Apply with your resume and a brief note explaining your enthusiasm for this role at iamneo.

About iamneo Founded in 2016 and now part of the NIIT family, iamneo is a fast-growing, profitable B2B EdTech SaaS company that s transforming how tech talent is upskilled, evaluated and deployed. Our AI-powered learning and assessment platforms help enterprises and educational institutions build future-ready talent at scale. We specialize in Talent Upskilling, Assessment, and Workforce Transformation across sectors like ITeS, BFSI, and Higher Education. Our solutions are trusted by top corporates such as Wipro, HCLTech, LTIMindtree, Virtusa, Tech Mahindra, and Hexaware, and over 150+ leading institutions including BITS Pilani, VIT, SRM, LPU, and Manipal. As an NIIT Venture, we re backed by NIIT s 40+ years of legacy in learning and talent development combining their global reputation and deep domain expertise with our AI-first, product-driven approach to modern upskilling. If you are passionate about innovation, growth, and redefining the future of tech learning iamneo is the place for you. About the Role We re looking for a Senior Growth Partner - University Sales to lead our university business in the Hyderabad region . This is a high-impact, independent role focused on building strong institutional partnerships and driving strategic sales growth in the higher education space. You will be the face of iamneo in the university ecosystem identifying opportunities, nurturing relationships with decision-makers, and crafting scalable, win-win solutions that integrate seamlessly with academic goals. What Youll Do Drive Sales & Strategic Partnerships Own end-to-end sales responsibility for the university vertical in the region. Develop a territory strategy to identify, approach, and convert universities into long-term partners. Lead consultative discussions with Deans, Directors, and other stakeholders to align our offerings with their vision. Accelerate Growth & Revenue Achieve quarterly and annual sales targets through a mix of outbound efforts, referrals, and relationship expansion. Maintain a healthy pipeline, track progress, and drive predictable revenue growth. Collaborate & Customize Work closely with Product and Customer Success teams to ensure tailored solution delivery and ongoing account expansion. Gather insights from clients to inform product innovation and roadmap discussions. Lead with Influence Represent iamneo at university events, conferences, and networking forums to build brand visibility and trust. Act as a thought partner to universities exploring digital transformation in tech education. What We re Looking For 8+ years of experience in business development or B2B sales, preferably in EdTech, SaaS, or Higher Education. Proven success in managing university or institutional sales cycles. Strong understanding of the education ecosystem, curriculum alignment, and decision-making hierarchies in universities. Excellent communication, stakeholder management, and negotiation skills. Self-starter with a strategic mindset and the ability to thrive in a fast-paced, high-autonomy role. Why Join Us Competitive compensation + performance-linked incentives. Full ownership of a growing, high-impact vertical. Work with a passionate, product-first team shaping the future of tech education. Backed by NIIT s global legacy in learning and development. If you re a sales leader with a passion for education and innovation, we d love to hear from you. Apply with your resume and a brief note on why youre excited about this role at iamneo.

Fresher Fresher, HR, Recruitment, Excel, Hiring, MBA, Marketing, BPO, Calling Recruitment Office Coordinator Operation Receptionist Recruitment Hiring IT Recruitment Joining Offer Letter Naukri Portal Sales Counselling HR Intern

