2625 Incident Management Jobs - Page 33

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand business needs and translating them into functional application designs. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and analyze requirements.- Design and develop applications based on business process needs.- Implement best practices for application design and development.- Conduct testing and debugging of applications to ensure functionality.- Provide technical support and guidance to team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of IT service management processes.- Experience in designing and implementing ServiceNow applications.- Knowledge of ITIL framework and best practices.- Hands-on experience with ServiceNow platform customization. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow IT Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP PO/PI & APIs Development Good to have skills : API Testing, Enterprise Application Integration (EAI)Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will work on developing SAP PO/PI & APIs to enhance business functionalities and processes. Roles & Responsibilities:- "Responsible for analyzing business/technical needs and translating process into practice through the current Information Technology tool sets. The role will also implement new solutions through configuration and creation of functional specifications and facilitate solution realization. In addition, the role will have responsibilities for conducting testing and troubleshooting solutions. Analyze business/technical needs and translate process into practice through the current Information Technology tool sets. Implement new solutions through configuration and creation of functional specifications and facilitate solution realization - Conduct full integration testing of new or changed business/technical processes. Develop business/technical cycle tests for use by stakeholder community. Document all process changes and provide knowledge to relevant stakeholders. Troubleshoot, investigate and persist. Develop solutions to problems with unknown causes where precedents do not exist by applying logic and inference with creativity and initiative. Provide cross-functional support and maintenance for responsible business/technical areas. Conduct cost/benefit analysis through evaluation of alternative design approaches to determine best-balanced solution. Best-balanced solution is one that satisfies the immediate stakeholder needs, meets system requirements and facilitates subsequent change. Assume leadership role in a small size initiative by playing the key contributor, facilitator or group lead.SAP PO and SCI Analysis and Design, and mapping development. Gathering and analyzing business/functional requirements and translating them into design specifications with consideration to the existing solutions. Managing, coordinating integration projects/work packages through various phases from gathering/analyzing business requirements to go-live and post-implementation support. Contribute in 3rd level support of SAP PI/PO/SCI system (Incident Management, Problem Management, troubleshooting, etc). Create and maintain end-to-end functional/technical designs for interfaces. Proficiency in EDIFACT EDI transactions." Professional & Technical Skills: - Must Have Skills: Proficiency in SAP PO/PI & APIs Development.- Good To Have Skills: Experience with Enterprise Application Integration (EAI), API Testing.- Strong understanding of SAP integration technologies.- Experience in developing and implementing APIs.- Knowledge of SAP Process Orchestration (PO) and Process Integration (PI).- Familiarity with RESTful and SOAP web services. Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP PO/PI & APIs Development.- This position is based at our Hyderabad office.- A 15 year full-time education is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Configuration Management Database (CMDB) Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day involves collaborating with stakeholders to understand business needs and translating them into application designs. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and analyze requirements.- Design and develop applications based on business process requirements.- Implement best practices for ServiceNow Configuration Management Database (CMDB).- Provide technical guidance and support to the development team.- Conduct regular code reviews and ensure adherence to coding standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Configuration Management Database (CMDB).- Strong understanding of ITIL framework and its application in CMDB management.- Experience in integrating CMDB with other ITSM modules.- Hands-on experience in ServiceNow platform customization and configuration.- Knowledge of scripting languages such as JavaScript and AngularJS. Additional Information:- The candidate should have a minimum of 2 years of experience in ServiceNow Configuration Management Database (CMDB).- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Informatica Administration Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, addressing any challenges that arise, and providing guidance to team members to foster a productive work environment. You will also engage in strategic discussions to align project goals with organizational objectives, ensuring that all stakeholders are informed and involved in the decision-making process. Your role will be pivotal in driving the success of application development initiatives and enhancing team performance through effective leadership and communication. Roles & Responsibilities:-As the L1 OPS lead you will be responsible for:Team Leadership & Supervision Lead and mentor a team of L1 support analysts (10-15 member team) Monitor shift schedules and ensure 24x7 coverage.* Provide Shift rota and ensure analyst availability to client team requirements Act as the first point of escalation for unresolved L1 issues.