19944 Incident Management Jobs - Page 34

Skill required: Business Reporting & Governance - Reporting Analytics Designation: Measurement & Report Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information through...

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Amazon Web Services (AWS) Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with cross-functional teams, analyzing system performance, and imple...

We are looking for an IT Support Services Analyst/Sr Analyst to join our L1 team in Chennai/Hyderabad location. This is an amazing opportunity to work on Web of Science products. The team consists of 8 colleagues and is reporting to Team Manager. The IT Support Services Analyst is responsible for providing technical support and ensuring the smooth operation of end-end workflow in content and monitoring applications regularly. This role involves troubleshooting, incident management, user support, and ensuring high-quality service delivery aligned with workflow policies and business objectives. About You experience, education, skills, and accomplishments Minimum 5 years of experience in WoS Pr...

Join Barclays as a Server OS senior Automation and DevOps engineer role, where to build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. At Barclays, we dont just anticipate the future - were creating it. To be successful in this role, you should have below skills: Overall, 7 -12 years of experience. Must be an engineering graduate. In depth knowledge of Linux and Windows operating systems. Bash, Python, Ansible , Shell and PowerShell scripting. CI/CD and Infrastructure-as-Code (IaC). Gi...

There s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the worlds most complex and mission-critical systems. As a Site Reliability Engineer III at JPMorgan Chase within the Chief Technology Office, you will solve complex and broad business problems with simple and straightforward solutions. We are seeking a Site Reliability Engineer (SRE) to help drive reliable, scalable, and intelligent platform operations in a global financial environment. This role combines technical support, DevOps practices, and SRE principles including on-call incident response, automation, and a customer-first mindse...

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III - AWS Cloud Engineer + Java at JPMorgan Chase within the Commercial & Investment Bank, youll serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm s business objectives. Job responsibilities Deliver end-to-end cutting-edge solutions in the form of cloud-native microservice architecture applications leveragin...

Position Overview: We are seeking a qualified Health, Safety & Environment (HSE) Professional to manage safety compliance and best industry practices for a large water / wastewater / pipeline / treatment plant infrastructure project. The ideal candidate will have strong experience in large-scale infrastructure works, excellent communication skills, and proven leadership in managing HSE teams. Preferred Requirements: 1. HSE Planning & Compliance Develop, implement, and monitor HSE plans, procedures, and site-specific safety protocols. Ensure compliance with local regulations, international standards, and project-specific safety requirements. Review and approve contractor HSE documentation (JS...

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth. If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi! Role : Architect - Platform (Security Specialist) Experience: 7-14 Years Location: Mumbai/Bangalore Key Responsibilities Design, build, and secure AWS platform infrastructure using IaC (CloudFormation / Terraform). Implement and manage security controls across AWS environments (IAM, KMS...

Roles and Skills: The DEM Analyst is responsible for proactively analysing the digital experience of end users and identifying potential areas for improvement within End User Experience Management technologies, such as Nexthink , Lakeside Systrack, and Aternity, as part of the End User Analytics Services that Fujitsu provides to our customers. As the DEM Analyst, you will focus on analysing the digital experience scores on a proactive basis and providing reports to account team stakeholders on the key issues that are causing drops in digital experience and recommendations for improvement areas. You will also conduct deeper investigations with support from relevant resolver groups, utilizing ...

We are seeking an Application Support Specialist to join our QAD, Redzone team in India. Looking for a technologist who loves a fast-paced team environment, frequent customer communication, and solving customer problems. Note: Working days for this role will be Wednesday to Sunday (covering weekends). This role will require supporting US hours, shift starting 10:00 PM to 7:00 AM IST, Wednesday to Sunday. As we are a global organization, there may be times when flexibility with working hours is expected. Role Overview: Provide patience, empathy, and a customer-centric approach to handling support requests. Provide timely and accurate troubleshooting for both hardware and software issues Inter...

