19944 Incident Management Jobs - Page 27

Purpose/Objective The SOC Executive is responsible for leading the Security Operations Center (SOC) by supporting cybersecurity incident response, security engineering, and incident management functions at an executive level. This role ensures effective threat detection, strategic incident response, continuous security improvements, and regulatory compliance while driving innovation and automation within the SOC. Key Responsibilities of Role SOC Executive Incident Management & Response Execution: Support and oversee the end-to-end incident management process, ensuring security events are identified, escalated, and addressed in a timely manner. Assist in the development and execution of incid...

At least 5+ years of experience in technical/developer support roles (where developers are the end-user) and/or as a system administrator for a large developer community Exceptional prioritization and organization skills, that allow you to work on multiple tasks simultaneously Strong customer handling skills, with the ability to de-escalate difficult situations with customers/developers Exceptional soft skills, both internal and external communications via email, Slack, and video conferencing Exhibit strong team-oriented interpersonal skills and the ability to work with a wide variety of people and roles effectively Strong analytical skills, logical decision-making skills, proven ability to ...

Provide best-in-class customer services to Customer s internal and external event organizers and audience. Ensure Customer engagement and management is handled professionally Ensures periodic up to Service Owners on local operations Early highlight to Senior Event Technician, Event Tech Team Lead and Customer s of any upcoming high priority events. Provide support to internal and external events at Customer offices, including contents displaying on video wall, video and audio signals routing and mixing, recording and live streaming via Customer s LIVE GO function. Provide daily technical check and day-to-day troubleshooting for AV equipment within Customer s premises. Work on high profile ev...

Provide best-in-class customer services to Customer s internal and external event organizers and audience. Ensure Customer engagement and management is handled professionally Ensures periodic up to Service Owners on local operations Early highlight to Senior Event Technician, Event Tech Team Lead and Customer s of any upcoming high priority events. Provide support to internal and external events at Customer offices, including contents displaying on video wall, video and audio signals routing and mixing, recording and live streaming via Customer s LIVE GO function. Provide daily technical check and day-to-day troubleshooting for AV equipment within Customer s premises. Work on high profile ev...

This position will serve as a member of a highly skilled team of IT professionals located in Varian s office, chartered with the remote management and monitoring of Varian s On-Premises and Cloud-hosted Managed Service Infrastructure. The candidate will be responsible for the efficient and effective execution of all ITSM (IT Service Management) practices, including Event Management, Incident Management, Customer Requests, Change Control, Problem Management, and Continuous Improvement. Job Description: Formal studies and/or certification in the field of Information Technology 5 -10 years of experience in a Network Operations Center (NOC) environment Strong troubleshooting skills across a vari...

L2 Support QA Engineer (US Timezone Night Shift) L2 Technical Support Handle escalated issues from L1 support and resolve complex application issues. Troubleshoot production problems by analyzing logs, APIs, SQL queries, and system behavior. Monitor application performance, scheduled jobs, alerts, and system health dashboards. Perform initial RCA and document findings for recurring problems. Work with engineering teams to validate fixes and ensure timely resolution. Quality Assurance (QA) Perform functional, regression, and smoke testing for new features, enhancements, and bug fixes. Create, review, and execute test cases and test scenarios. Validate reported bugs in QAStaging environments b...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : Microsoft Windows Desktop Management Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic ...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Application Packaging Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot software problems, ensuri...

Job Description Role: Service Desk Manager Do: ESSENTIAL DUTIES/RESPONSIBILITIES : - Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. - Improve productivity at ServiceDesk by focusing on reducing incidents, use self-heal and self-help techniques to reduce call flow at SD. - Communicate effectively with customers and stakeholders to assess support needs, assist in the identification of technology needs, and respond to customer service concerns. - Train and guide support specialists to effectively utilize help desk problem-management process (the id...

Mandatory Skills: Technical Consulting . Experience>10 YEARS .

Experience into ITGC, ITAC, SOC, SOX is must Should have excellent communication skills and MS- Office skills Perform testing of IT Application Controls, IPE, and Interface Controls through code reviews, IT General Controls review covering areas such as Change Management, Access Management, Backup Management, Incident and Problem Management, SDLC, Data Migration, Batch Job scheduling/monitoring and Business Continuity and Disaster Recovery Qualification : - Any Graduate

Experience into ITGC, ITAC, SOC, SOX is must Should have excellent communication skills and MS- Office skills Perform testing of IT Application Controls, IPE, and Interface Controls through code reviews, IT General Controls review covering areas such as Change Management, Access Management, Backup Management, Incident and Problem Management, SDLC, Data Migration, Batch Job scheduling/monitoring and Business Continuity and Disaster Recovery Qualification : - Any Graduate

8+ years of experience in incident response and/or computer forensics Extensive experience within an enterprise scale organisation ; including hands-on experience of complex data centre environments, preferably in the finance or similarly regulated sector Industry recognised cyber security related certifications including; CEH, EnCE , CRISC, SANS GSEC, GCIH, GCIA, GIAC, GCFA, GNFA, GASF and/or CISSP. Formal education and advanced degree in Information Security, Cyber-security, Computer Science or similar and/or commensurate demonstrated work experience in the same. Work Experience 8+ Years