* Triage Major incidents and raise appropriate steps to start the resolution of themService Delivery Management Ensure timely resolution of tickets (incidents, service requests). Track and report on SLAs, KPIs, and operational metrics. Coordinate with L2/L3 teams for ticket escalations and knowledge sharing.* Adhere to Major Incident Management ProceduresProcess Adherence & Improvement Ensure compliance with standard operating procedures (SOPs). Identify recurring issues and suggest process improvements. Conduct root cause analysis for frequent incidents.Stakeholder Communication Provide regular updates to management on team performance and incident trends. Maintain communication with clients or internal users regarding major issues or outages.Tool & System Monitoring Montor Tableau dashboards for scheduled jobs. Ensure alerts and notifications are triaged promptly. Basic understanding of ServiceNow.The candidate should have played the Proactive L1 Ops lead role who has owned responsibility of the L1 OPS team ensuring client satisfaction by having complete ownership of the activitiesTechnical SkillsSQL / ETLService Now or any ticketing toolProcessesL1 Operations managementMajor Incident Management procedures Professional & Technical Skills: - Must Have Skills: Proficiency in Informatica Administration.- Good To Have Skills: Experience with data integration tools and ETL processes.- Strong understanding of database management and SQL.- Experience in performance tuning and optimization of Informatica workflows.- Familiarity with cloud-based data solutions and architectures. Additional Information:- The candidate should have minimum 7.5 years of experience in Informatica Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP MM Materials Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business needs and technical specifications. Your role will require effective communication and coordination to facilitate smooth project execution and delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure adherence to timelines and quality standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP MM Materials Management.- Strong understanding of supply chain processes and inventory management.- Experience with integration of SAP MM with other SAP modules.- Ability to analyze business requirements and translate them into technical specifications.- Familiarity with SAP configuration and customization. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP MM Materials Management.- This position is based in Hyderabad.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. A typical day involves monitoring system performance, troubleshooting issues, and collaborating with cross-functional teams to ensure seamless service delivery. You will engage in proactive problem-solving and contribute to continuous improvement initiatives, ensuring that operational standards are met and exceeded. Your role will also include documenting processes and providing insights to enhance operational efficiency, all while maintaining a focus on customer satisfaction and service excellence. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of operational procedures to enhance service delivery.- Collaborate with team members to identify areas for improvement and implement best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Unified Communication and Collaboration Operations.- Strong understanding of system monitoring tools and techniques.- Experience with incident management and resolution processes.- Ability to analyze operational data to identify trends and areas for improvement.- Familiarity with service level agreements and operational metrics. Additional Information:- The candidate should have minimum 3 years of experience in Unified Communication and Collaboration Operations.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day involves collaborating with stakeholders to understand business needs and translating them into functional designs, ensuring seamless application integration and user experience enhancements. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather and understand business requirements.- Design and develop applications that align with business processes and application requirements.- Implement best practices for application design and integration.- Conduct regular reviews and testing to ensure application functionality and user experience.- Provide technical guidance and support to team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of IT service management principles and practices.- Experience in designing and implementing ServiceNow solutions.- Knowledge of ITIL framework and its application in ServiceNow.- Hands-on experience in customizing ServiceNow applications.- Good To Have Skills: Experience with ITSM tools integration. Additional Information:- The candidate should have a minimum of 3 years of experience in ServiceNow IT Service Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : TIBCO BusinessWorks Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team in implementing effective solutions. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that all stakeholders are informed and involved in the development process. Your role will require a balance of technical expertise and leadership skills to drive successful project outcomes and foster a collaborative team environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in TIBCO BusinessWorks.- Strong understanding of application design and architecture principles.- Experience with integration patterns and data transformation techniques.- Familiarity with Agile methodologies and project management tools.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 7.5 years of experience in TIBCO BusinessWorks.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs and translating them into functional design solutions. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and understand business requirements.