Human Resources & Operations Assistant

Herspiegel Consulting is a management consulting firm focusing on the pharmaceutical and biotechnology industries. Our organization helps clients build successful brands from preclinical phases through launch and to formulate and implement brand-specific strategies and programs for in-line brands. Services include brand strategy, market assessment; brand positioning, launch planning, lifecycle management, thought leader identification and engagement, and identification/development of marketing programs and sales force training/communication.

Job Title:

Overview

We are seeking a detail-oriented and proactive HR & Operations Assistant to provide comprehensive support across recruitment, onboarding, employee relations, and general operations. This role will be responsible for maintaining accurate employee records, coordinating HR processes, ensuring compliance, and supporting day-to-day operational needs. The ideal candidate will be organized, resourceful, and able to manage multiple priorities while delivering an exceptional employee experience.

Key Responsibilities

HR Administration & Employee Records

• Manage employee documentation, including new hire forms, benefits enrollment, and personnel files
• Consolidate and maintain accurate employee records in a centralized system
• Process benefits updates and open enrollment changes
• Support annual compensation inputs across HR systems (Paylocity, Blue Marble, and others)
• Ensure timely follow-up on onboarding, offboarding, and checklist-driven HR tasks

Recruitment & Talent Acquisition

• Source and screen candidates from multiple platforms
• Conduct initial candidate phone screenings and coordinate interview scheduling
• Manage candidate communications throughout the hiring process
• Provide support in salary discussions and offer negotiations

Onboarding

• Collect and validate new hire information and required documentation
• Initiate and monitor background checks
• Prepare welcome kits and facilitate new hire orientation
• Communicate company policies and procedures clearly to new employees
• Partner with IT for system setup and access provisioning

General HR & Operations Support

• Track employee attendance, leave, and remote work requests
• Coordinate logistics, including transportation and facility-related needs
• Manage procurement of laptops, accessories, and office supplies, and oversee laptop repair processes
• Provide support for employee income tax documentation and filings
• Plan and execute employee engagement activities such as team lunches, celebrations, and company events

Resource & Corporate Relations Management

• Support workforce and resource planning initiatives
• Serve as a point of contact with the Labor Department, local authorities, and building management when required
• Ensure office space maintenance and employee safety compliance
• Draft and update Standard Operating Procedures (SOPs) to align with regulatory requirements

Insurance & Employee Benefits

• Act as liaison with insurance providers regarding employee medical and life insurance support

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (preferred)
• 3+ years of HR and/or operations support experience
• Strong organizational and data management skills with attention to detail
• Excellent communication and interpersonal skills
• Ability to manage confidential information with discretion
• Proficiency with HRIS platforms (e.g., Paylocity, Blue Marble) and Microsoft Office Suite