16325 Incident Management Jobs - Page 33

We are looking for a talented Computer Operator to monitor and control our computer systems. As a Computer Operator, you will be responsible for handling the operation and maintenance of our computer systems, collaborating with the IT team

Act as a single point of contact for phone calls and emails from users regarding IT issues and queries. Respond to customer requests via phone and e-mail in a timely and accurate manner. Required Candidate profile Provide end-to-end support for Laptop/network, applications and operating system, handheld devices. Analyze, Diagnose and Resolve Windows Server OS Network,

PW is looking for MIS / Sr MIS Professional to join our dynamic team and embark on a rewarding career journey Oversee the design, implementation, and maintenance of the information systems, including hardware, software, and networking infrastructure Manage the database systems, including data backup and recovery, data security, and data integrity Develop and maintain procedures for managing the information systems and technology infrastructure, including disaster recovery plans, security policies, and user access controls Analyze the business processes and identify opportunities for improvement through the use of information systems and technology Collaborate with cross-functional teams, inc...

PW is looking for MIS / Sr MIS Professional to join our dynamic team and embark on a rewarding career journey Oversee the design, implementation, and maintenance of the information systems, including hardware, software, and networking infrastructure Manage the database systems, including data backup and recovery, data security, and data integrity Develop and maintain procedures for managing the information systems and technology infrastructure, including disaster recovery plans, security policies, and user access controls Analyze the business processes and identify opportunities for improvement through the use of information systems and technology Collaborate with cross-functional teams, inc...

PW is looking for MIS / Sr MIS Professional to join our dynamic team and embark on a rewarding career journey Oversee the design, implementation, and maintenance of the information systems, including hardware, software, and networking infrastructure Manage the database systems, including data backup and recovery, data security, and data integrity Develop and maintain procedures for managing the information systems and technology infrastructure, including disaster recovery plans, security policies, and user access controls Analyze the business processes and identify opportunities for improvement through the use of information systems and technology Collaborate with cross-functional teams, inc...

PW is looking for MIS / Sr MIS Professional to join our dynamic team and embark on a rewarding career journey Oversee the design, implementation, and maintenance of the information systems, including hardware, software, and networking infrastructure Manage the database systems, including data backup and recovery, data security, and data integrity Develop and maintain procedures for managing the information systems and technology infrastructure, including disaster recovery plans, security policies, and user access controls Analyze the business processes and identify opportunities for improvement through the use of information systems and technology Collaborate with cross-functional teams, inc...

PW is looking for MIS / Sr MIS Professional to join our dynamic team and embark on a rewarding career journey Oversee the design, implementation, and maintenance of the information systems, including hardware, software, and networking infrastructure Manage the database systems, including data backup and recovery, data security, and data integrity Develop and maintain procedures for managing the information systems and technology infrastructure, including disaster recovery plans, security policies, and user access controls Analyze the business processes and identify opportunities for improvement through the use of information systems and technology Collaborate with cross-functional teams, inc...

PW is looking for MIS / Sr MIS Professional to join our dynamic team and embark on a rewarding career journey Oversee the design, implementation, and maintenance of the information systems, including hardware, software, and networking infrastructure Manage the database systems, including data backup and recovery, data security, and data integrity Develop and maintain procedures for managing the information systems and technology infrastructure, including disaster recovery plans, security policies, and user access controls Analyze the business processes and identify opportunities for improvement through the use of information systems and technology Collaborate with cross-functional teams, inc...

PW is looking for MIS / Sr MIS Professional to join our dynamic team and embark on a rewarding career journey Oversee the design, implementation, and maintenance of the information systems, including hardware, software, and networking infrastructure Manage the database systems, including data backup and recovery, data security, and data integrity Develop and maintain procedures for managing the information systems and technology infrastructure, including disaster recovery plans, security policies, and user access controls Analyze the business processes and identify opportunities for improvement through the use of information systems and technology Collaborate with cross-functional teams, inc...

