19944 Incident Management Jobs - Page 30

Job Responsibilities : Maintain smooth plant operation with adherence to SOP'S and SOC's Check process parameters as per schedule and monitor chemicals and utility consumption Monitor trends of critical parameters to identity impending abnormalities and notify shift in-charge (shift superintendent) for corrective actions Coordinate system shutdown and start up through panel operation and communication to field Follow guidelines received from shift superintendent (shift in-charge) through Shift Team Meetings / OMPRO instructions for enhancement of plant operations Continuously monitor the panel for any significant changes in operating parameters, alarms etc and take corrective action whenever...

PROBLEM MANAGEMENT EXPERT ECOMMERCE AND MOBILE We are looking for a Problem Management Expert to be part of our Nestl Nespresso Digital and Tech Team Position Snapshot: Location: Bengaluru, Karnataka, India Type of Contract: Permanent Grade: Band 2 Type of work: Hybrid Work Language: Fluent Business English The Role: As a Problem Management Expert you will be playing a Critical Role for the stability and performance of Nespresso Systems Landscape In charge for the Problem Management Lifecycle, the main goal is to eradicate Technical Issues, ensure Business Continuity and leverage Continuous Improvement in the Digital Tech organization S/He understands technology trends and the practical appl...

Job duties change at any time due to business needs About You 4 year degree or equivalent experience 1+ years of software development experience Demonstrates familiarity with current and emerging technologies in own scope of responsibility, and develops ability to apply these technologies Understands concepts of package solutions and package specific programming language with knowledge of development objects Demonstrates and continuously builds upon domain-specific knowledge Demonstrates proficiency in at least one computer language Understands the concepts of distributed programming and applies it to their domain Possesses working knowledge of transaction codes/master data used within speci...

Volvo Cars is looking for Salesforce Support Engineer to join our team Roles and Responsibility Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve complex issues related to Salesforce applications. Collaborate with cross-functional teams to identify and implement solutions. Develop and maintain documentation of technical procedures and knowledge base articles. Analyze customer feedback and provide recommendations for process improvements. Stay up-to- with new features and releases of Salesforce products. Job Requirements Strong understanding of Salesforce architecture and functionality. Excellent problem-solving skills and attention to d...

Turner Construction Company is looking for MEP QS role for Major Commercial Project to join our team Roles and Responsibility Manage and coordinate with cross-functional teams to ensure timely project completion. Develop and implement effective quality control processes to maintain high standards. Conduct site visits to monitor progress and identify potential issues. Collaborate with clients to understand their requirements and provide solutions. Prepare and submit reports on project status, risks, and mitigation strategies. Ensure compliance with company policies, procedures, and industry regulations. Job Requirements Strong knowledge of construction methods, materials, and techniques. Exce...

Mott MacDonald is looking for IT Specialist Endpoints to join our team Roles and Responsibility Manage and maintain endpoint systems, including troubleshooting and resolving technical issues. Implement and enforce security measures to protect against cyber threats and data breaches. Collaborate with cross-functional teams to develop and implement new technologies and solutions. Provide technical support and training to end-users on new technologies and systems. Monitor and analyze system performance, identifying areas for improvement and implementing optimization strategies. Develop and maintain documentation of endpoint systems, procedures, and best practices. Job Requirements Strong knowle...

Schneider Electric is looking for Preventive & Remote Analyst, Connected Services Hub to join our team Roles and Responsibility Analyze and resolve complex technical issues related to preventive maintenance and remote monitoring systems. Develop and implement effective solutions to improve system efficiency and reliability. Collaborate with cross-functional teams to identify and address potential problems. Conduct regular audits to ensure compliance with industry standards and regulations. Provide expert guidance on troubleshooting and repair techniques. Stay up-to- with new technologies and trends in preventive maintenance and remote monitoring. Job Requirements Strong understanding of prev...

WTW is looking for Exchange Admin to join our team Roles and Responsibility Manage and maintain exchange servers, including troubleshooting and resolving issues. Configure and implement email security measures to protect against spam and malware. Collaborate with other teams to ensure seamless integration of exchange services with other systems. Develop and implement backup and recovery procedures for exchange data. Monitor and analyze exchange server performance, identifying areas for improvement. Provide technical support and training to end-users on exchange-related issues. Job Requirements Strong knowledge of exchange administration, including setup, configuration, and maintenance. Exper...