- Design and develop applications that align with business processes.- Implement solutions that enhance user experience and efficiency.- Conduct testing and troubleshooting to ensure application functionality.- Provide ongoing support and maintenance for developed applications. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Strong understanding of IT service management principles.- Experience in designing and implementing ServiceNow solutions.- Knowledge of ITIL framework and best practices.- Hands-on experience in configuring ServiceNow modules. Additional Information:- The candidate should have a minimum of 2 years of experience in ServiceNow IT Service Management.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP MM Materials Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project goals are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also be responsible for maintaining communication with stakeholders to provide updates and gather feedback, ensuring that the applications align with business needs and objectives. Your role will require a balance of technical expertise and leadership skills to drive successful project outcomes. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP MM Materials Management.- Strong understanding of supply chain processes and inventory management.- Experience with integration of SAP MM with other SAP modules.- Ability to analyze business requirements and translate them into technical specifications.- Familiarity with SAP configuration and customization. Additional Information:- The candidate should have minimum 7.5 years of experience in SAP MM Materials Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Oracle Communications Order and Service Management (OSM) Good to have skills : Oracle Communications Service ActivationMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Metasolv M6 - Oracle Communications Order and Service Management (OSM).- Good To Have Skills: Experience with Oracle Communications Service Activation.- Strong understanding of application design and architecture principles.- Experience in managing application lifecycle and deployment processes.- Proficient in troubleshooting and resolving application-related issues. Additional Information:- The candidate should have minimum 7.5 years of experience in Oracle Communications Order and Service Management (OSM).- This position is based at our Noida office.- A 15 years full time education is required. Qualification 15 years full time education

Security / Loss Prevention / Incident Management Develop, manage and execute security, loss prevention and crisis management strategies for multiple locations the plant / site and local office level (for green field as well as operational sites). Protecting intellectual property assets, personnel, property, facilities and operations from terrorist attack, vandalism, espionage, sabotage, theft, unauthorized disclosure, misuse and loss.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service ManagementMinimum 5 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow IT Operations Management. Your typical day will involve collaborating with cross-functional teams, analyzing business processes, and designing solutions to meet customer needs. Roles & Responsibilities:- Collaborate with cross-functional teams to analyze business processes and design solutions to meet customer needs.- Assist in defining requirements and designing applications using ServiceNow IT Operations Management.- Develop and maintain technical documentation related to application design and implementation.- Provide technical guidance and support to team members and stakeholders. Professional & Technical Skills: - Must To Have Skills: Experience in ServiceNow IT Operations Management.- Good To Have Skills: Experience in ServiceNow IT Service Management.- Strong understanding of ITIL processes and best practices.- Experience in designing and implementing ServiceNow workflows, forms, and reports.- Experience in integrating ServiceNow with other systems.- Experience in scripting languages such as JavaScript, HTML, and CSS. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow IT Operations Management.- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.- This position is based at our Mumbai office. Qualification Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationMandatory Certified ServiceNow ITSM FundamentalsOptional Certified ServiceNow ITOM or GRC ITAM

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Splunk Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs. Your role will require you to facilitate communication between stakeholders and the development team, ensuring that all parties are informed and engaged throughout the project lifecycle. Additionally, you will monitor project progress and make necessary adjustments to keep the project on track, all while fostering a collaborative and inclusive team environment. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge-sharing sessions to enhance team capabilities.- Monitor project timelines and deliverables, ensuring alignment with strategic goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Splunk.- Strong analytical skills to interpret complex data sets.- Experience in application design and development methodologies.- Ability to work collaboratively in a team-oriented environment.- Familiarity with project management tools and techniques. Additional Information:- The candidate should have minimum 7.5 years of experience in Splunk.