PW is looking for MIS / Sr MIS Professional to join our dynamic team and embark on a rewarding career journey Oversee the design, implementation, and maintenance of the information systems, including hardware, software, and networking infrastructure Manage the database systems, including data backup and recovery, data security, and data integrity Develop and maintain procedures for managing the information systems and technology infrastructure, including disaster recovery plans, security policies, and user access controls Analyze the business processes and identify opportunities for improvement through the use of information systems and technology Collaborate with cross-functional teams, inc...

PW is looking for MIS / Sr MIS Professional to join our dynamic team and embark on a rewarding career journey Oversee the design, implementation, and maintenance of the information systems, including hardware, software, and networking infrastructure Manage the database systems, including data backup and recovery, data security, and data integrity Develop and maintain procedures for managing the information systems and technology infrastructure, including disaster recovery plans, security policies, and user access controls Analyze the business processes and identify opportunities for improvement through the use of information systems and technology Collaborate with cross-functional teams, inc...

Overview The GSOC Specialist is a critical role in the Global Security Operations Center (GSOC), focused on monitoring, analyzing, and responding to security incidents to protect personnel and assets. Reporting to the GSOC Assistant Manager, this position harnesses advanced security technologies to uphold rigorous operational standards in a 24/7 environment. We are seeking a detail-oriented, tech-proficient candidate with excellent communication skills who excels in fast-paced, high-pressure scenarios and demonstrates adaptability to rotational shifts. Key Responsibilities & KPIs Incident Monitoring & Response Monitor and analyze security systems, including CCTV real-time feeds, access contr...

PW is looking for MIS / Sr MIS Professional to join our dynamic team and embark on a rewarding career journey Oversee the design, implementation, and maintenance of the information systems, including hardware, software, and networking infrastructure Manage the database systems, including data backup and recovery, data security, and data integrity Develop and maintain procedures for managing the information systems and technology infrastructure, including disaster recovery plans, security policies, and user access controls Analyze the business processes and identify opportunities for improvement through the use of information systems and technology Collaborate with cross-functional teams, inc...

PW is looking for MIS / Sr MIS Professional to join our dynamic team and embark on a rewarding career journey Oversee the design, implementation, and maintenance of the information systems, including hardware, software, and networking infrastructure Manage the database systems, including data backup and recovery, data security, and data integrity Develop and maintain procedures for managing the information systems and technology infrastructure, including disaster recovery plans, security policies, and user access controls Analyze the business processes and identify opportunities for improvement through the use of information systems and technology Collaborate with cross-functional teams, inc...

Overview The Business Analyst position is a role within the Operations department of Prodapt that reports to the Project Manager. The overall purpose of the position is to govern various tools and processes within a project in collaboration with the PMs and clients, and to recommend continuous enhancements to increase efficiency, and to uphold Prodapts winning values and to work in a way that contributes to the Companys vision. Also , you will be the go to person in our clients organisation for new requests or changes related to the domain. It involves interaction with IT team and business units, understand their requests and coordinate delivery. Responsibilities Process Management: Create k...

Customer Support:Respond to user inquiries and provide technical assistance through various channels such as phone, email, chat, or in-person Troubleshoot and resolve hardware and software issues promptly Guide users through step-by-step solutions and ensure a positive customer experience Issue Resolution:Diagnose and analyze technical issues reported by users Escalate complex problems to higher-level support personnel when necessary Document all troubleshooting steps and solutions for future reference Technical Troubleshooting:Identify, research, and resolve technical problems related to hardware, software, and network connectivity Collaborate with other IT professionals to implement soluti...

Job Role - Azure Data Engineer (Developer + Support) Location - Airoli, Navi Mumbai Note - The candidate will work mainly on Support (70%) and Development (30%). Job Purpose - To work as Data Engineering / Data Platform Support for Data lake house project. Establish an understanding of the business, develop a deep understanding of business needs, and build and shape delivery plans. Prepare and deliver presentations and facilitate decisions among senior stakeholders. Represent the role in line with the Banks culture, ensuring full transparency, auditability and value for money objectives are met/upheld. Understand data requirements projects of various internal department and regulators i.e. R...