WNS (NYSE: WNS) is seeking a seasoned professional to spearhead marketing campaigns, awards and recognition strategy, PR, industry forum relations, and event coordination. Must possess 8-10 years of marketing experience, including 4 years in a managerial role. Strong communication, leadership, and analytical skills required. MBA/PGDM in Communications or Marketing or Graduate/Post Graduate in Mass Communication, Journalism or PR. Roles and Responsibilities Responsible for driving the global awards and recognition strategy and execution that positions WNS as the foremost digital-led business transformation player and a leading employer globally Creating, implementing, and overseeing public relations, media, and content strategy to build brand recognition, corporate and leadership branding Responsible for building and executing industry engagement strategy and liase with industry associations like nasscom, CII and ASSOCHAM Act as an internal expert, consultant, and program/project manager and represent the corporation to external groups, agencies, and vendors Supervising and overseeing media management (including facilitating leadership interaction with media and other institutions on a daily, monthly, quarterly basis) for CXOs and key business leaders across functions, globally Translate complex research and analysis into clear, engaging content tailored to target audiences Collaborate, brief, and manage WNS agencies to maximize results and ensure consistency across the campaigns and submissions Develop campaigns, narratives, and visual content to ensure strong visibility for the award wins and key initiatives Drive visibility and impact of WNS work through effective use of social media and other channels; monitor engagement and identify opportunities for improvement. Track, evaluate, and report on communication outcomes to inform continuous improvement. Qualifications Prior experience in the IT/ITeS industry is highly desirable

Position Title: Deputy Manager - Procurement Grade: BII Team: Individual Contributor: Part of 3 member team Reporting to: Group Manager / Sr. Group Manager - Procurement Brief : This is executive level position in Captive Procurement function for supporting the Professional Services portfolio (Sourcing and Contracting). The incumbent is expected to have minimum 3 -4 years of relevant industry experience, specifically in contract management, Procure to Pay (P2P), MIS and vendor engagement. Candidates having prior experience in HR and Recruitment related contracts will be preferred. This position is based out of Mumbai and will operate in Hybrid model of working. Key responsibilities: PROFESSIONAL SERVICES category Sourcing Support within Professional Services Category group Manage and track HR category specific contracts - renewals - negotiations. Identify and pre-qualify potential Service Providers, Run RFQs, evaluates RFPs/RFQs responses and proposals based on type of service needed, T&C, Candidate should be able to align with selected suppliers to develop mutually acceptable contractual agreements. Collaborates with Procurement Shared Services for actions related contract governance and compliance with internal policies and external regulations. Interact/liaise and maintain relationships at a Senior/Executive level. Ensure completion of documentation requirements (MSA & SoW s, Short term contract.) Build a knowledge repository for services used, preferred vendors, contract strengthening. Work with various support teams within the function for P2P (procure to pay) process. SKILLS Essential: Minimum of 3-4 years experience in Procurement function in ITES/BPO/KPO/Consulting companies. MIS and , Strong Excel Skills, knowledge of digital tools / databases Services Contracting with large to mid-scale HR recruitment vendors, Job Portal services, , Free-lance consultants, Contract review (Knowledge of legal terms in service contracting) Performance management skills PROFESSIONAL EXPERIENCE, knowledge and education Essential: Expertise to include, amongst others, Procure-to-pay, Source-to-pay, Master Data Management, Reporting, Analytics, Market Intelligence. Ability to be a strong team player and undertake regular and special assignments within the department. Strong collaborator with cross functional teams & people, Ability to deal with high levels of complexity. Data driven action orientation, with strong reporting, data analysis, presentation skills, and organizational abilities. Must have worked in a Service /ITES environment for at least 5 years. Negotiation and Effective communication skills are mandatory. Desirable: Process improvement experience / Certification Good knowledge of technology platforms and systems Consensus building skills. Education: Minimum qualification of Bachelor s degree in Science, Commerce, BMS or BBA. Additional certifications in procurement domain. MBA in HR ( Recommended ) Specific Competencies High energy/ passion for growth / go-getter Global exposure Excellent communication and Presentation skills Ability to influence multiple internal stakeholders. Ability to build deep client partnerships. Ability to lead and build strong teams. Strategic thinking Problem solving Qualifications Minimum qualification of Bachelor s degree in Science, Commerce, BMS or BBA. Additional certifications in procurement domain. Qualifications B.E / MBA in supply chain