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationThe Senior Network Engineer position focuses on designing, implementing, and maintaining network infrastructure with a strong emphasis on routing, switching, and Aruba SD-WAN technologies. The role requires extensive networking experience and collaboration with security teams.Function:IT Operations and Support Network AdministrationResponsibilities:Provide support in the areas of Wired Networking and Wireless NetworkingAbility to perform monitoring of various WLAN technologies and topologiesArchitect and deploy Aruba wireless solutions, including Aruba Mobility Controllers, Access Points (APs), and ClearPass Policy Manager.Ability to be a self-starter and work independently, with good communication (written and oral) and coordination skillsDevelop and maintain network documentation, including diagrams, configurations, and implementation plans.Consult with both internal as well as client teams to drive solutions from design to completion.Provide leadership in technical problem management and the resolution of all issues, working closely with end customers and HP/Aruba remote and field support staff.Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers.Participate in after-hours remote support rosters.Technical writing skills will be required to publish Issue resolution documents (KM & KT)Required to communicate effectively with Technical and Non-Technical stakeholders and should have the ability to drive the conversation/discussionParticipate/Drive ITIL based change management, Problem management, incident management.:Minimum of 8 to 10 years of experience in networking, with a strong background in routing, switching, and network design.Proficiency with Aruba SD-WAN technologies and solutions.Experience with Aruba LAN/WAN, Wireless network solutions is highly preferred.In-depth understanding of network protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) and network infrastructure technologies.Monitor, analyze, and optimize Aruba network performance.To recognize the importance of customer focus and/or of serving the needs of the end user.Excellent communication skills, particularly the ability to communicate with staff who are not technically trained.Must be customer focused and have the ability to design and manage solutions to complex technical issues.Ability to interface with senior levels of internal / external organizations is required.Ability to mentor more junior Systems Engineers in the assigned territory is required.Ready to work in rotational shifts in 24x7 operationsProfessional Certification:ACMP certification preferred.CCNA or equivalent certifications preferred. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Kinaxis Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, addressing any challenges that arise, and providing guidance to team members to foster a productive work environment. You will also engage in strategic discussions to align project goals with organizational objectives, ensuring that the applications developed meet the needs of stakeholders effectively. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Kinaxis.- Strong understanding of application design and development methodologies.- Experience with project management tools and techniques.- Ability to analyze and troubleshoot application issues effectively.- Familiarity with integration processes and data management. Additional Information:- The candidate should have minimum 5 years of experience in Kinaxis.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Automation in Application Maintenance Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application maintenance processes are efficient and effective. You will engage in discussions to understand project requirements, provide guidance to team members, and oversee the implementation of solutions that enhance application performance and reliability. Your role will also include troubleshooting issues and ensuring that best practices are followed throughout the application lifecycle, fostering a culture of continuous improvement and innovation within the team. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with strategic goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in Automation in Application Maintenance.- Strong understanding of application lifecycle management.- Experience with scripting languages for automation tasks.- Familiarity with application monitoring tools and techniques.- Ability to troubleshoot and resolve application issues efficiently. Additional Information:- The candidate should have minimum 12 years of experience in Automation in Application Maintenance.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Apache Spark Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various stakeholders to gather requirements, overseeing the development process, and ensuring that the applications meet the specified needs. You will also engage in problem-solving discussions with your team, providing guidance and support to ensure successful project outcomes. Your role will require you to stay updated with the latest technologies and methodologies to enhance application performance and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate knowledge sharing sessions to enhance team capabilities.- Mentor junior team members to foster their professional growth. Professional & Technical Skills: - Must To Have Skills: Proficiency in Apache Spark.- Strong understanding of distributed computing principles.- Experience with data processing frameworks and tools.- Familiarity with cloud platforms and services.- Ability to optimize application performance and scalability. Additional Information:- The candidate should have minimum 3 years of experience in Apache Spark.