SPOC, Mo,update tickets logged, Provide first-level, Escalate to respective stakeholders on deviation of SLA, MIS Report, necessary approvals evidence attachments, Coordinate & Process compliance and training, Root Cause Analysis. Required Candidate profile 1-5 Yrs Exp, Exp. in IT Help Desk Services, IT Infrastructure Analytical skills, Communication and ITIL Process knowledge, Change Management & Release Management, documentation skills, MS Office.

We are seeking a highly skilled and experienced Operations Specialist to join our dynamic team. This role requires a strong background in operations and support , with the ability to lead one of our Solution Operations Teams while also performing hands-on operational tasks. Strong technical skills, including DevOps, CI/CD, cloud platforms, and scripting, are highly desirable. The ideal candidate will have 6 to 8 years of experience in a similar role, with a proven track record in operations, support, and technical problem-solving. Education and Experience Experience: 6 to 8 years of experience in operations, IT support, or a similar role; proven experience in leading operational teams is a p...

SUMMARY About The Client : A Fortune 500 global leader in technology services and digital business solutions, this company delivers comprehensive Business Process Services (BPS) and IT-enabled solutions. With a worldwide presence, it serves diverse industries including banking, healthcare, retail, manufacturing, and communications. The firm's expertise spans a broad spectrum of critical processes from finance and accounting to human resources, customer service, and supply chain management - enabling clients to enhance efficiency, drive innovation, and achieve business agility on a massive scale. Job Title: Senior Process Executive (SPE) Domain : P & C Insuranc e operations ( Guidewire with c...

• Engage in primary interactions with industry participants to gather critical information. • Accurately record responses and any additional relevant information provided by participants. • Regularly report progress, challenges, and insights to the supervisor. • Collaborate with the survey team to resolve any issues or challenges encountered during the survey process. • Adhere to confidentiality and privacy standards regarding participant information • Ability to adapt to different environments and handle rejection gracefully.

Hiring Data Pipeline Monitoring Developer with Dynatrace expertise & coding skills. Monitor, optimize & automate data pipelines, ensure reliability, performance & compliance through alerts, dashboards & proactive issue resolution.

Role: Managed Services Lead Experience: 10+ Years Location: Mumbai / Bangalore / Trivandrum Overview: As the Service Delivery Lead for Managed Services, youll drive operational excellence through strong governance, process efficiency, and service quality. The role demands a proven leader skilled in people management, stakeholder collaboration, and delivery ownershipensuring SLA adherence, incident management, and continuous improvement across all programs. Key Responsibilities: Service Delivery & Process Optimization: Design, implement, and enhance managed service frameworks and best practices. Streamline operations, identify automation opportunities, and ensure process compliance. Own the c...

Role & responsibilities Please refer to Duties - Serve as the central point of contact for Support delivery and Case Management to ensure the customer has an integrated service delivery experience. -Develop a deep understanding of our customers business challenges and their technical environment to provide technical information, guidance, and support. - Identify upselling opportunities for the account team - Proactively monitor complex issues working closely with other Customer Support and Engineering teams to resolve customer technical issues. - Lead any customer escalation communication and engagement. - Manage complex customer situations, coordinating the actions of the Account Team, Serv...

We’re seeking an experienced SRE & DevOps Engineer (Node.js) to support eBay’s AI Platform. You’ll design, automate, and manage high-availability systems, CI/CD pipelines, and DevOps practices for ML infrastructure. Required Candidate profile Experienced SRE/DevOps Engineer skilled in Node.js, Kubernetes, Docker, CI/CD, and automation. Strong debugging, scripting, problem-solving expertise in AI/ML platform operations and customer support.