Job Title: Accounts Receivable Specialist Order to Cash Location: Bangalore (on site) Experience Level: 5+ years Education: B.Com / CA Inter / MBA (Finance) About ColorTokens At ColorTokens , we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen but with our cutting-edge ColorTokens Xshield platform , companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to continue operating while breaches are contained, ensuring critical assets remain protected. Our innovative platform provides unparalleled visibility into traffic patterns between workloads, OT/IoT/IoMT devices, and users, allowing businesses to enforce granular micro-perimeters, swiftly isolate key assets, and respond to breaches with agility. Recognized as a Leader in the Forrester Wave : Microsegmentation Solutions (Q3 2024) , ColorTokens safeguards global enterprises and delivers significant savings by preventing costly disruptions. Join us in transforming cybersecurity. Learn more at www.colortokens.com . Our culture We foster an environment that values customer focus, innovation, collaboration, mutual respect, and informed decision-making. We believe in alignment and empowerment so you can own and drive initiatives autonomously. Self-starters and high-motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of world s impactful organizations be it a children s hospital, or a city, or the defense department of an entire country. Company Overview: ColorTokens is a fast-growing cybersecurity product company that is redefining the way enterprises protect their digital assets. Our market-leading Xshield platform enables Zero Trust microsegmentation and real-time visibility into application traffic, ensuring robust protection against modern cyber threats. We are looking for passionate and driven individuals to join our mission in building cutting-edge security products. Job Summary We are seeking an experienced Accounts Receivable Specialist to manage the end-to-end Order-to-Cash (O2C) process. The ideal candidate will have a strong background in Accounts Receivable within IT or SaaS environments and basic understanding of revenue recognition principles under both US GAAP and India GAAP. This role requires attention to detail, excellent coordination across departments, strong analytical skills, and a proactive approach to collections, customer relationship management, and financial reporting. Key Responsibilities: Manage the complete Accounts Receivable cycle, including invoicing, collections, cash application, and credit memos Generate and send timely order confirmations to customers. Analyse customer orders and update the internal Order Booking Report accordingly. Prepare and manage a comprehensive Billing Plan aligned with customer orders and project milestones. Generate and issue accurate invoices based on billing schedules and project status. Monitor accounts to identify outstanding debts and follow up with customers for timely payments. Record incoming payments and prepare detailed Cash and Collection Reports. Coordinate with delivery and project teams to track progress and ensure accurate and timely billing. Ensure revenue recognition is in compliance with US GAAP and India GAAP standards. Prepare and analyse AR aging reports and DSO metrics to support financial planning and risk control. Ensure compliance with internal controls, corporate policies, and audit requirements. Collaborate with internal stakeholders (sales, legal, delivery) to resolve contract, billing, and collection disputes. Drive continuous process improvements to enhance efficiency and reduce aged receivables. Maintain up-to-date and accurate records of all customer accounts, correspondence, and payment histories. Support internal and external audits with necessary documentation and process transparency. Preferred Qualifications: Minimum 5 years of experience in Accounts Receivable, with a strong preference for candidates from ITES or SaaS industries Proven experience in managing end-to-end order-to-cash operations Working knowledge of revenue recognition under US and Indian GAAP Hands-on experience with ERP systems (e.g., SAP, Oracle, NetSuite) Advanced MS Excel skills and strong analytical thinking Excellent written and verbal communication skills Ability to manage cross-functional collaboration and work independently in a fast-paced environment Exposure to audit processes and internal financial controls is a plus

Sangeeta 9176078282 BPO / Call Center / Day Shift / Graduate / Customer Care Executive Domestic & International Voice Process Profile -CCE Voice Salary - 18k to 30k CTC Day Shift / US Shift Immediate Joiners No Placement Charges Required Candidate profile Min.12th pass Fresher & Experience English Must be Good Pls call Sangeeta 9176078282 for more info NO PLACEMENT CHARGES Thanks, Sangeeta 9176078282

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur . Please go through the JD and Apply. We shall call back the relevant profiles. A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills: Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