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Job Summary Synechron is seeking a technically skilled and proactive Level 2 Market Data Support Engineer specializing in Market Data operations to join our dedicated back-office support team. This role is pivotal in maintaining the stability, security, and efficiency of our market data systems and related infrastructure. The ideal candidate will deliver advanced technical support, troubleshoot complex issues, and contribute to process improvements, ensuring seamless access and data accuracy in a highly regulated financial environment. This position provides an opportunity to work with cross-functional teams, implement best practices, and support critical business functions. It requires a combination of technical expertise, analytical acumen, and effective communication skills to sustain the integrity of our market data platform and ensure high service standards. Software Requirements Required Skills: Proficiency with Windows Server management and troubleshooting (user accounts, system configuration) Experience managing and troubleshooting Unix/Linux environments Strong SQL skills for data retrieval, analysis, and troubleshooting (writing complex queries) Hands-on experience with ITSM tools such as ServiceNow and JIRA for incident tracking Familiarity with version control tools like Git for release and deployment management Knowledge of Batch Processing Systems to analyze historic system trends Preferred Skills: Exposure to cloud platforms (AWS, Azure) is a plus Knowledge of monitoring tools and infrastructure automation techniques Experience with scripting languages such as PowerShell or Bash Overall Responsibilities Provide Level 2 support for market data systems, addressing incidents, service requests, and operational issues Troubleshoot and resolve technical issues related to Windows and Unix/Linux server environments, databases, and network/configuration discrepancies Conduct root cause analysis to identify recurrence patterns and develop strategies for systemic resolution Assist with system upgrades, patches, and deployment procedures, ensuring minimal impact on business operations Monitor system health, review logs, and generate reports on system performance, data accuracy, and incident trends Document procedures, incident resolutions, and system configurations to facilitate ongoing knowledge sharing Collaborate closely with cross-functional teams, including application support, infrastructure, and security teams to resolve technical problems effectively Support incident progress tracking and facilitate resolution through ITSM tools Work in rotational shifts from 11:00 am IST to Midnight IST, ensuring 24/7 operational support Strategic objectives: Ensure high availability, data integrity, and security of market data systems Enhance incident response processes and reduce recurring issues Drive continuous process improvements and operational efficiencies Performance outcomes: Timely resolution of incidents with minimal business impact Accurate documentation and effective communication with stakeholders Successful implementation of upgrades and systemic enhancements Technical Skills (By Category) Operating Systems (Essential): Windows Server (administration, troubleshooting) Unix/Linux distributions (server management, scripting, troubleshooting) Databases & Data Management (Essential): SQL query development and troubleshooting Data integrity checks and analysis Incident & Change Management (Essential): Use of ServiceNow and JIRA platforms for incident management and tracking Infrastructure & Network (Essential): Basic understanding of networking and system configurations Ability to troubleshoot connectivity issues related to server and network Scripting & Automation (Preferred): PowerShell, Bash scripting for routine automation and data analysis Additional Skills (Preferred): Monitoring tools and dashboards (e.g., Nagios, LogicMonitor) Cloud environments experience (AWS, Azure) Experience Requirements 3 to 7 years of experience in market data support, IT operations, or application support roles within capital markets or financial sectors Proven experience troubleshooting Windows and Unix/Linux server environments Familiarity with database query formulation, analysis, and data reconciliation Strong incident management experience using ITSM tools (ServiceNow, JIRA) Experience supporting mission-critical financial systems is preferred Alternative pathways: Candidates with extensive technical support in related financial support roles demonstrating problem-solving and troubleshooting skills may be considered Day-to-Day Activities Monitor market data system logs and dashboards for anomalies Troubleshoot and resolve hardware, OS, database, and network issues Analyze incident tickets, perform root cause analysis, and escalate as needed Assist in deploying patches, upgrades, and system changes with minimal disruption Generate performance and incident trend reports Maintain detailed documentation, runbooks, and knowledge base articles Coordinate with infrastructure, application support, and security teams for issue resolution and process improvements Support system audits, security compliance, and performance testing Engage in shift handovers, communicate incident status, and support team collaboration Qualifications Bachelor's degree in Computer Science, Information Technology, or related field; equivalent work experience accepted Relevant certifications such as ITIL Foundation, Certified Support Engineer, or industry-specific certifications are a plus Willingness to work rotational shifts from 11:00 am IST to Midnight IST Demonstrated technical expertise in Windows, Unix/Linux, databases, and incident management Strong analytical and troubleshooting skills with attention to detail Effective communicator capable of liaising with technical and non-technical stakeholders Professional Competencies Critical thinking and advanced problem-solving capabilities Excellent verbal and written communication skills Stakeholder-focused mindset with an emphasis on service quality Strong organizational skills for managing multiple incidents and tasks Flexibility and adaptability to changing priorities and shift schedules Initiative for continuous learning and process improvement Collaborative approach to team working and cross-departmental cooperation

