Industry Solution Lead – Hospitality

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About AIonOS

AIonOS is a leader in enterprise AI transformation, enabling organizations across sectors to unlock value through next-gen artificial intelligence solutions, consulting, and industry expertise.

Role Overview

Industry Solution Lead – Hospitality

This is a leadership and client-facing position focused on innovation at the intersection of hospitality and artificial intelligence.

Key Responsibilities

Consulting & Advisory

• Act as a trusted advisor to senior executives and stakeholders at hotel chains, resorts, and hospitality groups on leveraging AI to reimagine guest experience, operations, and revenue management.
• Identify transformation opportunities in areas such as personalization, guest journey, demand forecasting, pricing optimization, loyalty, and operational efficiency.
• Shape strategic roadmaps for AI transformation aligned with business goals.

Solution Development & Playbooks

• Design AI-first industry solutions for dynamic pricing, guest personalization, smart operations, predictive maintenance, digital concierge, and upselling/cross-selling.
• Develop industry blueprints and frameworks that accelerate the adoption of AI/ML and GenAI across hospitality platforms.
• Partner with AIonOS product and tech teams to customize AI capabilities for hospitality use cases.

Client Engagement & Program Leadership

• Lead large-scale AI transformation engagements end-to-end: from strategy through solutioning to execution and value delivery.
• Drive adoption of cutting-edge digital solutions (intelligent chatbots, automated guest service, demand analytics, feedback analysis, etc.) across the hospitality value chain.
• Ensure business outcomes—revenue growth, operational savings, and enhanced guest experience.

Thought Leadership & Ecosystem Building

• Represent AIonOS at hospitality industry forums, panels, and client events as an authority on AI and digital transformation.
• Cultivate strategic partnerships with technology providers, hospitality platforms, and AI startups to grow the AIonOS ecosystem.
• Create white papers, industry thought leadership, and market perspectives that showcase AIonOS’ role as an innovator in Hospitality AI.

Required Qualifications & Experience

• Minimum 6 years of experience in the hospitality industry (hotel brands, hospitality platforms, OTAs, travel tech, etc.), with a proven track record in digital or AI-led transformation projects.
• Strong understanding of the hospitality business: room revenue management, loyalty, guest experience, back-office operations, channel distribution, and digital platforms.
• Experience in consulting, solution architecture, or transformation leadership for hospitality.
• Hands-on exposure to AI/ML applications: e.g., personalization, guest analytics, pricing, demand forecasting, conversational AI, GenAI, and automation.
• Ability to translate complex business requirements into practical AI-led solutions.
• Exceptional communications and stakeholder management skills; experience with senior executive engagements.
• International exposure and experience in multi-cultural/global setups preferred.

Preferred Skills

• Experience with major hospitality technology platforms (Oracle Hospitality, Sabre Hospitality, Amadeus Hospitality, etc.).
• Expertise in GenAI, LLMs, and conversational platforms for guest service and operations.
• Ability to build strategic business cases and measure ROI for AI implementations.
• Background with management consulting, industry solution leadership, or product innovation is an added advantage.

What We Offer

• Opportunity to shape the future of AI-driven hospitality.
• Collaborate with elite teams of AI experts, consultants, and technologists.
• Leadership role with high visibility and influence in industry communities.
• Attractive compensation, performance-based incentives, and clear career growth trajectory.