Hiring for Leading ITES Company In Hyderabad and Bangalore for Customer Support. Interested candidates may apply through Naukri. We shall call back the relevant profiles. Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs ( Night Shift Allowance ) 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Virtual Interviews Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Department People Services Gurugram The history of Admiral Group (AGp), UK is one of growth, profitability, and innovation. Admiral launched in 1993 with just one brand, zero customers and 57 members of staff. Today we are an international financial services group offering home, van, and travel insurance as well as personal loans and car finance with customers in France, Italy, Spain, the UK and the USA. Headquartered in Wales in the UK, we are proud to be Wales only FTSE 100 company. We are proud to have a global presence with offices in Spain, Italy, France, USA, Gibraltar, Canada and India. We serve over 9 million customers worldwide in line with our purpose to help more people to look after their future, always striving for better together. In 2024 Admiral has been awarded as one of the World s Best Workplaces in a list published by Great Place To Work At Admiral Solutions (Branch Office of AGp), we truly believe that customers and our front-line staff are at the heart of everything we do. It is the customer who sign our checks, and then it is our front-line staff who makes it happen for us. When you join Admiral, you join ~15000 family members worldwide with one common goal of delivering brilliant Customer Experience every day, right from the first call or interaction of the day. Since 2012, Admiral Solutions Gurgaon, Haryana, India, has its sole purpose defined to help our UK-based customers and global colleagues to leverage the time zone difference. Now with almost 11 years of experience, from 16 to ~2700 employees working with our different departments, we provide contact center support to our end customers. We have high standards of engagement culture and people practices, and this is testimony to the plethora of recognitions we have earned in the last couple of years. Here is the list of the latest ones: Great Place to Work certified for consecutive 9 years Ranked 79th in India s Top Large IT/ITES Companies 2024-25 India s Top 10 Best Workplace for Women Top 50 Companies in the IT/BPM in Large Size Organizations Indias Best Workplaces Building a Culture of Innovation by All Why Work with Us? As part of our commitment to be an open, supportive, and inclusive workplace, we foster a healthy work- life balance. This makes our staff thrive in an environment which helps them grow professionally and personally. We have DEIB Council (Diversity Equality Inclusiveness & Belonging) which helps our staff to showcase and hone their alternative talents with likeminded peers. It also allows them the opportunity to improve their leadership and collaboration skills. Have a look at some of the employee benefits we provide: Free Meals (while working from office) Free Cab Services with App enabled booking & tracking. Free Medical, Accident and Life Insurance Annual 750 equivalent Company Shares to every staff member Opportunity to earn performance-based monthly variable amounts, and additional pay-outs occasionally (subject to discretion of the department) Opportunity to enrol in learning & development courses. Opportunity to be nominated to travel to our global offices. Opportunity to grow within the organization. Working Considerations Minimum Education: Graduate Experience: Minimum 2 years of relevant experience Shift Timings: 6:30 AM IST - 2:30 AM IST Working Days: 5 days working in the week Location: Flexibility to work both from home and office basis business requirements (fully vaccinated) WFH (Work from Home) need assurance of a noise free quite/separate room providing an ability to work without interference, continuity and maintaining complete data integrity. There is a need for an existing stable Wi-Fi connection from a reliable telecom vendor having a minimum speed of 75mbps and uninterrupted power supply. WFO (Work from Office) - we do ensure that we take adequate safety precautions and remain compliant with government prescribed rules and regulations. Summary of the role PS Engagement, Executive is responsible to serve as a point of contact for employees for any assistance within the People Services areas. Excluding recruitment, payroll and compliance. Role and Its Responsibilities 1) Induction and On-boarding Organizing the induction and joining formalities Getting the paperwork done for new joiners Handing over the completed files to the recruitment team for further processing. Ensuring to send the documents for Background Verification Make sure that all the files are up to date with the exact information. Send the updated and accurate details for the new joiners to the Payroll Processing team. 2) Communication Sending mails on behalf of PS regarding updates, cautions, changes, guidelines, any new activity coming up, promotions etc. Issuing and sharing various letters or certificates to the employees Sharing employment details for verification of ex-employees Responding to mails by ex-employees on their employment Ensure all communication with the team members are documented to the staff files and the same send to their managers. 3) Meeting & consulting (Grievance Handling) Counselling employees about their problems Serving as a mediator between an employee and manager for grievances and redressal Holding 1-2-1 meetings with employees before putting them on any Performance Improvement Plans Conducting exit interview and trying to retain the resource or at least find the actual reason for leaving To Meet the team members who have not performed well in the last month and ensure that they are motivated and ensure that they are getting the coaching and the feedback from their respective managers. 4) Fun Activities Organizing various competitions on the floor to keep the workplace lively Arranging functions on festivals Running various campaigns for social service and public welfare Contact Us Admiral Solutions (EUI Limited), 4th, 5th and 6th Floor, Building 6 B, Gurgaon Infospace IT/ITES SEZ, Candor Techspace, Dundahera, Sector 21, Gurgaon, Haryana - 122016, India Email ID - documents@admiralgroup.co.uk Admiral Solutions is an equal opportunities employer and makes employment decisions without any bias to race, colour, religion, sex, sexual orientation, gender identity, and disability. All candidates applying are subject to successful completion to background verification checks. To know more about us, feel free to visit the below websites for more information.