Required Skills Qualifications: Proficiency in Core Java technology Hands-on experience with Kubernetes and container orchestration. Strong understanding of CI/CD pipelines and tools (GitLab CI/CD, Jenkins). Familiarity with monitoring tools, Batch processing Excellent problem-solving and communication skills. Ability to work in on-call rotations and respond to incidents effectively. Key Responsibilities: System Reliability Availability :Design and maintain fault-tolerant architectures using redundancy, load balancing, and failover mechanisms.Monitor system health using observability tools and respond to incidents to minimize downtime. Incident Management : Implement automated alerting and r...

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. Site Reliability Engineering (SRE) at Equifax is a discipline that combines software and systems engineering for building and running large-scale, distributed, fault-tolerant systems. SRE ensures that internal and external services meet or exceed reliability and performance expectations while adhering to Equifax engineering principles. SRE is also an engineering approach to building and running production systems – we engineer solutions to operational problems. Our SREs are respons...

Configure and maintain Datadog dashboards, alerts, monitors, SLOs SLIs Integrate Datadog with cloud environments (AWS / Azure / GCP), Kubernetes, and on-prem applications Implement APM traces, RUM, Infrastructure Monitoring, and Log Management Develop and standardize observability best practices across teams Troubleshoot performance issues using Datadog metrics, logs traces Automate monitoring setup using Terraform / Ansible / CI/CD tools Work closely with DevOps, SRE, and development teams to ensure platform reliability Optimize alerting to reduce noise and enhance incident response processes Required Skills Hands-on experience with Datadog (Dashboards, Log Pipelines, Metrics, Alerts, APM) ...

Technical Consultant - EQUATION Role Overview | FINEXCORE Technical Consultant EQUATION Role: Technical Consultant EQUATION Key Responsibilities : Manage and support EQUATION Core Banking System modules (e.g., Loans, Deposits, Payments, Treasury, Trade Finance). Requirement gathering, gap analysis, and solution design for banking products. Configure and customize EQUATION to align with business processes. Provide Level 2/3 support for incident management and issue resolution. Work on system upgrades, migrations, and integration with other banking applications (e.g., digital banking, CRM, regulatory systems). Support regulatory and compliance reporting requirements. Collaborate with cross-fun...

NoC Engineer L2 Support - VAS Engineer Overall 5-10 years of relevant experience in VAS/Telecom Domain Ready to work in 24*7 Work environment, manage NoC operations and incidents. Perform second level troubleshooting using tools and utilities to resolve network related issues. Heath Check and Maintenance Operations on in scope network elements and infrastructure Severity 1 to 4 Incident triage, support, management, restoration, recommendations Root Cause Analysis Support, post incident or event Work with Major Incident Management team for Major Incident Resolution. Creation and maintenance of processes and procedures for T2 tasks Provide Support for network configurations, expansions, instal...

About Atos Group Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. 10 billion, operating in 61 countries under two brands Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education a...

INTRODUCTION TO EVERNORTH: Evernorth Health Services India, established in Hyderabad in 2024, is an innovation hub for Evernorth Health Services, the pharmacy, care and benefits division of The Cigna Group. The innovation hub will support innovation-focused areas, such as generative AI, product development, process improvement, analytics, and software engineering across The Cigna Group and its businesses. Evernorth Health Services India builds on The Cigna Group s existing presence in India. About Evernorth Health Services: Evernorth Health Services (Evernorth) is the pharmacy, care and benefits solution division of The Cigna Group - a Fortune 16 global health company with 75,000 employees, ...

Job Purpose The Deployment Engineer is responsible for delivering hardware kits for the development network and ensuring that end-user devices are properly configured and set up with operating systems and required applications. In addition to deployment, the role includes performing thorough troubleshooting of hardware and software issues, resolving configuration errors, and ensuring optimal functionality of all deployed systems. The engineer will also verify connectivity, apply updates, and provide technical support to maintain a seamless end-user experience. Key Accountabilities Hardware Deployment & Configuration: Install and configure user hardware, troubleshooting issues, and ensure tim...

