Human Resources Operations Manager

About Zolo:

Zolo is a new-age living solutions provider redefining the way millennials live across co-living, student housing, vacation rentals, and corporate stays. With a vibrant culture and people-first approach, we are on a mission to make urban living seamless, affordable, and experience-driven.

Role Summary:

HR Operations Manager

Key Responsibilities:

• Manage core HR operations including onboarding, HRIS, documentation, payroll coordination, and exit processes
• Build and execute employee engagement frameworks, R&R programs, and culture-building events across teams and locations
• Be the go-to person for employee queries and welfare initiatives
• Track and improve employee satisfaction through regular feedback loops and engagement surveys
• Partner with internal stakeholders for seamless HR delivery and improved employee experience
• Lead CSR/community initiatives that promote connection, purpose, and positive brand culture
• Ensure policy adherence, process compliance, and timely resolution of HR ops issues
• Collaborate with TA, L&D, and Admin teams to enable a smooth end-to-end people journey

What We're Looking For:

• 4–7 years of relevant HR experience, preferably in a fast-paced/start-up environment
• Strong ownership mindset with a community-first and people-centric attitude
• Proven experience in managing HR operations and engagement initiatives
• Excellent communication, coordination, and stakeholder management skills
• Ability to think creatively while implementing scalable HR practices
• A natural cultural ambassador who leads by example

Why Join Us?

At Zolo, we don’t just offer a job — we offer a journey. You’ll be part of a close-knit team that’s changing the way people live, work, and connect. Expect a culture that’s youthful, energetic, and deeply people-first.