Implementation Specialist

Soarswell Consulting

3 years

0 Lacs

hyderabad telangana india

Posted:1 month ago| Platform:

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Skills Required

design onboarding discovery data engineering drive enablement saas api rest xml json ftp communication management excel

Work Mode

On-site

Job Type

Full Time

Job Description

🌍 We’re Hiring:

Client Success Engineer – Implementation

Full-time

On site, Hyderabad

As a Client Success Engineer, you will own the design and execution of scalable technical solutions during complex client onboarding and late-stage sales engagements. You’ll act as a trusted technical advisor, bridging discovery and delivery to ensure long-term client satisfaction.

Responsibilities:

Lead technical discovery and solution design for enterprise clients
Develop and manage complex implementation plans
Handle technical integrations (APIs, data feeds, FTPs) and advanced troubleshooting
Partner cross-functionally with Product, Sales, and Engineering teams
Mentor junior engineers and drive process improvements
Build enablement materials such as guides, webinars, and documentation

Requirements

3+ years of experience in client-facing technical roles (SaaS / Implementation / Solution Engineering)
Strong expertise in API integrations (REST, SOAP), data feed formats (XML, JSON, CSV), and FTP protocols
Excellent communication and stakeholder management skills
Strong working knowledge of Excel and HTML
A proactive, problem-solving mindset with the ability to manage multiple complex projects

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