Position Summary: The Cigna Information Protection, Head of Security is a key leadership business facing position with primary focus is to act as conduit between the Cigna Information Protection organizational goals and business line interests. Acting as the primary delegate for the business line Chief Information Security Officer, you will oversee the development and execution of the Cyber / Information Security Strategy at a granular level. Strategically you will be responsible for delivery of the \u2018last mile execution of all Cigna Information Protection global Shared Services, developing and measuring capabilities whilst running subsequent risk mitigation Cyber Information Security Management programs. Being the local evangelist and expert, you will focus on local stakeholder business management and also wider stakeholders such as regulators, clients and external parties. Job Description & Responsibilities: Manage all external local client and regularity engagements, including fielding queries, regulatory & compliance submissions in conjunction with matrix Cigna Information Protection Shared Service Partners and governance stakeholders, legal, compliance and data privacy. Lead localized Controls Assurance activities, define and track effectively control testing and remediation risks for local business line. Coordinate Shared Service benchmarking exercises (NIST etc.) using Cigna Information Protection standards. Leverage the Enterprise Risk Management framework, perform focused localized risk assessments of existing or new services and technologies in line with policies and standards, and manage the risk exceptions process. Develop residual risk registers and integrate into Shared Service Integrated Risk Management Framework. Coordinate the local delivery of global Cyber & Privacy portfolio risk mitigation projects and programs into business line / region. Conversely feed the portfolio by registering local business line residual risk outputs driving controls mitigation activity. Evolve Cigna Information Protection security policies and processes, aligning to local business requirements and operate the policy exceptions management process. Coordinate security education & awareness initiatives in line with policy framework, integrate with the Shared Service overall thematic awareness program. Partner with business line / regional CIOs and technology stakeholders to educate and integrate risk management activities in first and second line of defense governance. Coordinate with Shared Services to provide localized risk and vulnerability management information and reporting and embed Cyber / Information Security into business operational governance forums enabling data driven decision making. Develop organizational wide Cyber / Information Security risk views by collaborating with internal control groups e.g. Audit, Compliance, Enterprise Risk Management, Legal and Privacy. Liaise across Legal, Privacy and Sourcing teams to manage 3rd party risks. Conduct 3rd Party Assessments, including evaluations, contract reviews and onsite visit where appropriate. Embed secure development practices, working with local business and technology teams to implement enterprise tooling and processes to ensure secure code implementation. Embed risk management practices into Agile / DevSecOps pipelines to minimizing production vulnerabilities. Run localized Infrastructure, Application and Cloud evaluations / assessments against agreed security patterns and pre-production scanning processes to reduce production vulnerabilities. Integrate residual risk outputs in local and Shared Services governance. Champion local incident responses & handling processes, provide business context and local expertise in incident scenarios. Coordinate with Shared Service owner to manage local incident management post mortem activities and track residual findings to resolution. Maintain and manage local regulatory incident response reporting requirements. Engage with Shared Services to carry out forensics security investigations work integrating processes with business and legal / compliance stakeholders. Partner with Global Architecture Shared Services organizations to implement standard security solutions and capabilities, providing expert change solution design in local business line. Conversely feed global Architecture roadmaps by capturing local requirements. Support business line mergers, acquisitions and divestiture activities in line with the Shared Services playbook designed to reduce change risk. Lead local business Cigna Information Protection teams as well as matrix manage Shared Services peers. Ensure in person employee engagement by motivating team, running personalized development programs, and creating an empowering culture aligned with Cigna values. Experience Required: Minimum 18-21 years of Information Security / Cyber or related risk management experience. Experience Desired: Experience leading teams of over 125-150 employees Experience within the Healthcare, Insurance or Financial Services industry preferred. Education and Training Required: CISSP or other security related certification preferred (CISM / CISM etc.) Primary Skills: Implementation level knowledge of information security standards and frameworks (e.g. ISO/IEC 27001/27002, PCI-DSS, NIST Cybersecurity Framework, etc.) and attestation reports (e.g. SOC 1/2). Awareness of Governance, Risk and Compliance and workflow management tools, e.g. Onspring, ServiceNow VR, Brinqa etc. Additional Skills: Ability to translate information security and technical controls into business terms that are easily understood.