Experience into ITGC, ITAC, SOC, SOX is must Should have excellent communication skills and MS- Office skills Perform testing of IT Application Controls, IPE, and Interface Controls through code reviews, IT General Controls review covering areas such as Change Management, Access Management, Backup Management, Incident and Problem Management, SDLC, Data Migration, Batch Job scheduling/monitoring and Business Continuity and Disaster Recovery Qualification : - Any Graduate

Experience into ITGC, ITAC, SOC, SOX is must Should have excellent communication skills and MS- Office skills Perform testing of IT Application Controls, IPE, and Interface Controls through code reviews, IT General Controls review covering areas such as Change Management, Access Management, Backup Management, Incident and Problem Management, SDLC, Data Migration, Batch Job scheduling/monitoring and Business Continuity and Disaster Recovery Qualification : - Any Graduate

Experience into ITGC, ITAC, SOC, SOX is must Should have excellent communication skills and MS- Office skills Perform testing of IT Application Controls, IPE, and Interface Controls through code reviews, IT General Controls review covering areas such as Change Management, Access Management, Backup Management, Incident and Problem Management, SDLC, Data Migration, Batch Job scheduling/monitoring and Business Continuity and Disaster Recovery Qualification : - Any Graduate

Role & Responsibilities Monitor and verify the operational status of Citrix NetScaler appliances . Check and analyze CPU, memory, and resource utilization to ensure optimal performance. Ensure all NetScaler services are up and running. Perform detailed health checks for application delivery services. Analyze performance metrics, logs, and reports to identify issues and trends. Troubleshoot and resolve L3-level incidents related to load balancing, SSL, and application access. Work closely with network and system teams to maintain high availability and security. Skills & Qualifications Must-Have Strong hands-on experience with Citrix NetScaler (ADC) Expertise in system and application security...

Job Title: Senior DevOps Engineer Role Summary As a Senior DevOps Engineer, you will be responsible for overseeing and supporting the deployment, automation, and operational health of Lill y applications. You will ensure pipeline reliability, troubleshoot issues, and collaborate with development teams to maintain robust, secure, and scalable systems. Your expertise will be crucial in enabling seamless delivery and supporting the SPE team s mission to accelerate business processes through technology. What You ll Be Doing: Oversee and support DevOps activities for all applications deployed, ensuring smooth, reliable, and secure operations. Monitor, troubleshoot, and optimise CI/CD pipelines, i...

Skills Required : Looking for Freshly qualified CAs- Sep 2025 Batch with articleship exposure in Audit. Strong interpersonal and communication skills Proficient computing skills and analytical abilities Desired Profile : Experience into ITGC, ITAC, SOC, SOX is add on advantage Candidate should be ok to travel to client places and work from office from Day 1. Roles & Responsibilities- Perform testing of IT Application Controls, IPE, and Interface Controls through code reviews, IT General Controls review covering areas such as Change Management, Access Management, Backup Management, Incident and Problem Management, SDLC, Data Migration, Batch Job scheduling/monitoring and Business Continuity a...

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a we'll-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. Position Summary: We are seeking an Infrastructure Security Engineer - PKI Level 2 for our Device Management team with over 2 to 5 years of experience in the field. The team member will be responsible ...

Job Title: Sr. Service Desk Engineer - Level 2 Location: Kochi, India (Onsite) Permanent - Full Time About Us: Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specializing in technology. Build Your Career with Cyncly in Kochi Kochi is Cyncly s newest hub, opening doors to exciting career op...

The System Administrator 1 will play a pivotal role in managing and maintaining IT infrastructure while ensuring high availability and performance. Working in a 24/7 Network Operations Center (NOC), this position will handle cases related to networking, active directory, server maintenance, and AWS. The ideal candidate will demonstrate strong troubleshooting skills and provide exceptional service to customers and internal teams. Key Responsibilities Incident Management: Monitor and resolve cases promptly, escalating as necessary. Maintain clear communication with affected users and stakeholders throughout incident lifecycles. Extensive knowledge of Microsoft ecosystem and Windows servers. Sy...

ZEISS in India ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics. Further information at ZEISS India . Take the technical ownership of the Drive-To-Store Applications Understand, challenge and translate business requirements into technical requirements, but also challenge the Status Quo to consciously improve the applications Define technical requirements in epics, features & requests (especially on IT related tasks) and prioritize the backlog together with the Business Product Owner Conceptualize the software architecture & data models to ensure that ...

The NOC Lead will manage 24/7 offshore IT operations, ensuring service uptime and quick incident resolution. This role involves mentoring NOC engineers, handling escalations, and enforcing ITIL-based processes. You will be responsible for reporting, SLA compliance, and implementing automation to improve operational efficiency. Collaboration with global teams and vendors will be critical to driving excellence in service delivery. Responsibilities Lead a team of NOC Engineers for 24/7 offshore monitoring and incident management. Act as escalation point for critical outages (P1/P2 incidents). Enforce ITIL workflows across Incident/Change/Problem management. Generate daily/weekly reports on upti...

Control Risks is seeking a dedicated and experienced Shift Lead to join our clients Global Security Command Centre team in Gurgaon. The Shift Lead will play a crucial role in overseeing and managing daily operations, ensuring the security and safety of our global assets, personnel, and facilities. This role requires exceptional leadership skills, critical thinking, and the ability to coordinate and communicate effectively across various teams and regions. Responsibilities: Lead and supervise a team of security operators during assigned shifts, ensuring efficient and effective performance. Monitor real-time security alerts, incidents, and emergencies across global facilities, and initiate app...