Import Manager

Location

Department

About the Role

Key Responsibilities:

Import Operations Management:

• Plan, execute, and monitor end-to-end import processes, including shipment tracking, documentation, and clearance.
• Coordinate with overseas suppliers, freight forwarders, shipping lines, and customs brokers to ensure smooth import flow.

Customs & Regulatory Compliance:

• Prepare, review, and manage all import-related documents (invoices, packing lists, bills of lading, certificates of origin, etc.).
• Ensure full compliance with customs regulations, import-export policies, and statutory requirements.
• Liaise with government authorities and regulatory agencies to resolve queries.

Logistics & Cost Optimization:

• Monitor shipments to ensure timely delivery and address any delays or disruptions proactively.
• Optimize freight costs, negotiate contracts with service providers, and implement efficiency-driven solutions.

Stakeholder & Vendor Management:

• Maintain strong relationships with suppliers, customs officials, freight forwarders, and other external agencies.
• Collaborate with internal teams (procurement, finance, warehouse, and operations) to align import activities with business needs.

Process Improvement:

• Identify gaps in import processes and recommend best practices for improved efficiency, cost reduction, and compliance.
• Implement technology and automation tools for better visibility and control of import operations.

Qualifications & Skills

• Bachelor’s degree in international business, Supply Chain, Logistics, or related field (MBA preferred).
• 5–8 years of hands-on experience in import management, customs clearance, and logistics.
• Strong knowledge of customs regulations, DGFT, EXIM policy, and import documentation.
• Proven experience in vendor negotiations and freight cost optimization.
• Excellent communication, problem-solving, and decision-making skills.
• Proficiency in MS Office and ERP systems; knowledge of trade compliance software is an advantage.