Import Sales Executive

Job Overview:

The Import Sales Executive plays a crucial role in generating new business and managing existing client accounts within the freight forwarding sector, specifically focusing on import services. The position involves developing sales strategies, identifying new business opportunities, and providing tailored freight forwarding solutions to customers. The ideal candidate will possess strong interpersonal skills, deep knowledge of logistics and supply chain operations, and the ability to drive sales growth in a competitive market.

Key Responsibilities:

• Sales Development:

• Identify and target potential clients, focusing on import freight forwarding services.
• Generate leads through cold calling, networking, and attending industry events.
• Build and maintain strong relationships with key stakeholders in the import sector.
• Present customized logistics solutions based on clients' specific needs and objectives.

• Client Management:

• Develop and maintain relationships with existing clients to foster long-term business partnerships.
• Provide consultative sales support to understand client needs and offer value-added services.
• Regularly meet with clients to ensure satisfaction with services, resolve issues, and discuss potential upgrades or new services.

• Sales Strategy & Execution:

• Develop and implement sales strategies to achieve revenue targets and business growth.
• Create detailed proposals and quotes for clients, ensuring profitability and competitive pricing.
• Work closely with operations and logistics teams to ensure that service delivery meets customer expectations.

• Market Analysis & Research:

• Conduct market research to identify industry trends, competitor offerings, and pricing strategies.
• Continuously monitor the global freight forwarding market to identify new opportunities for expansion.

• Documentation & Reporting:

• Prepare and submit regular sales reports, forecasts, and pipeline updates to management.
• Ensure all client agreements and transactions are documented and filed correctly.

• Collaboration with Operations:

• Coordinate with the operations team to ensure smooth handling of import shipments, ensuring that schedules, costs, and services meet the agreed-upon terms.
• Troubleshoot operational issues with shipments and work with the relevant teams to resolve them quickly.

• Pricing & Negotiation:

• Work with pricing teams to determine competitive rates and negotiate contracts with clients.
• Provide competitive quotes based on service levels, market conditions, and client needs.

• Compliance & Regulations:

• Stay updated on customs regulations, tariffs, and import/export laws to ensure compliance.
• Advise clients on customs clearance processes, documentation requirements, and any potential delays.

Skills & Qualifications:

• Education

  : Bachelor’s degree in Business, Logistics, International Trade, or related field (preferred).

• Experience

  : Minimum of 1-2 years in sales within the logistics or freight forwarding industry, with a focus on import services.

• Knowledge

  :
• Strong understanding of the import/export processes, customs regulations, and international trade practices.
• Knowledge of freight forwarding services, including air, sea, and land transportation.

• Communication

  : Strong negotiation, presentation, and interpersonal skills.

• Problem-Solving

  : Ability to address and resolve client issues swiftly and efficiently.

• Language Skills

  : Fluency in English (additional languages are a plus, especially for international markets).



Preferred Attributes:

• Self-motivated with a strong drive to meet and exceed sales targets.
• Ability to work independently.
• A proactive approach to identifying opportunities and solving problems.
• High attention to detail, organization, and time management skills.

Job Type: Full-time

Language:

• English

Work Location: In person