Job Description Key Responsibilities: Configure and develop technical integrations using Workday RaaS Integrations, Enterprise Interface Builder (EIB), Web Services, XSLT, and xPath Build basic custom reports relating multiple objects and including data transformations with standard Workday reporting functionality (ex: Report Writer, Calculated Fields). Manage Workday Integration analysis, system configurations, and deployment to production. Monitor and maintain interfaces between Workday and internal/external vendors. Provide production support for incident management and integration monitoring as needed. Qualifications: 3-4 years implementing Workday integrations in HCM and Finance module experience would be an added advantage. Good working knowledge of Workday Studio Development. Good working knowledge on BIRT layout Good working knowledge of Workday EIB, RaaS, and Web Services. Good working knowledge of SOAP, REST, XML and XSLT. Good understanding of integration design and testing concepts Knowledge of all phases of system development lifecycle, including production support Strong analytical skills, problem solving and troubleshooting abilities Ability to work independently as well as in a team environment, especially with virtual geographically diverse teams

Position Summary: Evernorth Information Protection is looking for a Senior Analyst, Incident Response (IR). The Incident Response Senior Analyst is responsible for handling and coordinating lower severity cybersecurity incidents as part of a 24x7 operation. The IR Senior Analyst acts as a supporting role to the major incident management process in the event of High or Critical Severity cybersecurity incidents. The IR Senior Analyst also acts as a point of escalation to lower tier analysts and provides mentorship. Job Description & Responsibilities: Monitor and respond to security alerts generated by the Managed Security Service Provider (MSSP), Cigna SIEM and/or SOAR platforms. Analyze, document, and communicate security events based on priority given by MSSP or SOC Team Lead and according to SOC protocol. Provide escalation support for security events from SOC Analysts. Participate in CSIRT functions supporting investigative requests and/or to assist with the development of containment/mitigation strategies. Perform host and network-based log analysis to identify potentially infected hosts and escalate to appropriate team according to SOC protocol. Correlate IOCs with data from information security systems/tooling to identify attacks and/or potentially compromised systems and escalate to appropriate team according to SOC protocol. Collaborate with Cigna Threat Intelligence, Threat Hunt, and Adversary Simulation teams to refine and/or improve threat detections and/or security controls and configurations for security monitoring systems. Contribute to the evaluation, testing, and implementation of new detections, security tools and processes. Develop and maintain documentation for all assigned responsibilities. Develop and report on trends and provide focus and situational awareness on all issues to SOC leadership. Required to perform duties outside of normal work hours based on business needs. Experience Required: Overall 3-5 years of I.T. and/or information security experience. Minimum 1-3 years of experience detecting and responding to cyber intrusions. Experience leveraging the Cyber Kill Chain and MITRE Attack Framework. Experience using IR tools such as Splunk, Tanium, Volatility, Encase, FTK, SIFT, REMnux, etc. Deep understanding of the cyber threat landscape, attack surfaces, and threats associated with each. Deep understanding of enterprise security controls in Active Directory/Windows and UNIX environments. Knowledgeable and experienced with Cloud security concepts and tooling. Experience Desired: Automating and/or scripting ability in one or more of the following: Python, Perl, Bash and/or Powershell. Experience de-obfuscating potentially malicious content. Experience doing static and dynamic malware analysis. Education and Training Required: A degree (bachelor degree preferred) from an accredited college and four years of satisfactory full-time experience required by the particular position; OR Education and / or experience which is equivalent to the above Relevant certifications such as Security+, CEH, CASP or similar Primary Skills: Ability to conduct memory and disk forensics, network traffic analysis, log correlations in support of Incident Response investigations. Thorough knowledge of operating systems, networking, and host analysis. Detailed understanding of attacker tactics, tools, and techniques. Strong communication skills, both written and oral. Strong analytical and investigative mindset Additional Skills: Ability to successfully interface with internal clients. Ability to document and explain technical details in a concise, understandable manner. Ability to manage and balance own time among multiple tasks, lead junior staff when required, and to work independently and as part of a team.

We are seeking a talented and highly motivated Microsoft Sentinel SIEM Engineer to join our Dedicated Defense group. As a key member of our team, you will be responsible for deploying and maintaining Microsoft Security technologies to enhance threat detection, response, and overall security posture. This is an exciting opportunity for an individual with expertise in major SIEM technologies, aiming to help safeguard critical systems and data from evolving cyber threats. Responsibilities: Architect, deploy, and maintain Microsoft Sentinel for SIEM use cases including log ingestion, data normalization, and incident correlation. Manage and optimize Microsoft Defender for Endpoint, Identity, Cloud, Office 365, and other Defender tools to maximize protection and visibility. Develop custom queries,detection rules, workbooks, and automation playbooks to improve threat detection and response efficiency. Lead the design and implementation of security monitoring, including data connectors, analytics rules, and incident automation. Collaborate with threat analysts and incident response teams to triage, investigate, and respond to security alerts and incidents. Provide technical guidance in security best practices, incident response procedures, and threat hunting using Microsoft security tools. Continuously assess the security landscape and recommend improvements to policies, tools, and configurations. In addition to strong technical acumen, the ideal candidate will bring excellent communication and client-facing skills to collaborate directly with