Job Title: Windows Server Administrator (L2) Location: Chennai Experience: 3 5 Years Job Summary We are looking for a skilled Windows Server Administrator (L2) to manage, maintain, and support enterprise-level Windows Server environments. The ideal candidate will have strong expertise in Windows Server administration, Active Directory, and Office 365, with hands-on experience in physical and virtual server infrastructure management. Key Responsibilities Manage, configure, and maintain Windows Server environments (installation, patching, and troubleshooting). Provide L2 technical support for server incidents, performance issues, and system outages. Perform Active Directory administration user...

12-15 years work experience. At least 7-8 years experience in independently managing service operations. Should have technology background and experience in leading Service Operations/service delivery of large engagement involving Cloud Infra/cloud hosted services. Knowledge/experience on middleware solutions/Axway Products will be a plus. Required level of leadership and management experience to manage larger teams and collaborate and influence senior managers. Experience in organizational change management (transformational experience) Strong leadership skills including effective time management, prioritization, and delegation of work. Excellent communication skills - should be comfortable...

Position: APPLICATION SUPPORT_SERVICE DESK Experience: 6 months - 2 year Educational Qualification: BCA/MCA Job Location: Noida Shift : UK Shift & UK calendar will be followed Mode of Working : Work from Office Primary Skills: Excellent verbal and written communication skills. Providing first level support through taking calls and handling the resulting incidents or Service Requests. Job Description: Providing first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives. Comfortable with UK working / holidays Comfortable working in UK shifts. Strong custo...

Position Summary: The Zonal Manager is responsible for overseeing all 108 Emergency Medical Services (EMS) operations within a designated geographic zone in Maharashtra. This role includes managing field teams, ensuring compliance with operational standards, enhancing response times, improving patient care outcomes, and maintaining strong relationships with internal teams and external stakeholders. The Zonal Manager acts as a key leader in delivering high-quality emergency response services aligned with MEMS/NHM guidelines. Key Responsibilities: Operational Management Lead and manage day-to-day ambulance services across the assigned zone. Ensure adherence to Standard Operating Procedures (SO...

Business Title - Quality and Food Safety Manager III - India Location - Kandla Key Requirements - Education Qualifications - B.Tech/M.Tech (Chemical/Food) Experience - 15-16 Years Industry: Any reputed FMCG or Vegetable Oil & Fats Industry Technical Skills/Competencies - * Lead, develop and improve the Quality & Food Safety Management Systems in India in line with Global and Regional QFS Strategy to support the business grow. * Ensure that all products produced in Bunge India plants and 2P/3P operations and placed on the market comply with Food Safety & Regulatory requirements and meet customers expectations. * Drive implementation of Global, Regional and QFS strategies & systems to meet Qua...

Role Overview We are looking for an experienced Senior Site Reliability Engineer (SRE) to ensure the reliability, scalability, and performance of our production systems. The ideal candidate will have strong troubleshooting skills, hands-on experience with messaging queues , in-memory queues , Kubernetes , and deployment automation , along with expertise in Infrastructure as Code and microservices architecture . Key Responsibilities Application Troubleshooting: Diagnose and resolve complex application issues in production environments. Queue Management: Work with messaging queues (Kafka, RabbitMQ) and in-memory queues (Redis) to maintain system performance. Deployment & Automation: Manage dep...

Role & responsibilities Key Responsibilities Provide L2/L3 Salesforce production support Support and troubleshoot LWC, Salesforce Flows & integrations Manage incidents, changes, and releases using JIRA & Confluence Support CI/CD pipelines and deployment processes Follow SDLC and Agile/Scrum methodologies Work closely with global teams during US business hours Required Skills 4+ years of Salesforce Support experience Strong understanding of LWC, Flows, and Integrations Hands-on with JIRA, Confluence Experience with CI/CD pipelines Strong communication and problem-solving skills Comfortable working in US shift Preferred candidate profile Candidate should have 4+ yrs in Salesforce support with ...