About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded! We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to overall development of an employee through comprehensive learning development framework Role Purpose Responsible for monitoring, reviewing, tracking, investigating and reporting of Information Security Incidents which are getting recorded or notified through various sources. The role is also responsible for monitoring technology landscape and associated services for security flaws and incidents, analyzing reported/identified security incidents and ensure timely contentment and remediation of the same. Role Accountability Monitor and analyze the alerts generated on incident management consoles such as SIEM, DLP, Threat Intelligence etc. Investigate, log, update and resolve Security Incident within the agreed timeline and as per defined process Run Incident management bridge, follow escalation matrix as defined in the process document Conduct Root cause analysis and prepare incident report as per the agreed format Monitor InfoSec owned managed Infrastructure for issues Identify and block various IOCs with applicable security policies / configuration changes Work closely with cross-functional teams within SBI Card and partner with key stakeholders to manage security issues/incidents within defined timelines Maintain and publish Security incident MIS reports as per agreed process at predefined frequency Perform process documentation and compliance adherence Measures of Success Timely Logging, Investigating, updating, resolving and reporting of Security Incidents Timely and accurate publication of MIS / business dashboards Increase in maturity incident coordination, improvement in response time by all stakeholders Creation and publication of Incident report as per the prescribed format within the agreed timeframe Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge of Security Operations Center (SIEM, DLP, Anti-Virus etc. alert review and tirage) Knowledge of Security Incident Management Knowledge of Windows UNIX Operating system Basic knowledge on ITIL procedures Understanding of Security Terminology i. e. Network Security, Vulnerability, Anti-Virus, Virus/Trojans/Spam/Attack Pattern Knowledge of Information security management standards like ISO 27001, CEH, CHFI Strong overall ability to troubleshoot and analyze all hardware and software issues Industry-standard certifications such as ISO27001 LI, CCNA or other desired security certifications as preferred. One or more of the following certifications: GIAC Information Security Expert (GSE) or GIAC Certified Incident Handler (GCIH). Competencies critical to the role Stakeholder Management Analytical ability Process Orientation Problem Solving Qualification Bachelor degree / B. tech in Computer Science / IT or related discipline Preferred Industry BFSI / NBFC /E-commerce/IT ITES / Telecom

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with Min 1 year Experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Travel Industry Experience Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring freshers for multiple positions. Location: AP and Telangana We are hiring freshers for Multiple positions based on skills. 1. Software Developer. 2. AR caller 3. BPO Freshers Thanks HR

Role: International Non Voice & Voice Process ( Only candidates in Hyd ) Client: MNC Location: Across Hyd. Qualification: Ug or Above Salary: 3 to 4 Lakhs Days: 5 Days Interview: HR and Ops Skills: good Comms Thanks HR Perks and benefits Cab & Medical