customers, understand their security needs, and deliver tailored solutions that align with their risk posture and compliance requirements. Outcomes: Integration & Optimization: Integrate and optimize Microsoft Sentinel to improve visibility and automate threat detection workflows Threat Detection: Utilize Microsoft Sentinel AI-powered analytics to dashboard reports and automate critical reporting functions Automation & Playbook Development: Develop automated detection and response playbooks based on Microsoft data feeds, streamlining incident management and reducing time to resolution. Collaboration & Knowledge Sharing: Work closely with other security and IT teams to share threat intelligence, optimize SIEM use, and contribute to security strategy development. Reporting & Documentation: Develop and maintain dashboards, reports, and documentation related to Microsoft Sentinel deployment, performance, and incident metrics. Continuous Improvement: Continuously evaluate Microsoft Sentinel capabilities and other relevant security tools to recommend improvements and refine detection capabilities. Required Qualifications: 5 years of SIEM experience in Splunk, Qradar, Microsoft, and comparable SIEMS Hands-on experience with other SIEM platforms (Splunk, IBM QRadar, Microsoft Sentinel, etc.) and integrating them with endpoint security tools. Strong understanding of cybersecurity principles, threat detection, and SIEM management. Experience working with Sentinel One Core EDR technology Proficiency in scripting and automation (Python, PowerShell, etc.). Experience with cloud security (AWS, Azure, GCP) and cloud-native SIEM solutions is a plus. Bachelor s degree in computer science, Information Security, or a related field (or equivalent experience). Preferred Qualifications: 5 years of experience in cybersecurity in a SOC or security engineering capacity. Proven hands-on expertise with Microsoft Sentinel and Microsoft Defender suite. Deep knowledge of Kusto Query Language (KQL) and building custom analytics rules and workbooks in Sentinel. Strong experience in customer-facing roles. Experience with incident response, threat detection, and threat hunting techniques. Strong understanding of cloud security, especially in Azure environments. Familiarity with MITRE ATT&CK, NIST, and other security frameworks. Experience integrating Sentinel with third-party solutions (e.g., threat intel feeds, ticketing systems).

Position: Cyber Security Engineer Experience: 3 to 4 Yrs Location: Noida Education: B.E./ B.Tech. MCA Mandatory Skills Candidate Profile Must have experience in Governance - Security Operational Tasks support & governance. Compliance and Risk Management. Vulnerability Management - vulnerability (infra and app) scans and remediation plans SMP (Security Management Plan) - preparing, reviewing and managing Authorisation management - should have managed the accounts & controls in the Infra scope Security Patch management - end-to-end coordination and implementation Security product management - Antivirus Management, like TrendMicro, Defender, etc... Security incident management - Managing the end-to-end security incident lifecycle with corrective measures Audit support - support auditors' mandate on the security system and artefacts Mitigation - thinking analytically and executing efficiently. Analyse and optimise orchestration and automation between security tools Vendor Management, Collaboration, Facilitation - Excellent customer-facing skills and significant experience building strong client relationships Communication Skills - Communicate security and technology needs effectively Security Reporting, Meetings & Communication - Prepare and develop security report as contractually required, attend client and Sopra Steria meetings to provide security expertise and advice Certification: CISM & ISO 27001 certification is a must

Dr. Medcare is looking for Senior Specialist - Gastroenterology to join our dynamic team and embark on a rewarding career journey. As a Senior Specialist in Gastroenterology, your role is to provide specialized medical care and expertise in diagnosing, treating, and managing diseases and conditions related to the digestive system. You will work in a clinical or hospital setting, focusing on the evaluation and treatment of gastrointestinal disorders. Here are some key responsibilities and tasks associated with this role : Patient Evaluation and Diagnosis : Perform comprehensive evaluations of patients with gastrointestinal symptoms and conditions, including taking detailed medical histories, conducting physical examinations, and ordering diagnostic tests. Utilize imaging techniques, such as endoscopy, colonoscopy, and imaging studies, to assess the gastrointestinal tract. Gastrointestinal Disorders : Diagnose and manage a wide range of gastrointestinal disorders, such as gastroesophageal reflux disease (GERD), peptic ulcers, inflammatory bowel disease (IBD), liver diseases, pancreatitis, gastrointestinal cancers, and functional gastrointestinal disorders. Develop treatment plans based on the patient's condition, medical history, and diagnostic findings. Endoscopic Procedures : Perform diagnostic and therapeutic endoscopic procedures, such as upper endoscopy, colonoscopy, ERCP (endoscopic retrograde cholangiopancreatography), and endoscopic ultrasound (EUS). Conduct tissue biopsies, remove polyps or tumors, and place stents as necessary. Treatment Planning : Develop individualized treatment plans for patients with gastrointestinal disorders, including medication management, dietary modifications, lifestyle changes, and surgical interventions when necessary. Coordinate care with other specialists as required for multidisciplinary management. Hepatology : Provide expertise in hepatology, including the evaluation and management of liver diseases such as viral hepatitis, alcoholic liver disease, non - alcoholic fatty liver disease (NAFLD), cirrhosis, and liver transplantation.