MUFG Pension & Market Services is looking for Major Incident Manager to join our team Roles and Responsibility Manage and resolve major incidents efficiently. Coordinate with cross-functional teams to identify root causes and implement solutions. Develop and maintain incident management processes and procedures. Analyze incident trends and provide recommendations for improvement. Collaborate with stakeholders to ensure effective communication and issue resolution. Identify and mitigate potential risks associated with major incidents. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage j...

Simeio is looking for Lead Identity Engineer Role Mining Engineer to join our team Roles and Responsibility Design and implement secure identity management systems. Develop and maintain large-scale data models for user authentication and authorization. Collaborate with cross-functional teams to identify security risks and develop mitigation strategies. Conduct regular security audits and risk assessments. Develop and enforce security policies and procedures. Provide technical guidance and support to junior engineers on identity management best practices. Job Requirements Strong understanding of identity management principles and technologies. Experience with role mining and engineering tools...

About The Role Do RESPONSIBILITIES ¢?¢ Ensure each and every Change is recorded and approved before implementation. ¢?¢ Ensure Change are categorized and are approved as per the defined Process based on the Change category ¢?? Standard, Normal, Expedited, Emergency ¢?¢ Convene and chair CAB meetings, circulate the MOM of the CABs ¢?¢ Ensure no Unauthorized change is implemented which may potentially impact the Production ¢?¢ Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. ¢?¢ Report the Management on the agreed Change KPIs and ensure effective change communication in place ¢?¢ Ensure Change implementation done as per t...

About The Role Do RESPONSIBILITIES ¢?¢ Ensure each and every Change is recorded and approved before implementation. ¢?¢ Ensure Change are categorized and are approved as per the defined Process based on the Change category ¢?? Standard, Normal, Expedited, Emergency ¢?¢ Convene and chair CAB meetings, circulate the MOM of the CABs ¢?¢ Ensure no Unauthorized change is implemented which may potentially impact the Production ¢?¢ Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. ¢?¢ Report the Management on the agreed Change KPIs and ensure effective change communication in place ¢?¢ Ensure Change implementation done as per t...

Roles and Responsibilities: Manage end-to-end Service Desk operations in a 24x7 FinTech environment. Ensure timely resolution of incidents and service requests, adhering to strict SLAs and OLAs. Act as the primary escalation point for critical incidents impacting financial platforms. Drive ITIL-based processes including Incident, Problem, Change, and Request Management. Collaborate closely with Engineering, DevOps, Security, and Product teams. Ensure compliance with regulatory, audit, and security standards (ISO, SOC, PCI-DSS, etc.). Oversee monitoring, alerting, and proactive issue identification for high-availability systems. Lead major incident management (MIM) and root cause analysis (RC...

About The Role Mandatory Skills: Business Analysis-BFSI-Domain . Experience1-3 Years .

Job Description : Domain Expertise : In-depth knowledge across various domains such as Routing, Switching, Security, Voice/Collaboration, and Data Center (DC) networks. Experience in managing Data Center operations and leading teams. Incident Management : Oversee all incident management activities, ensuring adherence to the banks incident management policies. Ensure prompt resolution of incidents and appropriate documentation of each step taken. Documentation : Responsible for maintaining comprehensive documentation related to network infrastructure, including network diagrams, approval documents, and any other related materials. Change Management : Ensure all network changes are evaluated, ...

About The Role Do RESPONSIBILITIES ¢?¢ Ensure each and every Change is recorded and approved before implementation. ¢?¢ Ensure Change are categorized and are approved as per the defined Process based on the Change category ¢?? Standard, Normal, Expedited, Emergency ¢?¢ Convene and chair CAB meetings, circulate the MOM of the CABs ¢?¢ Ensure no Unauthorized change is implemented which may potentially impact the Production ¢?¢ Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. ¢?¢ Report the Management on the agreed Change KPIs and ensure effective change communication in place ¢?¢ Ensure Change implementation done as per t...