Greetings From Scorelabs! Understanding the need of the customer and helping the customer to choose the right financial product as per their eligibility Suggesting the customer alternative products based on need, lifestyle & spending power Required Candidate profile Only Expereince People can Apply for this Position Minimum 1 Year Experience In Any Voice Process Ability to converse in English With Any South Indian Language Call Hr Darshana - 9121280921

Greetings from KVC CONSULTANTS LTD. We are looking for Graduate Freshers interested to work in Chat/ Voice for ITES Company based out of Gurgaon and Noida Job Description: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. - Resolve tickets Analyze customer reported information to identify problems and concerns. Eligibility: udergarduate can apply Fresher/ Experience can apply - Good communication skills Compensation: 30ctc Shift: 24*7 Work Days: 5 days working with 2 days rotational offs Job location :Lucknow To get your Walk in interviews scheduled kindly reach out to our respective HR's Khushi- 80851 24583 Ayushi - 86022 79217 #NO PLACEMENT CAHRGES# Regards, Eshu HR team KVC CONSULTANTS LTD

Job Description: Value Preposition The Principal Advisor Business Resiliency primary responsibility is to develop and implement a robust business continuity program to enhance organizational resilience and recovery capabilities. This includes overseeing business impact assessments, plan development, testing, and maintenance. The role also involves proactive incident management, threat detection, and response to ensure Business Continuity in the face of disruptions. Job Details Position Title : Principal Advisor- Business Resiliency Career Level : P4 Job Category : Assistant Vice President Role Type : Hybrid Job Location : Bangalore About the Team: Reporting to the Enterprise Resiliency office, the Business Continuity team serves both the India center and acts as an integrated extension of the US team. Notably, Crisis Management responsibilities within the Global Resiliency framework are handled. Impact Drive organizational resilience by developing and implementing a comprehensive business continuity program, ensuring robust recovery capabilities and proactive incident management across global operations. Leverage 13+ years of Global Incident Management and Business Continuity expertise to build and maintain resilient operational frameworks, proactively mitigating risks and ensuring seamless Business Continuity for a global organization, including critical India Operations. Key Deliverables (Duties and Responsibilities) Help in developing and executing a strategic vision for the organizations Business Continuity and Incident Management programs. Coordinate with global team of Business Continuity coordinators to achieve program objectives. Coordinate the development, implementation, and maintenance of Business Continuity plans and procedures. Facilitate Business Impact Assessments, notification exercises and develop validation exercises for Business Continuity plans. Manage the Incident Management Lifecycle, Including Detection, Response, Recovery, and Post-Incident Analysis. Help in creating compliance documents for relevant regulations and industry standards. Foster strong relationships with business units and stakeholders. Develop and deliver training programs to enhance Business Continuity awareness. Coordinate the organizations participation in Internal and External Audits. Skills and Qualification (Functional and Technical Skills) Functional Skills: Required to have 13+ years experience in Global Incident Monitoring /Command Center/BCP, preferably in an IT/ITES environment. Extensive experience in Business Continuity and Incident Management with a proven track record of success. Working in US banks would be a distinctive advantage. Strong leadership and strategic thinking abilities. In-depth knowledge of business continuity frameworks and methodologies. Experience in managing Disaster Recovery and Crisis Management. Relevant certifications (e.g. ISO 22301:2019/CBCI/CBCP) is an added advantage. Ability to handle multiple priorities and work to tight deadlines, coupled with a commitment to the highest quality standards and an eye for detail. Excellent communication skills with the ability to interact at all organizational levels. Technical/Business Skills: Good working understanding of Business Continuity management tools like Archer/Fusion. Well versed with Crisis Communication tools like mass notification system. Should have a good knowledge of collecting information through open sources. Excellent report writing skills can come across a s advantage. Knowledge of IT systems and infrastructure. Understanding of regulatory requirements and industry best practices Relationships & Collaboration The role requires working directly with all business units, spanning both local and global operations, to support the program. This engagement will provide exposure to the multi-faceted nature of a BFSI organization. Accessibility Needs We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.