About The Role Do About The Role : As a cross functions lead, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, etc. designed for a single Customer or as per SIAM framework in Multi-vendor Environment Capable to connect, update and manage discussions with the Customer and other Service providers / Vendors for all in-scope infrastructure related technical services viz., Networking, Servers, VMware, storage. Capable to drive and collaborate with multiple stakeholders on day to day operations to bring in coordination across the technical towers Lead the ITIL Process resources to achieve the Process KP...

About The Role Do RESPONSIBILITIES ¢?¢ Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs ¢?¢ Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved ¢?¢ Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. ¢?¢ Coordinating with the respective SMEs for speedy resolution of the Major Incident ¢?¢ Ensuring the Major incident is resolved within the SLAs agreed with the Customer ¢?¢ Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. ¢?¢ Cond...

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Job Function: Quality Job Sub Function: Quality Systems Job Category: Professional All Job Posting Locations: Bangalore, Karnataka, India, Brussels, Brussels-Capital Region, Belgium, Mumbai, India, Singapore, Singapore Job Description: Johnson & Johnson is currently recruiting for a Lead, Digital Core to be located in Raritan, NJ; Beerse, Belgium; Mumbai, India and Bangalore, India . Key Responsibilities: Ensure early EQ involvement in application and infrastructure design/development so automated and preventive controls are built in from the start. Own and lead the end-to-end quality process and strategy, providing compliance guidance for applications and supporting infrastructure. Provide ...

Designation: Lead Senior Associate Entity: Deloitte LLP Software Engineer (Python + FastAPI) Role: Software Backend Engineer Experience: 3-7 Years Location: Hybrid - Bangalore Employment Type: Full-time About the Role We are seeking a skilled Python Development Backend Engineer with hands-on experience in Python, FastAPI, and containerized cloud-native environments. You will be responsible for building highly performant services, designing APIs, ensuring reliability, and collaborating across engineering, QA, and DevOps teams. The ideal candidate has strong backend fundamentals, testing discipline, and experience working with modern microservices and Kubernetes-based deployments. Responsibili...

Job Title: Problem Manager - ITSM Location: India (Pune) - Hybrid Department: Employee Services Technology & Operations The Role The Problem Manager will be responsible for the end-to-end lifecycle of problem management across Zendesk s internal IT services. This includes identifying, analyzing, and eliminating root causes of recurring incidents; ensuring long-term stability of applications, infrastructure, and productivity platforms; and fostering a culture of continuous improvement in partnership with Service Desk, Business, and Platform teams. This is a hands-on role that combines analytical rigor, process ownership, and stakeholder management. You will serve as the single point of contac...

Join us as a DevOps Specialist, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. Youll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a DevOps Specialist, you should have experience with: CHEF Recipes, Ansible and other DevOps tools. KAFKA Cluster build and troubleshooting. GITLAB, CICD Piline, Jenkins, Nexus, Linux troubleshooting. GridGain cluster build and troubleshooting. Some other highly valued skills may include: Pro...

The GSOC Strategic Support team is responsible for delivering high-impact security communications, incident management, and executive support across the organisation. You ll report directly to the Head, GSOC, and work closely with cross-functional partners to ensure robust governance and privacy-by-design in all operations. About the Role Major accountabilities Lead expert-level Everbridge configuration, optimisation, templates, workflows, and analytics under approved governance. Oversee advisory communications, incident messaging, SOS/lone-worker processes, travel enablement, and event/meeting security workflows. Direct discreet support for executives, VIPs, high-risk travellers, and sensit...

Senior Service Engineer Why Us Job Title: ServiceNow Developer (ITSM Discovery Focus)Job Summary We are seeking an experienced ServiceNow Developer with at least 3 years of hands-on experience in the ServiceNow platform, specializing in IT Service Management (ITSM) and Discovery modules The ideal candidate will design, configure, develop, and maintain ServiceNow solutions to support IT operations, including CMDB population via Discovery, incident/problem/change management, and integrations You will collaborate with stakeholders to translate business requirements into technical implementations, ensuring best practices and optimal performance Key ResponsibilitiesDesign, configure, and customiz...